Daraz.pk
Reviews and Complaints

Hi there,
im going to register complain regarding a back which was order on daraz but
the cover which i have received is totally different as compare to our ordered item .
Order No is [protected]
Tracking No: PK-DEX019530220
Receiver Details : Azeem Habib (Mudasar Shaheed road near pilot fac Sialkot )
Mobile :[protected]
Sender Details: UK Mobile
Address:294 street 51 sector 2 Gulshanabad, punjab rawalpindi -Adyala road .
Phone: [protected]

I hope it would be replaced as soon as possible .
thanks

Ap se mene bht complain ki pr mjhe jawab nhi mil raha mere paise mjhe chahye jo k draz ne mere bank account me draw nhi kiye or fraud kiya or bkwas ker re hain k bank me bhn diye jb bank me ja k bht dafa chk kiya amount nhi ai ..me draz k khelaf consumer court me jaun ge dhoka bazi krna or custom ko ghtia chezajn bhjne prr me tang agae hn complaint kr kr k prmjhe nzar nhi araha mere paise wapis dain ge ye log abh enko me btaun ge mera number [protected] ha mene 1977 rupe with draw kiye 30 September ko or aj 429 rupe with draw kiye

I orderd kemei 680 shaving machine
Order no.. [protected]
Tracking#[protected]
But i recieved low quilty daling 1080 shaving machine and its not brand new its in use scratch is visible on it
I purchase on daraz from supreme store peshawer
Picture of item that i recieved attached
Please sort out my problem.thanks

Mene apne paise 30 sep ko apne bank account se withdrawal kiye the jo k daraz account pr success show ho re hain pr mere paise bank account me nhi ae mene 20 times bank account chk kiya or dra ki help line pr roz call krte hn khte hain ag ajaen ge kl ajaen ge yu hi 9 din guzr gy to payment nhi ai ese ye fraud kr re hain mere sath mere masla ko hal nhi kr re mere payment mjhe chahye ye zaleel krte roz...mere num03154063956 ha jis pr account registered ha 1977 rupe hain mere jo ye khaa gy hain fraud

Faisal ur Rehman, a person who used your website and humiliate your company. He is hiring the people for selling draz products and give them draz links during training. He get 400 per person to join as a registration fee. His accounts
jazzcash account number
[protected]
Account title
Faisal ur Rehman*

Easypaisa account number
[protected]
Account title
Zeeshan Ahmad
He orders the trainers to pic the product from your sites and post them in groups. if someone ask for buying, give him/her his contact number. He greed's the people buy telling him, he gives fix salary 17500 after a month when they have completed this work. After month he blocks or not replying the workers. He gained more boys/girls for their work by reffering. they use your website links and products for his greedy and cheater affairs and disgusting your company. These are the link which he is provided during training.

https://www.daraz.pk/shop/golden-deal/?spm=a2a0e.pdp.seller.1.4211fdfdikiwY3&itemId=212392290&channelSource=pdp
He called his fake online company name the star mart in Islamabad.
Me and my all training members have done work. After month when we demands our salary they did not answer anyone. He has also YouTube fake salary proofs and training videos. Whose links are below
https://youtu.be/4Vw6jDWh5C0
https://youtu.be/J0o0fX4KZrM
https://youtu.be/f8hjICQtO48
https://youtu.be/BDvEFkS1axI
Your company must close his youtube fake channels and punish him. we all training members request to you.

I ordered some stuff from different stores on daraz. This was my FIRST and Last time to work with daraz . I ordered some roti baskets from HOUSEHOLD STUFFS (on daraz.pk).after so many issues in having timely n proper communication.. After 2 weeks I got absolutely different designs from those which I ordered. I am an overseas pakistani and deal in import and export. From uae to pak and pak to uae.
Had a terrible experience with this store. And most of the displayed items are even not in stock... Such store keepers are enough to shatter Daraz's reputation abroad. We need to learn something from Amazon and Noon. They don't soare such shopkeepers and take action. Atleast give him some warning not to repeat this again.
Would b looking forward.
Regards

I bought WiFi Router UPS Power Bank 12 Volts - 5 Hours Guaranteed Backup - Tp Link Tenda PTCL & Other Routers from Archon Mart Pakistan and paid amount in advance through jazz cash. The package has not reached to me till date whereas the daraz.pk sent email that the package has been delivered which totally incorrect. My parcel should be delivered to me. No parcel details has been communicated to me as to whether which company is delivering and what is order booked for delivery and who received the parcel. Its bogus process after charging money. Neither any delivery man contacted me till today.

Order k barai main pouch Shoaib Hussain s help centre k liv chat ROM main apnai apsai order department said khai k mera cancel krva dya or sorry khati raga mera order satuts lost hogya sth main return nhi kr rahai

this seller with the store name Enjoy Del is selling a prohibited product which is a stun gun or taser i have mentioned the sku number above kindly take notice. it goes against the store and country policy take action asap it is unfair for other sellers if someone is selling prohibited products on daraz.pk it is a safe marketplace for all the sellers and buyers.take action asap!

The 2nd last order i placed on daraz was a study table from "toys to toys" with tracking no.CN: [protected] which was recieved by tcs jhelum and they were required to deliver it on my preffered address which is my home but they did not deliver it at my home ( usually whenever i order from daraz, its delivered at my door step )but this time tcs jhelum celled me and told me that my area is out of their coverage and they returned the package without informi
Why this happened ?
Why all of a sudden my area became unreachable.
Quite unpleasant with the service.

sir,
order NO [protected] basbeen deleverd and i pay totol amount leaporad company dated 25-08-21 but some day order status show shipped, now status cancelled, thats all avoid return parsal .my order out of picture and low to low quality.

ma na order No [protected] kia tha . jo ka ma na wasool kar lia hy . or raqam bhi dated 25-08-21 ko ada kar di ha . mgr drazz na pahly shipped zahir kia rakha . ab dated 09-09-21 ko cancelled zahir kar dia tako customer parsal return na kar saka . fooran parsal delevered zahir kia jai .

I am so disappointed that I didn't get my whole package ( 5 items) at the same time. I got 2 items yesterday and 2 items today but definitely clueless about my last item. I understand that sellers are from different cities but there is no need to deliver product immediately. It can be late but please deliver complete items at the same time.

They canceled the paid products and committed the apology voucher which still not received

Dear Customer Service:

I ordered single door wooden wardrobe from your company on 30-08-2021 order # [protected].
I was expecting a single door wooden lamination wardrobe, but received a wrong product instead.
Very disappointed, Pleads rectify the issue as and refund ASAP

میں نے دراز پہ پیپسی پانچ سو ایم ایل کا آرڈر کیا تھا جو مجھے ملا اور میں نے دراز پہ بھروسہ کرکہ اسکو رکھ لیا بعد میں دو ہفتہ بعد جب اسکو کھولا تو انتہائ افسوس کی بات ہے کہ بالکل گھٹیا چیز ہے کوئ بوتل کم بھری ہوئ ہے کوئ زیادہ بھری ہوئ ہے، اور پیکنگ بھی پرانی والی ہے، نہ ایکسپائری لکھی ہوئ ہے مال پر
ایسا لگتا ہے دو نمبر مال بھیجا ہے سیلر نے۔
اب ریٹرن بھی نہیں ہو رہا یہ
پہر اوپر سے سیلر کی سینہ زوری بالکل بدتمیز ہے
کہتا ہے ایسا تو ہوتا ہے مال میں
Manul filling
ہوتی ہے کمپنی میں بہت ہی جھوٹا اور بیکار سیلر ہے
سیلر کا نام "AR Traders Dina" ہے
میرا آرڈر نمبر ہے
"[protected]

My 3 parcels not reached at my address. The delivery boy write the reason himself. I did not refuse the parcel. I call the number of time to TCS office but they said that your parcel will be reached at your home in 1 or 2 days. But parcel not reached now.And also I visit the TCS office and leopard office but they don't listen my words carefully.ai also call to the branch manager he did not pick my call.

I ordered a wallet from daraz
They cancelled it and refunded my money in daraz wallet, but now I cannot withdraw money from daraz wallet to my bank account. It always shows an error and bug when I try to do so.
Please help
I will be looking forward to your response!
Thankyou!

Yesterday im looking for a pubgmobile account and i saw this account which price is 17500 is contact the saller and about account and thy said yes its available and i said i need to buy the account and thy said no problem you can order and thy send me wrong user name and password and not answer my question plz help me so i can get my money back thanks

Dear sir,
i have a complain regarding the products pictures shown on daraz webstore.
as a example i want to tell your is haier washing machine pictures. Haier Washing Macine 9Kgs Top Loading HWM 90-1789.
the sellers are showing the pictures of new models but they are old models which is cheating with the customer.

kindly make sure that you show what your sell.

last i ordered a night suit which was looking handsome in picture. but when i received my order that was completely different in color.

the attached pictures is showing the model 12-1978

but the actual model in the picture is 95-1678..