CB Residential Sales DAMAC Properties The worst experience - Damac Celestial

DAMAC Properties review: The worst experience - Damac Celestial

nonemega of dubai, AE

Jul 17, 2024 8:23 am EDT

Verified customer

Resolved

Replied

Featured review

Moved into an apartment that was not cleaned, with a lot of nasty dirty stuff. The fridge not working leading to the food items I bought such as meat, fish and veggies all getting spoiled. The moment the agent Akash took the money and cheques he became something different, not attending to calls, not visiting the apartment to do the repairs required etc. Have not been given parking access to the basement for more than 1 week now. They keep promising to do something to no avail. I wonder if DAMAC is bothered about its reputation. Imagine staying in a house without a fridge for 1 week with kids. This is so disgusting. I tried registering a complaint with the DUBAI Land website they closed my case in no time not explaining whether they contacted Damac or not. It is recking being new in Dubai.

Recommendation: Base on my experience I can never recomment DAMAC

DAMAC Properties response

Jul 18, 2024 9:27 am EDT

DAMAC Properties customer support contacts

Phone numbers

+971 43 019 920

+971 43 731 000

Address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, AE

Website

www.damacproperties.com

File a complaint Write a review

View all DAMAC Properties contacts

Hello,

We regret to hear about your experience. Ensuring that your issue is resolved promptly is of utmost importance to us. Kindly reach out via our Facebook Inbox/Twitter DM along with your contact number. Our team will connect with you for further assistance.

Regards,

Team DAMAC

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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DAMAC Properties Contacts

DAMAC Properties phone numbers

+971 43 019 920
+971 43 019 920

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5%
Confidence score

Customer Service

+971 43 731 000
+971 43 731 000

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5%
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Head Office

+971 45 122 600
+971 45 122 600

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Ocean Heights Office

+971 43 763 600
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Park Towers Office

+971 48 183 300
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20%
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DAMAC Hills Office

+971 45 905 222
+971 45 905 222

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Sheikh Zayed Road Sales Office

+966 112 932 883
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Riyadh, Saudi Arabia

+966 122 330 210
+966 122 330 210

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Jeddah, Saudi Arabia

+974 44 666 986
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Doha, Qatar

+965 22 498 727
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Kuwait City, Kuwait

+961 81 647 200
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Beirut, Lebanon

+234 14 406 188
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Nigeria

+86 400 617 8008
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China

+91 226 184 2433
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India

+7 499 999 2402
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Russia

+971 4 515 6111
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More phone numbers

DAMAC Properties emails

corporatecommunications@damacgroup.com

100%
Confidence score: 100%

Support

socialdamac@gmail.com

100%
Confidence score: 100%

DAMAC Properties address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates

DAMAC Properties social media
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Sep 01, 2024