David Stanley Dodge
Reviews and Complaints

This dealership is no B+ dealership at all and in fact should be graded by the BBB as a F rated dealership. I have been a loyal customer since April of 2017 and with no recipercation. I initially bought a 2017 bDodge Ram Laramie from this dealership and was happy from jump. Hpwever, It was soon short lived because the finance guy lied to me and then tried to cover it up. I got over that and was satified by another staff who took the reigns to make sure I was satified. However, it is a year later and I still have cose to stay loyal to this dealership. I find this to be very problematic and have now saw the light. I will never go back to this dealship and will continue to YELL from the ROOFTOP to all who will pay attention. This dealership recently began to send me recall notices on the vehicle in which I was getting ready to take it in anyways because the truck had started to act up as well as the check engine light was on. I had went in around 6-7 times with no work being done except an oil change. I had went in this last time where I was given a loaner vehicle. In the time they had my vehicle, i was burglarized and robbed. I immediately called the dealership because one of the items that was stolen was the key fob to the loaner vehicle. I was expecting the dealership to be very empathetic and sypathized with what I had gone through. Imagine to my surprise the response of Oh well, it's not our fault and the loaner key will be around $400. I was baffled to hear this because i felt victimized for a second time. I asked the service manager Luke Steagall who I was speaking with if he had a heart and why he would put profit over people. He tole me that it was just business. I was hurt because I had been so loyal to this dealership and sent everyone I could their way, (No More).

I waited a few days to contact the General Manager Brent Wilson who in turn would have Brian FZox to contact me. The response by Brian Fox was the same response from Luke Steagall, which let me know that they had a collaborate effort to screw the customer over and just make the problem go away. I am so baffled that they would miss a customer over a few dollars, especially after what I had went through. I have tried to rationalize their answer and not allow myself to think that it is race related. I am a younger African American male and I am beginning to think that they believe that i was involved in some sort of activity that caused me to be robbed. I in no way contributed to this robbery and am a professional guy who believes in treating all fair. I am so baffled by these people who chose to put a few dollars over my customer loyaly. I will never enter this dealership again and WARN ALL who decides to go here. I do not believe that they are people of integrity and are very DISHONEST. And to add to this review, my vehicle is still ot fixed and the check engine lights are still on at present. I have spoken with another dealership who has given me an appointment and warned that I do not go back to David Stanley Dodge. I will also add that the police department who is handling this robbery has mentioned that they are baffled that the dealership would treat me that way and said that I should contact the Genral Manager. I have contacted Brent Wilson, who is the General Manager, and he placed the responsibility on his staff Brian Fox who is friends with Luke Steagall and has a collaborated effort to push myself (the customer) away and silence me. I will not be silent and will tell all who listens to never do business with these dishonest people

On 03/09/2018, I purchased this truck from David Stanley, from Dealer #269878 Stock T7704. I explain to the salesman that my wife and l wanted to take our grandchildren and great grandchildren on trips to see our country. We are at the stage of our lives that we realize that we need to do that now before our time for traveling passes by. I explain that l didn't know anything about pulling a 5th wheel, but he assured me that l would have no problem. I even went and have them put a new fender, bumper, and wench added for safety. I picked the truck up from you on 3/15/2018, after these items were added. On 3/16/2018 we went to purchase the 5th wheel, we found out that the truck we purchased in good faith was to high to hook up the trailer. I didn't try to get the lower price lower from the salesman because l believed that by leaving alone l would get a honest person, I know now I was wrong. On 3/17/2018, I brought my DD214 to show that I was in the military, not only was I in the military, I was proud to serve more than 20 years, became a Vietnam Veteran, and was awarded 100% disability. Which the salesman knew. I explain to him what the trailer place told me he and someone he said was his manager that l had some options. (1) I could go and take care of tag, title then come back trade the truck in, and take a lose. (2) I could have you all put new tires, wheels, and get the truck lowered at my expense, and sale the old tires. (3) This one is my opinion, just face the fact that I was taken. Now I don't believe we will take the kids on those trips, do to the fact l spent over $5500 on the new finder, bumper, and wench. We now will have to start saving for a down payment for a small RV.

Shame on me for allowing them to take advantage of my trade in. They low balled me on my trade in and I let them because I was too tired to fight with them. I thought to myself, "Well, this brand new car will be reliable and I won't have to worry about it." The new car I purchased from them has now been in their shop for a week and a half. Part of it isn't even covered under warranty. I'm sick that they made any money off of me. They are rude, unhelpful and they take advantage of people. I will NEVER buy another car there again. EVER. And as soon as my car gets out of their shop, I will never have anything fixed there either.

I went to the dealership to purchase a car. I got this young individual who happened to be new. He was really trying to sell his first car. I told him what make and model I wanted. And for the record, I happened to notice that most of their cars have small dents in them or as it seems. hail damage. And yes, they still try to sell the cars as new. So this young guy is driving and he's telling me he needs to sell a car because for each car he can sell he gets a lot of money for it. The newer, the more he gets. I don't pay attention because I'm excited to get a car anyway. I didn't get one that day because each car that we go get, it seems like the anti lock brake or the oil light or something is on in the cars. Why, I do not know. So I decide to wait. I try again a few months later. I have someone with me. So we go to get a car. I'm sure I'll get it. I wanted a used car and here they come with a brand new 4 cylinder car he likes. I told him no. And he kept trying to push it on me. I finally got ready to leave. I thought it was a joke. Then the manager comes out. He is really nice. So he sends them out and tells them to bring this...new car out he has in the back saving. I tell him I don't want it but he won't take no for an answer. So I'm talked into taking the car he likes. It's not even the make or model I came to get. So I'm made to sign these papers and this car I don't like or want is mine. And yes, it's new with hail damage.
I get home and a week later I get a message on my cell phone saying I needed to come back down because they had done the paperwork wrong and somehow entered my name backwards. I have to take a half day off from work to go down and redo paperwork only to find that when I got there, they want to take the car I purchased and find me another car. WTF? I'm standing there wondering what Is going on. So he explains that something is wrong and they have to redo the whole thing and they want to somehow give me another car. I hand him the keys. Then they ask me to get in and they are driving me around the lot looking for some car they can't seem to find. WTF? No lie, this is the horror story of 2013. They drive me around the lot looking for this luxury sports car with the keys in tow but as we find out, they have already sold the car. PLEASE TAKE NOTE. If you buy a car from Dave Stanley, they have more than two set of keys, please get both sets. They will lie and tell you they only have one. It's a lie. Don't believe it. The keys are in the desk under the computer right at the door. Anyway, I tell them I have to go because I have to really get to work. They try to get me to keep the car they took from me until I return. But I tell them no thanks. I think something is shady at that moment. So anyway, I get off that lot and I head down to the competition where I meet this nice salesman. He had the car I wanted, and after I told him what happened, he told me it was a good thing I got out of there when I did. They were trying to hit me with a switch to resale the car to someone else and put me in a used car with the same bill. That day, I left the lot in a brand new 300.

This dealership has to be the worst in America, I'm no spring chicken, I have purchased many cars in my lifetime, but this dealership is the most cheating, shady, dishonest. I submitted an interest in stock number P20627 on 15jun12- orange Ram 1500, which I'm still not sure really exists - the Internet price was $15, 460 - not a lot of bells and whistles - (I attached a copy of the car and price for proof) - Saul called me back after 2 days, said I need to talk to Rick Gorley(piece of work), this guy is a total mess - inconsistent - easily forgets everything - I think he was stoned - anyway, I asked for 500.00 off - I had a check in my hand ready to buy, he said no, but If I go with their financing, he will give me 250.00 for a total price of $15, 210, I said ok - he told me saul will call me back in 30 min...never heard back, I called and left 3 messages for either Saul or Rick, still no call back, so I wanted to talk to someone else after 4 days of messages, I found out Saul was Fired, I talked to Rick, this guy had no clue we even spoke - thank god I had emails to prove it - didn't help, he said he never agreed to any money off, I'm like - DUDE - are you kidding me, he said he would call me back by the end of the day...Of course he never called, the next day he did call me at 1030 at night, so I called him back the next day and the lady who answered the phone said he was off today and she would call him on his cell, no call back, so I called back, she said - hmmm let me call him again...never a phone call, I called back the next day and talked to Rick and asked why he didn't call me back, he said I was here all day yesterday - total employee incompetence - David Stanley must be so proud of his work force - anyway Rick said he has to talk to his mgr again (whoever the mythical manager is - he would never tell me) - he called me back and said, ohh by the way, we decided to raise the price of the vehicle by $1000.00 - ok - so now you agreed to sell me the vehicle, then you forgot you agreed and now you want to raise the price $1000.00 - Have you lost your friggin mind you bafoon...

On June 13th 2012 we went to David Stanley dodge to look into purchasing a vechical. We got all set up with a sales rep. Got pre approved and picked out a 2006 dodge ram. We signed all the paper work and went to pay our down payment. The guy took our card and ran it came back and told us the card wouldn't go thru. I immediately checked our bank statement 2 find out it had actually gone thru. I showed him the bank statement and he said they can't do anything about it. The following day were were supposed to bring our trade ins and the additional 500$, we went ahead and did all of that. When I walked in the manager recognized me from the night before and said o your the lady that we had already sold your truck. I told him no he was mistaken we were there to drop off our stuff and have the breaks fixed. He never said anything else about the truck being sold. They toon our truck and set us up in a loaner until our breaks were fixed. We get a phone call on June 14th 2012 saying they can't sell us the truck anymore because it was "unsafe" all of the sudden. We went back up to the dealership and they try putting us in something way out of our price range we said no. We would just like our titles which had already been signed over to.them back and our money back. We didn't want anything more to do with them. They were unable to give our money back said will have to wait til next day to get a check issued...for the 500$ not the 1000$ because they still say they never charged my card even tho they have seen bank statement! So now we're still out 500$ and have no vechical. They never apologized or even acted like they cared. Basically they found someone to pay them more money for the truck they had already sold to me... And there is nothing I can do about it besides warn everyone else how Shaddy they are.

I was in the market for a new car and decided to give David Stanley a call. We were approved for a 2011 dodge charger and decided to make the hour drive for the purchase. After negogiating on money down, reading and signing the documents, and making the purchase. We were the proud owners of a 2011 dodge charger. I traded in a 2008 charger and waited for them to replace my rims. Which means that had to take the old rims off my trade in and put them on my new car. They informed my husband that he had to remove the customized radio that we had put in the car himself if he wanted it. All of that was taken care of over a period of 3 hours.
The car that we had purchased was white and was not cleaned before we left the store. After getting the car home and washing it we noticed 14 hail dents that were on the car. After calling and complaining to the Customer Relations Manager, Justin Hammit, we decided to make the drive back to OKC so that they could see it themselves. Upon our arrive Justin presents us with a copy of a hail damage disclosure with my husbands signature. He asks him "Is that not your signature." By this time were explaining to him that there is no way that we would have signed anything and purchased what we thought was a new car with (14) multiple hail damage dents. I then asked him if I could see our file. He said " No you can't see it." I said " I can't see a file that has my husband and I social security number on it." He said "No you can't see it." This lead me to believe some documents had been falsified. Why else would I have not been able to see papers that my husband and I supposedly signed. Of course they agreed to fix the hail damage. However, I am not letting this go. I'm going to contact the BBB and seek legal advice. I have yet to see a copy of the file that we asked for nor do I have a copy of all of our paper work.

WORST CAR DEALERSHIP EVER! These people are such scams, very rude, and SO DISHONEST! I found a car on autotrader that I liked that they had. I live 2.5 hours away and made arrangements with the internet manager Shane Romee to come look at the car and if I like it, I was going to purchase it. Everyday for a week, he called me to make sure I was still coming. So finally, on a Saturday, he calls me to verify I am coming, so I go all the way up there, and once I get there, he tells me the car I wanted was sold yesterday. Then tries to sell me all these other cars. He lied to me! Made me travel all that way FOR NOTHING! DO NOT TRUST THESE PEOPLE!

We were looking for a specific car model with specific features and we already knew what we wanted to pay. (30k) we had been to 4+ dealerships and david stanley dodge was by far the worst car shopping experience we've had.

Our sellsman evaded questions about the price of the jeep we were interested in until we got into his office. He told us 4000 more than the listed price online. Then he evaded questions about a deal they are currently running (06 / 18) in which they will match your hail damage insurance check up to 10, 000 dollars if you put it to a new car. When we said we wanted to pay 1000 less than the online price he acted confused and acted like he didn't know what we were talking about. After explaining to him several times he finally brought in his supervisor.

His supervisor said he was the manager and proceeded to lie to our face repeatedly and stated "if i sell you this car at the online price i am making no profit. I am making out even. " what a load of bull. First off they tried to hike up the price more than the online listing. Then they tried to tell us they couldn't possibly knock off 1000 because then he would be losing money?

This manager had the nerve to demand an apology for being called a liar when we left. If you are trying to lie to me about a price, and then tell me you are making zero profit, i'm sorry but you are a liar.

We went to bob moore which had the same model with all the same features and got it for as cheap as it would have been even with the insurance check special. We ended up paying 25k when david stanley was asking 28k and would not budge at all. Bob moore even offered a better warranty.

After agreeing on the final price I drove 2hrs to David Stanley Dodge. When they brought me the original deal they had added extended warranties into the deal. I finally told them I did not want any of their extras and to just sell me the car for the agreed price. They then brought me loan papers from a credit union. All the numbers were correct. Then they told me they needed to switch me to Chrysler Financial. It was late and they were closing and I had a 2 hour drive ahead of me. They brought in the new set of documents and I signed them and left. I later discovered that the new documents changed the price $2000. Do not do business with these crooks. I feel so stupid for not checking the second set of documents. This is big city car dealers at their worst.

My husband, best friend and her husband all went in on April 11 to look for trucks. My best friend and her husband were lied to and were told they wouldn't even crunch the numbers for them. I had the guy working with us help them out.. they were "approved" then told they couldn't get anything. My husband and I called my mom to get her to co-sign for us. We left with a truck after being there for 6 hours. My mom got a phone call yesterday (the 13th) and was told that she needed to sign papers since she was the owner of the truck. NEVER and i mean NEVER did anyone even tell us that that is the deal we made. We didn't sign anything stating that. They were supposed to meet her to sign the co-signer papers and we were supposed to sign the other papers and have them pick up our car for a trade in. They have worked it out that the initial deal that was agreed to would happen. I am still not happy and don't think it is enough. I want them to come pick up the truck and just forget the whole ordeal. We live 2 hours away and are tired of the headache... They still want to sell us the truck and its not going to happen and I will never use this dealership again nor will I recommend anyone to go there.