Menu
For Business Write a review File a complaint
Domino's Pizza Customer Service Phone, Email, Contacts

Domino's Pizza
Reviews and Complaints

www.dominos.com

Learn how the rating is calculated

1.4 13 Reviews 1468 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Domino's Pizza Complaints 1468

ComplaintsBoard
E
12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza domino's delivery driver

As I was on my way to lunch on 9-1-17 I was about to cross Camaron Street with the right of way when one of your delivery drivers came flying around th corner at a high rate of speed . I literally had to jump back onto the curb to avoid getting hit. I did stop by the store on my way back from lunch to report the incident but didn't feel like anything would be done. The driver was driving a four door dark colored charger.

Read full review of Domino's Pizza and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lori Rayhill
US
Sep 01, 2017 9:27 pm EDT

Visited my local Domino's tonight and ordered parmesan garlic bites. They were burnt, not just a little brown but actually black and smelled burnt.

ComplaintsBoard
N
8:18 pm EDT

Domino's Pizza inappropriate behavior at work

I placed an order online. So my boyfriend and I arrive to pick up our order at the Dominos in Beach Park IL. When we arrive we park if front of the dominos store and when we look inside we see an employee (a male) smacking and grabbing another employees ( a female) butt then they begin to kiss in the mouth. That is so unprofessional and disgusting to see as I'm walking up to the place that is preparing MY food! Nobody wants to see this from a restaurant that they are ordering food from.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
M
8:46 pm EDT

Domino's Pizza service horrible

Ok, so at 8:00 I place an online order for my wife, son and i. By 8:28 the order was checked for completion perfection meaning about to be out for delivery by an employee named jerry. At 9:20 the order still has yet to arrive. This is not the first or the second time this has happened to us. But is the first i'm complaining about this [censor]. It's absolutely ridiculous, this is the slowest most unprofessional domino's I have ever dealt with. I call the store to find out what's going on and the guy has no idea what he's talking about telling me I put a time frame on my order and I most certainly did not. I got pissed because he was so rude after going back and forth with this a hole he hangs up on me and I tried calling back got put on hold for 15 minutes hung up called back several times and no answer and no pizza. This store does not live up to the expectations of the fancy commercials about being there for families! If I don't hear of anything about this situation i'll make sure others do.

Read full review of Domino's Pizza
View 0 more photos
Hide full review
ComplaintsBoard
S
7:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza online ordering

I went for the first time to order a pizza on line to pick up after work. The on line ordering process seemed easy enough. Asked me if I wanted different sauce so I picked a white sauce and extra chicken. no problem. Never did the process say they would charge me over $3 extra to change the sauce and add extra chicken. I would not have minded except it did not say that.
Order #183128.
The choices should have a disclaimer that there is an extra charge!
I would not even complain because I actually called before placing the order an the person answering the phone said he would make sure I only paid the price of the coupon, $7.99. However when I got there it was a different story. I would have left except I had guest coming over for pizza!

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
R
10:34 pm EDT

Domino's Pizza very rude employee named toni will not buy there again

I placed an order online went to pick up but was told they dont have change for a $100 bill which was understandable but was to tired to go elsewhere to get change so after going home we called to have the order cancelled at this time a guy named "toni" picked up answered but hang up on us when he heard about the cancellation we tried calling back twice but got rejected we need corporate to step in and take care of this matter rude employees like that shouldnt work there and spoil the reputation of a good place we have been customers for years but what this guy did today, I think they lost a customer. This was (August 29th 2017 at around 11pm).

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
T
9:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza preparing food

I've been to dominoes several times and noticed that all the people preparing the food never wear gloves. For one it wouldn't be a problem if we were to see them cleaning thier hands all the time. Its more so nasty that we see them grabing other things then going back to prepare the food. This should be against heath code violation. After seeing this several times I'm not sure if we will go back to eat there.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
L
8:52 pm EDT

Domino's Pizza parmesan twists/service

This was you store on Mccarren Blvd, sparks, NV. 8/29/17. First, the store is hard to find. I had a craving from Parmesan twists, so went through the hassle of finding the place. I ordered and the price was $6.49. I gave the guy $7. He gave me .02, I questioned that so he added a quarter. I gave him back the .27 and asked for .50. He finally gave me .51. I get my order and get in the car with the box balanced between the shifter and seat. As I drive I notice it has leaked, so I mop up what I thought was a small spill. I look in the box and the twists are nearly floating in the butter Parmesan sauce. So I put the box on the floor. I get home and empty the car and find that the sauce did indeed run out of the box to the crease at the back of the seat. If I knew how to get the pictures off my phone, I would send them. Have you a phone I can txt them to? Anyway, this is a leased car that I try to keep in great condition. So not only is the seat a mess, since all I had handy was Kleenex, which spreads. But also the corner of a roller bag I had n the seat, also got in it and I tracked that into the house and carpet. Not a happy camper! Although they did taste good.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
S
2:22 pm EDT

Domino's Pizza med pepperoni pizza was dry and stale.

Upon oredering two med pizzas one having pepperoni and the other was one I created with white sauce, chicken, olives and roasted red peppers. The latter was delicious with a nice fresh baked quality to it. The pepperoni pizza possessed none of these qualities, more like it had been baked hours prior and was dry. Lacking any sauce as it had soaked into the hard stale exterior called resembling a crust. I am not sure how this would happen other than assuming the pizza WAS made a significant amount of time before I even oredered it, if not the case there is a larger problem.
I have always enjoyed Domino's pizza in the past and this wont be enough to steer me away just yet, I just though you should be aware of the situation.

THanks,
LOng time Pizza lover,
Hamilton MT 59840

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
T
11:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza pizza

I order a pizza for delivery an the pizza was not on time it was extremely cold an the driver was rude there was not extra pizza on my sauce like I asked an this is not the first time they have messed up my order I order from them all the time but lately it has been poor pizza an service I believe if I call an ask for something to be made a certain way it should I live 6 mind away from the dominos on Mann rd Indianapolis in an my pizza should have not been like ice

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
M
1:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza I'm complaining about the order was not delivered in time

28/8/2017
+[protected]
i ordered the pizza for my guests.but pizza was too late after an hour of the order and i got embarrassed in front of my guests. i sent the order back .they tried to compensate many times . they asked me to deliver the order again but insane my guests have already left. this is not the first time i got this problem i faced this time many a time before. i m fed up of this kind of attitude from dominos. kindly give me the feedback as soon as possible.

the nearest dominos near me is at Z BLOCK DHA LAHORE CANTT which is at 5 mins drive max from my house.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
I
11:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza why doesn't the store display some sort of sign or advises customers that are carrying out that they do not accept 50 or 100 dollar bills?

On the night of the fight on August 26, 2017, my son Antonio Moran placed a order with a total of $34 and so change. I go to the store to pick up order for him and they tell me they can't take a $50 bill. No where in the store does it state that, no where on line does it state that. The manager named Victor I think didn't even want to come speak to me, he sent one of his workers. I went to the dominoes on Rosecrans and Central in Compton. You guys decided to open up business here, I know there's a lot going on in this world but dont make us all to be criminals. There's pens to detect counterfeit money but instead several of us had run out to find change. Ridiculous.

Read full review of Domino's Pizza
View 0 more photos
Hide full review
ComplaintsBoard
L
10:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Domino's Pizza has left an official reply on this complaint.

Domino's Pizza domino's store #9459

Placed an order, after calling 3 times to track my order I finally talked to THE MANAGER "Lucas" . He said my order is on the way, I called again after 2 hours because we never got the delivery, he said he was gonna cancel my order because according to the driver we got the delivery which is not true, I said if he can resend the order, and I was so clear by telling him I didn't want anything for free but I had 3 hungry kids at home, and he hung up on me instead. No respect at all!

Read full review of Domino's Pizza
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
9:53 pm EDT

Domino's Pizza customer service

Hello, My name is Shmorris Smith! I ordered 2 Boxes of Chees Bread No Jalepenos With Bacon and Marinara Sauce from Dominos @ 8822 Stagecoach Rd Little Rock, AR 72210 Loccation. It took about 22minutes for them to make and when I got to the store to pick it up the order wasn't correct the didn't put bacon in it. Drove all the way back to the store and told them that my order was incorrect. One of the employees told me that I was going to be about a 2hour wait. I asked for a refund and he told me that he don't think he can do that! So they told me they were going to remake it went back and sat in my car for about 30minutes and asked for my order they gave me the 2 boxes I checked the boxes it was the same cheese bread that I pulled apart on each order. So the manager stepped in, in made it himself. I waited for New cheese bread for a 1hr & 35min. Checked my order and it was loads of Jalepeno peppers in it. And I'm allergic to jalepeno peppers. I'm at the hospital trying to stop from suing but I need some to fix this.

Read full review of Domino's Pizza
View 0 more photos
Update by Shmorris Smith
Aug 26, 2017 9:56 pm EDT

Domino's Pizza
Domino's Pizza Contacts & Information
Posted: Aug 26, 2017 by Shmorris Smith
Customer Service
Complaint Rating: 0 % with 0 votes
Contact information:
8822 Stagecoach Rd Little Rock, AR 72210 United States, United States
Hello, My name is Shmorris Smith! I ordered 2 Boxes of Chees Bread No Jalepenos With Bacon and Marinara Sauce from Dominos @ 8822 Stagecoach Rd Little Rock, AR 72210 Loccation. It took about 22minutes for them to make and when I got to the store to pick it up the order wasn't correct the didn't put bacon in it. Drove all the way back to the store and told them that my order was incorrect. One of the employees told me that I was going to be about a 2hour wait. I asked for a refund and he told me that he don't think he can do that! So they told me they were going to remake it went back and sat in my car for about 30minutes and asked for my order they gave me the 2 boxes I checked the boxes it was the same cheese bread that I pulled apart on each order. So the manager stepped in, in made it himself. I waited for New cheese bread for a 1hr & 35min. Checked my order and it was loads of Jalepeno peppers in it. And I'm allergic to jalepeno peppers. I'm at the hospital trying to stop from suing but I need some to fix this

View 0 more photos
Hide full review
ComplaintsBoard
J
6:10 pm EDT

Domino's Pizza pizza making

I placed my order around 3 pm it took an hour to arrive . As the pizza arrived i had guest with me and we opened the box and literally the top of a slice of pizza fell off . Two slices of pizza was burnt half of the pizza didnt have any ingredients and my other box of pizza wasnt even cut . I would like to have some sort of refund or something . Please contact me at [protected]@gmail.com

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
M
5:38 pm EDT

Domino's Pizza not getting items delivered twice

I ordered some food two different times. The first time, they forgot the soda and a marinara sauce. He went into the store I was at to get a soda, but when he got back and I told him the I didn't have a marinara, he just said sorry and left, although I did pay for it. Another time, the next day, they forgot the marinara sauce again. The first order was on 8/8/2017 and the second was on 8/9/2017. It seems that every time I order from Domino's, something is forgotten and not replaced. I mean, marinara is only 50 cents, but i did still pay for it.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
V
5:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza delivery

I'm extremely unhappy with dominoes service the last few times I've ordered. I've ordered food without all my ingredients in the order. today I ordered pizza and cheesy bread, my favorite side I've been craving all day... I got no sauce (I won't eat it without, it makes it taste like perfection) and my pizza was overly done... edges were burnt.
The pizza also didn't taste fresh at all. It tastes like it'd been sitting there for awhile. Dominoes has always been a favorite of mine but I'm not sure I want to have them deliver anymore. In highly disappointed with my last few orders.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
I
3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Domino's Pizza online

I'm very upset with the service I had with dominos. I originally placed my order online and I was matched with the wrong store so after an hour and a half of waiting for my food I finally called and was told that they couldn't deliver. Then they matched me with a new store and I waited and hour for my order to come and when I called I was placed on hold for almost 20 minutes only to talk to a very rude unprofessional lady I believe her name was toya and was told I had to wait an additional 50 minutes if I want my food delivered even though I ordered it over an hour ago. Which I refused and she made very disrespectful remarks and hung up while I was asking for my money to be put back in my account I'm now short over 40 dollars and have to wait 2 days before the money is placed in my account and I didn't even get my food.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
S
1:20 pm EDT

Domino's Pizza delivery services

Hi first off I'd like to say this is my first ever problem with dominos services. The young lady who just delivered to my house was very rude, and I'm completely unhappy from the moment she knocked to the moment she left she said not one word. As a very loyal customer it made me upset because you guys are the only pizza I eat and it was very unprofessional and I'm unhappy with the service I received today please do not ignore this problem.

Read full review of Domino's Pizza
View 0 more photos
Hide full review
ComplaintsBoard
Y
12:23 pm EDT

Domino's Pizza horrible service

On Saturday we had ordered pizza from the Domino's Pizza off of Snelling ave and Bayard in St. Paul Minnesota. First of all the Pizza never came, we had been waiting for over an hour, called them multiple times, no answer. So then we went over there to see what the issue was. We were met with rude and horrible attitudes from the "Head Queen" (manager) as she described herself and her employee. They had no intention to take responsibility for the issue and tried to make us take responsibility. Overall the service was completely horrible and by looking at other reviews on google, others have experienced similar situations.

Read full review of Domino's Pizza
Hide full review
ComplaintsBoard
N
11:33 am EDT

Domino's Pizza pizza

I ordered a barbecue pizza and the pizza had a ton of sauce in it. It tasted so bad and every time I took a hot sauce would flow out of the pizza. I did not enjoy the pizza and I think they should be told about this. I asked for normal barbecue sauce and the put extra. I have had a barbecue pizza before and have never had that much sauce. I am very disappointed and never ate the pizza

Read full review of Domino's Pizza
Hide full review

Domino's Pizza Reviews 0

Looks like Domino's Pizza has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Domino's Pizza, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Domino's Pizza

Screenshot Domino's Pizza
Domino's Pizza is a well-known American pizza restaurant chain that was founded in 1960. The company has grown to become one of the largest pizza chains in the world, with over 17,000 locations in more than 90 countries. Domino's Pizza is known for its delicious pizza, fast delivery, and innovative technology.

The company's menu features a wide variety of pizzas, including classic favorites like pepperoni and cheese, as well as unique specialty pizzas like the Philly Cheese Steak and the Wisconsin 6 Cheese. In addition to pizza, Domino's also offers a variety of sides, desserts, and drinks.

One of the things that sets Domino's Pizza apart from other pizza chains is its commitment to technology. The company has developed a number of innovative tools and platforms to make ordering pizza as easy and convenient as possible. For example, customers can order pizza through the Domino's website or mobile app, and track their order in real-time using the company's GPS tracking system.

Domino's Pizza also offers a number of unique delivery options, including its famous "30 minutes or less" guarantee. If a customer's pizza is not delivered within 30 minutes of placing the order, they receive a free pizza voucher for their next order.

Overall, Domino's Pizza is a popular and well-respected pizza chain that has built a loyal following of customers around the world. With its delicious pizza, fast delivery, and innovative technology, it's easy to see why so many people choose Domino's for their pizza needs.
How to file a complaint about Domino's Pizza?

### Guide on How to File a Complaint or Review about Domino's Pizza on ComplaintsBoard.com

1. Log in or Create an Account:
- If you have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website (top right corner).

3. Writing the Title:
- Summarize the main issue with Domino's Pizza in the 'Complaint Title'.

4. Detailing the Experience:
- Mention key areas: transactions with the company, nature of the issue, steps taken to resolve, personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents (avoid sensitive personal data).

6. Filling Optional Fields:
- Use 'Claimed Loss' for financial losses and 'Desired Outcome' for resolution sought.

7. Review Before Submission:
- Ensure clarity, accuracy, and completeness of your complaint or review.

8. Submission Process:
- Click 'Submit' to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about Domino's Pizza on ComplaintsBoard.com.

Overview of Domino's Pizza complaint handling

Domino's Pizza reviews first appeared on Complaints Board on Oct 4, 2006. The latest review Store not honoring ad was posted on Aug 16, 2024. The latest complaint horrible supervisor was resolved on May 22, 2018. Domino's Pizza has an average consumer rating of 1 stars from 1481 reviews. Domino's Pizza has resolved 132 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.9
2018 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Domino's Pizza Contacts

  2. Domino's Pizza phone numbers
    1300 888 333
    1300 888 333
    Click up if you have successfully reached Domino's Pizza by calling 1300 888 333 phone number 37 37 users reported that they have successfully reached Domino's Pizza by calling 1300 888 333 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number 141 141 users reported that they have UNsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number
    +1 (800) 366-4667
    +1 (800) 366-4667
    Click up if you have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 3 3 users reported that they have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 7 7 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number
    +1 (734) 930-3546
    +1 (734) 930-3546
    Click up if you have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 0 0 users reported that they have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number
    Retail Sales
    +1 (216) 832-8789
    +1 (216) 832-8789
    Click up if you have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number
    More phone numbers
  3. Domino's Pizza emails
  4. Domino's Pizza address
    2107 Macarthur Dr, Orange, Indiana, 77630, United States
  5. Domino's Pizza social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
Domino's Pizza Category
Domino's Pizza is ranked 2 among 60 companies in the Fast Food Chains category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.