DirecTV
Reviews and Complaints

I was a customer last year of AT&T, I was using it for watching baseball. I paid $91.00 a month. It worked for baseball and that was the extent of it. I was considering subscribing again this year and now I've had a change of heart since your company has decided to use your power to silence conservative news. AT&T is a powerful company, and it shouldn't be using its powers to take American FREEDOMS away. We live in a country unlike no other. Now we are almost to the point of no return. If we become a country where tyranny is commonplace, your company will also suffer.
AND the 5 G is also a HUGH mistake. We're aware of it being classified as a weapon and it will bring America to its knees. CEOs of the airlines are trying to stop this as it's been said that 5G will cripple the airline industry and bring it to a screeching, halt. AT&D if you continue your tyranny, I pray your company is rocked to its core with Hugh, financial setbacks. I will forgo watching baseball this year as I will NEVER give you or any of your subsidiaries, another RED CENT.

We are long time customers of Direct TV and are not at all pleased that you have seen fit to take away OAN just because it is a conservative news outlet. Seriously? I call that censorship in my book.
I am sure you have had a number of phone calls, letters, emails and cancellations because of your decision.
It might behoove you to change as there are lots of conservatives who will take their business elsewhere and your bottom line alone with your stockholders might take a really big hit in revenue. Just sayin'.

Cancel One America News and I will cancel you. I have been a customer for 20 years and now it is time to say Good BYE!

It has been real!

Jack

Since signing up for this sub par programming I have had to constantly restart the system, put up with inane music during commercial breaks (evidently only when the advertiser hasn't crossed their palms with silver) consistently watched wheels spin with the message "Your video is still loading" when I'm watching network TV and had the program terminate if I don't get to the message "Are you still watching" in time to answer! I'm used to AT&T putting out garbage, but this takes the cake and I'm tied to a contract I can't break without hundreds of dollars in penalties for a service I AM NOT GETTING!

Your Righteous liberal zealotry is so well appreciated, so the audience doesn't need to bother and choose for themselves which programs to see !

Are you afraid the audience may see something they shouldn't? Clearly Directv is too educated, talented, and elite to allow programs that may "confuse" the great unwashed people.

I'm a 20+ year subscriber, but it will end soon once OAN is gone. Hello Dish !

If AT&T cancels OAN contract in April my subscription of 20 plus years to Direct TV will be cancelled too.

I have heard you are taking a cowards way of dealing with OAN being dropped from your programming! This is a communist act. A violation of our Constitution, the First Amendment! I am a veteran and I will not bow to this! If you do follow through with your plans you can count me and every family member, friends and neighbors will agree with me! Stay AMERICAN 🇺🇸

Hello.
I am very disturbed, disheartened, and DISGUSTED by the news that you plan to cancel OAN Network! OAN is about the only
network left that speaks the complete truth. They keep
it Real. Hiding the truth, and realities, from the American people,
is no way to operate.
OANN is the number ONE reason why
I have kept my service with Directv / AT&T so long.
If you go through with this decision. Plan to lose a few million
customers. Including me!
I am asking you one last time. Please Do NOT Cancel OAN!
-JL

I just found out DTV will cancel their contract with One American News effective April 1, 2022.

I do not believe in censorship of any news channel. Your decision to remove OAN leaves me with no choice but to cancel my contract with Direct TV.

I have been a DTV customer for 20 years and is now time to switch Cloud streaming service . I can steam OAN for $2.00 per month and access 60 new channels.

It has been real.

Jack
Las Vegas Nevada

I have just learned that DIRECTV has folded to the pressure of the liberal left by cowtering to their demands that OAN be removed from your listings.. I am passing along this information to everyone I know that currently has, or is considering getting directv, that they either cancel their service, or do not consider them any longer for service. This is inexcusable. I feel sorry for your company.

I havebeen with Direct tv since it was Antenna vision/ YEARS. I will cancel because of this Cancel Culture type of move against OANN! Y'all are showing to be a part of the culture that is going totally against the CONSTITUTION of these UNITED STATES of AMERICA ! I will not be a part of it! I PLEDGE ALLEGIANCE TO THE UNITED STATES OF AMERICA ! Doulas Fostet

I like OAN and enjoy watching a news channel that has less of a left or right lean than most other new channels. If I am unable to see it on Dtv then I will have no choice but to end my 25+yrs as a customer of AT&T and Direct TV. There are thankfully plenty of other ways to watch what I want and I will no longer need to spend my money on a company that cowards to the small percentage of crazies who take away others' ability to watch what they want.

On August 25 2021 our son passed away and my wife was on the billing of the Direct TV and she canceled it on September 2 2021. We had canceled his credit card and still had his checking until January 2022. His account number was [protected] and she asked if we needed to return anything back and they said no. Then we changed all bill going to his address to come to our address so we could settle all bill. And we received an invoice saying we had a credit of $37.79 in which we never received. Then in December we started getting call from the collection agent saying we owed $63.18 for the billing for September
billing that she had canceled on September 2 2021. Then my wife got a call from collection in December also. We decided to call to find out what was going on and they said we owed $108.78 that we never received an invoice on and they said it was for the Direct Tv equipment and went we called they said we didn't have to return anything back on September 2 2021. I don't appreciate being turn to collection when we never received an invoice for the equipment they said we didn't have to return. We have been a customer of ATT for many years and have not seen such sloppy business practices in my life. Is this how you treat all your long time customer? I hope this problem is taken care of so another customer don't have to go through. We have already sent a check for the payment of $108.79 to take care of the equipment. You need to get your personal to correct information so that they are all on the same page. You need to fix the problem with your personal in taking so long on the phone to figure out how to fix the problem. Thank You

They intend on not renewing One America News Network. Which is my news source for years.

Never have I subscribed to Directv. I had AT&T TV & Internet service. My TV service was switched over to Directv (I know about the email that was sent to me, I deleted it. Now that I have canceled my AT&T Internet they transferred me over to a Directv rep who said I owed a cancellation fee of 225.00 RIDICOULOUS THIS IS PREPOSTOUROUS. This is totally price gouging and unAmerican. Do not charge this fee.

Robert Smith
5915 Piedmont Glen
San Antonio, Texas 78249
[protected]
[protected]@gmail.com

We contracted with Direct TV for service and were given a quote of $95 per month for the service we needed. They sent out an installer who disconnected our prior service and our internet and then simply left the premises, leaving us without either TV or internet for days. The company was advised immediately and sent out another installer a couple of days later who did install the TV service but refused to touch the internet that had been disconnected by the first installer. We again advised the company and filed a "damage claim". We were charged $125 by the internet provider to fix the issue. We have yet to have this claim resolved.

We were promised a $150 gift card for switching to this service and although they admit they received our "claim" for the card, they refuse to comply. I have resubmitted.

We were given a quote of $95 for monthly service and our bill for the first month was $95. The second month's bill was $112. They explain this by stating we are now being charged an $8 per month protection plan and the $5 promotion for autopay expired. This was not explained to us at the time we contracted for services and they refuse to charge as we agreed.

We could drop the protection plan but we already have a receiver (only 2 months into service) that has gone out and they are having to send out a technician to replace. We currently have no service on our 2nd TV.

We were promised a few months of free premium channels but had to call again to have them as promised. They were not installed on the TVs at the time of installation.

I have spent hours and hours on the phone with this company. Switching to this service was a horrible mistake.

I have been trying to get my bill reduced, and the rude customer service representatives refuse to help. It is over $ 300 & after trying to explain to them that paying all @ once was impossible. They then told me there was nothing they can do & would not even try to help. I was also charged $ 199 for the $ 99 movers special that I want returned immediately. Also, if the remaining balance is not adjustment immediately, I will be forced to go w/ another company.

Channels on Directv Entertainment package I've had for over two years now needs a upgrade to the Choice Package because the owner need more money in his pocket . Hell I'm paying alot of money for channels I don't even want or watch. Directv has a total of 1073 channels.
The channels I get is 811 channels I only watch 41 channels. So why am I paying for all those channels I don't want or watch. Because the Big Companies Like directv and comcast can make tons of money. Some Company should come out with a system pay for want you want
not the stuff you don't

I have Direct TV Streaming. Watching on demand is buffering all the time. Some times buffering is so bad, I cannot watch on demand. I have tried to contact customer service. Direct TV help assumes that one has the direct TV Streaming equipment and remote. I have a smart TV and app. ERGO direct TV streaming help is utterly useless. Direct TV Streaming advertises 24/7 help yet that is a out right lie. One gets a miserable BOT to interact with. The BOT assumes that one has the direct TV equipment. I DONT!. I just purchased a 1GB NEW modem, The best router Net gear sells. NO HELP. Buffering. I demand someone from direct tv (a Goddam human being) contact me at once [protected]. If my issue is not resolved, I will cancel just like I canceled my satellite service as direct REFUSED to fix my broken satellite dish. Big mistake going with Direct TV again. YOU SUCK

I received an email from Direct TV that a Direct TV Appreciation Pack had been added to my account for 12 months at no charge. No catch and no cost. Offer 10 additional entertainment channel usually available in some of there higher level packages. I was not interested in any of the channels offered. After about a month I called Direct TV to cancel my free package. After 35 minutes on the phone with 3 different supervisors I was told they could not cancel the Appreciation pack. I have no interest in watching of of the offered channels.

Any suggestions on how to get this removed?