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CB Parcel Delivery Services DHL Express Threats over $50 bill
DHL Express

DHL Express review: Threats over $50 bill

H
Author of the review
12:18 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I was on 2.5 weeks leave when DHL sent the invoice. After I returned, I took a couple of days to clear my inbox and finally got to the DHL billing email, I submitted for processing. Then I received another email from DHL SECURE CREDIT CARD TEAM, saying that our account is under suspension. I replied to this email apologizing for the delay and explained that I just returned from my leave and had submitted the invoice and that the payment would be processed on Friday. Our payment run is on every Friday. To that, this DHL SECURE CREDIT CARD TEAM replied -

"As a one-time exception, we will extend the deadline until Friday, 21st February 2025.

If payment is not received by then, we will place the account on credit stop."

Does this employee think he/she is a big shot? Fancy threatening us with these statements over a bill of $54? Putting our account on suspension and on credit stop? Does DHL think that they are the only international shipping company in Singapore? We are not owing them millions for months, for goodness sake.

I am not impressed with DHL's attitude on this.

Recommendation: There are other international shipping companies in Singapore.

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  1. DHL Express Contacts

  2. DHL Express phone numbers
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    More phone numbers
  3. DHL Express emails
  4. DHL Express address
    Heinrich-Brüning-Straße 5, Bonn, 53113, Germany
  5. DHL Express social media
  6. Nick
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    Mar 05, 2025
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DHL Express Category
DHL Express is ranked 2 among 104 companies in the Parcel Delivery Services category
#01 UPS UPS #02 DHL Express DHL Express #03 India Post / Department Of Posts India Post / Department Of Posts #04 17TRACK 17TRACK #05 TNT Holdings TNT Holdings

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