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CB Retail Stores Coles Supermarkets Australia charging wrong price
Coles Supermarkets Australia

Coles Supermarkets Australia review: charging wrong price

K
Author of the review
2:09 am EST

Dear Coles,
I would like to express deep dissatisfaction with services received at Warnbro 329 - CS Store.
During 4 Years of being loyal customer of this shop I have been overcharged on more then 50 occasion. I do not think it is coincidence and I am not the only one having this problem. Nevertheless I think enough is enough, so I am sanding an email to let you know. Direct notifying at shop about wrong doing and talking to supervisor has no effect in my case. Apart of refunding wrongly charged money I do not hear even Sorry and the precedes going again and again. It is not only bar code scan itself. I have been overcharge on many times on different reason and occasion. It's OK they said, mistakes are normal procedures.
I hope you can do something with this, at least you will be aware something is not OK. I am considering to lodge more formal complaint to government authorities, if problem continue.
But first, I am writing and notifying you.

Recent receipt and item photos attached.
Kind regards,

Jack

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    50%
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    National Switchboard
    More phone numbers
  3. Coles Supermarkets Australia emails
  4. Coles Supermarkets Australia address
    800 Toorak Road, Hawthorn East, Victoria, 3123, Australia
  5. Coles Supermarkets Australia social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
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Coles Supermarkets Australia Category
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