Comcast / Xfinity review: once you get into it, you can never get out 11

Beware of purchasing Comcast phone service. It does not act like a normal phone service! For example, if you are talking to a person on a cell phone and the connection is lost, very quickly you will get a VERY LOUD BEEP BEEP BEEP sound in your ear! This phone off the hook sound lasts for one minute. You'll get this same wonderful sound recorded on your answering machine each and every time a person hears your not home and hangs up rather than leaving you a message. Be WARNED this is very annoying.

Also be warned that Comcast Customer service is so bad that they shouldn't even have service in the name. Repeated calls with no call backs, promises that issues will be resolved in 24 hours and then you never hear from them again. I can't believe I ever switched from their old digital phone service to this new digital service. The old service worked because it used the old ma-bell equipment. Now it's all through the internet, so they make a small investment in phone equipment that doesn't work so good and use the internet for free and charge you $33 buck a month for a while and then jack it up to $39. Don't fall for it!

I wish I had taken the time to read all the problems Comcast is experiencing, prior to my switching. Because the price of a bundle package seemed so great, I switched. The two line phone equiptment in my home has not worked since they installed their service. The lines are still crossed after two service calls. The second repaiman could not fix the damage caused by the first one. Because the switched lines are also effecting the home alarm system I have been advised to send a registered letter stating this, just in case. After frequent calls in I still have not received a callback for service.

I am in middlesex county, New Jersey, I have the same problem!

I am in Hamburg, Pa. Same problem, it's getting annoying. You would think someone could figure this out. I was compensated a few dollars on next bill, but this doesn't really help me if I need the pnone for emergency

COMCAST HOME PHONE SERVICE TROUBLE--CONTACT US: TSAMIS LAW FIRM WWW.TSAMISLAW.COM

I have an employee from the comcast company that's has threatened my life. Has made all threats while on companies time. He then assulted a relative with in rage due his level of alcohol consumption. He drinks all the time sometimes masking alcohol in water bottles of coffee mugs. His name is Elliott Ward.

They install my internet cable passing in the middle of the backyard doesn't matter I told them I will construct a pool . I talked with supervisor and she said they will fix but not for a month. I can see the cable since they did a poor job as the picture. Address is 2007 Legend Grove Ct, Houston, TX, 77062

I cancled my card for auto payment and my card was used anyways. now they rerefusion to refund the money . then was charged a 200 hundred deposit when my deposit was only 50 . I have asked them to cancle the with draw from my account they say they cant do that, cause its against there policy to do that.

So Comcast offers Acorn, watch first season of Jack Irish. Second Season only offered in HDD We don't have a Comcast HDD unit because it's too expensive - they blame it on Acorn. We would like to view the second season as in the first, in SD.

With Directv I got my choice of announcers on MLB Extra Innings. With Comcast I don't yet I pay the same. No one at Comcast can explain. Where's the extra money going?

My credit card company, capital one and myself have spent HOURS on the phone complaining about being charged three times in the month of march and again on may third. That is four billings in one month.
I am 78 years old with high blood pressure and am frustrated beyond belief.
My phone number is [protected]
Can you please help me?