LookHUMAN
Reviews and Complaints

I placed an order on December 9th, 2022 on LookHUMAN's website, and it's now January 18th, 2023, and I still haven't received my product. I haven't received any updates or shipping confirmation, which is quite frustrating. When I reached out to their customer service team on December 19th, 2022, they apologized for the delay and informed me that my order was still in production. They also mentioned that they were working hard to get it shipped as soon as possible, but they couldn't provide me with a specific shipping or delivery date. I was disappointed to hear this, but I appreciated their honesty.

I followed up with them again recently, but I haven't received a response yet. It's frustrating to see that they had no problem taking my money, but they can't seem to deliver my order on time. I hope they can improve their shipping process and provide better customer service in the future. It's not fair for customers to be left in the dark about their orders, especially when they've already paid for them.

Overall, I'm disappointed with my experience with LookHUMAN. I wouldn't recommend this website to anyone, and I hope that my review will deter others from being in the same situation as me. It's important for businesses to prioritize their customers and provide them with timely updates and quality products.

I recently made a purchase from LookHUMAN and I have to say, I was a bit hesitant at first. I ordered a lightweight pullover that seemed a bit pricey with the shipping cost included. I mean, $36 for a shirt? That's a lot of money for me. But I really liked the design, so I decided to take the plunge and make the purchase.

The waiting game began and I was getting nervous. I never received a confirmation email or tracking number, which made me even more anxious. Thankfully, I ordered through PayPal and took a screenshot of the initial purchase, just in case. When I tried to contact LookHUMAN to get more information about my order, it was a bit of a mess. It took some time to get my information sorted out, but eventually, I was able to confirm that my order had been shipped. Phew!

Now, it was just a matter of waiting for my shirt to arrive. Unfortunately, it came a day past the projected arrival time, which was a bit frustrating. But when I finally opened the package, I was beyond happy with what I saw. The quality of the shirt was much better than I had anticipated. It wasn't cheaply made at all. In fact, the print on the shirt was part of the fabric, not just a cheap screen print that would start to come off or crack after a few washes. I was impressed.

The fit of the shirt was also true to regular sizing, which was a relief. Despite the wait and the poor email confirmation process, I would definitely order from LookHUMAN again. The quality of the product was worth another chance.

I recently made a purchase from LookHUMAN, and I must say, I was quite disappointed with the quality of the product I received. I ordered a mug, but when it arrived, I was shocked to see that the design on the mug was completely scratched up. The entire mug had visible marks and scratches, which made it feel really rough and scratchy to the touch. It was nothing like the smooth texture of a normal ceramic mug.

To make matters worse, the handle on the mug was completely broken when I received it. I was so disappointed that I had to throw the whole thing away. I have no idea what might have caused the scratches on the mug. It could have been due to poor packaging or maybe it was like that from the start. Either way, it was not a good experience.

I live in Europe, so I didn't bother sending the mug back for a refund. It would have been too much of a hassle to pay for shipping and customs again. It just wasn't worth it. I don't recommend this company at all. The quality of their products is just not up to par, and it's not worth the money.

I recently made a purchase from LookHUMAN, an online store that sells a variety of clothing items. I ordered three shirts and was excited to receive them. However, my excitement quickly turned into frustration when I realized that my order was taking longer than expected to arrive.

According to the website, my shirts had already been printed and were waiting to be shipped. However, a week later, they were still waiting to be picked up by USPS. I waited patiently for another week, but still no shirts. At this point, I decided to contact LookHUMAN to inquire about the status of my order.

Their response was not very helpful. They told me to wait another week, which was quite annoying. However, I decided to give them the benefit of the doubt and wait for another week. Three weeks had now passed, and I still had not received my shirts. I contacted LookHUMAN again, hoping for a better response this time.

Unfortunately, their response was even worse than before. They told me that there was nothing they could do, but they would either refund me or reprint the shirts. I was not happy with this response, as the shirts were meant to be a gift for someone, and the party was now less than a week away.

I asked if they could expedite the printing and shipping process, but they refused. They would only treat it like a brand new order, which was quite frustrating. I reluctantly agreed to have the shirts reprinted and shipped, hoping that they would arrive in time for the party.

However, two more weeks had passed, and I still had not received my shirts. This was the second time that my order had been delayed, and I was starting to lose my patience. The website still claimed that the shirts were waiting for USPS pick up for the last 8 days, which was quite frustrating.

Overall, my experience with LookHUMAN was not a good one. They took my money and gave me no product, and their customer support was not helpful at all. I would advise anyone to stay far away from this company, as they do not seem to care about their customers.

I recently bought a t-shirt from LookHUMAN and had a bit of a mix-up with the size chart on their website. I sent them an email and they were quick to clarify the chart and even switched my order from a medium to a large. The quality and color of the shirt were good, but unfortunately, the style wasn't flattering on me. I contacted customer service again and they were very helpful in exchanging my shirt for a different style with the same design. I received my new shirt and it's great!

The only things I would suggest for improvement are faster shipping times (I'm used to Amazon's speedy delivery) and better communication about shipping. I received an email about my order, but there was no information about when it would be shipped. When I clicked on the order number link, I couldn't find any shipping data or a place to log in to my account. They do mention processing times, but it would be helpful to have more specific information about when to expect my item to arrive.

Overall, I had a positive experience with LookHUMAN and appreciate their helpful customer service. The quality of the shirt is good and I'm happy with my purchase.

I put in my order on June 26th, and I was excited to receive my items in 4-5 business days, as stated on the website. However, after a week and a half, I decided to reach out to LookHUMAN via their chat feature to get an update on my shipping status. The response I received was that my order was being hand-printed and would likely ship out early the following week.

Unfortunately, two weeks later, I still hadn't received any updates on my order. I tried to reach out to customer service again via chat, but the button was nowhere to be found on their website. I then sent an email and am currently waiting for a response. At this point, I'm considering canceling my order because it seems like LookHUMAN doesn't value my business.

I understand that the pandemic has caused delays in shipping and production, but most of the US is no longer under lockdown, so there's no excuse for this level of delay.

Update: I finally heard back from customer service, but unfortunately, they gave me the same cookie-cutter response as before. They stated that my order was still in production and that they hoped to ship it out this week. It's clear that LookHUMAN is struggling to keep up with demand or simply doesn't care about their customers.

Overall, I'm extremely disappointed with my experience with LookHUMAN. I give them a 0/10 and will never order from them again. I'll update this review once I receive my refund, assuming I get one.

These shirts from LookHUMAN are just too cute for words! I absolutely adore the designs and they really help to add some pizzazz to my otherwise boring wardrobe. However, I must say that the different styles of shirts are a bit hit or miss. I recently purchased a few racerback tanks in preparation for the upcoming summer season, and let me tell you, DO NOT GET THE RACERBACK TANKS! The tees are fine, although I would recommend ordering a size up if you prefer a looser fit. But the racerbacks, oh my goodness. The material is so flimsy and they just do not fit properly. I'm afraid that if I were to get caught on something, the entire tank would come undone. And it's almost as if these tanks weren't designed to be worn with a bra. If you do wear a bra with one of these racerbacks, be prepared for it to show because it definitely will. I would suggest going braless if possible, or just wearing these tanks around the house. I certainly wouldn't feel comfortable wearing them out in public.

My advice would be to stick with a regular t-shirt and you'll be just fine. If you prefer a looser fit, order a size up. With those things in mind, this site isn't too shabby. The designs are cute and quirky, shipping was pretty standard, the prices are reasonable, and they always seem to have some sort of deal going on. Overall, I would recommend LookHUMAN for their adorable designs, but just be cautious when it comes to the different styles of shirts.

I've had the chance to order from LookHuman twice now and I must say, I'm not impressed. The first time I ordered, I got three shirts. The quality wasn't great, but I didn't mind too much. The second time I ordered stickers, and that's when things went downhill. I got a tracking number, but the tracking information never showed that the item was received by the shipping company or on its way. I waited for two weeks, hoping it would show up, but it didn't. I decided to email customer service and ask where my order was. After giving them my order information, it took a few hours for the tracking information to finally update and indicate that the shipping company received my order to ship to me. I received an email from customer service saying that the tracking information is now updating.

I emailed customer service again and asked why it took them so long to send my order. The representative responded saying that shipping companies were just behind due to the pandemic. I can understand that to be true in some instances. But you cannot convince me that they are running two weeks behind. It was obvious that they only handed the package off to the shipping company after I emailed to complain since the tracking information indicated that they received the package about five hours after I emailed asking where my order was.

Then the customer service representative lied to me and said that the shipping company was just behind due to the pandemic. When I brought the obvious lies up to the customer representative, I stopped receiving replies back. I won't be ordering from this company again if their products are subpar and their customer service reps are liars that refuse to take responsibility for or correct mistakes. I'm very disappointed.

LookHuman needs to step up their game if they want to keep customers. It's not just about the quality of the products, but also the customer service experience. I hope they take this feedback seriously and make some changes.

I really like the shirts I got from Look Human, but I've had a lot of problems with most of my orders. Shipping has been a big issue for me. Sometimes my items get lost in the mail and it takes forever to get a replacement. One time they promised me free next day shipping, but it still took just as long as a regular order. And when I used a promo code, it disappeared on the confirmation page and I got charged full price.

The customer service reps were helpful, but they didn't always know what to do. They did eventually apply my discount to my credit card, but they weren't very good at resolving my shipping issues. I'm still waiting for my promo code order to arrive, and it's taking forever because they use DHL and the tracking info is slow to update. It took 48 hours for DHL to even pick up my order!

Another thing that bothers me is that Look Human always has these random sales, and they never tell you when they're going to happen. They just announce it on their website or in an email, and it's usually right after I've placed an order. They won't give me a refund or credit for the difference, even though I placed my order before the sale started.

Overall, I like the products from Look Human, but their service is lacking. I won't be buying from them anymore because there are other websites that offer similar products and better service.

So, I gotta tell you about my experience with LookHUMAN...

I was super excited to order a cat hoodie and a fancy cat mug for my girlfriend's birthday. I mean, who doesn't love cat-themed gifts, am I right? Plus, if I spent $50 or more, I'd get free shipping, so I went for it.

The package arrived after two weeks, which was on time, but when I opened it, I saw that they sent me the wrong size hoodie. I was pretty upset because I needed it for my girlfriend's birthday in just five days. I checked my invoice, and it clearly said LARGE, but they sent me a MEDIUM. I was not happy.

I went to their website to see how to file a complaint, but there was no phone number, only an email. I thought that was weird, but I sent them an email anyway. Two days went by, and I didn't hear anything back. So, I sent another email, but this time I was pretty angry. I explained that they ruined my girlfriend's birthday plans, and I wasn't going to pay to return the hoodie. I asked if they could overnight me the right size.

Finally, they responded, but they blamed "computer trouble" for not being able to help me. I mean, come on, they have over 100k likes on Facebook, but they can't figure out how to help a customer? I was really mad, so I wrote them on Facebook and threatened to contact Discover for a refund.

The next day, I finally got some resolution. Their customer service rep, Kayla, apologized and offered to refund me the purchase price of the hoodie ($44) and send me the right size for free when "the system was functional." I was relieved, but I was also expecting the new hoodie to arrive quickly. They said they would send it out as soon as possible, and the date was October 23rd.

I didn't receive the hoodie until November 9th. It took a long time, and I had to fight with them for days and weeks. It was frustrating because a simple order turned into a month-long battle. Their customer service was really slow, and it was unacceptable that a company their size didn't have a phone number.

BUT, the hoodie is amazing. It's so soft, and the designs are top-notch. The mug is expensive, but it's made in America and of superior quality. In the end, LookHUMAN did make things right, but it was a fight the entire time. I think they only reacted when they realized I was serious about getting a refund.

If you do order from LookHUMAN, you'll love what you get, but be prepared to wait and fight for it.

I recently ordered a shirt from LookHUMAN and I have to say, I was not impressed. The shirt had a really weird look to it, almost like it had been printed on with a cheap printer. I did a little research and found out that they use a "Direct to garment printer" which is probably why the shirt looked so bad. And don't even get me started on the smell! The shirt had a really strong vinegar smell that just wouldn't go away.

To make matters worse, I noticed that both of my orders came from different states. This makes me think that LookHUMAN doesn't actually print their own shirts, but instead just sends the orders out to third-party companies. I mean, why else would they be shipping from different states?

I was thinking about returning the shirt, but honestly, what's the point? I'd probably just end up with another crappy shirt. So, I'm just going to cut my losses and move on.

Oh, and I did a little more digging and found out that LookHUMAN has been accused of stealing other artists' designs. I mean, come on! That's just not cool. If you don't want to support a company that rips off other artists, then I suggest you steer clear of LookHUMAN.

Overall, I would not recommend LookHUMAN. The shirts are low quality, the smell is terrible, and there are some serious ethical concerns surrounding the company. Save yourself the trouble and shop somewhere else.

So, I had to remind them about my order. I mean, come on, it's been 8 business days since I ordered and I haven't heard anything from them. I finally decided to inquire about it and wouldn't you know it, I get an email saying it's been shipped. But, get this, the tracking information won't be available for a few more days. What's up with that? It seems like they dropped the ball and are trying to cover it up by sending the shipping confirmation before actually sending the items.

Anyway, my order finally showed up over 3 weeks later. I ordered women's one-size-fits-all socks, but they ended up fitting my men's size 13 feet. I was so confused and emailed them to see if I accidentally ordered the men's socks. It took them 6 whole days to respond and they just said that men's and women's socks are the same size. What kind of answer is that?

Overall, I have to say that LookHUMAN is rather unorganized and unreliable from my point of view. I wouldn't recommend them to anyone looking for a hassle-free shopping experience.

I was really excited to order a shirt from LookHuman on June 19. I was looking forward to wearing it to a party I was attending. However, I never received a shipping notification or tracking number. I waited patiently for a few days, but when I didn't hear anything, I started to get worried.

On July 5, I decided to email customer service to ask for an update on when I could expect my shirt to arrive. I was hoping they could give me some good news. Unfortunately, I was told that the package had been marked as "delivered (porch/front door)" on June 29, according to the tracking number.

I was really confused because no one who lives in my house ever saw the package. I searched high and low, but it was nowhere to be found. I was really disappointed because I was really looking forward to wearing that shirt.

To make matters worse, it seems like once LookHuman hands off the package to DHL, they wash their hands of it. I found this really frustrating because it would have cost half of what I paid in shipping to send it via USPS Priority 3 day. That would have been a much more reliable choice.

To add insult to injury, the shirt isn't even available anymore. I was even considering ordering it again in case it really was a fluke. But now, I can't even do that.

Overall, I'm really disappointed with my experience with LookHuman. I was really excited to order from them, but now I'm not sure if I would do it again. I hope they can improve their shipping process so that other customers don't have to go through what I did.

I recently made a purchase from LookHUMAN's website, and I have to say, I was quite disappointed with my experience. I ordered a single item on December 7th, hoping to receive it in time for Christmas as it was intended to be a gift. At the time of purchase, there was no indication that the item was out of stock or that shipping would be delayed.

However, on December 13th, I received an email from LookHUMAN stating that my order would be delayed. The email assured me that the item would still arrive in time for the holidays, but unfortunately, that was not the case. As I write this review on December 20th, the item has yet to arrive, and I am leaving for my holiday travels tomorrow.

To make matters worse, LookHUMAN provided me with a shipping and tracking number, but the USPS has yet to receive the item, so it has not even been shipped yet. If I were of the Jewish faith, this gift would have already missed my holiday celebrations.

Overall, I would not recommend ordering from LookHUMAN unless you have absolutely no time constraints. It is clear that this company struggles with delivering items in a timely manner, and it is not worth the risk of disappointment.

So, I was really excited to order a gift from LookHUMAN for Christmas. I placed my order weeks in advance, thinking I was being super organized. But then, I got an email saying that my order was delayed. I was confused because it wasn't even my order! I contacted customer service and they told me not to worry, that I would get my order on a specific date. But when that date came and went, I checked in again and they said they were still delayed. I was so frustrated! I mean, come on, it's the holiday season! I needed that gift!

I finally had to demand a full refund before they would even consider it. It was such a hassle and it really put a damper on my holiday spirit. I just wish they had been more on top of things and actually cared about their customers. It's not like I was asking for anything unreasonable, just a little bit of communication and follow-through.

Overall, I would say that LookHUMAN's customer service and business relations are pretty lackluster. If you're looking for a reliable and trustworthy company to order from, I would suggest looking elsewhere. It's just not worth the stress and frustration.

So, I was checkin' out LookHuman 'cause one of my clients was ravin' 'bout it. I gotta say, I was diggin' the ideas they had goin' on, especially the mugs. I ended up snaggin' three of 'em for some snarky holiday gifts. But then, I also grabbed three t-shirts. And let me tell ya, I'm not too thrilled with 'em. Two of 'em showed up yesterday and they're just plain awful. The quality is super thin and the shape is all wonky. Plus, the men's sizin' seems way off and too big. And don't even get me started on the decal on one of 'em - it's crooked and shouldn't be (the other one I bought knowin' it was supposed to be crooked). Honestly, I'm a little embarrassed to give these shirts as gifts - they look like some kid made 'em in their basement. I'm scared to see how bad the last one is gonna be. But, I will say, the mugs came right on time and were in perfect shape. So, I'll give 'em an extra star for that. I'd definitely buy more mugs from this site, but I'm not too sure 'bout the shirts.

I recently made a purchase on LookHUMAN's website for three shirts. I was excited to receive my order and eagerly awaited its arrival. However, on February 24th, 2022, I received an email stating that my order had shipped. I was thrilled to hear this news, but when I checked the tracking number provided by LookHUMAN, I was disappointed to find out that USPS had not received the package from LookHUMAN to deliver to me.

I immediately contacted LookHUMAN's customer support team to inquire about the status of my order. It took a few days for them to respond, but when they did, the customer service agent informed me that they could only assume that my order was lost in transit. This was concerning to me, as USPS claimed they never received the package. However, the customer service agent offered to resend my package out free of charge or give me a full refund. I opted for the latter.

Although I loved the designs that LookHUMAN had to offer, I couldn't help but feel uneasy about the whole situation. The fact that my order was lost in transit and that USPS never received the package made me question the reliability of LookHUMAN's shipping process. Additionally, the delayed response from customer support only added to my concerns.

Overall, while I was disappointed with my experience with LookHUMAN, I appreciated their willingness to offer a refund. However, I don't think I will be placing another order with them in the future.

I gotta say, I'm pretty happy with the phone case I got from LookHUMAN. It's pretty sweet, gotta admit. But let me tell you, getting in touch with these guys was a real pain in the you-know-what. I mean, I spent like a whole week, maybe even two, trying to get a hold of someone, anyone, from the company. And when I finally did, they just asked for my info and then disappeared into the ether. Like, what the heck, man?

I tried emailing them, calling them, even messaging their Twitter account. But no dice. It's like they just didn't care about helping me out at all. And that's just not cool, you know? If you're gonna sell stuff online, you gotta be ready to deal with customers. That's just how it works.

And don't even get me started on the shipping. I mean, why would I wanna pay six bucks for shipping when it takes more than two weeks to get here? That's just crazy talk. If you're gonna charge me for shipping, at least make it worth my while, you know what I'm saying?

All in all, I'm pretty disappointed in the service I got from LookHUMAN. It's a shame, 'cause I really like their products. But if this is how they treat their customers, I don't think I'll be ordering from them again anytime soon.

So, I recently decided to give LookHUMAN a try and ordered two gift cards for my daughter's birthday. I thought it would be a great idea to use her email address to receive them, but boy was I wrong! I didn't do any research on their site beforehand, and now I'm regretting it.

For some reason, my Google Chrome browser can't seem to reach their site, and I've been locked out of my account. I tried using the email address and receipt confirmation that I received, but to no avail. I was expecting prompt service, especially since I ordered just a week before Christmas. I thought ordering gift cards instead of a product would be a breeze, but I was wrong.

I tried calling their supposed number, but the message didn't even identify the business. It simply said that no service reps were available and that they would call me back. I was left feeling frustrated and disappointed.

I know that this company is "liked" overwhelmingly on Facebook, but I'm not one of their fans yet. I was hoping for a better experience, but it seems like I'll have to look elsewhere for my gift card needs.

I recently had an experience with LookHUMAN that left me feeling quite disappointed. I had placed an order for 10 shirts, which were meant for a special group event. I ordered them on 6/29, with plenty of time for delivery. However, when the delivery date came and went, I realized that my order had not been delivered.

I decided to contact LookHUMAN's customer service through their chat line, hoping to get some answers. The representative I spoke with informed me that my order must have been lost, and that a refund would be given. While I appreciated the gesture, I really needed those shirts for my event.

I requested that they process a new order and send it out overnight. After all, the shirts were not custom ordered, and I had given them plenty of time for delivery. However, I was disappointed to learn that they could not do any overnight shipment. I then requested to speak with the owner or manager, hoping to find a solution. Unfortunately, I was told that no one was available, and I was left to leave my number and wait for a call back.

Days went by, and I still had not heard anything from LookHUMAN. They made no attempt to correct their error or make amends for the inconvenience they had caused me. While I did eventually receive a refund, it goes without saying that this experience left a bad taste in my mouth.

As a customer, I expect better customer service from a company like LookHUMAN. While mistakes can happen, it's important for companies to take responsibility for their errors and work to find a solution. In this case, LookHUMAN failed to do so, and I was left feeling frustrated and disappointed.

Overall, I would not recommend LookHUMAN to others based on my experience. While they may have some great products, their lack of customer service and failure to correct their mistakes is a major red flag. If you're looking for a reliable and trustworthy company to do business with, I would suggest looking elsewhere.

Ordered a shirt from this website LookHUMAN three weeks ago and did not receive anything yet! I have no idea what is going on, when I contacted LookHUMAN customer service they assured me my order will be here any time soon.
Why does it take so long? Three weeks is just too much!
Recently when I contacted them they said that I need to be more patient. I tried to get a refund but they refused and said that wasn't possible. Terrible, nasty company, will not order from them again!