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Economy Rent a Car Complaints 75

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11:21 am EDT
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On Thursday, September 7, 2017 in preparation to evacuate Miami Beach prior to Hurricane Irma, we reserved a car from the website carrentals.com to be picked up at Fort Lauderdale-Hollywood Airport on Friday, September 8, 2017 and dropped-off on Wednesday, September 13, 2017. We pre-paid eighty dollars ($80.00) for an Economy Rent a Car with a daily rate...

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10:15 am EDT
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I reserved a mid-sized SUV car for one day (Montreal, QC, Canada, Airport location, July 30- July 31) through Priceline and my reservation clearly said, unlimited milaage (KMs). When I went to pick up the car, the executives were very rude, I waited for 2 hours, and the worst is I was said, the maximum I can use is 200Kms per day. If I don't agree, they...

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8:13 am EDT
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I, Eugene R. Shelton made reservations for pick-up on Friday June 16, 2017. Upon at Richmond Int. airport I proceeded to the Dollar rental car counter. After presenting confirmation number, we presented a debit card. The counter person informed us that without a credit card the transaction could not be completed. They could not except a debit card. On June...

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9:31 am EDT
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The security deposit made for the rental of the car has not been reversed on my credit card. What it is necessary for the chargeback to be made on my invoice. The payment of CAD $ 650 was made as a security deposit. The car rental was made at Economy Rent a Car at Toronto Airport, located at 3356 Elmbank Rd, Mississauga, ON L4V 1A6, Canada. The rental...

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11:29 am EDT
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I rented a car for my trip to Disney at Economy (SIGNATURE) RAC on Narcoosee Rd 15 minutes from the Orlando International Airport. When I reserved my car the total was $84 when I arrived they added their "Umbrella policy" without my conscent. Bianca did not explain that in addition to the 150 dollar hold their were ALOT of hidden fees. When I received my...

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2:33 pm EST
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Economy Rent a Car Rental car

On 2/11/17 I arrived at Miami International airport to pick up a car I rented from Economy. There were no signs where to pick up and no busses with Economy on them. I called the number on my reservation with out much success. Finally found someone who pointed us to where the bus would come. When we finally were picked up, we were told that are reservation was with Ontrac rent a car. We had to wait 90 minutes while the rude man behind the desk argues with the three families a head of us. In all cases he demanded written proof of car insurance, which none of us had because we were all on holiday. He proceeded to charge $500 to each account. I was able to reach my insurance broker who sent me by email my insurance and he still charged my credit card $500. I did not make my rerservation with this company and was very upset that I had to deal with them

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9:16 am EST
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This Orlando company quoted me a month car rental through Rentalcars.com for $437 but when I arrived after a long flight from Seattle they required that I have my ins. declarations page and ended up charging me $954. I travel for business 2-3 weeks a month and have never had to show this document. I was able to get my ins. agent to email me this but only...

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7:54 am EST
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Reservation # ECARLO19F2Ab Nov 12-15, 2016 7640 Narcoossee RD orlando 32822 I rented a car from Economy car rentals. When I received the car it was very dirty inside and out. When I return the car I was accused of smoking in the car. I don't smoke but my passager is a cigar smoker and smoke before he enter the car. I explained to the manager what had...

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1:30 pm EDT

Economy Rent a Car unauthorized credit card charges

Montreal airport economy rent a car.

I consider this agency to be dishonest and fraudulent. This was absolutely the worst experience i have had dealing with rental agencies. My car thru expedia was quoted at 369.69 with unlimited mileage and all taxes and fees. When sent by email with what should have been no additional charges the total was 627.05. Too many additional fees to even mention here. The front desk manager was aggressive and rude, and i m doing my best to warn other people away from this agency.

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8:02 am EDT
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The business offers the cheapest rates in town and than hits you with inflated charges that the customer is forced to pay. We recently rented a car through Orbitz for a work convention in Orlando. The cheapest rate we found was through Economy Rental Cars. The total cost was $112.33 for our entire stay. Confirmation # EBTZN0117E83 Dates: 4/25/16 to...

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1:45 pm EST
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On Jan. 29th, I booked, through expedia, a midsized car for Orlando to last a period from Jan. 29 to Feb. 18th…..my confirmation said ‘Your reservation is booked. No need to call us to reconfirm this reservation’…The reservation was with Economy Rent a Car, even though the paperwork states Signature Rent a Car…When we were shuttled in, after waiting for 45...

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3:15 am EST

Economy Rent a Car fraudulent charge

Rental car company: Economy rent a car, ontracrentalcar.co. Address 3265 NW 24th Street, Miami FL, 33142. Repr Mr Manuel Caldera. This rental car company is a fraud. They don't accept any insurance information and force you to buy their insurance, which actually makes the rental much more expensive than any other offers Rentalcars.com gave us. We arrived to the rental office in the van. Waited for 1/2 hour for our turn, while the staff went outside to clean up returned cars. They took our credit car information and charged us. Then they had all kinds of "computer problems" and kept us waiting additional 40 min. Finally they said the that there are no cars. They called the van to pick us up, we left and rented from another company. I try to call them and ask to return the charge, they don't answer the telephone. I disputed the charge and report this company as a fraud.

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5:45 pm EST
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Economy Rent a Car dishonest charge for the damage

I was given a car with dent and scratches at the time of rental. During the inspection, the staff member of the rental company just noted the big dent on the inspection report and told me no to worry about the minor scratches. When I returned the car, they did a microscopic examination of the car, scratched paint with the thumbs and noted a hole on the passenger's side of the car. They told me that someone tried to break in the car that was a lie. They charged me $516.00 to my credit card and told me that they would keep this as a deposit until the claim is settled by my insurance company. They did charge my card and this was another proof of their dishonesty. Please never rent a car from this company no matter how cheap they quote you the price. These people are Thugs and take advantage f the people when people have to catch their flight.

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1:27 am EDT

Economy Rent a Car dangerous rental car

On 3/23/2011 I rented a Hyundai Elantra from the San Jose Airport, Costa Rica.The next day while traveling across the jungle to a distant beach the r/rear tire blew out.The mechanic that changed it told me the other rear tire was also bald, due to a improper wheel alignment.The two front tires were apparently taken off the front and put on the rear.In affect they sent me out in the middle of the jungle with bald tires. They ruined the day as I had to drive back to the hotel before dark.They did change cars the next day. This happened 7 months ago, I'm still waiting for an apology. I've been renting cars for 40 years.This is the worst company I've ever dealt with.

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ibiza-travelleraaaa
US
Jul 31, 2014 5:53 pm EDT

They are greek ###, Beware of Economy car rental, I lost 600 Euro for a broken car, No help from them .. I have been renting car from last 20 years never seen such crooks.

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2:20 pm EDT
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First, they billed us for an amount larger than they were supposed to (according to their published prices), next they charged our credit card an amount still larger than was stated in the bill, and finally, they didn't respond to emails and couldn't be reached by phone.

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Overview of Economy Rent a Car complaint handling

Economy Rent a Car reviews first appeared on Complaints Board on Aug 31, 2010. The latest review Excessively & unjustly charged was posted on May 22, 2023. The latest complaint dishonesty in billing, lack of response was resolved on Aug 31, 2010. Economy Rent a Car has an average consumer rating of 1 stars from 75 reviews. Economy Rent a Car has resolved 1 complaints.
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  1. Economy Rent a Car Contacts

  2. Economy Rent a Car phone numbers
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    Costa Rica
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    Jun 13, 2024
Economy Rent a Car Category
Economy Rent a Car is ranked 40 among 118 companies in the Vehicle Rental and Leasing category

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