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CB Travel and Vacations Extended Stay America Checkin reception rude and purposefully delayed
Extended Stay America

Extended Stay America review: Checkin reception rude and purposefully delayed

V
Author of the review
3:36 pm EST

Checkin Receptionist was not at the desk. I had arrived at 2:50 pm and said hello twice as I didn't hear any response

She came out and curtly told me I have to wait another 8 minutes as it is 3 pm, and she went back inside

I waited in the lounge area and came to the window at 3 pm and I asked her if it's normal to be rude to customers. She continued to be discourteous and I asked her if I should complain to the manager, to which she responded that she cannot check me in, and she made wait for another receptionist to check me in even though I have online reservation
This is a very bad experience even though I am a long time customer

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  1. Extended Stay America Contacts

  2. Extended Stay America phone numbers
    +1 (800) 804-3724
    +1 (800) 804-3724
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    +1 (980) 345-1600
    +1 (980) 345-1600
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    +1 (877) 651-2124
    +1 (877) 651-2124
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    (800) 804-3724
    (800) 804-3724
    Click up if you have successfully reached Extended Stay America by calling (800) 804-3724 phone number 0 0 users reported that they have successfully reached Extended Stay America by calling (800) 804-3724 phone number Click down if you have unsuccessfully reached Extended Stay America by calling (800) 804-3724 phone number 0 0 users reported that they have UNsuccessfully reached Extended Stay America by calling (800) 804-3724 phone number
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  3. Extended Stay America emails
  4. Extended Stay America address
    11525 N. Community House Rd., Suite 100, Charlotte, New York, 28277, United States
  5. Extended Stay America social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
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Extended Stay America Category
Extended Stay America is ranked 44 among 518 companies in the Travel and Vacations category