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I have purchased a phone and a doll house from Daraz. Both of the things when received was completely different from the explained features. Phone has no 3G in it when i complaint they removed the advertisement and doll house was too small and damaged too. According to their so called return policy i returned the products very next day. they took a month in processing it, they never ever bother to call or email to give any information about product whenever i used to call to take an update they always comes up with a lame excuse system is not upgraded or your query is in process. After a month they returned back the fone on my address (the damaged one with no 3G) and the doll house with no information at all. No money back and no tracking on doll house.
The Govt' shall take a necessary action against these thugs online seller in Pakistan; A country where the thugs may get rich only by looting the people through different ways.
I have also just received a shirt which is totally different from what I ordered... I was looking for complaint and returning policy... But I think it's just a wastage of time... I better never use this site again. Hell with them...😐
sis you are 100% current
i has also face the same matter.
govt should take action on these currept maufia
Faced the same problem, ordered a shirt of beechtree from Daraz.pk, and it's damaged 😑
I have just received a tanktop which is totally different from what I ordered
Like normally shirt then cut their sleeves
Also complaint to helpline
Ab ro bth k
Colors changed product and rough product
This is price problem the shurt is 600. And charged is 700
I have also ordered t-shirts and both of them are wrong colors. now I have emailed them and complained about colors but they give no response. I will personally suggest not to buy anything from Daraz unless you are sure about the product and have good reviews.
I buy a bluetooth spiner but this is demaged
I but a full seleves t shirt but this is rough colour and useless
i buy chia seeds from them zain seller send me my parcel but item is totally differnt as shown on daraz and they didn't send me return form so stay away from daraz.pk must tell to every one they are fake.
I just bought a wireless music earphone and it wasn't so satisfying for me first dissapointment was it was big second it was single but the description said it was double then i wasn't satisfied with the sound quality but still i comforted myself saying it ok just deal with it but in the end the most depressing was that i put it all day on charge but it wasn't charging at all...i really hated it i want to return it but after reading all the probs people had faced in returning i kinda gave up so i would suggest all plz plz plz dont waste ur money on buying anything online especially from pakistani sites they always dissatisfies u in the best way they can.
I orderd apple watch and just recieved wet wipes.The [censored]tiest app i ever used.
Hello, I ordered two items (two maternity bras) and they sent me only one for the price of two..really disappointed by their services..I want my money for item back or at least they should deliver the other item
Hahahahahah yahn se koi bra order krta ha kiran
They are [censored], haraam khanay ki itni aadat hogai hai k koi ehsaas nahi k kaun kitni mehnat say kama kar cheez khareedta hai. I purchased a tv for my mum jo 15 din bhi nahi chala aur kharab hogaya, badtareen customer service, jahan koi fone nahi uthata. Allaah ghaarat karay inn logon ko aur iA humari halaal ki kamaai jo inho nay apnay liye haraam banai hai, na inko raas aaye aur na inki aulaadon ko. Amen
Ooooo so sad tu u refund krwati na
I ordered dermacol makeup cover with The name of Arsalan khan which is totally fake local quality it has no coverage which is Show in ur description and features it is fake plz refund as soon as possible my order is [protected]
Order number is [protected]
Register your complain on cyber crime pakistan as this is crime
http://www.nr3c.gov.pk
Dear All,
Register your complain on cyber crime pakistan as this is crime
http://www.nr3c.gov.pk
My received order are damaged condition, my tracking #gw769832207 Please rectify the problem.
I received a different product, in app when i hit return filled the form they just refunded my money into my (Daraz Wallet).
Now i am unable to Print the Return Label.
is there any one who can print my a return label for TCS-CR-[protected].
Dear Sir,
I was purchased mobile Honor on cost 16, 499 and Order #[protected], but when i received phone and open the BOX so phone totaly broken mean time I return the product to Draz outlet in shahrah e Faisal Karachi.but issue not resolve yet
i have ordered customised name lamp for my brother on 31st july recieved it today but darearetoo much scratches and its broken from back side..as it is gift so i cant cimpramise on it ..i want an excuangefor it
Sir mera 2 parcel hai abi tak nai mil rahe hai mujhe ye hal kro masla ya cancel karsakty hai. Cancel kro kya mazaq 16 tareekh ka boltay hai aj 20 hai nai mila hai
Hello, I cannot seem to find my address in daraz address book.
I can't order anything from my account. the app is not showing me the pin box of BKSH...very much disappointed with this
I ordered keychain on 5/11/2022 but it cancelled automatically on 8/11/2022 it is unfair order number is [protected]
I ordered shoes support stuff having order number15155 [protected] on 15 November 2022 (screen shot attached) of ordered stuff and they today delieved something quite opposite. Which I am even unable to recognise. Apparently looks like toys. Picture attached.
Aoa bhai yesterday i received my parcel from daraz. It was a jewelry set from the rawayat store which was broken i want you to solve my issue by replacing it.
2 month ho gye hain...abhi tak refund nahi hoa...
Mene 15 December ko withdraw kya tha abhi tk pending he,I want money ASAP, Please guide me when will I receive money,I need it
Ap Ne Daraz Pickup Point Shahani Par Kyu Rakha Hua Ha Logo Ko Zaleel Karne Ke Liye Dedh Ghanta Dair Se Order Dete Ha In Se Order Dhoonda Ni Jaata Ek To Or Uper Se Inhe Kuch Kaho To Jawab Ee Nahi Dete Ap Ne Logo Ko Zaleel Karne Ke Liye Pickup Point Shahani Par Rakha Hua Ha Daraz Ko Kiya Paise Nahi Mil Rahe Kiya Ya Gareeb Ban Gaye Ha?
I bought some items from daraz and pay amount by my credit card after some time due to some reason I cancelled my order now daraz don't refund
I had ordered many phones but I received two phones less and I was never compensated about that.
Please cancel my with draw payment cancel wapis Mera daraz wallet ma bhaja do
Sir I'm order in a watch im payment in jazz cash but not provide any information in my order
I had ordered a pack of ten- yarn Dyed Terry Towels for RS750 +149(delivery charges)
Order number [protected](order placed on 20th March'2023 at 07:44:16)
Seller:Home Linen(Multan)
Instead of my ordered item I have received an Apron.
Suddenly my Daraz wallet showing balance 0, while a little amout on my wallet but after that how can I maintain trust on Daraz wallet
last transaction show bonus refund of Rs.167 while bonus refund has been done already, it is net balance of mine
300g Price is 760
400g price is 900
Total Amount. 1660
Sir,inki Daraz chat h Jahan mene bt ki in k seller se to shayad unka zada damage kharab howa or wo khte hain k ap ko Kon c land cruiser khareedni h can you action on this problem please
Ghanta ghr multan werehouse k log jo wahan bethy hen.sahi sy help nhi krty logo ki.r pickup waly logo ko wait krwaty hen.r jb un sy kuch pocha jaye to kehty hen ye likha hoa hy parh len.
I ordered an AC, costing 140000. AC was deffective. DRAZ IS NOT ACCEPTING MY RETURN. JUST GIVING LOLLY POP AND WAISTING MY TIME.
ORDER No. Is [protected]. Order placed on 19 july , received on 22 july.
Return request 24 july. Still waiting for resulation.
In ordered a cctv camera at Security Camera 24/7 for 699. The parcel I received is just a toothbrush holder
DZ4043846 this is parcel number which reached at logistics facility on 19 sep but today 21 September still showing updates of 19 September it is not shipped for last mile hub the rider said it's booked but not received physical at warehouse. Plz solve my issue it expected delivery date was 20 September to 23 September