CVS
Reviews and Complaints

My husband and I went to the CVS on 206 Azusa Ave., Covina, CA today to receive COVID vaccines. We made an appointment online for 9-27-23 at 11:00 a.m. When we got there, before 11:00, we checked in. I talked to 2 groups of others, and they said they didn't have an appointment. We thought we would get in right away since it was after 11 at that point. They took all others (4) before us, so the appointment was useless. I would have expected the appointment would take precedence over the walk-ins. When they were all done, we finally got called in and I complained about it. But Connie told me that was the way it was done and I'd have to talk to Corporate about it. We were not happy and will not go back to that CVS again.

CVS @ 790 Jamacha Rd., El Cajon, CA

On or about 07/16/2023, my physician, Dr. Nita Paintal ordered a change of medications from Amphetamine Salts to Amphetamine Sulfate.

Months 07-08/23, the pharmacist told me that new script had never arrived.

09/23 month, the same pharmacist insisted that Amphetamine Salts & Amphetamine Sulfate were the same composition.

I thought it curious my doctor would write a different name for the prescription for the same medicine.

This last week, after a short time, online research, I found that that Amphetamine Sulfate in NOT the same as Amphetamine Salts, as the pharmacist had said!

Amphetamine Sulfate = Generic Evekeo

Amphetamine Salts = Generic Adderall

I no longer trust the word of the local CVS pharmacist; perhaps CVS, HRS needs to better vet the pharmacist!

Bonnie Stanley [protected]

I visited the doctor on Friday, September 22, and requested that all 5 prescriptions she gave me be sent to CVS pharmacy on University City Blvd. in Blacksburg, VA. The pharmacy sent me a text telling me that my prescriptions would be ready for pickup at 4:00pm. When I arrived at the pharmacy shortly after 4pm, the pharmacy was closed. They had posted a sign saying that they had closed at 2:00pm but would reopen on 9/23/2023. When I arrived at the pharmacy this morning, 9/23/2023, they were closed again. I went inside and asked what the problem was and was informed that the pharmacy is closed until Monday, 9/25/2023. I was told that the CVS pharmacy on S. Main Street in Blacksburg could fill my prescriptions. When I called to see how long it would be before they could fill them, the automated system informed me that that location's pharmacy was also closed. I called the Christiansburg, VA location to ask them to transfer the prescriptions to a different pharmacy. I was told that my prescriptions are "in process" at the original Blacksburg location that I had requested, and because they are "in process" there's nothing they can do to help me. I understand that the prescriptions were entered into the system but there's nobody to actually process them. CVS Pharmacy needs to have some sort of "back up plan" in place in the event that one of their locations is closed. This has the potential to be a dangerous situation for your pharmacy patients. I will never use CVS pharmacy again.

I called this afternoon to request a medication refill from the pharmacy. I got disconnected five times before i was able to speak to pharmacist. She said she was aware of the phone problems. She said the script could be ready by tomorrow. I asked if it was posssible to pick it up today. She said I would receive a message when it was ready today.

Before the pharmacy closes I am still holding on waiting for anyone to pick up the line to ask if I can pick up the scripts. NO ONE is picking up the phone and it has been 100 minutes. They close in 4 minutes.

This is unethical, unacceptable, and after speaking to your pharmacist, I am going to recommend highly that he move all of prescriptions to costco, or anyplace that has employees that work to serve their customers. Your service is unacceptable, and your pharmacist at Bonita Beach doesnt care.

We go to Mount Prospect, IL and our CVS there is run effeciently, and the pharmacist is great. So, I definitely know when a store is working with customers. They (CVS) just disconnected the phone line,

Sep 20th 11am, I have booked an appointment for my flu and Covid vaccine. I had to wait over 20 minutes to get the shot that is with a complaint to the pharmacy. It is ridiculous. You have one person the pharmacist to do the shots and fill prescription. You need to provide better service for your customer and this is been going on for years. Your company’s need to provide a better services. The CVS in Eatontown NJ. Or you will loose your customers.

why is all CVS do not given you medication on time. My Docter send medication over on Monday 8/18/23 at 3pm on Tuesday at 1:45 it not ready . That medication that is not ready is dextromethorphan. The other medication is not up to be order. This is all the time at this CVS.

The name of other medication is Levocetirizine 5mg oral tablet is what the Docter send on Monday 9/18/23 to it was two medication send to cvs on Monday

The address of that CVS IS

4701 Wilkens Ave

My name is : Joyce L. Cates

[protected]

To: Whom it may concern

From: Charles Lyle DOB: 12/17/53

Subject: Racial prejudice at party at Qak Street Health Hermosa facility 09/15/20

I am a patient at Qak Street Street Health . I attended a party given

9/15/23. I arrived at 12:00 pm. I sat in the main waiting area. There was

Approx. 12 people there and more arrived after me.

The staff started serving plates of food around 12:15. They brought every

Latino a plate of food. The servers walked by me numerous times, never once looked at me or asked me if I wanted food. After all the Latinos were served, the staff walked around with a clip board I assume was to take names of those that were there.

Not having been served food, it was obvious to me I was not getting any food

and was totally ignored. I walked to the front desk and explained that I was

Ignored and it was very rude.

At that point a serving staff came up and said “I didn’t know you wanted food”.

I thought that odd she would say that because she didn’t ask anyone else if

They wanted food. They were just served.

To me this was blatant racial prejudice. I am 6ft 6in tall and the only white person there and stood out. So how could I have been missed.

I don’t know what your mission statement is, but I would hope it is equality for

All patients. If it is you failed.

I think at the very least I should be given an apology and the staff be trained

In an ethics program.

My son was sick, I set him up with telehealth visit. He lives at the dorm at the time many other kids were having same symptoms, sore throat, cough, cold. There were given antibiotics and felt better. He wanted/needed /requested the same. He had the same symptoms. Set up the appointment so he would not have to leave the dorm and exposed others. I felt that is would be an easy visit, basically just needing an antibiotic. However, this was the WORSE visit ever. The physician wrote tessalon pearls, no antibiotic, called to a pharmacy that was no where near him that was closed. Many other issues. I had to pay again to go to Avencina to get Zpak and he immediately felt better. So instead of missing and feeling better quicker, her "refusing" caused his health to deteriote worse causing more days missed from school, others affected and another visit. Wasted time and money. I called numerous times and complained. I was told my copay would be refunded and has not. Can you please help me resolved this matter?

[protected]/ 11;45 am. Went to pick up needed RX at Elkton, VA location for illness only to find Pharmacy closed! They send you all kinds of texts but when it's something important you have to find out after driving there. During the week after 3pm good luck getting through to the Pharmacy on the phne - no one answers and when you get there only the Pharmacist and one technician are working. So today they are basically and stop and shop.