CB Airlines and Air Travel Etihad Airways Ticket cancellation refund not paid even after 7 months from cancellation

Etihad Airways review: Ticket cancellation refund not paid even after 7 months from cancellation

Padmanabha of BANGALORE, IN

Nov 28, 2023 7:51 am EST

Resolved

Replied

Featured review

Booking Reference Number: U62BNY for Self Ticket # [protected]

Passenger name: Ananthapadmanabha, Vellore Janardhanpillai

Booking Reference Number: UE2NTA for my spouse Ticket # [protected]

Passenger name: Shobana Padmanabha

I had booked two Etihad airline tickets on 27th Jan 2023 at INR 91660 per ticket (Total INR 183320) using my Master Credit Card number ending with 5014.

Due to family emergency, I had cancelled both these tickets on 4th May 2023. These were refundable tickets. Etihad airways call center has informed that the refund process has been initiated and approved as per details given below:

The refund amount approved is as follows: (as informed by Etihad call center):

INR 81160 for booking reference U62BNY and ticket # [protected]

INR 81160 for booking reference UE2NTA and ticket # [protected]

I have not received the refund amount for these two tickets as of today 28th Nov 2023. It is almost 7 months from the date the tickets were cancelled.

I kindly request you to look into this and ensure that the approved amount of INR 162320 is credited to my credit card immediately.

Thank you for your understanding,

Ananthapadmanabha, Vellore Janardhanpillai

Phone: +[protected]

Claimed loss: INR 183320

Desired outcome: Please pay the committed refund amount of INR 162320. This amount has not been received till today 28th Nov 2023. Appreciate if the full ticket vale of INR 183320 is paid as this is pending from a long time.

Etihad Airways response

Nov 30, 2023 9:32 am EST

Etihad Airways customer support contacts

Phone numbers

+1 (800) 266-7883

+44 345 608 1225

Address

New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, AE

Website

www.etihad.com

File a complaint Write a review

View all Etihad Airways contacts

Hi there, we'd like to have a closer look into your concerns. Please reach out to us via our other social media channels such us Facebook, Instagram or Twitter, and we'll be happy to assist further. *Ann

Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments

Add a comment

Etihad Airways - Booking cancelled not refunded 26

Resolved

Replied

Etihad Airways - Double charging! 95

Resolved

Replied

Etihad Airways - Non vegetarian meal served against vegetarian meal 4

Etihad Airways - lost baggage 11

Etihad Airways - Poor service during flight diversion 13

Resolved

Replied

Etihad Airways - unethical behaviour by staff 1

Resolved

Replied

Etihad Airways - service deficiency

Resolved

Replied

Etihad Airways - missing baggage

Etihad Airways - bad customer service and causing unwanted stress

Resolved

Replied

Etihad Airways - missing baggage

Resolved

Replied

View all Etihad Airways reviews and complaints

Etihad Airways Contacts

Etihad Airways phone numbers

+1 (800) 266-7883
+1 (800) 266-7883

Click up if you have successfully reached Etihad Airways by calling +1 (800) 266-7883 phone number 0 0 users reported that they have successfully reached Etihad Airways by calling +1 (800) 266-7883 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +1 (800) 266-7883 phone number 0 0 users reported that they have UNsuccessfully reached Etihad Airways by calling +1 (800) 266-7883 phone number

United States

+44 345 608 1225
+44 345 608 1225

Click up if you have successfully reached Etihad Airways by calling +44 345 608 1225 phone number 0 0 users reported that they have successfully reached Etihad Airways by calling +44 345 608 1225 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +44 345 608 1225 phone number 0 0 users reported that they have UNsuccessfully reached Etihad Airways by calling +44 345 608 1225 phone number

United Kingdom

+971 25 990 000
+971 25 990 000

Click up if you have successfully reached Etihad Airways by calling +971 25 990 000 phone number 1 1 users reported that they have successfully reached Etihad Airways by calling +971 25 990 000 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +971 25 990 000 phone number 1 1 users reported that they have UNsuccessfully reached Etihad Airways by calling +971 25 990 000 phone number

UAE

+66 27 873 377
+66 27 873 377

Click up if you have successfully reached Etihad Airways by calling +66 27 873 377 phone number 0 0 users reported that they have successfully reached Etihad Airways by calling +66 27 873 377 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +66 27 873 377 phone number 0 0 users reported that they have UNsuccessfully reached Etihad Airways by calling +66 27 873 377 phone number

Thailand

+34 910 507 223
+34 910 507 223

Click up if you have successfully reached Etihad Airways by calling +34 910 507 223 phone number 3 3 users reported that they have successfully reached Etihad Airways by calling +34 910 507 223 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +34 910 507 223 phone number 5 5 users reported that they have UNsuccessfully reached Etihad Airways by calling +34 910 507 223 phone number

Spain

+41 844 002 211
+41 844 002 211

Click up if you have successfully reached Etihad Airways by calling +41 844 002 211 phone number 2 2 users reported that they have successfully reached Etihad Airways by calling +41 844 002 211 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +41 844 002 211 phone number 3 3 users reported that they have UNsuccessfully reached Etihad Airways by calling +41 844 002 211 phone number

Switzerland

+27 860 123 150
+27 860 123 150

Click up if you have successfully reached Etihad Airways by calling +27 860 123 150 phone number 5 5 users reported that they have successfully reached Etihad Airways by calling +27 860 123 150 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +27 860 123 150 phone number 6 6 users reported that they have UNsuccessfully reached Etihad Airways by calling +27 860 123 150 phone number

South Africa

+65 68 185 555
+65 68 185 555

Click up if you have successfully reached Etihad Airways by calling +65 68 185 555 phone number 0 0 users reported that they have successfully reached Etihad Airways by calling +65 68 185 555 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +65 68 185 555 phone number 0 0 users reported that they have UNsuccessfully reached Etihad Airways by calling +65 68 185 555 phone number

Singapore

+35 170 720 1585
+35 170 720 1585

Click up if you have successfully reached Etihad Airways by calling +35 170 720 1585 phone number 0 0 users reported that they have successfully reached Etihad Airways by calling +35 170 720 1585 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +35 170 720 1585 phone number 0 0 users reported that they have UNsuccessfully reached Etihad Airways by calling +35 170 720 1585 phone number

Portugal

+63 27 926 044
+63 27 926 044

Click up if you have successfully reached Etihad Airways by calling +63 27 926 044 phone number 0 0 users reported that they have successfully reached Etihad Airways by calling +63 27 926 044 phone number Click down if you have unsuccessfully reached Etihad Airways by calling +63 27 926 044 phone number 0 0 users reported that they have UNsuccessfully reached Etihad Airways by calling +63 27 926 044 phone number

Philippines

More phone numbers

Etihad Airways emails

socialmedia@etihad.ae

100%
Confidence score: 100%

Support

Etihad Airways address

New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, United Arab Emirates

Etihad Airways social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 18, 2024
View all Etihad Airways contacts