Menu
For Business Write a review File a complaint
Digital River

Digital River review: Digital River Ireland

K
Author of the review
6:00 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just spoke with a representative (I think) from Digital River Ireland, because I need to know why my account was charged $99.99 USD without my authorization. she wans to give me a number from AVAST, but I no longer have a subscription with them because their customer service is trash, neither do they have a valid phone that function! why she wants to give me a number when my bank notify me that Digital River took my money (not Avast) why would I need to speak to Avast? I cancelled my subscription before it expired and remove all their apps from my PC because they charged my card twice and when I try to get back my money they keep giving me the run around and when I tried calling g them the phone was invalid, so I immediately opt out remove their software's and get a new antivirus, they keep sending me emails that my subscription needs to be renewed but I ignored them until I finally blocked their email address, now this morning I woke up with a notification that Digital River Ireland charged my card. I am kindly asking Digital River Ireland to refund my $99.99 USD back to my account, because I did not authorized this transaction.

Claimed loss: $99.99 USD Dollars

Desired outcome: I just need my money back because this is illegal and criminal!

Confidential Information Hidden: This section contains confidential information visible to verified Digital River representatives only. If you are affiliated with Digital River, please claim your business to access these details.

0 comments
Add a comment

More Digital River reviews & complaints

Digital River - unauthorized charges 50
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Digital River - unauthorized use of credit card 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Digital River - scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Digital River - been charged for dri*smith micro I didn't buy! 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Digital River Contacts

  2. Digital River phone numbers
    +1 (800) 598-7450
    +1 (800) 598-7450
    Click up if you have successfully reached Digital River by calling +1 (800) 598-7450 phone number 0 0 users reported that they have successfully reached Digital River by calling +1 (800) 598-7450 phone number Click down if you have unsuccessfully reached Digital River by calling +1 (800) 598-7450 phone number 9 9 users reported that they have UNsuccessfully reached Digital River by calling +1 (800) 598-7450 phone number
    Customer Service
    +1 (952) 253-1234
    +1 (952) 253-1234
    Click up if you have successfully reached Digital River by calling +1 (952) 253-1234 phone number 8 8 users reported that they have successfully reached Digital River by calling +1 (952) 253-1234 phone number Click down if you have unsuccessfully reached Digital River by calling +1 (952) 253-1234 phone number 12 12 users reported that they have UNsuccessfully reached Digital River by calling +1 (952) 253-1234 phone number
  3. Digital River emails
  4. Digital River address
    10380 Bren Road West, Minnetonka, Minnesota, 55343, United States
  5. Digital River social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Digital River Category
Digital River is ranked 2 among 18 companies in the E-Commerce Services category

Most discussed Digital River complaints

AVG tune-up
2
(opinions to this review)