Facebook’s earns a 4.3-star rating from 7791 reviews, showing that the majority of social media users are very satisfied with platform experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
my NEW account was disabled LITERALLY 5 minutes after creation
I created a new FB account yesterday DebsDotz
5 MINUTES after i created it THIS HAPPENED (screenshot attached)
No explanation no nothing. I have another FB account called nellie needlefelter which i have had for years but i just deleted it...in the hopes that this will allow me to have my new account
I NEED THIS NEW ACCOUNT
I have been personally invited to several groups that i would like to participate in. i take offense to being accused of impersonating someone else I AM NOT!
I SIMPLY chose to have 2 fb accounts CLEARLY that is not allowed
can you please allow me to have my debsdotz fb account
can you please reply to me with a solution as soon as possible at [protected]@proton.me
kind regards
deb wojak
Desired outcome: i want my new account restored and fully functional i need this new account for my artwork
No way to contact facebook
My facebook account was hacked and they changed the email. Therefore, I cannot access a rest code or change my password because everything goes to that email. They took my phone number and made another account with no pics so, when I search for account with phone number the other one comes up. I have pics in my old one that I need to have because they can't be replaced. I can access it on a computer I have been on before but at a stopping point when trying to change password because they are sending to the fake email.
Desired outcome: Recover facebook account or email or someway to contact facebook
About my facebook locked
Hi my name is Dana krolikowski my account was hacked on june 25th and locked down on June 27th that profile with me in the green shirt should of been deactivated the first week of July as it is not me that is using that profile I am not from Russia or ohio they are still using that profile yet I am upset cause I have pictures on there that are important to me in have called your facebook line and u have since very rude agents they keep asking me to get security cardslet me just say I lost 4000 dollars thanks to your agents and I almost went to jail because of fraud all I want is my facebook back my friends and family are wondering where I am at I had to profiles the one with me in the free shirt needs to be deactivated the one with me in the orange shirt with 2 kids is the one I want plus my contacts and picture PLEASE
Desired outcome: Email me at [protected]@gmail.com
My page has been restricted
My page has been restricted without issue or violation please resolve my page
I’m sick of Facebook restricting my account over misinterpreted comments or posts! You’ve restricted me multiple times for petty crap. You’ve restricted me for sharing something that someone else posted but didn’t restrict them!
Ever heard of the First Amendment? Ya know the one that guarantees freedom of speech?
All the other garbage that you let get posted is ridiculous!
Setting up an account
My name is Melissa Buchanan and i am complaining because Facebook keeps disabling my accounts and I don't know why. The first account I set up days ago and that account was disabled. I followed the instructions on the internet when setting it up and they still disabled it. Then yesterday I set up another account under my phone number. That account was also disabled and I don't know why. I can't seem to have an account with Facebook and I don't know why. Please let me have an account with Facebook!
Desired outcome: I would like an account with Facebook.
Charges on my discover / dates
6/12,6/13,6/29,7/01,7/11,2022
I play word chums and occ. purchase 10.00 But never this many and as often, and never for the amt. of 15.00 and one more for $14.99 Never charged for that amt. ..Please check and refund me for 4of these charges. $49.99
Sincerely Joyce
[protected]@gmail.com
phone [protected]
I admit to one charge of $10.00
.
Desired outcome: would like refund $49.99 to my Discover card
Being disabled without clear explanation
My name is Pamela Joy Licatino.
Business is Coastal Winds Publishing House. [protected]
My account(s) have been disabled without any specific explanation as to why. I cannot correct any discrepancies without knowing what I've done wrong.
I'm asking to be given another opportunity to have my business with Facebook. I've read the terms and agree.
Desired outcome: The opportunity to run my business within the terms described by Facebook. I'd like another opportunity to correct mistakes and to make them right.
I'm 75 yrs old & BLOCKED from my Facebook page
My account(s) have been disabled. AKA BLOCKED. My family has called to see if I am OK.
NO I AM NOT OK. . . . I'm 75 and Stressed over this.
I could not get into my page using their Steps. Nothing has helped me.
No Contact Numbers for Support to Help us either. . . Nothing.
My account(s) have been disabled without any specific explanation as to why.
I cannot correct any discrepancies without knowing what I've done wrong.
I also am NOT TECH SAVY. . .
This Security Mess has Really Upset me.
This is my only means of socializing with family and friends.
I also am an advocate for the missing persons in the US, and Have a Missing Daughters Page.
Please HELP.
FREDA GABLE
Sexual harassment
Recently I joined a Facebook group called desires, and I posted a selfie under a post then a random man commented under. he had messaged me and asked about my age and my gender then sent me a picture of myself from my Facebook page and asked me to go and video call him while naked then he continued to harass me about sending him nude photos of myself. I tried to report his page but nothing has been done.
Desired outcome: banned profile and fbi investigation
being taken off
Hi I received a message stating I wasn't allowed to be on facebook and I don't understand why I haven't written anything or commented about anything I use facebook for market place and browsing all the write ups for local groups also I had to put a photo up which I never wanted to I would like to know what I have done to be blocked from FACEBOOK
Regards Jess Bryant
Double standards
On 20th July I was banned from Facebook for 24 hours and am still banned. The reason I was banned was because apparently I have crossed the line with sexual reference. This is totally crazy as it shows Eric Clapton and Cheryl Crow having a kiss on stage.. If you took the time to open it you would find that it is a live concert where so many exceptional players pleasing their audience with wonderful music, yet you accuse me that this is not of your standards.. If you cared to check on what comes onto my Facebook which comes from outside sources, obviously approved by you, then you would have reason to be cross. This week alone I have received soft porn with listings about father in law and daughter in law, stepmother and step son all Japenese, as well as advertising for the Blue Pill which will allow you to have sex all night, plus graphic and I mean Graphic visual images of a woman laying naked with semen oozing out of her vagina also showing a mans hard erect penis, and this goes on all the time but I guess you get paid to show this advertising yet you ban me from trying to share a live show with Eric Clapton etc. I recognise that at a few times I have made comment that you found unjust to which I was more than happy to accept so not being one eyed on this subject. You advised me that I am banned for 24 hours because of a music clip live on stage yet here it is 22nd July 2022 and I am still banned.
Desired outcome: I want a response to this as a matter of urgency as so many times before I have raised the lurid images and videos that get posted on my Facebook and not once have you shown any courtesy and replied.
My account was hacked and my photos were stolen
hi my facebook was hacked the by the person using this account
https://www.facebook.com/profile.php?id=100016479156884
they stole my photos and now posting them on their page and now posting them WITHOUT my consent and talking trash about my reputation
this person also impersonating other people here's all the accounts I found related to them
صدام كريم
https://www.facebook.com/profile.php?id=100035539911126
عبد الله صباح
https://www.facebook.com/profile.php?id=100009157274648
Rana Raad
https://www.facebook.com/rana.alsimmary
Hasan Hasan
https://www.facebook.com/hasan.kadem.395
I have attached what I have so far but there might be more these photos don't belong to that individual they are my personal photos and this person DOES NOT have my MY CONSENT to post them
Desired outcome: to remove the photos and the reputation harming posts and preferably closing that the hacker's account, to stop this cyberbullying
My facebook account was disable
Sir. My account is disabled my account name (Mihir Kamani) has been community disable. Sir I'm sure I didn't break your rules and regulations and I respect you and your community guidelines, sir I'm sure you have made a mistake please sir I request you please review my account again and reopen my Facebook account as well as soon possible because sir I have linked my account other social media platform like (PUBG mobile, Instagram) and many apps which I downloaded from play store I remember I followed your all rules and regulations but still my account was disabled.
Please sir review my ID faster, and kindly update your report system.
Thank you so much
Account name - Mihir Kamani
Account Date Of Birth -23/10/2000
My Facebook account link-
https://m.facebook.com/si/actor_experience/actor_gateway/nt/?flow_id=1239702512886472&ext=1658499913&hash=AeRMAH9ki0FethOuSsI
Account hacked
My page has been hacked. Whoever hacked my account changed my resolve to an aol email and removed my telephone number. I can’t access it at all they also hacked my IG account. So I’m unable to access either account. They have used an email that I can’t access. When I tried to access through FB the code that they sent I can’t access because that’s not my email address. My date of birth as you can see is not my date of birth. My dob is 8-27-77. Trying to contact FB is if no help. There is no contact or phone information.
My name is Nia Randall-Gregory on both accounts. You can reach me at my email address: [protected]@yahaoo.com
Desired outcome: I want my accounts to be recovered
Inappropriate comment
On the 25th June I messaged back Samantha on Marketplace for not letting me know that the item I was after was no longer available after she had already told me it was available. I was sent Abusive messages back from her Calling me "A Keyboard Faceless [censored]", I Reported her for Abuse, inappropriate content etc, and I've heard nothing back from you. I understand there are strict guidelines and rules we must all follow but I think the Abuse and Comments I received from her crossed those boundaries.
Desired outcome: I would like a reply from Facebook and what action you are going to take. Thank You.
My question's
1) I posted an actual article (quoted) from a university page regarding the use of propaganda by the media to aid Hitlers rise to power and my account was restricted,
2) I posted that "public execution" would send a strong message, of a GET THIS CONFIRMED CHILD MOLESTER AND MURDERER and my account gets restricted,
3) today I am skimming through MY OWN POSTS looking for MY PICTURES, of my family, and they restrict me for going to fast and abusing the feature, WHEN I AM SORTING MY OWN CONTENT,
are the staff on this site antisemetic ? perhaps support child abuse ? and what bussiness is it of theirs when I sort my own pictures,
I will be looking to file a complaint higher up, maybe some government investigation is warranted ?
My name quoting in public
In 2019
i had this woman name
Panchali Magdalena Panapitiya
on my fb
friend list as she appeard as animal rights activist but
he her page one period bombard with hate speech in Sinla language including the President of the country , i simply advised her adress rulers in proper manner giving respect to elders since she did not respect and she continued hate speech
i unfriended her .
today in Year 2022 July 13
she made a post quoting my name and encouraging ppl thanking ppl who tagged me
she did same thing to another woman quoting her name making fun of her name is Champa )
Since The government had failed today so many ppl taking revenge on ppl who supported the government at that period
i believe Pancalis intention encourage those ppl to harm us
in Sri lanka its natural ppl to react without even checking in to facts and take law in to their hand
im concerned of my life hence i reported that post immediately to fb
and also for the fb message team
today is 16th untill now post not taken down no matter how many reports made
did you know hate speech can come in dif ways to avoid getting reported to fb
ppl write sarcastic way to harm /tarnish character..
abuse can come in dif form
im disappointed fb action and respond by fb
may i know inb2019 advise i gave , she made it public today ?
obviously intention to harm me and tarnish my name
I feel unsafe and believe fb become unsafe ground to stay as even after reporting the page and the post fb had failed to take action
If any harm come to me fb partly responsible as fb team did nothing to victim request
Kindly ask to remove this post immediately As I feel uncomfortable every one seeing my name she has no right to quote my name as she is not in my frnd list
Thank you
DS
Dil SIRIWARDENA
also can email to me
[protected]@yahoo.com
Desired outcome: Remove post immediately with advise the concerned party
Face book page, Katrine Martha Loen, they tried to extort money from this page.
This person, using this page contacted me, to be friends. after chatting she was very flirty even after being told I was married, 65, with 3 adult children. said 41 years old, lieutenant in Norwegian army and a doctor. she said she was getting out and wanted to go to the U.S. as her father passed when she was 12, not close to mother. she had lived with her aunt in Norway until the army. To her age was just a #, understood I was Married, did not care about $$, power etc. She was to get out in 3 weeks, she was in Mosul, Iraq. then she got transfer order to a remote camp in Rawa, Iraq. she emailed me a copy of the transfer letter. said she had valuables she could not secure or take with her to new location. Could she send them to me for safe keeping until she got out? I said OK as long as it was no expense to me. She sent it that day, emailed packing slips, recite for $1900.00 paid for shipping. tracking #. she left for remote station the next day. two days later I received an email from Fox Freight Express saying the package was in Indonesia and $3864.00 for tax, importation fees, var. fees. She could not pay from where she was at. when i would not pay, I was a terrible person, she ask 5 times and even wanted to ask my wife, as I told her my wife said they were probably scammers. I blocked and reported on my fb page but 3 days later she is still chatting on her fb page. Someone else checked. I have the name of an 80-year-old man who sent $3864.00 for a package being sent to him from her, after paying he was Told that customs took package because it contained a large amount of cash. It would require $47,000.00 to get it released. I know I am not to include personal information, but the fb page name is the only way to report. also, an email address she/they use in this scam is [protected]@gmail.com. They want to chat mainly on email after first fb. Thank you for ang thing you can do
Desired outcome: Shut down fb pages 2 Katrine Martha Leon and Kathrine Leon. Shut off email account. I don't know if anything can be done about Fox Freight express. They are not a u.s. company and I think that web site is fake and ran buy the people
Unlocking of account
I try to enter into my account. As from the 10th of July 2022. It was locked apparently due to someone that was hacking into my account. I did sent my I. D several times but still my account is not opened as said after 24 hrs. Why? Is this the type of service we get from Facebook? It was a long time since I used this account but I do need it for contacting friends, family and doing business. Facebook is very helpful in getting information from local businesses. I am totally lost in a new area without Facebook to get information of my local town/city's people and businesses. My handcrafts and skills must be advertised on Facebook for doing business in m y own town and surrounding towns. With the world wide crises in the economy we can not afford to loose business or friends. Fuel is very expensive and we can not drive around to get information from different stores. Time is money and money makes the world turn around.
I am complaining about a malicious script that has been spread through the messaging app
The malicious code says ; "Look who died" https:// photo,fns3,quest Omkdh1h7, it has hit just about anyone I know and more. It did not start in my account but it's very disruptive. Facebook needs to clean this up, I can't and if your platform expects customers to keep putting up with this type of disruption, your platform is useless. Dates of hack seem to be about July 8, 2022, I am Martha Bennett, from Blaine, WA. If you don't clean it up, I may have to close my account.
Desired outcome: clean up the malcious code on your platform
Facebook page deactivated
My facebook page has been suspended, Since Monday July 4th, I was reported for going against Community Security. I appealed this action, I have posted nothing that would be bad. I am thinking someone has hacked my account. I can't hear back from anyone at facebook. Have sent numerous emails, and reported the problem. Can someone please help me. [protected]@myactv.net
Facebook Reviews 0
If you represent Facebook, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Facebook
The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific problem you faced with your Facebook account or service.
- Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
- The exact nature of the issue, with as many details as possible.
- Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
- The company's response or lack thereof.
- How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.
Overview of Facebook complaint handling
-
Facebook Contacts
-
Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
-
Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
-
Facebook social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 16, 2024
- View all Facebook contacts
Most discussed Facebook complaints
Ripoff/scamRecent comments about Facebook company
Friend list and All button & Suggestions and being temporarily blockOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.