Course Hero review: Tutor account and funds

Subject: Formal Complaint Against Course Hero for Unfair Business Practices

Dear Course Hero,

I am writing to file a formal complaint against Course Hero, an online educational platform, for what I believe to be unfair business practices. My name is [Your Name], and I have been a dedicated tutor on Course Hero Username: Meenakshi rawat
Email: [protected]@gmail.com

On November 27, 2024, my tutor account was permanently disabled following my inquiry about changing my mobile number. Despite my adherence to all terms and conditions, Course Hero informed me that this constituted a violation. This action is particularly distressing as I have ensured compliance with Course Hero's policies while providing high-quality educational support to students.

I have submitted over 200 questions with a 96%+ helpful rate and am recognized as a top tutor on the platform. Additionally, my account holds substantial earnings from my contributions, which I cannot access due to the account disablement.

I have sent numerous emails to Course Hero support but have not received any response. This lack of communication is causing significant mental stress and financial hardship. Furthermore, I have noticed that many other tutors on Twitter have reported similar issues with Course Hero's support team, which have not been resolved for over a year.

I kindly request your assistance in investigating this matter and helping me to either re-enable my account or provide an alternative means to withdraw my funds. The current situation is not only impacting me financially but also causing considerable emotional distress.

I appreciate your attention to this urgent matter and look forward to your prompt response.

Thank you for your understanding and assistance.