Facebook
Reviews and Complaints

I have emailed and requested for help - as my account has been hacked - someone has locked and changed the email address which this not my email address - has sent messages to all my facebook friends. The code im requesting to change this has not been sent to my mobile number - the email address that was contacted to this is now not found - I dont wish to re-open a new account as I will lose everything that is on there. This has been going on since 8am yesterday morning with no help from facebook at all. - I have sent email and friend have reported this from my account with no action.

I would like you to sort this.

I can't log in to my face book when I follow the sending to recive a code number have done this about 10 times and send the exact same number and enter it and says code does not match. This has been going on for 3 days then ask for govenmeent but soesn't tell you where to send it and paid $56 to asktop and they didn't solve it I am a senior citezen lodge and cneed mt acoount fix as this is my only way of staying in touch

I ordered a watch and paid with a debit card. I received a tracking number the next day thru Track17. The item showed in Linden NJ but has never moved. Upon trying to contact ZE the email comes up that it no longer exists. My emial is [protected]@yahoo.com. this is the tracking Number: 93001903170119514421478833

Package status: Info received (13 Days)

Country: United States -> United States

[protected]:02 LINDEN, NJ 07036, Departed Shipping Partner Facility, USPS Awaiting Item -> Your item departed a shipping partner facility at 11:02 pm on November 30, 2022 in LINDEN, NJ 07036. This does not indicate receipt by the USPS or the actual mailing date.

[protected]:02 LINDEN, NJ 07036, Arrived Shipping Partner Facility, USPS Awaiting Item

[protected]:02 LINDEN, NJ 07036, Picked Up by Shipping Partner, USPS Awaiting Item

[protected]:02 LINDEN, NJ 07036, Shipping Label Created, USPS Awaiting Item

======================================

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Several weeks ago, Xfinity had a problem with their service. Their service failed and when they returned Service, we were unable to log on to Facebook. When it did come up, it asked for my Username and password which have not changed several years. The screen then started a new account and I lost several

years of Friends and information. Now it has locked me out the new and a message saying I have done something wrong. This crazy as I do not like the new account. I have lost a wealth of information and friends. How do I get my old account back?

i have had to create multiple Facebook accounts due to being hacked just about every single time I've had on, and most recently i have lost the ability to even make an account cause there's too many old ones in which i cant log into. i have yet to be able to find a way to contact face book to prove my identity and merge my accounts. i have plenty of pictures, old friends who have passed, and very personal irreplaceable things that i would love more than anything to get back. this includes a track that one of my close friends created for me not too long before his passing. please, please, please for the sake of my sanity someone please help me with this.

my page Michael Luedke has been taken over by Rachel Rose and she has changed email address to [protected]@hotmail.com and also changed password so I can not access my page please help thanks it happened in December 2022 I have sent info several times and get no answers I keep getting this email and nothing happens

PLEASE HELP AND NOT JUST SEND EMAILS THANKS

My ad account and page has been restricted about 4 month ago.That time I don't understand what happen to my ad account and page .In that time there was nothing I mean no video and image in my page.But I get resticated by facebook.I don't break any kind of rules of facebook and I also respect the rules of facebook. But If I broked it mistakely I promise that me and my team will never do this in future.But please sir help me to reinstate my account and page.I am so sorry for my mistake.Please help me!

My account was taken over and hacked last week and can not seem to be found now. I am trying all ways round to get this back. But as they have changed my mails and password I can not access anything. Contacting facebook seems impossible. But I do not wish to loose this account. My email account for this account was [protected]@hotmail.com

This account being hacked was on the 30/11/22

A friend sent a message needing help I replied saying how to then be hacked and no longer having access. I have tried all the id checks with passport. Nothing is qorking

Dear Customer Support,

I am writing to plead for a review of my Facebook account and reinstatement. My account was fraudulently accessed resulting in suspension and ultimately disabled November 27, 2022. The rationale provided was a violation of community standards due to “pornography’ and multiple other shocking claims.

This account is over 13+ years old w/o ever being censured, suspended, or even having any questionable content posted. There are six business accounts and one personal account being managed that affect our business financially. Although we are suffering financially the main loss to me is the messenger conversations regarding my son (Patrick Scharr) that span the entire length of the account. He is an active addict, and to have just the few “I love you” and the messages from his girlfriend (Christina Ellis) which state “when his is at his worse point during active use, he cries and calls out for you, he really does love you’. This is what I would like to recover the MOST.

I have attempted every avenue to have the account activity reviewed to be exonerated of the false allegations of violations and ultimately my account reinstated. The rationales provided upon completion of the form request for disabled accounts has ranged from “there is no one available” to “we can’t review the decision”.

Please review my account and I am sure you will see it was disabled erroneously. To assist in the review, I have supplied several documents: Facebook log, emails, and screenshots of customer service requests. If my request cannot be honored due to the factual review, please provide samples of legitimate posts that have violated any community standards.

Warm regards,

Tara Clark Melville

I need help getting my old fb account back I was hacked a week ago and lost account I opened new account useing same email and it was hacked yesterday I have went threw all the steps and even sent pic of my driving lience and got email saying it would not work so im asking for a number so I can get my old account back my old account email was ronnie. [protected]@yahoo.com

Facebook has taken it upon themselves, yesterday, to change my Facebook accounts by taking an old "business" account and making it a primary account. I don't even use the account anymore and have tried to delete it but can't find a way to do it. I have a personal account that did have all my "friends" listed for easy access until they made the "business" change. Now there is NOTHING in my personal account and no postings are getting though.

I attempted to fix my problem by using their directions, but what they are directing me to do isn't even an available option. I attempted to call, and the message indicates they no longer assist via telephone. There is no "chat" option, to get assistance either.

I now after the last 3 days dec 3 4-5 pm times have been insulted and robbed.

Your employees have switched profiles and defrauded me of over 1,000 dollars.

This guy named Darius Norman is telling me to go to the store quick and buy him a gift card.

Make that real quick?

Make that real quick ?

You don’t have a payment system on the screen? Oh that’s right, then there would be a record of moneys paid.

I am asking that this be properly investigated with the fact in mind that I am the customer and have been wronged.

Their ego’s are so huge, they simply do whatever they want, including sitting on a customer and coercing them to pay $$$$

For their tip

My account was hacked and someone began running ads on my meta business account, charging my credit card £5400.

My Facebook account was frozen at the same time.

I am unable to contact Facebook (no one can). I have appealed their decision to lock me out and got no response.

I am unable to access my account to change payment details so had to cancel my credit card.

Facebook have not protected my details or identity. My business has had to stop and my finances were ruined.

Every time I try to get into my facebook account and its sucessful, you people say I have been suspended? Why? I havent used foul language or threatened anyon. I am very ill I do have nerve memory issues with MS so I do have issues with my phone numbers. My cell is [protected] My Home deak Number is [protected] I am Margaret Guthrie. I just lost my husband of 53 years. cant you see why I mess this up. Please help. I am not out to cause harm or conflict. Respectfully, Margaret Guthrie Alias Everett ellis guthrie Margie.

Hi my name is Terrence Burtley and I just got fired from my job Amazon because someone went to the HR office and said I sent threatening messages, but I never sent any messages because I never had the person on my facebook page so I need a letter saying that my page has been hacked so I can fight and get my job back

This is the Amazon where I was working and I got fired because someone told HR that I sent threatening messages to them which I didn't and I need a letter from face book saying my page got hacked so I can fight to get my job back

Amazon IGQ2

23257 Central Ave

University Park, IL 60484

6/23/22 [protected] PPMetaPlatform [protected] $5.99 6/25/22 [protected] PP MetaPlatform [protected] $1.00 6/25/22 [protected] PP [protected] $4.99 6/25/22 [protected] MetaPlatform [protected] $5.99 6/25/22 [protected] MetaPlatform PP [protected] $24.99 6/28/22 [protected] PP MetaPlatform [protected] $2.99 7/1/22 [protected] PP Meta Platform [protected] $.99 7/2/22 [protected] PP MetaPlatform [protected] $5.99 7/3/22 [protected] PP MetaPlatform [protected] $8.99 7/1/22 [protected] PP MetaPlatform [protected] $12.99 7/2/22 [protected] PP MetaPlatform [protected] $14.99 7/5/22 [protected] PP MetaPlatform [protected] $4.99 7/6/22 [protected] PP MetaPlatform [protected] $1.99 7/10/22 [protected] PP MetaPlatform [protected] $.99 7/8/22 [protected] PP MetaPlatform [protected] $2.99 7/21/22 [protected] PP MetaPlatform [protected] $5.99 7/21/22 [protected] PP MetaPlatform [protected] $9.99 7/21/22 [protected] PP MetaPlatform [protected] $12.99 7/26/22 [protected] PP [protected] PP MetaPlatform [protected] $9.99 7/25/22 [protected] PP MetaPlatform [protected] $5.99 7/26/22 [protected] PP MetaPlatform [protected] $5.99 I have a whole lot more that was taken but want a response from this before I take the time to enter them. I've not had luck with reporting this to FB so far. PP did determine fraud & repaid two payments in Nov & my bank also determined fraud & I received From Oct 17 to Nov 17 back. I want all these payments above plus the rest I will submit after I hear a response from you.

Hello, my name is Cecil Taylor E address [protected]@gmx.co.uk. I had a page opened on Google under the title Affiliate Marketing. To be honest I never thought for one moment I couldn't do this. There was no malice a fore thought on my mind when I did this. I did have an account opened under my name at the time. At the time I believed I was just opening another page on that account. I am a 78 year old man who can barely make his way around a superstore never mind Facebook. Facebook could mean an awful lot to me as, yes even at my age. I am trying to start a small business Believe it or not I had just been told by another Facebook user to put my name on the site but I was too late. I am sorry for breaking the rules and rules are rules. Hard as it may be I'll have to pay the penalty if that is your decision.

Yours sincerely

Cecil Taylor.

Hello Facebook ,

I Am Cyvelle Sagayca 34 years old , from Philippines. I have a big problem about my Facebook and messenger . I cannot open my own account it's just suddenly singed out , and I try to log in again , but the attached picture appeared . I didn't do anything on my facebook also I only post not so often then it says I violated some of the rules . I don't get it . Hoping that you can help me fix it , Thank you so much . Here is my Email address [protected]@yahoo.com

sincerely,

Cyvelle

I was hacked I got tricked like a dummy gave them my password they said I won money, we are having a financial hardship so I fell for it all I want is my account back. My facebook is lila m adkins the one who tricked or should I say scammed me was ruth anovira kates. Ill never give out my password again please help. She said I won 1500 wanted all my information like a idiot I gave it to her. She needs to be stopped ive had my facebook for years. I spend money on there. Please help get my account back ill lose all my friends. Lila m adkins she changed my email and password but you can look me up. The email she used is not mine again please help ty

I received an email from Facebook they need identity verification. I sent a photo of drivers license and not long after disabled my account November 3 2022. Several emails asking what this was about with no real answer. I did not break any rules.

I left on a short vacation came home to find that on November 5th $900 was withdrawn from my bank account attached to several pages on my Facebook that I use for business. I immediately contacted my bank and they retrieved my $900.

All Facebook emails bounce back I could not find any phone numbers that go through to customer support. So I started a new Facebook account and found that my businesses are still on Facebook I just can't use my business pages or contact my clients through Facebook. With my new account on Facebook I tried many times to contact them through a business page showing them screenshots of my business pages that are still open and providing my name, email and cell number attached to that account with my businesses. Still no answer.

I built 4 pages that I use to advertise locally, a landscape site, a masonry site and 2 martial art pages. I would like to continue advertising and get my clients that want to talk to me back. I can provide my information and password to you direct for the disabled Facebook account in question along with any supporting documents you may need.

Thank you,

Larry Hembel