Empire Today review: LVP flooring

In 2021 we had lvp flooring put down throughout our house we started noticing buckling in the floor and one area where our floor was coming apart in one section so when we called empire to file a claim on our floor it took weeks before we heard from them so then they sent a inspector out to check our floor for moisture we said what moisture this is waterproof flooring this is also in our bathroom so we called back and they said that the inspector said it was moisture related we didn’t accept that so they sent another inspector out a second time and he said it was installation problem so empire called us and said that they were going to replace our floor for free and they called and set an installation date and time so this was to take place on october 6th 23 so they sent a guy out with samples of flooring and told us we would have to pick a different color flooring because our floor has been discontinued so we picked another color and we moved everything out of the way on oct 6th 2023 the crew came to put the floor down and came in with a long level and said to us our floor wasn’t level and we would have to fix our subfloor before he could put down our floor so 2 years ago they came in never put a level on our floor and never put any pro patch down at all my house is 25 years old all of a sudden 2 years later they are saying my subfloor is unlevel imagine that in 21 they had no problem putting this floor down and charging me a lot of money and they were not worried about my subfloor then I have tried talking to them and I haven’t got no where I would never recommend empire today to nobody i’m to the point i’m going to hire an attorney to just get my money back