ElectricalMarketplace’s earns a 2.5-star rating from 20 reviews, showing that the majority of electrical professionals and DIY enthusiasts are somewhat satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Exceptional Service and Reliable Delivery: A Stellar Experience with Electrical Marketplace
I been buyin' stuff from Electrical Marketplace for a long time now, and lemme tell ya, it's been a real pleasure dealin' with 'em. These guys know how to give ya top-notch service, I tell ya. They always make sure my orders come on time, with the right price, and everything I need. They're the best, no doubt about it!
Impressive Customer Service: ElectricalMarketplace Resolves Faulty Bulb Issue with Quick Response and Credit
I ordered some bulbs from ElectricalMarketplace, but when they arrived, a couple of them didn't light up. So, I decided to order some more. I reached out to Electrical Marketplace to let them know about the situation, and they got back to me real quick. They gave me a credit for the faulty bulbs, and I gotta say, I was pretty happy with their customer service. It was top-notch, I tell ya! I wouldn't think twice about ordering bulbs from them again. They really know how to take care of their customers, and that's what matters, right? So, if you're in need of some bulbs, give ElectricalMarketplace a shot. You won't be disappointed, trust me!
Disappointing Experience: No Order Tracking and Wrong Product Received from ElectricalMarketplace
So, I gotta say, I had a couple of issues with ElectricalMarketplace. First off, there was absolutely no way for me to track my order. I mean, come on, how am I supposed to know when it's gonna arrive or if it's even on its way? It's like they want to keep me in the dark or something.
But that's not all, folks. When my package finally showed up, imagine my surprise when I opened it and found out that they sent me the wrong product! I specifically ordered a fancy brushed nickel thingamajig, but what did I get? Brass. Yeah, you heard me right. Brass. And get this, when I placed my order, there wasn't even an option to choose brass. So, what the heck happened there?
I gotta say, I'm pretty disappointed with the whole experience. Not being able to track my order and receiving the wrong item really put a damper on things. I was expecting top-notch service, but it looks like ElectricalMarketplace dropped the ball on this one. Hopefully, they can get their act together and fix these issues because, let me tell you, it's not a good look.
Request for Discounted Shipping on ElectricalMarketplace for Bigger Orders
I found this other vendor, right, and they offer free shipping on most stuff, and if you spend over $200.00, it's definitely free. I was gonna buy from them 'cause the price difference on the item I wanted was only a penny, but they were all out of stock. So, like, it would be really cool if ElectricalMarketplace could hook us up with a discount on shipping, especially for bigger orders. That would be super appreciated, you know?
Great Products, Competitive Prices, and Fast Shipping - My Go-To for Electrical Needs!
This is my third time ordering from ElectricalMarketplace and I gotta say, I'm pretty happy with their stuff. I've even told my buddies about this place 'cause their products are top-notch. Gotta admit though, the shipping costs are a bit steep, but hey, their prices are super competitive. I'll definitely be coming back for more in the future. By the way, any chance you could ship my order ASAP? Thanks a bunch!
Smooth and Satisfying Experience with ElectricalMarketplace, Despite a Few Surprises
I gotta say, my experience with ElectricalMarketplace has been pretty solid. Last week, I hopped on a live chat with one of their peeps, and they assured me that the fixtures I wanted were in stock. So, today, I went ahead and placed my order without any hiccups.
But hey, here's the thing. I noticed something a bit off. You see, the nickel finish is displayed right above the $28.00 price tag. But when you actually go to buy it, there's a sneaky seven dollar upcharge. And get this, the transformer is made of plastic! Now, that's a bit misleading, ain't it? But hey, it's not a huge deal, just a tad bit annoying, you know?
Overall, though, I'm still pretty satisfied with my purchase. The whole process has been smooth sailing, and I can't complain too much. ElectricalMarketplace seems to have their stuff together, even if they throw in a few surprises along the way.
Disappointing Experience with ElectricalMarketplace: Incomplete Order, Delays, and Poor Communication
I made an order on May 1st from ElectricalMarketplace. The product finally arrived on May 6th, but to my dismay, the order was incomplete. I had to make not one, but two phone calls and send several emails to address this issue. They informed me that they were out of stock and assured me that the remaining items would be delivered on May 12th. However, when May 12th rolled around, I had to call them again, only to be told that the warehouse had made a mistake. Now, they are saying that I will receive the rest of my order on May 14th. This whole experience has left me feeling incredibly disappointed and frustrated with the lack of transparency and efficiency from this company.
Transparency in Pricing: A Review of ElectricalMarketplace's Shipping Charges
1. When you're thinking about buying something from ElectricalMarketplace, it's important to know how much it's gonna cost ya. That means you gotta know the total cost, including tax, shipping, and all that jazz. It would be real helpful if they listed the shipping charges right up front, so you can decide if it's worth it or not. The prices for their products are pretty fair, but the shipping prices can be a bit of a bummer.
2. It's only fair that you should know the total cost before you go ahead and place your order. I mean, who wants any surprises when it comes to money, right?
3. It would be a whole lot easier if ElectricalMarketplace could reorganize their order processing. That way, us customers could see all the cost details right from the get-go. It would make it a whole lot easier to decide if we wanna go ahead with the purchase or not.
Surprisingly Superb Lights: A Delightful Experience with ElectricalMarketplace!
Good prices, easy checkout... So far so good! As an online shopper I am skeptical, that said I received my lights and inspected them for quality and was VERY surprised, delightfully surprised! Not only were these lights of good quality the final check was to see how well they worked and they passed any expectations. I have been an electrician for 40 years and have worked with many fixtures, some are not made so well and can create a challenge, these fixtures are superb! ... THANK YOU SO MUCH!
I gotta say, I was a bit hesitant to buy stuff online, you know? But hey, I took the plunge and ordered some lights from ElectricalMarketplace. And boy, was I in for a treat! When the package arrived, I eagerly tore it open and inspected those lights. And let me tell ya, I was pleasantly surprised! These lights were top-notch, I tell ya. The quality was on point, and that's something I don't see every day.
Now, being an electrician for a good ol' 40 years, I've seen my fair share of fixtures. And let me tell ya, not all of 'em are made equal. Some can be a real pain in the you-know-what, if you catch my drift. But these fixtures from ElectricalMarketplace? Oh boy, they were something else! They worked like a charm, exceeding all my expectations.
I just wanna give a big shoutout to the folks at ElectricalMarketplace. Thank you so much for providing such great products. It's not every day that you come across lights that are both high-quality and affordable. You guys have made my job a whole lot easier, and for that, I'm forever grateful. Keep up the good work, y'all!
Disappointing Delivery Time and Lack of Communication
I placed an order for a popup floor box on December 15th, 2015, and guess what? It finally arrived on February 2nd, 2016! Can you believe it? That's a whopping six weeks of waiting! Now, let me tell you about the staff I spoke to. They were pretty nice and all, trying their best to figure out why my order was taking forever. But here's the thing, folks. I reckon they didn't have the product in stock when I placed my order. Can you imagine that? It's like they were just teasing me with a product they didn't even have! Now, I gotta give credit where it's due. The staff was alright, so they get a decent rating from me. But the company itself? Well, let's just say they didn't do a great job of letting customers know when something's out of stock. It would've been way better if they didn't list it on their website in the first place, you know? So, overall, the staff gets a thumbs up, but the company gets a so-so rating for their lack of communication.
ElectricalMarketplace Complaints 10
Lack of Communication and Frustration with ElectricalMarketplace's Order Processing
I ordered some electrical supplies from ElectricalMarketplace and I gotta say, the communication has been pretty lacking. I mean, I don't know what's going on with my order. Are they even processing it? Are they gonna ship it? I'm left in the dark here.
I placed my order a while ago and I haven't heard a peep from them. No updates, no notifications, nothing. It's like they forgot about me or something. I just wanna know what's happening with my stuff, you know?
I tried reaching out to their customer service, but it's like talking to a brick wall. I sent them an email, but no response. I even tried calling them, but all I got was some automated message telling me to leave a voicemail. Seriously? I don't have time for that. I just want some answers.
I understand that things can get busy and all, but come on, a little communication goes a long way. It's not that hard to send a quick email or give me a call to let me know what's up. I'm a paying customer, after all.
I'm starting to lose faith in this company. If they can't even keep me in the loop about my order, how can I trust them to deliver quality products? It's frustrating, to say the least.
I hope someone from ElectricalMarketplace sees this review and realizes that they need to step up their game. Customers deserve better communication and transparency. It's not too much to ask for.
Overall, I'm disappointed with my experience so far. I just want some answers and some reassurance that my order is being taken care of. Is that too much to ask?
Decent online store for electrical stuff, but cart editing experience needs improvement
So, I was browsing through ElectricalMarketplace and I noticed that there were some incorrect quantities in my cart. I thought, "No worries, I'll just click on the 'edit cart' button and fix it." But guess what? I had to go through the whole process of entering my billing information all over again. Man, talk about a hassle! It would've been so much easier if they just let me make the changes without having to start from scratch. But hey, at least the website didn't crash or anything, so that's a plus. Overall, it's a decent online store for electrical stuff, but they could definitely improve the cart editing experience.
Review: Initial Password Trouble, but Ready for a Second Chance with ElectricalMarketplace
So, I gotta say, I had a bit of a rough start with ElectricalMarketplace. I was all pumped up to open an online account, you know, get my shopping on. But guess what? It wouldn't let me use my password! Like, seriously? What's up with that?
But hey, I'm not one to give up easily. I mean, come on, I still wanna do business with you guys. So, I'm gonna put that little hiccup aside and give it another shot. I'm hoping things will go smoother this time around.
I gotta admit, though, it's a bit frustrating when you're all excited to dive into the world of online shopping and then bam! Password trouble hits you right in the face. But hey, I'm a persistent person, and I believe in second chances. So, let's see if we can make this work, shall we?
I'm really looking forward to exploring what ElectricalMarketplace has to offer. I've heard some good things about their products, and I'm in need of some electrical supplies. Fingers crossed that this time, everything goes according to plan.
I gotta say, though, it would've been nice if the whole password thing didn't throw a wrench in my plans. But hey, life's full of little bumps in the road, right? And I'm not gonna let that stop me from getting what I need.
So, here's to hoping that my next attempt at creating an account goes smoothly. I'm ready to do business with you guys, and I'm hoping you're ready to make it happen. Let's get this show on the road and make some electrical magic together!
Is ElectricalMarketplace Legit?
ElectricalMarketplace earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
ElectricalMarketplace has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Electricalmarketplace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Electricalmarketplace.com you are considering visiting, which is associated with ElectricalMarketplace, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
ElectricalMarketplace as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for ElectricalMarketplace have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Electricalmarketplace.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While ElectricalMarketplace has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Electricalmarketplace.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The electricalmarketplace.com may offer a niche product or service that is only of interest to a smaller audience.
Unpleasant Surprise: Unexpected Fees with ElectricalMarketplace Shipping
So, I recently bought some stuff from ElectricalMarketplace and let me tell you, I was not too happy with the whole shipping situation. You see, when the package finally arrived, the shipper decided to hit me with an extra fee that I wasn't expecting at all. Like, seriously? I would have preferred if they just included all the customs and brokerage fees upfront, you know? That way, there wouldn't be any surprises and I could have been prepared for the extra cost. It's just a hassle, you know?
Misleading Shipping Policy: Promised Free Ground Shipping, Charged $11.34 at Checkout
The website said that this product comes with free ground shipping, but when I went to check out, they were trying to charge me $11.34 for ground shipping. I would appreciate it if they could remove the $11.34 charge for ground shipping. It's frustrating when the website promises one thing and then tries to charge you for it later. I hope they can fix this issue soon.
Decent prices but sluggish sign-up and steep shipping policy at ElectricalMarketplace
ElectricalMarketplace is a bit sluggish when it comes to signing up. The process takes quite a while, which can be a tad frustrating. However, their prices are decent, although I reckon they could improve on their shipping policy. Currently, they only offer free shipping for orders over $750, which seems a bit steep. Especially when it comes to lightweight items like wall plates, having to shell out $31 for shipping feels like a major ripoff. It's also worth mentioning that this shipping information is not clearly communicated until the very last step of the checkout process, which can be a bit confusing.
Inconvenient Checkout Process and Cart Glitches on ElectricalMarketplace
So, I recently checked out this website called ElectricalMarketplace and I gotta say, I wasn't too impressed. One thing that really bugged me was that there's no way to just take a peek at your cart before making a purchase. Like, seriously? I had to go through the whole checkout process just to see what items I had in there. Talk about inconvenient!
And let me tell you, the first time I went through the whole shebang and filled out all my info, guess what happened? It showed me that I had absolutely nothing in my cart! Can you believe it? I had to start the whole process all over again. What a waste of time, man.
I mean, come on, ElectricalMarketplace, get your act together! It's basic stuff, really. Give us a way to check our cart without having to commit to a purchase. And for crying out loud, make sure the checkout process actually works properly. Ain't nobody got time to start over just because your system can't keep track of our items.
Overall, I was pretty disappointed with my experience on ElectricalMarketplace. They really need to step up their game if they want to compete with other online stores. I'll definitely be looking elsewhere for my electrical needs.
False Advertising: ElectricalMarketplace's Broken Promise of Free Shipping
This website, ElectricalMarketplace, got me all excited with their promise of free shipping when I saw it pop up in my search results. But guess what? They ended up slapping me with shipping charges anyway! I mean, come on, guys! Either don't advertise free shipping if you're gonna charge for it, or just stick to your word and actually offer free shipping. It's not rocket science!
I gotta say, this kind of false advertising really gets under my skin. It's just so disappointing, you know? I was all ready to make a purchase, thinking I'd save some bucks on shipping, but nope! They had to go and ruin it for me. It's a real bummer, to be honest.
I mean, seriously, why make promises you can't keep? It's just not cool. And it's not like I'm the only one who's been tricked by this. I've seen other people complaining about the same thing. So it's not just me being a grumpy customer here. This is a legit issue that needs to be addressed.
I really hope ElectricalMarketplace takes note of this feedback and makes some changes. It's not fair to get people's hopes up with false promises. If they wanna charge for shipping, fine, but don't go around advertising free shipping like it's some kind of magical unicorn. It's just not right.
So yeah, I'm pretty disappointed with my experience on ElectricalMarketplace. False advertising is a big no-no in my book. And it's a shame because they could have had a happy customer in me if they had just been honest from the start. But hey, you live and you learn, right? I'll definitely be more cautious next time I come across a too-good-to-be-true offer like this.
Smooth shopping experience, but registration and cart integration could be improved
I gotta say, I had to type in my deets twice just to sign up 'cause I wanted to make a lil' change in my cart. It'd be real nice if y'all could keep the registration and cart stuff separate, ya know? But besides that, everything else was all good and dandy.
Disappointed with Lack of Updates on Order Status, Still Awaiting Delivery
I can't give a proper rating to a product if I haven't received it yet, you know? It's been a while since I placed my order, but I haven't received any updates on when it will arrive. I'm usually the type of person who gives five stars to everything, but this time I'm feeling a bit disappointed. When I order stuff online, I usually get an email confirming my purchase and letting me know when I can expect it to be delivered. But this time, nada. I'm just left here wondering when my package will finally show up at my doorstep. It's a bummer, really. I hope they sort this out soon and give me some peace of mind.
About ElectricalMarketplace
One of the key strengths of ElectricalMarketplace is its extensive product catalog. The platform offers a vast selection of electrical products from renowned brands, ensuring that customers have access to high-quality and reliable options. From circuit breakers and wiring devices to lighting fixtures and electrical panels, you can find everything you need to complete your electrical projects efficiently and safely.
In addition to its comprehensive product range, ElectricalMarketplace also provides a seamless shopping experience. The website is designed to be user-friendly, allowing customers to easily navigate through different categories and find the products they require. The search functionality is intuitive and efficient, enabling users to quickly locate specific items or browse through related products.
Furthermore, ElectricalMarketplace prioritizes customer satisfaction by offering competitive prices and regular discounts. This ensures that customers can access top-notch electrical products at affordable rates, making it an attractive option for both professionals and DIY enthusiasts. The platform also provides detailed product descriptions, specifications, and customer reviews, allowing users to make informed purchasing decisions.
Another notable aspect of ElectricalMarketplace is its commitment to customer service. The platform has a dedicated support team that is readily available to assist customers with any queries or concerns. Whether you need assistance with product selection, technical guidance, or order tracking, the knowledgeable and friendly customer service representatives are always ready to help.
ElectricalMarketplace also stands out for its reliable shipping and delivery services. The platform partners with reputable logistics providers to ensure that orders are processed promptly and delivered in a timely manner. This ensures that customers can receive their electrical products without unnecessary delays, allowing them to complete their projects on schedule.
Overall, ElectricalMarketplace is a trusted online platform that offers a wide range of electrical products, competitive prices, excellent customer service, and reliable shipping. Whether you are a professional electrician or a DIY enthusiast, this website provides a convenient and efficient way to fulfill all your electrical needs.
Overview of ElectricalMarketplace complaint handling
-
ElectricalMarketplace Contacts
-
ElectricalMarketplace phone numbers+1 (800) 303-5332+1 (800) 303-5332Click up if you have successfully reached ElectricalMarketplace by calling +1 (800) 303-5332 phone number 0 0 users reported that they have successfully reached ElectricalMarketplace by calling +1 (800) 303-5332 phone number Click down if you have unsuccessfully reached ElectricalMarketplace by calling +1 (800) 303-5332 phone number 0 0 users reported that they have UNsuccessfully reached ElectricalMarketplace by calling +1 (800) 303-5332 phone number
-
ElectricalMarketplace social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all ElectricalMarketplace contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!