Complete Savings / Complete Save
Reviews and Complaints

There is been money taken out from my bank account £15 nearly each month with out my permission I want my refund back

I'm have not signed up for anything or even heard of yourselfs until this morning when £15 was taken out of my bank I am a student so I don't just sign up for things that I don't know about and have read your reviews and have noticed that it's a monthly thing and other people have had this issue I would just like to be refunded and have no further money taken out my bank as I can simply not afford that monthly and should not have to as I have not agreed to this money being taken I'm on hold with my bank at the present time but the lines are busy so I hope that you can!

WLY* Complete Save have been taking money fraudulently from my card for the last 3 months, totalling £45. I do a small amount of online shopping usually with the same four companies, but at no time have I requested to join the Complete Save savings plan. I have only just discovered this because the amount of £15 per month is a small enough amount not to raise alarm bells! I have now contacted my bank and had further payments stopped. I am furious that this amount of money has been stollen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated. Sharron Heeley

I looked at my bank statement recently and luckily only one payment of £15 was taken from my bank. I was not happy as I did not intend signing up for this membership and i feel as though I have been fraudulently scammed my £15. I bought a product from a website and then got prompted by these money saving scandals which I signed up for thinking I was going to get money off products but in fact, I forgot all about the ‘free membership' I signed up for. I am not happy and I want a £15 refund as I have just cancelled my membership with them and I have blatantly been robbed. Will

I have had £15 took out of my bank and i'm only 14 and I have not signed up for anything and I shouldn't be getting money took out

Hi there, checking my bank statements and I have came to notice £15 per month coming from my account since April (2019) . I have googled the site and can assure you I have never signed up to anything with this company, I've read this may be something to do with buying train tickets. I don't use trains often so I couldn't tell you when I even last bought a ticket. However after reading all of the complaints on your website it is clear that your company is a scam. I can't believe I haven't noticed this sooner however I'm self employed in a global pandemic and this has just came to my attention that this company has almost £300 of my money for no apparent reason.

Hello, I have had two transactions on my bank account from complete save, taking a total of £30.00 out of my account without my permission. The first was take out on 22th September and the second today, 12th October.
I work hard as a nurse for my money, working long hours and have been redeployed twice during covid, this is the last thing I need. Please can I be given a full refund.

Regards,
Georgia O'Connell

This website/ company has been taking £15 out of my bank account for a couple of months and would like it to stop immediately. I have never heard of this company before and I am unaware of how they got my bank details. They have been taking money out of my account without my authorisation and I fully disgusted. I would like them to stop this effective immediately and would like no more money being taken out of my account without my permission.

A monthly sum of £15 has been regularly deducted from my account over this past 2-3 years. I wish to cease this monthly deduction forthwith and have as much as possible refunded to me.

Ann Crilly, email [protected]@gmail.com

Money is being taken out of my account when u don't want it to can you stop taking money out of my account

WLY*CompleteSave.co.uk
I have just noticed that this company is taking money from my card for the last 3 months £15 each time. I have no idea who they are or how they are taking the money as I have just recently changed my card, how are they taking the money.

This money should be returned to me.

I have been charged £15 for something I haven't signed up for! I'd very much like this refunded please! I don't appreciate payment coming out of my account when I've had no email or anything confirming such account being made? I have since managed to reset a password on an account I didn't sign up for and cancel?! How has this even happened and how is this even legal? Refund pls

For the last few months £15 has been coming out in the name of wlycompletesave I need to stop this and can't find how to. What a con. I need you to stop taking my money as I am getting no service from you

I cancelled my account with wly*mytimewards.co.uk on the 12th of december 2019, now I have discovered that yous have still been taking money out of my account so much so that yous have taking six payments out of my account on the 3rd of january 1920 total sum of £90 and this was after I cancelled my account with yous, futher dates that yous have taking money out of my account are, the 30th july 1920, £15, and on the 2nd september 1920, another £15 the total of £120, that is shocking that yous have went into my bank account without my permission after me cancelling my account with yous last december 2019.
I want yous to put this money that belongs to me put back into my bank account asap as that is a lot off money out of my pocket and I am not excepting this or letting it go.

Hi there. I have woken this morning with 15 pounds taken from my bank account with no reason whatsoever. As a student I can not afford to be scammed and for money to be taken out of my bank account with no reason. This has really annoyed me and I want it sorted as soon as possible with the money returned. This has really upset me and I need the money refunded as soon as possible. It is not okay to take money and scam. Especially with student accounts. I'm appalled and really upset.

I have never asked to open an account and would never have done so.
Over the last two months totalling £30:00.
I have only just realised that they are doing this, I do a small amount of online shopping but can categorically say I have never taken out an account with them.
I am currently unemployed and cannot afford for this money to be taken from me let alone without my permission.

You w taken money from my account fraudulently and I'm not happy about it, I never signed anything with you guys, I need back my £15 or I'll definitely sue y'all for this, I've budget and have plans for my money, y'all can't just come and take money from peoples account. I'm not happy about this, I'm here trying to purchase something only to be rejected because y'all took money out my account, I need my money refunded ASAP!

Hi I'm just wondering why the hell you've taken my money out my bank when I have never given you details or anything give it back immediately or I will be taking it further! The whole world is going through such a bad place and all you can do is take money from people it's ridiculous I've read alsorts about you it's disgusting get a proper job and stop taking peoples money

I am absolutely disgusted ..

this fraudulent payment has been taken from my bank account since the end of June. I never signed up agreed to or have used this service. I request a reply as possible as this is causing me upset.

I have recently logged in to my Asda credit card and can see that they have taken £15 out of my account. I have no knowledge about this transaction and would like the money back. I have never signed up to complete savings and would not want to pay £15 for a service I do not require. Please could you let me know the details you hold of mine and also how I go about getting my money back. I will contact my credit card company and ask them to cancel the payment.