CB Parcel Delivery Services DHL Express I want this money 112.581 retuned to me

DHL Express review: I want this money 112.581 retuned to me

Truevine of Perth Wa, AU

Sep 05, 2023 10:05 am EDT

Verified customer

Featured review

I sent a pair of shoes, 2 pairs of trousers 2 shirt and some multivitamins to Nigeria from Australia. DHL sent message that I have to pay 112.581 Naira as customs duty. I told them that this money is too much and I requested to speak to the managing director in the name of by name

Muyiwa Adeseyoju but they refused that I can not speak to him. They customer service representative ignored me on the phone and later hung up. I called again and again same thing was happening. They kept frustrating me. I requested Nigerian customs services account to pay they money since they said custom impose the duty fee but they refused that I must pay it into DHL account. I requested to speak to a member of Nigerian custom but they said I can not speak to them and that I can only speak to DHL. I requested they return the items to me back to Australia but they refused that they can only return it only when I pay the duty fee. At this time it has been 7days since they withheld the shipment. I have no other choice than to pay this money today and still waiting for them to deliver the item. DHL Nigeria is highly corrupt. I guess no one is checking the activities of the workers presenting themselves as custom declarant or custom manager. These guys are highly corrupt and I believe they will share this money among themselves. This is a criminal act. I will advise everyone all over the world not to use DHL for any shipment to Nigeria. Their lagos staff are highly corrupt. They refuse to let me speak to MD because they know they are doing the wrong thing. Please stay clear of this service. Use other courier service to ship your goods to Nigeria. I am going to write a compressive google review about DHL Nigeria. I am going to use social media platforms to deliver my message to people about DHL lagos Nigeria. I am also glad someone else has made complain similar to mine here

0 comments

Add a comment

DHL Express - delivery 41

Resolved

DHL Express - customs charge scam 16

Resolved

DHL Express - a blouse which has been stuck in customs fr more than a month... 4

Resolved

DHL Express - staff mistakes, system related failures & bad customer service 28

DHL Express - dhl germany two times could not deliver the same parcel to australia 8

DHL Express - untimely delivery

DHL Express - dishonest, hopeless losers 1

Resolved

DHL Express - Delivery

DHL Express - parcel not recieved

Resolved

DHL Express - bad service 2

Resolved

View all DHL Express reviews and complaints

DHL Express Contacts

DHL Express phone numbers

131 406
131 406

Click up if you have successfully reached DHL Express by calling 131 406 phone number 1 1 users reported that they have successfully reached DHL Express by calling 131 406 phone number Click down if you have unsuccessfully reached DHL Express by calling 131 406 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling 131 406 phone number

100%
Confidence score

Australia

95380
95380

Click up if you have successfully reached DHL Express by calling 95380 phone number 0 0 users reported that they have successfully reached DHL Express by calling 95380 phone number Click down if you have unsuccessfully reached DHL Express by calling 95380 phone number 1 1 users reported that they have UNsuccessfully reached DHL Express by calling 95380 phone number

China

1800 111 345
1800 111 345

Click up if you have successfully reached DHL Express by calling 1800 111 345 phone number 5 5 users reported that they have successfully reached DHL Express by calling 1800 111 345 phone number Click down if you have unsuccessfully reached DHL Express by calling 1800 111 345 phone number 2 2 users reported that they have UNsuccessfully reached DHL Express by calling 1800 111 345 phone number

43%
Confidence score

India

120 392 580
120 392 580

Click up if you have successfully reached DHL Express by calling 120 392 580 phone number 0 0 users reported that they have successfully reached DHL Express by calling 120 392 580 phone number Click down if you have unsuccessfully reached DHL Express by calling 120 392 580 phone number 1 1 users reported that they have UNsuccessfully reached DHL Express by calling 120 392 580 phone number

Japan

+49 180 634 5300
+49 180 634 5300

Click up if you have successfully reached DHL Express by calling +49 180 634 5300 phone number 1 1 users reported that they have successfully reached DHL Express by calling +49 180 634 5300 phone number Click down if you have unsuccessfully reached DHL Express by calling +49 180 634 5300 phone number 4 4 users reported that they have UNsuccessfully reached DHL Express by calling +49 180 634 5300 phone number

Germany

+1 (855) 345-7447
+1 (855) 345-7447

Click up if you have successfully reached DHL Express by calling +1 (855) 345-7447 phone number 0 0 users reported that they have successfully reached DHL Express by calling +1 (855) 345-7447 phone number Click down if you have unsuccessfully reached DHL Express by calling +1 (855) 345-7447 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +1 (855) 345-7447 phone number

Canada

+44 844 248 0844
+44 844 248 0844

Click up if you have successfully reached DHL Express by calling +44 844 248 0844 phone number 3 3 users reported that they have successfully reached DHL Express by calling +44 844 248 0844 phone number Click down if you have unsuccessfully reached DHL Express by calling +44 844 248 0844 phone number 4 4 users reported that they have UNsuccessfully reached DHL Express by calling +44 844 248 0844 phone number

United Kingdom

+64 99 762 976
+64 99 762 976

Click up if you have successfully reached DHL Express by calling +64 99 762 976 phone number 0 0 users reported that they have successfully reached DHL Express by calling +64 99 762 976 phone number Click down if you have unsuccessfully reached DHL Express by calling +64 99 762 976 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +64 99 762 976 phone number

New Zealand

+43 73 237 367 400
+43 73 237 367 400

Click up if you have successfully reached DHL Express by calling +43 73 237 367 400 phone number 0 0 users reported that they have successfully reached DHL Express by calling +43 73 237 367 400 phone number Click down if you have unsuccessfully reached DHL Express by calling +43 73 237 367 400 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +43 73 237 367 400 phone number

Austria

+45 70 345 345
+45 70 345 345

Click up if you have successfully reached DHL Express by calling +45 70 345 345 phone number 0 0 users reported that they have successfully reached DHL Express by calling +45 70 345 345 phone number Click down if you have unsuccessfully reached DHL Express by calling +45 70 345 345 phone number 1 1 users reported that they have UNsuccessfully reached DHL Express by calling +45 70 345 345 phone number

Denmark

+358 30 45 346
+358 30 45 346

Click up if you have successfully reached DHL Express by calling +358 30 45 346 phone number 0 0 users reported that they have successfully reached DHL Express by calling +358 30 45 346 phone number Click down if you have unsuccessfully reached DHL Express by calling +358 30 45 346 phone number 2 2 users reported that they have UNsuccessfully reached DHL Express by calling +358 30 45 346 phone number

Finland

+33 825 100 080
+33 825 100 080

Click up if you have successfully reached DHL Express by calling +33 825 100 080 phone number 3 3 users reported that they have successfully reached DHL Express by calling +33 825 100 080 phone number Click down if you have unsuccessfully reached DHL Express by calling +33 825 100 080 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +33 825 100 080 phone number

100%
Confidence score

France

+353 18 700 790
+353 18 700 790

Click up if you have successfully reached DHL Express by calling +353 18 700 790 phone number 0 0 users reported that they have successfully reached DHL Express by calling +353 18 700 790 phone number Click down if you have unsuccessfully reached DHL Express by calling +353 18 700 790 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +353 18 700 790 phone number

Ireland

+31 880 552 000
+31 880 552 000

Click up if you have successfully reached DHL Express by calling +31 880 552 000 phone number 0 0 users reported that they have successfully reached DHL Express by calling +31 880 552 000 phone number Click down if you have unsuccessfully reached DHL Express by calling +31 880 552 000 phone number 1 1 users reported that they have UNsuccessfully reached DHL Express by calling +31 880 552 000 phone number

Netherlands

+47 81 001 345
+47 81 001 345

Click up if you have successfully reached DHL Express by calling +47 81 001 345 phone number 0 0 users reported that they have successfully reached DHL Express by calling +47 81 001 345 phone number Click down if you have unsuccessfully reached DHL Express by calling +47 81 001 345 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +47 81 001 345 phone number

Norway

+48 426 345 100
+48 426 345 100

Click up if you have successfully reached DHL Express by calling +48 426 345 100 phone number 0 0 users reported that they have successfully reached DHL Express by calling +48 426 345 100 phone number Click down if you have unsuccessfully reached DHL Express by calling +48 426 345 100 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +48 426 345 100 phone number

Poland

+351 707 505 606
+351 707 505 606

Click up if you have successfully reached DHL Express by calling +351 707 505 606 phone number 1 1 users reported that they have successfully reached DHL Express by calling +351 707 505 606 phone number Click down if you have unsuccessfully reached DHL Express by calling +351 707 505 606 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +351 707 505 606 phone number

100%
Confidence score

Portugal

+7 495 956 1000
+7 495 956 1000

Click up if you have successfully reached DHL Express by calling +7 495 956 1000 phone number 0 0 users reported that they have successfully reached DHL Express by calling +7 495 956 1000 phone number Click down if you have unsuccessfully reached DHL Express by calling +7 495 956 1000 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +7 495 956 1000 phone number

Russia

+34 902 122 424
+34 902 122 424

Click up if you have successfully reached DHL Express by calling +34 902 122 424 phone number 1 1 users reported that they have successfully reached DHL Express by calling +34 902 122 424 phone number Click down if you have unsuccessfully reached DHL Express by calling +34 902 122 424 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +34 902 122 424 phone number

100%
Confidence score

Spain

+46 771 400 345
+46 771 400 345

Click up if you have successfully reached DHL Express by calling +46 771 400 345 phone number 0 0 users reported that they have successfully reached DHL Express by calling +46 771 400 345 phone number Click down if you have unsuccessfully reached DHL Express by calling +46 771 400 345 phone number 2 2 users reported that they have UNsuccessfully reached DHL Express by calling +46 771 400 345 phone number

Sweden

+41 848 711 711
+41 848 711 711

Click up if you have successfully reached DHL Express by calling +41 848 711 711 phone number 1 1 users reported that they have successfully reached DHL Express by calling +41 848 711 711 phone number Click down if you have unsuccessfully reached DHL Express by calling +41 848 711 711 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +41 848 711 711 phone number

100%
Confidence score

Switzerland

+90 44 40 040
+90 44 40 040

Click up if you have successfully reached DHL Express by calling +90 44 40 040 phone number 0 0 users reported that they have successfully reached DHL Express by calling +90 44 40 040 phone number Click down if you have unsuccessfully reached DHL Express by calling +90 44 40 040 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +90 44 40 040 phone number

Turkey

+852 24 003 388
+852 24 003 388

Click up if you have successfully reached DHL Express by calling +852 24 003 388 phone number 0 0 users reported that they have successfully reached DHL Express by calling +852 24 003 388 phone number Click down if you have unsuccessfully reached DHL Express by calling +852 24 003 388 phone number 1 1 users reported that they have UNsuccessfully reached DHL Express by calling +852 24 003 388 phone number

Hong Kong

+60 379 642 800
+60 379 642 800

Click up if you have successfully reached DHL Express by calling +60 379 642 800 phone number 1 1 users reported that they have successfully reached DHL Express by calling +60 379 642 800 phone number Click down if you have unsuccessfully reached DHL Express by calling +60 379 642 800 phone number 4 4 users reported that they have UNsuccessfully reached DHL Express by calling +60 379 642 800 phone number

Malaysia

+63 28 117 000
+63 28 117 000

Click up if you have successfully reached DHL Express by calling +63 28 117 000 phone number 0 0 users reported that they have successfully reached DHL Express by calling +63 28 117 000 phone number Click down if you have unsuccessfully reached DHL Express by calling +63 28 117 000 phone number 1 1 users reported that they have UNsuccessfully reached DHL Express by calling +63 28 117 000 phone number

Philippines

+966 138 827 777
+966 138 827 777

Click up if you have successfully reached DHL Express by calling +966 138 827 777 phone number 3 3 users reported that they have successfully reached DHL Express by calling +966 138 827 777 phone number Click down if you have unsuccessfully reached DHL Express by calling +966 138 827 777 phone number 3 3 users reported that they have UNsuccessfully reached DHL Express by calling +966 138 827 777 phone number

Saudi Arabia

+65 62 858 888
+65 62 858 888

Click up if you have successfully reached DHL Express by calling +65 62 858 888 phone number 0 0 users reported that they have successfully reached DHL Express by calling +65 62 858 888 phone number Click down if you have unsuccessfully reached DHL Express by calling +65 62 858 888 phone number 1 1 users reported that they have UNsuccessfully reached DHL Express by calling +65 62 858 888 phone number

Singapore

+27 119 213 600
+27 119 213 600

Click up if you have successfully reached DHL Express by calling +27 119 213 600 phone number 1 1 users reported that they have successfully reached DHL Express by calling +27 119 213 600 phone number Click down if you have unsuccessfully reached DHL Express by calling +27 119 213 600 phone number 7 7 users reported that they have UNsuccessfully reached DHL Express by calling +27 119 213 600 phone number

South Africa

+82 215 880 001
+82 215 880 001

Click up if you have successfully reached DHL Express by calling +82 215 880 001 phone number 0 0 users reported that they have successfully reached DHL Express by calling +82 215 880 001 phone number Click down if you have unsuccessfully reached DHL Express by calling +82 215 880 001 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +82 215 880 001 phone number

South Korea

+66 23 455 000
+66 23 455 000

Click up if you have successfully reached DHL Express by calling +66 23 455 000 phone number 1 1 users reported that they have successfully reached DHL Express by calling +66 23 455 000 phone number Click down if you have unsuccessfully reached DHL Express by calling +66 23 455 000 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +66 23 455 000 phone number

100%
Confidence score

Thailand

+971 600 567 567
+971 600 567 567

Click up if you have successfully reached DHL Express by calling +971 600 567 567 phone number 0 0 users reported that they have successfully reached DHL Express by calling +971 600 567 567 phone number Click down if you have unsuccessfully reached DHL Express by calling +971 600 567 567 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +971 600 567 567 phone number

UAE

+54 810 122 3345
+54 810 122 3345

Click up if you have successfully reached DHL Express by calling +54 810 122 3345 phone number 0 0 users reported that they have successfully reached DHL Express by calling +54 810 122 3345 phone number Click down if you have unsuccessfully reached DHL Express by calling +54 810 122 3345 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +54 810 122 3345 phone number

Argentina

+55 113 618 3333
+55 113 618 3333

Click up if you have successfully reached DHL Express by calling +55 113 618 3333 phone number 0 0 users reported that they have successfully reached DHL Express by calling +55 113 618 3333 phone number Click down if you have unsuccessfully reached DHL Express by calling +55 113 618 3333 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +55 113 618 3333 phone number

Brazil

+52 555 345 7000
+52 555 345 7000

Click up if you have successfully reached DHL Express by calling +52 555 345 7000 phone number 0 0 users reported that they have successfully reached DHL Express by calling +52 555 345 7000 phone number Click down if you have unsuccessfully reached DHL Express by calling +52 555 345 7000 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +52 555 345 7000 phone number

Mexico

+49 180 0 2255345
+49 180 0 2255345

Click up if you have successfully reached DHL Express by calling +49 180 0 2255345 phone number 0 0 users reported that they have successfully reached DHL Express by calling +49 180 0 2255345 phone number Click down if you have unsuccessfully reached DHL Express by calling +49 180 0 2255345 phone number 0 0 users reported that they have UNsuccessfully reached DHL Express by calling +49 180 0 2255345 phone number

More phone numbers

DHL Express emails

customeraccounting.help@dhl.com

100%
Confidence score: 100%

Support

DHL Express address

Heinrich-Brüning-Straße 5, Bonn, 53113, Germany

DHL Express social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 17, 2024
View all DHL Express contacts