Delta Air Lines
Reviews and Complaints

Booked a trip with Delta on 8/22/24 for a trip from DLH to KOA, 7/07/25. Booked and paid for seats in the Delta Comfort section, which started on aisle 21. Selected seats 22A & 22B. Just checked, and discovered that we've been moved to aisle 32, because Delta created another category. Communicated our displeasure with Delta on the change, and requested to be back in aisle 22, on seats 22A & 22B. They replied that if we wanted seats 22A & 22B, we will now have to pay an additional $400+.

As an expert in the category of the reviewed business, I've observed a range of customer experiences with Delta Air Lines. While some customers have praised the airline for its helpful staff and good prices, others have expressed frustration with issues like flight delays, poor customer service, and uncomfortable seating arrangements. It seems that Delta Air Lines has room for improvement in ensuring consistent service quality across all aspects of the customer journey.

I sat in the airport for 2-3 days because you kept canceling my flight. No compensation at all. no food or water. we could not leave in case a flight became available and could not even try to go to sleep. I will never fly Delta airlines ever again. The worst flight I ever had. Its a shame you did not care about your customers. Next time I fly it will be with another airlines

Lots of regrets

Marlene Bargiel

I was assured that my cute little fur baby would be allowed on a flight I had booked for my daughter and granddaughter because of a crisis situation. When they got to the airport in Albany, New York this lame service did not see my cute little precious dog stand up in the carrier, so she forbade her to fly. This added to my distress and my dog had to be left behind. I have traveled with Delta for 40 years and back then customer service was great. I don't know who took over, but it is clear they do not care about a single human only about the money. I get it, it's all about the money and not the people.

My cpap was packed in my check bag in its padded case and was broken by Delta. They found a way to blame me for it and won't take responsibility for their poor handling of the bag. Insurance will require a new sleep study and then I can get a new machine which will cost me a lot in addition to the adverse health effects from essentially not having any sleep until I jump through all the hoops. Never trust them with your bags.

11/7/2023 LAX to Orlando, Fl flight DL718 Boarding 3:45 pm (ticket [protected]), My wife had this return flight home upon checking in, the flight was changed to a different terminal. Which was no problem, the issue was change to an international flight departure terminal area. She had no idea of time and distance to get to the correct terminal. I suggest adding time of walking to the destination, my wife walked roughly 4,000 steps which is about 1.9 miles!

Delta overcharged my Citi credit card $2366.06 for a flight route change. I have tried resolving the issue with Delta for over a year, and nobody can explain their mistake. I contacted Citi Bank and disputed the charge but they do nothing. Citi wants to be paid for a charge that I did not authorize and I can't contact anyone at Delta to reverse the charge.

-my flight out of tel aviv was canceled which is understandable and i am not upset about that- i have been unable to reach Delta to manage my booking- get things taken care of. i am very frustrated with your lack of customer setting support- i have been on the "help" chat for over an hour and a half- i had to retell my story 4 times- only to be abandoned again by your agent- the 800 "customer service " number says you are not taking calls- please call me asap- i just needed a small thing now im beyond upset and disappointed - we have to do better. please call me

On yesterday at 12:09 p.m., I boarded a flight in Jackson, Ms. My final destination was D.C. with a layover in Atlanta. I packed two purses in my checked luggage and paid a fee of $130.00 because the luggage was overweight.

This morning when I unpacked my luggage, my two purses were not in the luggage where I packed them. One was a Louis Vuitton cross body purse. The other was a beige St. Laurent handbag.

I'm offended that a Delta employee would rummage through my luggage and take anything out.

I need help trying to get compensation for a cancelled Delta flight.

I am from England and booked return flights to Nashville via Atlanta from Manchester.

This was all booked through Virgin Atlantic.

We were given Virgin Confirmation and Virgin Ticket numbers.

The flights from Atlanta to Nashville and back were with Delta

The flight back from Nashville to Atlanta was cancelled. This meant we missed our flight from Atlanta to Manchester.

So, we had to get another flight the next day.

Regarding compensation for the cancelled flight

Virgin say it is Delta's responsibility.

The Delta claim form will only accept a 13 digit number starting with 006

How do we make this work? Our Virgin e-tickets were

[protected] John Nicholls

[protected] Beverley Nicholls

Booking Ref: CKBRFE

Delta cancelled flight DL2282 (VS5000)

9th September 2023

BNA 14:52 Direct Delta. Operated by Delta. ATL 16:59

Thank you for any assistance you can give.

John Nicholls

On monday, september 11, 2023 flight number dl 2394 was canceled and rescheduled for 09/12/23, with flight number dl 2560. We would like to be reimbursed for 1 night in the hotel $398.95, rental car $100.57, and evening meal for $277.75 for the two of us. We were unable to get reimbursement online from delta so we called delta and were told to use this method.

Richard joseph brouillet, jr. And pamela ann brouillet

32 patriot lane shrewsbury ma 01s545

Home phone: [protected]