Menu
For Business Write a review File a complaint
CB Online Learning Platforms Course Hero Remove documents in my course hero account
Course Hero

Course Hero review: Remove documents in my course hero account 34

A
Author of the review
6:43 am EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

Jan 22, 2021 4:54 pm EST
Course Hero customer support contacts
Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

File a complaint Write a review
Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. After reviewing your information, it appears you have already been in direct contact with our Compliance Team and they have replied back to you as recently as Jan. 12th, 2021. We are awaiting your response and further information. We would recommend at this time that you follow up with our Compliance Team at dmca@coursehero.com for assistance with your request.

Best,
Customer Support
Jan 22, 2021 4:58 pm EST
Course Hero customer support contacts
Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

File a complaint Write a review
Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. If you have not already, we would suggest submitting a formal takedown notice at https://www.coursehero.com/copyright/ to request the expeditious removal of the content.

Best,
Customer Support
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

34 comments
Add a comment
A
A
alfred pone
US
Send a message
Jan 12, 2021 9:02 am EST

hello,

i have a coursehero account and i requested for a document to be deleted last week on the 7th of jan 2021 due to workplace copyright reasons.

I was sent an email that a correspondent will get back to be as the issue has been sent to the technical team. But still to this daya 12 Jan 2021 I got no response and the document is still online.

I do not know why coursehero is refusing to delete the document as I emphasized the copyright issues from my university and my company that they asked for the document to be deleted on coursehero as soon as possible before they take legal action as I did not ask for permission to publish the paper.

Coursehero has not removed the paper (delete it) as this has now taken long without a response.

I need a response from coursehero urgently please...

Course Hero
Course Hero
US
Send a message
Jan 22, 2021 4:55 pm EST

Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. After reviewing your information, it appears you have already been in direct contact with our Compliance Team and they have replied back to you as recently as Jan. 12th, 2021. We are awaiting your response and further information. We would recommend at this time that you follow up with our Compliance Team at dmca@coursehero.com for assistance with your request.

Best,
Customer Support

M
M
Meru lu
US
Send a message
Apr 06, 2021 4:21 am EDT

I've deactivate my account and URGENTLY would like all documents in my account to be removed due to copyright reason.

C
C
coco regis
cebu, PH
Send a message
Apr 17, 2021 9:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a course hero account and I would like all the documents that I uploaded today to be deleted. My professor just recently today reached out to me to delete the documents for copyright reasons.

C
C
coco regis
cebu, PH
Send a message
Apr 17, 2021 9:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of coco regis

Please I need a response from course hero urgently

S
S
supergalaxy
Tabuk, PH
Send a message
Apr 24, 2021 2:04 pm EDT

Hello, I would like to delete a document I had recently uploaded. That is my essay activity supposedly to be passed next week. I'm afraid that my professor would accused me of plagiarism and will give an F grade. Please I need an immediate action. File name is "online class"

K
K
Kristine Robles
Monkayo, Davao de Oro, PH
Send a message
May 08, 2021 2:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PLEASE TAKE DOWN ALL OF MY UPLOADED FILES ON COURSE HERO. OUR UNIVERSITY ADMINISTRATORS RESTRICTED US FROM UPLOADING OUR FILES AND WORKS ON ANY WEBSITE, INCLUDING COURSE HERO. PLEASE THIS ONE NEEDS AN URGENT ACTION. PLEASE HELP ME. THANK YOU.

PLEASE TAKE DOWN ALL OF MY UPLOADED FILES ON COURSE HERO. OUR UNIVERSITY ADMINISTRATORS RESTRICTED US FROM UPLOADING OUR FILES AND WORKS ON ANY WEBSITE, INCLUDING COURSE HERO. PLEASE THIS ONE NEEDS AN URGENT ACTION. PLEASE HELP ME. THANK YOU.

PLEASE TAKE DOWN ALL OF MY UPLOADED FILES ON COURSE HERO. OUR UNIVERSITY ADMINISTRATORS RESTRICTED US FROM UPLOADING OUR FILES AND WORKS ON ANY WEBSITE, INCLUDING COURSE HERO. PLEASE THIS ONE NEEDS AN URGENT ACTION. PLEASE HELP ME. THANK YOU.

A
A
asdfghjklbudu
US
Send a message
May 10, 2021 11:08 pm EDT

I have also uploaded my laboratory activities and lecture notes from my university which has been asked to remove it immediately by the lecturer. Some of those was from my university which actually I need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now I really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.
Kindly take down all of my uploaded files on course hero. Our university administrators restricted us from uploading our files and works on any website, including course hero. Please this one needs an urgent action. Hoping to hear from you soon. Thank you.

C
C
clumsy person
Batu Pahat, MY
Send a message
May 11, 2021 10:53 am EDT

Hello,
I have course hero account and i would lik to delete or remove my files from the page. Its urgent. Can you please delete or remove my files? my file name is "kerja kursus" if i am not mistaken.
Thank you for your cooperation

M
M
Mlexconde
Nagcarlan, PH
Send a message
May 12, 2021 3:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello! Our University told us to remove all the uploaded files. Can you take some action? I need this as soon as possible.

M
M
Mlexconde
Nagcarlan, PH
Send a message
May 12, 2021 3:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Mlexconde

I cannot log in in my account

C
C
ChiefLightningBadger6
Roxas, Palawan, PH
Send a message
Jul 05, 2021 10:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

same problem. My school want to takedown all files that Ive been uploaded. I hope you can help me to delete all those files in my account. Please can we do it urgent. My school give me one day to takedown all. Thank you and God bless

N
N
Nancy Cruz-loera
US
Send a message
Oct 12, 2021 9:05 pm EDT

I sent in a take down request of my uploads to course hero support which said they'd get back to me.for school reasons it needs to be taken down asap. please help take them down.

Y
Y
Yolandia
US
Send a message
Oct 21, 2021 10:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please remove all uploads from DIS 9901A course. University does not permit dissertation documents to be uploaded onto websites.

Y
Y
Yolandia
US
Send a message
Oct 23, 2021 5:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Yolandia

Please delete the documents below. These are part of a Dissertation manuscript and are not allowed to be on this site. Thank you for your help.

https://www.coursehero.com/file/103234851/Chapter-1-draft-Significance-of-Study-Theoretical-Frameworkdocx/
https://www.coursehero.com/file/103234882/Chapter-1-draft-We
ek-3DG714-2docx/
https://www.coursehero.com/file/103234521/A-Qualitative-Study-into-the-Experiences-of-First-1docx/
https://www.coursehero.com/file/103234790/Chapter-1-draftdocx/
https://www.coursehero.com/file/103233967/BrackensY9901A-Chapter-1-Draft-Summarydg812docx/
https://www.coursehero.com/file/103234464/SoE-Applied-Doctoral-Proposal-Manuscript-ADP-ADM-Template-April-2021-5docx/

F
F
Felicidad Oliveros
city, PH
Send a message
Nov 24, 2021 11:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I've deactivate my account and URGENTLY would like all documents in my account to be removed due to copyright reason. Thank you and God Bless!

F
F
Felicidad Oliveros
city, PH
Send a message
Nov 24, 2021 11:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I've deactivate my account and URGENTLY would like all documents in my account to be removed due to copyright reason.

A
A
asadsfewfdef
efwe, US
Send a message
Nov 29, 2021 3:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi i want to remove document on course hero account plz

G
G
good project
US
Send a message
Jan 06, 2022 5:24 pm EST

I want to ask you about who has uploaded my article. You can have a look at this link: https://www.coursehero.com/file/109975977/Literature-reviewdocx/

You need to know, I never upload my documents because it's still part of my job. Please delete the article immediately from your website. Then you tell me who has uploaded the document.
You can also show me what email address is used by this irresponsible person to upload my article.

P
P
Purnima Ahuja
US
Send a message
Feb 24, 2022 3:12 am EST

Why do you guys deactivate my account all the time? I always upload my documents for free uploads and without any reason they get deactivated! They are my own work for gods sake... You deactivate my account and still use my documents for other students and get paid! If you have deactivated my account then you should not use my documents for gods sake!

#Coursehero.com

W
W
Wynce Nazel Martinez
US
Send a message
Feb 27, 2022 6:13 am EST

I uploaded more than 10 resources and you already accepted but I don't earn free unlock.

C
C
Clint Pasaje
US
Send a message
Mar 07, 2022 8:35 am EST

Hello can you please delete my uploaded file? The name of the account is clintdarylpasaje@gmail.com

D
D
Danilo Balabag jr.
US
Send a message
Mar 10, 2022 4:53 am EST

Hello sir ma'am can you help me some thus document and files I upload are private and not done yet I accidentally upload it can you help me to resolve this problem. Pls.

L
L
lllllllllllllll
tuguegarao, PH
Send a message
Mar 31, 2022 9:22 pm EDT

I have uploaded notes from my school, i will be glad if you'll delete it

S
S
Shlingg
US
Send a message
Apr 09, 2022 8:46 am EDT

Hello can you please delete my uploaded file? The name of the account is bernardoash620@gmail.com

S
S
Shlingg
US
Send a message
Apr 09, 2022 8:54 am EDT

I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible. The name of the account is bernardoash620@gmail.com

D
D
Dessa Suba
US
Send a message
Apr 30, 2022 9:24 pm EDT

GOOD DAY MAM/SIR,

I AM HUMBLY REQUESTING YOU TO PLEASE REMOVE MY UPLOADED FILES IN YOUR SITE AS SOON AS POSSIBLE. ESPECIALLY OUR RESEARCH PAPER MENTIONED BELOW. IT MAY CAUSE PROBLEM TO ME PERSONALLY ESPECIALLY IN MY SCHOOL.

THIS IS THE ACCOUNT WHO UPLOADED MY FILES.

https://www.coursehero.com/profile/JudgeFang3513/

https://www.coursehero.com/file/95797563/Revealing-Parents-Manifestation-about-their-Involvement-and-Engagement-in-Elementary-Education-1d/

https://www.coursehero.com/file/94158829/GROUP-4-CHAPTER-1docx/

https://www.coursehero.com/file/98735658/edited-6docx/

ALSO THESS ACCOUNTS

https://www.coursehero.com/profile/MajorSnowOpossum5/

https://www.coursehero.com/profile/MegaRat1376/?__chid=11725a47-0da7-4bd4-af03-1344ad40b8c6

https://www.coursehero.com/profile/GeneralExplorationPartridge22/

GROUP-4-CHAPTER-1.docx - Revealing the parents’ manifestation on their involvement and engagement in Elementary Education Members: Aguilar, Lea Camille | Course Hero

Revealing-Parents-Manifestation-about-their-Involvement-and-Engagement-in-Elementary-Education (1).d - 1 DON HONORIO VENTURA STATE UNIVERSITY Villa de | Course Hero

edited-6.docx - 1 Revealing the Parents’ Manifestation on their Involvement and Engagement in Elementary Education Revealing the Parents’ Manifestation | Course Hero

Suba, Dessa L. Teaching Technology.pptx - PANDIWA Mga Halimbawa: PANDIWA -ay salitang nagsasaad ng kilos o galaw. Thank You For Listening! Prepared | Course Hero

SUBA_DESSA_L.FLOORPLAN.pdf - Nearsighted ADHD ASD REGULAR LEARNER CEREBRAL PALSY Girls things CR EPILEPTIC Boys things | Course Hero

EDUC413-Activity 1suba,dessa L..pdf - EDUC 413: Research in Education Activity # 1: Analyzing a Research Paper Name: SUBA, DESSA L. Course, Year & | Course Hero

EDUC413-Activity 1.docx - EDUC 413: Research in Education Activity # 1: Analyzing a Research Paper Name: SUBA,DESSA L. Course, Year & Section: | Course Hero

MamMandap Impact of New Literacy2.pptx - IMPACT OF NEW LITERACIES ON INSTRUCTION • Additional changes are taking place in literacy instruction(Grisham | Course Hero

SubaDessa-L.-DLPinENGLISH2.pdf - Republic of the Philippines DON HONORIO VENTURA STATE UNIVERSITY Villa de Bacolor, Pampanga Detailed Lesson Plan in | Course Hero

Revealing-Parents-Manifestation-about-their-Involvement-and-Engagement-in-Elementary-Education (1).d - 1 DON HONORIO VENTURA STATE UNIVERSITY Villa de | Course Hero

edited-6.docx - 1 Revealing the Parents’ Manifestation on their Involvement and Engagement in Elementary Education Revealing the Parents’ Manifestation | Course Hero

Suba.docx - Suba, Desserie L. BSED FIL-3B Professors' Expectations About Online Education and Its Relationship with Characteristics of University | Course Hero

Donna rose suba.docx - DONNA ROSE SUBA #51 Purok 3 San Juan City of San Fernando Pampanga, Phillipines [protected] dlsuba1496@student.fatima.edu.ph Dear | Course Hero

Suba, Dessa L. Teaching Technology.pptx - PANDIWA Mga Halimbawa: PANDIWA -ay salitang nagsasaad ng kilos o galaw. Thank You For Listening! Prepared | Course HeroSUBA_DESSA_L.FLOORPLAN.pdf - Nearsighted ADHD ASD REGULAR LEARNER CEREBRAL PALSY Girls things CR EPILEPTIC Boys things | Course Hero

EDUC413-Activity 1suba,dessa L..pdf - EDUC 413: Research in Education Activity # 1: Analyzing a Research Paper Name: SUBA, DESSA L. Course, Year & | Course Hero

GROUP-4-CHAPTER-1.docx - Revealing the parents’ manifestation on their involvement and engagement in Elementary Education Members: Aguilar, Lea Camille | Course Hero

EDUC413-Activity 1.docx - EDUC 413: Research in Education Activity # 1: Analyzing a Research Paper Name: SUBA,DESSA L. Course, Year & Section: | Course Hero

EDUC413-Activity 1.docx - EDUC 413: Research in Education Activity # 1: Analyzing a Research Paper Name: SUBA,DESSA L. Course, Year & Section: | Course Hero

MamMandap Impact of New Literacy2.pptx - IMPACT OF NEW LITERACIES ON INSTRUCTION • Additional changes are taking place in literacy instruction(Grisham | Course Hero

SubaDessa-L.-DLPinENGLISH2.pdf - Republic of the Philippines DON HONORIO VENTURA STATE UNIVERSITY Villa de Bacolor, Pampanga Detailed Lesson Plan in | Course Hero

Revealing-Parents-Manifestation-about-their-Involvement-and-Engagement-in-Elementary-Education (1).d - 1 DON HONORIO VENTURA STATE UNIVERSITY Villa de | Course Hero

P
P
ProfessorTitanium7632
suva, FJ
Send a message
May 28, 2022 1:59 am EDT

uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask for consent from the owner since they are made for only university students. I have accidentally uploaded few notes from my university into the course hero and now i really need to remove before there are action from the top-level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

please help me

S
S
Shiela Felisilda
Tagbilaran, PH
Send a message
Jun 01, 2022 2:13 am EDT

Good afternoon course hero I just want to delete all documents in my course hero and I do hope for your help because I violated the rules of our school.

View 0 more photos
S
S
sheesh____
US
Send a message
Sep 19, 2022 2:39 am EDT

I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

S
S
sheesh____
US
Send a message
Sep 19, 2022 2:43 am EDT
Replying to comment of sheesh____

please I really need it to remove all the documents

J
J
Jc dlcrz
manila, PH
Send a message
Oct 08, 2022 9:47 pm EDT

I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

P
P
PrivateIron6850
US
Send a message
Oct 31, 2022 9:11 am EDT

Hello, I would like to delete a document I had recently uploaded. That is my contact and my friends contact information in there. please delete that document, I got wrong document to upload. The file name is "Kelas Mekflu Lanjut Terbaru.docx" . Please delete immediately, this is so urgent. Please

View 0 more photos
P
P
PrivateIron6850
US
Send a message
Oct 31, 2022 9:15 am EDT

I have also uploaded my laboratory activities and lecture notes from my university which has been asked to remove it immediately by the lecturer. Some of those was from my university which actually I need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now I really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

Kindly take down all of my uploaded files on course hero. Our university administrators restricted us from uploading our files and works on any website, including course hero. Please this one needs an urgent action. Hoping to hear from you soon. Thank you.

R
R
rorororor
US
Send a message
Apr 03, 2024 3:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

here's the link to the file:https://www.coursehero.com/file/194087019/HRMP-1-compiled-modules-Midtermpdf/

Please I need a response from course hero urgently

Course Hero
Course Hero
US
Send a message
May 20, 2024 2:57 pm EDT
Replying to comment of rorororor

Hello,

Thank you for reaching out to us through Complaints Board. If you have not already please contact our Customer Support team directly at support@coursehero.com in regards to the removal request of any content. They will be best able to assist you at this time.

All the best,

Customer Support

More Course Hero reviews & complaints

Course Hero - Can’t access to my account with course hero app - can’t use my tutors questions - my unlocks dispaear without an explication 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Bad request error while login 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Unauthorized charges 196
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Unable to reactivate my account 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Log in account 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Delete uploaded documents 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Art 225 index 7749
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - I am complaining about tutor account temperorily disabling.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Course Hero Contacts

  2. Course Hero phone numbers
    +1 (888) 634-9397
    +1 (888) 634-9397
    Click up if you have successfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (888) 634-9397 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number
    Media Contact
    +1 (650) 454-0742
    +1 (650) 454-0742
    Click up if you have successfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (650) 454-0742 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number
    Chief Operating
  3. Course Hero emails
  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
  5. Course Hero social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all Course Hero contacts
Course Hero Category
Course Hero is ranked 10 among 257 companies in the Online Learning Platforms category