Facebook’s earns a 1.4-star rating from 1436 reviews, showing that the majority of social media users are dissatisfied with platform experience.
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Post with content false and defamatory
I ask as my client's legal representative to remove the following posts as they are false and defamatory
I keep getting this message when I try to click on like even if it is the first time. How do I get this to stop and let me use the function.
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My account has been hacked
Hello im looking for someone to help me I have had my face book account hacked and there using my family photos and now my family are in danger there getting death threats and my 2 yrs old grandsons photos up now, I have reported it to facebook for over 1 yr now and your doing nothing about it, there saying people have win money and there change my email address on the facebook account I cant get into it now im hoping you can help me get my account back to permanently delete the account my name is kelly ives
Desired outcome: i want the account permanently deleted
Attempts to impersonate another person or entity;
My Facebook account was hatched by impersonating a friend of mine trying to link me to an Agent by the name of Francis A. Smith02. Stated I had won the lottery and then request money from me to obtain a grant (which is different from a lottery) this started at 4:17 pm July 31, 2022. It ended with informing this individual this was a scam at 5:51pm after I asked for the government agency name, he represented and his identification number.
I called my friend while chatting with this individual and she knew nothing about it because she did not send me an Instagram with this link
Desired outcome: I would like to shut down my account and create another account.
FB blocked me for posting copyrighted pics that were not marked as such. . .
FB REALLY needs to change its rules regarding copyrighted pics. This is the third time now that I've gotten nailed for posting a supposedly copyrighted pic that had NO copyright logo on it, and the pages I got it from didn't indicate that it was a copyrighted pic, either. One of them had even been made into a meme! How was I supposed to know that these were copyrighted pics, under those circumstances? The first couple of times this happened, I simply just got warned and FB removed the pictures. But this time around -- I had just simply posted a nice nature picture that anybody could have gotten from anywhere, with no markings whatsoever on it -- FB blocked me for three days from BOTH of my accounts, and wouldn't let me use Messenger, either! FB needs to change the rules and only "punish" people for posting copyrighted pics if said pic actually has a copyright logo on it. There are countless numbers of pictures that get taken from their original sources and get moved all around social media on a regular basis, and the information about the pic doesn't always accompany it. People REALLY need to mark their pics with copyright logos, AND their name, if they don't want other people using them, so that other people like me don't get locked out of their accounts for accidentally posting them!
Desired outcome: I want to have my FB record cleaned for accidentally posting copyrighted photos that were not indicated as such, so that my account won't be disabled if I accidentally post another one! And I want to see the copyright rules changed as well!
Complaint
If there was a possibility I could rate this platform -100 and block this platform forever! They let you post everything against nation and things which are political outsiders! Which are propagated by news as evil and so on! But they block you for everything if your political, religiuos, sexual orientation or gender views doesnt meet political as they trying to impos to mass! Facebook sends and propagates racism, degradation, hate each other, war to masses! It abuses other people who doesn’t met their politics! It should be closed as such as possible! They are blocking me for 30 days each time I post my thoughts or views and ban me for “hate speech”,”violence”,”racism” which werent even meaned in my each comment I was banned for! They are abusing me by baning and slander the reason I even didnt meant!
FB sells porn
I posted a picture of just what I was blocking, which was FB profiles of young porn, and porn sites. I deleted the picture, and five hours later, I’m restricted for “sexual content “ and going against community standards. YET FB has all those Porn Sites, and that rose vibrator ad that’s always on my feed. FB basically is selling PORN . Maybe the authorities will get involved.
Desired outcome: I shouldn’t be banned at all , especially after I deleted, then five hours later.
Facebook resetting password
I have been off Facebook now for 2 months at least because I forgot my password. I hit Forgot password and put in my information, I have tried my phone number, my name, and email and it says it sent a code to my phone each time and I still have not received a code and I have tried multiple times. There is nowhere in the help center to help you with that.
Desired outcome: I just want access to my Facebook again.
My account has been hacked and no one will help me.
On July 19th I went to my Facebook account and found that it had been hacked. I quickly pushed the “review”button and since I’ve been trying to contact FB in anyway that I can. My identity has been stolen and bank accounts, Venmo account, and FB account have been hacked. Now, someone os buying ads using my FB account. I’m trying to tell someone at FB what is going on. I just want my pictures from FB. I need help.
Desired outcome: Please please allow me to have my FB account back. I’d appreciate a response. I want my pictures that are on on my FB account.
my NEW account was disabled LITERALLY 5 minutes after creation
I created a new FB account yesterday DebsDotz
5 MINUTES after i created it THIS HAPPENED (screenshot attached)
No explanation no nothing. I have another FB account called nellie needlefelter which i have had for years but i just deleted it...in the hopes that this will allow me to have my new account
I NEED THIS NEW ACCOUNT
I have been personally invited to several groups that i would like to participate in. i take offense to being accused of impersonating someone else I AM NOT!
I SIMPLY chose to have 2 fb accounts CLEARLY that is not allowed
can you please allow me to have my debsdotz fb account
can you please reply to me with a solution as soon as possible at [protected]@proton.me
kind regards
deb wojak
Desired outcome: i want my new account restored and fully functional i need this new account for my artwork
No way to contact facebook
My facebook account was hacked and they changed the email. Therefore, I cannot access a rest code or change my password because everything goes to that email. They took my phone number and made another account with no pics so, when I search for account with phone number the other one comes up. I have pics in my old one that I need to have because they can't be replaced. I can access it on a computer I have been on before but at a stopping point when trying to change password because they are sending to the fake email.
Desired outcome: Recover facebook account or email or someway to contact facebook
About my facebook locked
Hi my name is Dana krolikowski my account was hacked on june 25th and locked down on June 27th that profile with me in the green shirt should of been deactivated the first week of July as it is not me that is using that profile I am not from Russia or ohio they are still using that profile yet I am upset cause I have pictures on there that are important to me in have called your facebook line and u have since very rude agents they keep asking me to get security cardslet me just say I lost 4000 dollars thanks to your agents and I almost went to jail because of fraud all I want is my facebook back my friends and family are wondering where I am at I had to profiles the one with me in the free shirt needs to be deactivated the one with me in the orange shirt with 2 kids is the one I want plus my contacts and picture PLEASE
Desired outcome: Email me at [protected]@gmail.com
My page has been restricted
My page has been restricted without issue or violation please resolve my page
I’m sick of Facebook restricting my account over misinterpreted comments or posts! You’ve restricted me multiple times for petty crap. You’ve restricted me for sharing something that someone else posted but didn’t restrict them!
Ever heard of the First Amendment? Ya know the one that guarantees freedom of speech?
All the other garbage that you let get posted is ridiculous!
Setting up an account
My name is Melissa Buchanan and i am complaining because Facebook keeps disabling my accounts and I don't know why. The first account I set up days ago and that account was disabled. I followed the instructions on the internet when setting it up and they still disabled it. Then yesterday I set up another account under my phone number. That account was also disabled and I don't know why. I can't seem to have an account with Facebook and I don't know why. Please let me have an account with Facebook!
Desired outcome: I would like an account with Facebook.
Charges on my discover / dates
6/12,6/13,6/29,7/01,7/11,2022
I play word chums and occ. purchase 10.00 But never this many and as often, and never for the amt. of 15.00 and one more for $14.99 Never charged for that amt. ..Please check and refund me for 4of these charges. $49.99
Sincerely Joyce
[protected]@gmail.com
phone [protected]
I admit to one charge of $10.00
.
Desired outcome: would like refund $49.99 to my Discover card
Being disabled without clear explanation
My name is Pamela Joy Licatino.
Business is Coastal Winds Publishing House. [protected]
My account(s) have been disabled without any specific explanation as to why. I cannot correct any discrepancies without knowing what I've done wrong.
I'm asking to be given another opportunity to have my business with Facebook. I've read the terms and agree.
Desired outcome: The opportunity to run my business within the terms described by Facebook. I'd like another opportunity to correct mistakes and to make them right.
I'm 75 yrs old & BLOCKED from my Facebook page
My account(s) have been disabled. AKA BLOCKED. My family has called to see if I am OK.
NO I AM NOT OK. . . . I'm 75 and Stressed over this.
I could not get into my page using their Steps. Nothing has helped me.
No Contact Numbers for Support to Help us either. . . Nothing.
My account(s) have been disabled without any specific explanation as to why.
I cannot correct any discrepancies without knowing what I've done wrong.
I also am NOT TECH SAVY. . .
This Security Mess has Really Upset me.
This is my only means of socializing with family and friends.
I also am an advocate for the missing persons in the US, and Have a Missing Daughters Page.
Please HELP.
FREDA GABLE
Sexual harassment
Recently I joined a Facebook group called desires, and I posted a selfie under a post then a random man commented under. he had messaged me and asked about my age and my gender then sent me a picture of myself from my Facebook page and asked me to go and video call him while naked then he continued to harass me about sending him nude photos of myself. I tried to report his page but nothing has been done.
Desired outcome: banned profile and fbi investigation
being taken off
Hi I received a message stating I wasn't allowed to be on facebook and I don't understand why I haven't written anything or commented about anything I use facebook for market place and browsing all the write ups for local groups also I had to put a photo up which I never wanted to I would like to know what I have done to be blocked from FACEBOOK
Regards Jess Bryant
Double standards
On 20th July I was banned from Facebook for 24 hours and am still banned. The reason I was banned was because apparently I have crossed the line with sexual reference. This is totally crazy as it shows Eric Clapton and Cheryl Crow having a kiss on stage.. If you took the time to open it you would find that it is a live concert where so many exceptional players pleasing their audience with wonderful music, yet you accuse me that this is not of your standards.. If you cared to check on what comes onto my Facebook which comes from outside sources, obviously approved by you, then you would have reason to be cross. This week alone I have received soft porn with listings about father in law and daughter in law, stepmother and step son all Japenese, as well as advertising for the Blue Pill which will allow you to have sex all night, plus graphic and I mean Graphic visual images of a woman laying naked with semen oozing out of her vagina also showing a mans hard erect penis, and this goes on all the time but I guess you get paid to show this advertising yet you ban me from trying to share a live show with Eric Clapton etc. I recognise that at a few times I have made comment that you found unjust to which I was more than happy to accept so not being one eyed on this subject. You advised me that I am banned for 24 hours because of a music clip live on stage yet here it is 22nd July 2022 and I am still banned.
Desired outcome: I want a response to this as a matter of urgency as so many times before I have raised the lurid images and videos that get posted on my Facebook and not once have you shown any courtesy and replied.
Facebook Reviews 0

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific problem you faced with your Facebook account or service.
- Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
- The exact nature of the issue, with as many details as possible.
- Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
- The company's response or lack thereof.
- How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.
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Overview of Facebook complaint handling
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Facebook Contacts
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Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 80 80 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 178 178 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
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Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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Facebook social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 25, 2025
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