Dillard's review: Very poor customer service by store manager

On September 6, 2023 at 7:15 I was looking for a pink colored shirt like the camel one I purchased the day before, Ralph Lauren point collar long roll-tab sleeve button down linen shirt SKU 8456202 in the 65% off rack. I called over sales associate for that area. I told her I had purchased that shirt the day before and I believed I was charged in correctly. She said ok let me check as she was checking and went to get the other shirts off the rack she stopped the manager and told her the shirts or on the 65% off rack but when she scanned them they only came out at 40% off. The manager checked and then told me that the shirts were marked correctly at 40% and that people put shirts in the wrong places. I said I could understand it if it was only one shirt but there was several shirts including a white one, a green, one, a pink one and other identical shirts like the camo color, I was trying to purchase. She looked at me and the sales associate that said they on the 65% rack said they’re only 40% off. Very upset and returned two dresses and three pants that I purchased for $419.80. She stated they could’ve been miss placed in the wrong location, I told her I did not see any 40% racks in any of the area that I was looking. Location Park Place Mall Tucson Arizona, manager did not have a name tag on, and the sales associate’s name was conscience or constant. If you would like to contact me my email address is [protected]@gmail.com. Manager wore glasses and had shoulder length black hair.