CB Residential Sales DAMAC Properties Reprehensible lack of respect for the terms assumed by initialing the contract.

DAMAC Properties review: Reprehensible lack of respect for the terms assumed by initialing the contract.

Chirea Butnaru of North Bergen, US

Jan 29, 2024 1:44 pm EST

Verified customer

Featured review

Reprehensible lack of respect for the terms assumed by initialing the contract.

I ask you if there is a person at a high level in DAMAC whose task is to take care that payments to investors are made on time. If he/she exists, his/her lack of responsibility is amazing. The UMA ARTA/25/2516 contract initialed by "Manager: PO Box 2195, Dubai, UAE" ( ?) has specified the terms and conditions for making rent payments to the owner who invested money in order to produce money. SEE PARAGRAPH 8.2 of the UMA! You have continuously violated the terms and conditions of 8.2. There should be in the UMA a paragraph with sanctions for late rent payments, as it is in every Rental Agreement.

I have an unfortunate experience with my unit ARTA/25/2516 in the DAMAC Hills Radisson Hotel. I expected the manager, the signatory of the UMA ARTA25/2516 contract, to put the rental money into my account, ON HIS OWN INITIATIVE, under the conditions and at the timescales assumed by initialing the contract. Not by a long shot! Each time, at each payment term, I had myself to request the payments to be made. Every time I saw the money in my account with unacceptably long delays and with many complications. The usual answer to my money requests, often repeated, was "Rest assured that our team is working tirelessly on your request and shall revert you shortly"

Here is my most recent history of this kind: On October 16, 2023, I received a letter (attached) from you that says, "as confirmed with finance team, the next payout will be due on December 31, 2023". On January 2, 2024, I opened Support Ticket 348323 requesting the bank transfer of money for the fifth Guaranteed 8% ROI. On January 11, I was answered "we informed you that the updated income will be done by January 20, 2024". Because I didn't see the money even on January 23, I opened a new Support Ticket 355787, to which I received an answer on January 26 with the usual text, which I have reproduced above. Until today, January 29th, I did not see the money in my account, the money due on December 31, 2023.

Please tell me if I am wrong when I ask the question: WHY DO I HAVE TO PRAY YOU EVERY TIME FOR MY MONEY? SHOULD YOU NOT COMPLY WITH THE CONDITIONS ASSUMED BY SIGNING THE CONTRACT UMA ARTA25/2516 AND MAKE THE PAYMENTS ON TIME, WITHOUT WAITING FOR MY REQUEST?

I am sorry to confess that you deeply shook my trust that I initially had in a CORRECT/normal contractual collaboration with DAMAC. This is very sad for an investor.

I hope that DAMAC has the necessary resources and people to make me forget the unpleasant experiences that have accumulated in the first three years of our collaboration.

Confidential Information Hidden: This section contains confidential information visible to verified DAMAC Properties representatives only. If you are affiliated with DAMAC Properties, please claim your business to access these details.

View 0 more photos

0 comments

Add a comment

DAMAC Properties - Unpaid settlements 70

Resolved

DAMAC Properties - sexual and mental abuse 5

DAMAC Properties - project delay 4

DAMAC Properties - Waiting for refund since 1 month 16

DAMAC Properties - unethical behaviour

DAMAC Properties - At your service team and service charges team

Resolved

Replied

DAMAC Properties - Deep Regret and Frustrating Experience with DAMAC 1

Resolved

Replied

DAMAC Properties - Empty promises

Resolved

Replied

DAMAC Properties - Delay in handover the keys of mrn2620 2

DAMAC Properties - Smooth maintenance resolution with damac

Resolved

Replied

View all DAMAC Properties reviews and complaints

DAMAC Properties Contacts

DAMAC Properties phone numbers

+971 43 019 920
+971 43 019 920

Click up if you have successfully reached DAMAC Properties by calling +971 43 019 920 phone number 150 150 users reported that they have successfully reached DAMAC Properties by calling +971 43 019 920 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 019 920 phone number 137 137 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 019 920 phone number

5%
Confidence score

Customer Service

+971 43 731 000
+971 43 731 000

Click up if you have successfully reached DAMAC Properties by calling +971 43 731 000 phone number 20 20 users reported that they have successfully reached DAMAC Properties by calling +971 43 731 000 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 731 000 phone number 18 18 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 731 000 phone number

5%
Confidence score

Head Office

+971 45 122 600
+971 45 122 600

Click up if you have successfully reached DAMAC Properties by calling +971 45 122 600 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +971 45 122 600 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 45 122 600 phone number 5 5 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 45 122 600 phone number

Ocean Heights Office

+971 43 763 600
+971 43 763 600

Click up if you have successfully reached DAMAC Properties by calling +971 43 763 600 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +971 43 763 600 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 763 600 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 763 600 phone number

Park Towers Office

+971 48 183 300
+971 48 183 300

Click up if you have successfully reached DAMAC Properties by calling +971 48 183 300 phone number 6 6 users reported that they have successfully reached DAMAC Properties by calling +971 48 183 300 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 48 183 300 phone number 4 4 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 48 183 300 phone number

20%
Confidence score

DAMAC Hills Office

+971 45 905 222
+971 45 905 222

Click up if you have successfully reached DAMAC Properties by calling +971 45 905 222 phone number 3 3 users reported that they have successfully reached DAMAC Properties by calling +971 45 905 222 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 45 905 222 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 45 905 222 phone number

Sheikh Zayed Road Sales Office

+966 112 932 883
+966 112 932 883

Click up if you have successfully reached DAMAC Properties by calling +966 112 932 883 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +966 112 932 883 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +966 112 932 883 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +966 112 932 883 phone number

Riyadh, Saudi Arabia

+966 122 330 210
+966 122 330 210

Click up if you have successfully reached DAMAC Properties by calling +966 122 330 210 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +966 122 330 210 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +966 122 330 210 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +966 122 330 210 phone number

Jeddah, Saudi Arabia

+974 44 666 986
+974 44 666 986

Click up if you have successfully reached DAMAC Properties by calling +974 44 666 986 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +974 44 666 986 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +974 44 666 986 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +974 44 666 986 phone number

Doha, Qatar

+965 22 498 727
+965 22 498 727

Click up if you have successfully reached DAMAC Properties by calling +965 22 498 727 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +965 22 498 727 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +965 22 498 727 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +965 22 498 727 phone number

Kuwait City, Kuwait

+961 81 647 200
+961 81 647 200

Click up if you have successfully reached DAMAC Properties by calling +961 81 647 200 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +961 81 647 200 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +961 81 647 200 phone number 4 4 users reported that they have UNsuccessfully reached DAMAC Properties by calling +961 81 647 200 phone number

Beirut, Lebanon

+234 14 406 188
+234 14 406 188

Click up if you have successfully reached DAMAC Properties by calling +234 14 406 188 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +234 14 406 188 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +234 14 406 188 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +234 14 406 188 phone number

Nigeria

+86 400 617 8008
+86 400 617 8008

Click up if you have successfully reached DAMAC Properties by calling +86 400 617 8008 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +86 400 617 8008 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +86 400 617 8008 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +86 400 617 8008 phone number

China

+91 226 184 2433
+91 226 184 2433

Click up if you have successfully reached DAMAC Properties by calling +91 226 184 2433 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +91 226 184 2433 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +91 226 184 2433 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +91 226 184 2433 phone number

India

+7 499 999 2402
+7 499 999 2402

Click up if you have successfully reached DAMAC Properties by calling +7 499 999 2402 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +7 499 999 2402 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +7 499 999 2402 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +7 499 999 2402 phone number

Russia

+971 4 515 6111
+971 4 515 6111

Click up if you have successfully reached DAMAC Properties by calling +971 4 515 6111 phone number 0 0 users reported that they have successfully reached DAMAC Properties by calling +971 4 515 6111 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 4 515 6111 phone number 0 0 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 4 515 6111 phone number

More phone numbers

DAMAC Properties emails

corporatecommunications@damacgroup.com

100%
Confidence score: 100%

Support

socialdamac@gmail.com

100%
Confidence score: 100%

DAMAC Properties address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates

DAMAC Properties social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 21, 2024
View all DAMAC Properties contacts