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Coles Supermarkets Australia

Coles Supermarkets Australia review: customer service

L
Author of the review
6:08 am EST

I was served by a very rude cashier at the Westfield, West Lakes, South Australia store. The Cashiers name was Nikki and she was by far the rudest cashier I have ever encountered seeing that I have been shopping at Coles for as long as I can remember. She does an awful job representing coles and I hope that something is done to stop this rude behaviour. She charged my mother extra on sale items and was condescending when we pointed out that she was purposely scanning the single items twice . I have never this type of issue with the costumer service in all the coles stores I have been to in South Australia. This young women was a very poor reflection of such a renowned and respected company. I personally feel she has no place interacting with the public given that she lacks the most basic sense of propriety and kindness. Whatever action you decide to take, my mother and I are certainly willing to act as witnesses.

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  1. Coles Supermarkets Australia Contacts

  2. Coles Supermarkets Australia phone numbers
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    4%
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    Customer Care
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    29%
    Confidence score
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    50%
    Confidence score
    National Switchboard
    More phone numbers
  3. Coles Supermarkets Australia emails
  4. Coles Supermarkets Australia address
    800 Toorak Road, Hawthorn East, Victoria, 3123, Australia
  5. Coles Supermarkets Australia social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Coles Supermarkets Australia contacts
Coles Supermarkets Australia Category
Coles Supermarkets Australia is ranked 22 among 124 companies in the Retail Stores category
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