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I am sick of every delivery being made with an Email Delivery attempted. I have been trying since yesterday to resolve my issues. Time & again I have provided delivery instructions, only for your drivers to ignore them. trying to contact you is almost immpossible. I am disabled which I have notified you time & again. Yesterday I had deliveries from Royal Mail, Ervi, Amazon, Yet as usual it is only DPD who failed. I am going to take seps later today to notify ALL my suppliers not to process any orders that involve delivery by DPD. My Number is [protected] Not that expect much from DPD
Desired outcome: A simple phone call
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Access to customer Service "SHOCKING"
I am notifying all my suppliers not to process any orders that involve DPD
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Since you have already given instructions to the courier, you can take a step further and contact DPD’s customer service directly with your tracking number and delivery instructions. Stress an urge for escalation to a supervisor, as well as highlight the issues mentioning your disability. Otherwise, you might also want to file an official complaint with the appropriate courier regulator or ombudsman in your region.