CB Retail Stores Dan Murphy's Rude customer service!

Dan Murphy's review: Rude customer service!

Cent G of Sanctuary Cove, AU

Nov 26, 2023 9:01 am EST

Featured review

I visited Dan Murphy’s Upper Coomera store in QLD today around midday.

My daughter was first to come in to buy some beers for her dad; but she forgot to bring her card driving licence; she only had her online (digital) licence with her and the boy on the register rejected her!

So fine; then I had to come in store to buy the beers. Come to my surprise, the boy also rejected me, saying I helped my daughter to lie to buy alcohol illegally!

My daughter is really 23 yo; as per the licence shows. She did NOT lie and I don’t lie!

Even if I bought it and give the beer to her at home; I still do it legally as she really is 23 yo.

What is wrong with the customer service in this store? That they have rights to call people LIAR when I actually told them the truth?

So I was punished because I actually told them the truth!

I can come in and buy another pack of beer without telling them I’m the mother. They won’t even know! My only mistake was by being honest and told them I am the mother of the girl who forgot to bring the actual licence!

This Dan Murphy business actually supports people who LIE, as long as they keep the lie with them! Never ever be honest like me, because they will abuse you and call you as criminal and liar!

Claimed loss: DEFAMATION

Desired outcome: Apologise from the store manager

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Dan Murphy's phone numbers

1300 723 388
1300 723 388

Click up if you have successfully reached Dan Murphy's by calling 1300 723 388 phone number 25 25 users reported that they have successfully reached Dan Murphy's by calling 1300 723 388 phone number Click down if you have unsuccessfully reached Dan Murphy's by calling 1300 723 388 phone number 27 27 users reported that they have UNsuccessfully reached Dan Murphy's by calling 1300 723 388 phone number

43%
Confidence score

Australia

+61 293 240 100
+61 293 240 100

Click up if you have successfully reached Dan Murphy's by calling +61 293 240 100 phone number 12 12 users reported that they have successfully reached Dan Murphy's by calling +61 293 240 100 phone number Click down if you have unsuccessfully reached Dan Murphy's by calling +61 293 240 100 phone number 8 8 users reported that they have UNsuccessfully reached Dan Murphy's by calling +61 293 240 100 phone number

20%
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International

Dan Murphy's emails

privacy@woolworths.com.au

100%
Confidence score: 100%

Support

Dan Murphy's address

PO Box 8000, Baulkham Hills, New South Wales, 2153, Australia

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Nov 20, 2024