Evolve Bank & Trust
Reviews and Complaints

With all of the bad comments here, I can see why they would use this bank name to launder funds.

I can't give the information online. feel free to call me

Troy

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My only complaint is that I have no complaints. I am a disabled veteran who did a cash-out and my loan was processed smoothly and efficiently.

I had very bad exp with Robert Anderson loan officer /manager the unprofessional the back and forth the no organization interest rates fluctuating him and his excuses not knowing if loan approved still asking for paper wk after giving pre approval letter telling me not to get a inspection because the banks FHA appraisal go over him with fine tooth only to find out home over valued in price street links referred out FHA appraisal that did comps wrong not only to house having mold issues plumbing issue mixing fixtures and home selling at full mkt value I was about to make a big mistake filed complaint with Georgia appraisal waiting on feedback very stressful exp for first time home buyer I had to do my own due diligence oh by the way mr Anderson referred realtor Tracy woods and it just seem like everyone was on board to beat me out of my funds accept me

Michael why are you complaining about going from an FHA loan to a Conventional Loan? You claim you are an A+++ borrower so why go FHA? FHA is for borrowers with lower credit scores and higher DTI (debt to income). FHA loans you have to pay upfront MIP and MIP over the life of the loan. So FHA wouldnt be a good loan in your case. Now for everyone else bad mouthing Evolve Bank & Trust, if you had a bad experience its becauseof the Loan Officer you dealt with not the bank. If you didnt like who you were dealing with then ask to work with someone else. The other half of people that are bashing evolve your probably people from another mortgage company. Go with Proficio someone said? If you want to wait 6 months to get your loan closed then go with them, if you want to make a purchase on a home good luck their loan officers are so incompetent that they wont tell you not to open up new credit during the loan process. I had a friend that did a purchase loan thru them and he co signed on a car for his wife during the process it shot his dti's up and he had to be switched to FHA. I would recommend Evolve Bank and Trust for any of your mortgage needs they got my refinance done in 3 weeks because whatever they asked for i got it to them same day. If you argue or fight what is needed of course its gonna take a long time to get your loan done. If you fight or ask why they need certain documents they will explain to you why its needed they dont ask for things just to ask for it and no your idenity will not be stolen otherwise the bank is dealing with compliance issues.

I contacted the better business bureau today because I thought Evolve Bank and Trust was a scam. I asked for an estimated loan payment. After I received it, I told the representative his company was in the running. I was waiting to hear from the other banks. The "consultant" actually asked me to provide my SSN... OVER EMAIL! When I told him that was absolutely ridiculous, he told me to "Take me off your list. I can already tell I don't want to work with you." I've never encountered such unprofessionalism from any bank representative. When I told him I would speak with his supervision about this, he sent back an email and told me he owns the office! I told him he answered to someone. That "someone" turns out to be all of you who read this. Without customers, no bank can succeed. I am completely fed up with all establisments who make money off of me and then treat me poorly! I'm very glad they never got a dime from me... and they never will!

i am still in process with this bank and they are taking for ever i have been with them 45 days and they keep asking for more papers they never answer the phone . i just don't wont to start all over . aim in grand rapids mi should i just go to some body ales.

I agree, RUN as fast as you can from evolve bank. I am out 500 dollars because they told us we were a shoe-in for the loan, good credit score and income. Said to hurry and get the appraiser out here so we could get the process moving. After doing just that, suddenly we didn't hear from them for 2 weeks. When I finally called to see what was up, they said a problem on our credit from almost 7 years ago showed up and they couldn't give us the loan, although, amazingly could give us an FHA for more money. When I asked about the 500 he said it was non refundable but would have been if they had done the verification of mortgage prior to the appraisal. Umm, why would you tell someone to hurry up with the appraisal and tell them the loan is a done deal before actually checking the things that will affect the loan? I feel I was duped and don't have 500 dollars to throw away. I urge anyone considering this bank to beware. The guy I worked with was so friendly and made me feel very comfortable. That changed when he left me a curt voice mail to let me know we were no longer a " shoe-in"

I did my mortgage loan with Dave Scully of Evolve Bank & Trust in Cincinnati Ohio. he thoroughly explained what where the best mortgage products for me & why. The process was seamless! Dave was always there coaching me through the process & regular updates on the status of my loan. No one could ask for more! We are very pleased!

I too had a bad experience with Evolve. Only reason we had to use them is because our credit union and bank both needed 45 days to get us to closing. We only had 30 days to work with. Evolve PROMISED they would get us funded in 30 days, no problem. Ended up that we could've gone with either the credit union or bank because our closing was closer to 45 days than 30. Paid WHOPPING closing fees. Got to closing and the paperwork was incorrect. We did not want our insurance and taxes rolled into our payments, but they were. Now we have been working for a month to get that corrected. Being told we have to wait until our mortgage is sold before it can be changed. If anyone tries to refer you to Evolve for any reason, run as fast as you can!

Too bad none of you had a good personal realtionship with your local bankers. all of this trouble could have been avoided. most people who use a good reliable bank, will also take advantage of good mortgage services. really... using lending tree to source a lender? how dumb is that? your pregnant girlfriend (gary bradford) has lived in that area a long time, she should have already had a great relationship w/her banker. it was probably your insecurities and paranoia that kept her from using a long time banking relationship to finance her home - the one you live in while evading child support payments for your first two children (owing over 46, 000.00 in back payments), and shamefully trying to take custody of the third child you fathered, while wating for your fourth child to come along. get a job! get a life! hey - maybe you should get a ged! home buying process is confusing for those who have never done it before... people like you gary!