Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Online Learning Platforms Course Hero Unable to reactivate my account
Course Hero

Course Hero review: Unable to reactivate my account 4

P
Author of the review
4:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I deactivated my account accidentally, now my questions that I uploaded before are still up even though my account has been deactivated. I wanted to access my account to take down those unnecessary questions.

below are the details regarding my account
username: PrivateScorpionMaster1198
e-mail : [protected]@yahoo.com
the course title that i wanted to delete is 'LAW 110'.

Thank you.

Course Hero response
Nov 13, 2019 4:29 pm EST
Course Hero customer support contacts
Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

File a complaint Write a review
View all Course Hero contacts
Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. Please contact our support team at support@coursehero.com or dial 888-634-9397 for live agent assistance.

Best,
Customer Support
Course Hero response
Jan 22, 2021 4:41 pm EST
Course Hero customer support contacts
Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

File a complaint Write a review
View all Course Hero contacts
Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. Please contact our support team at support@coursehero.com for assistance with your account.

Best,
Customer Support
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

More
Send message
Copy link
Report
4 comments
Add a comment
M
M
margu
NAIC, US
1 comments
Send a message
Jan 19, 2021 6:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi there,

I would like to request for reactivating my account immediately.

I would appreciate it if you take immediate action on this matter.

Thanks

More
Copy link
Report
Course Hero
Course Hero
US
Send a message
Jan 22, 2021 4:41 pm EST
Replying to comment of margu

Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. Please contact our support team at support@coursehero.com for assistance with your account.

Best,
Customer Support

C
C
cassadead
Manila, PH
1 comments
Send a message
Apr 06, 2021 9:15 am EDT

Hi! I also would like to request for reactivating my account immediately. Please take action on this matter. Thank you.

More
Copy link
Report
A
A
Anny_ruth
US
1 comments
Send a message
Jan 22, 2022 10:19 pm EST

I want to activate my account which has been deactivated mistakenly. Please help me to get my account back. Thankyou

More
Copy link
Report
C
C
clari clari
US
1 comments
Send a message
Sep 05, 2022 3:52 am EDT

Hi,

I accidentally deleted the account. Please help to reactivate as soon as possible as I need to access the documents. Thanks.

cc Cheung

More
Copy link
Report

More Course Hero reviews & complaints

Course Hero - Remove documents in my course hero account 34
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Can’t access to my account with course hero app - can’t use my tutors questions - my unlocks dispaear without an explication 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Bad request error while login 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Unauthorized charges 196
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Tutor payment 12
Course Hero - Log in account 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Tutor's account help
Course Hero - Delete uploaded documents 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Art 225 index 7749
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - I am complaining about tutor account temperorily disabling.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Course Hero reviews and complaints

  1. Course Hero Contacts

  2. Course Hero phone numbers
    +1 (888) 634-9397
    +1 (888) 634-9397
    Click up if you have successfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (888) 634-9397 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number
    Media Contact
    +1 (650) 454-0742
    +1 (650) 454-0742
    Click up if you have successfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (650) 454-0742 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number
    Chief Operating
  3. Course Hero emails
  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
  5. Course Hero social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2024
  7. View all Course Hero contacts
Course Hero Category
Course Hero is ranked 10 among 257 companies in the Online Learning Platforms category
#08 Study.com Study.com #09 Prodigy Prodigy #10 Course Hero Course Hero #11 Codecademy Codecademy #12 Brainly Brainly

Most discussed complaints

Unauthorized charges
14
(opinions to this review)
 Not able to access my tutor account
5
(opinions to this review)
 My tutor Acount
4
(opinions to this review)
 My earnings
4
(opinions to this review)
 Sudden disabled account - receiving violations even after serving suspension
4
(opinions to this review)
Course Hero Alternatives
StudyCorgi 23 reviews Simplilearn 17 reviews Western Schools 2 reviews ContractorExam 3 reviews LearnOutLoud 6 reviews