Facebook’s earns a 1.4-star rating from 1433 reviews, showing that the majority of social media users are dissatisfied with platform experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Restaurant
Cacio e Pepe Sidcup Kent uk
I have tried and tried to advertise boost adverts
Etc etc
I am being told can't boost can't advertise what is going on
My name is Teri Fletcher this restaurant is my boyfriends he taken over 3 months ago
It's impossible we can't advertise or boost please can you sort this please
Tele [protected]
[protected]@icloud.com
Thank you
Desired outcome: Need to advertise
Hacked
I have been hacked on facebook twice now in less than two months. I followed all of facebooks prompts and sent them a copy of my ID AND, the email associated with my account is the same one that I've always had. Regardless, when I follow their useless prompts they're sending the codes to the hackers email account. It's literally the only email they have on their 'recover account' page or whatever and regardless how many times I have messaged them about this, they still only have the hackers email there. (It's insane.) They know this. presently a hacker is extorting my friends, minus the ones I talk to in real life, they have had at least 12 reports from my other friends that my account is hacked but, they're letting it happen anyway. This has not been going on (this time) for two weeks. Each time I get hacked, it's immediately after I post a peer reviewed paper or empirical evidence against the current narrative, whether it be AGW related or Covid related. There is not a chance they are not complicit in this. How can they create an algorithm which can find anything true, anything peer reviewed or empirical and then slap a 'false-fact check' on it but cannot tell which email account I have used and somehow ignore numerous reports from others on FB that I am hacked.
Desired outcome: Expose Facebook.
Ilegal sell of animals all around facebook
There's hundreds of facebook pages dedicated solely to the sell of dogs, cats, birds, reptiles, exotics, etc.. which according to their own rules is not allowed and in some countries even ilegal. When you report this they do NOTHING and allow them to keep operating as normal. Sellers in this pages are aware of the filters and close deals using inbox but post openly on the platform and reporting each post or reporting the entire page is the same thing, they don't find anything wrong! Oh but they didn't allow my ad to sell a dog kennel (without any dog inside). This is ridiculous coming from a multimillion company, they are criminals for allowing this to happen in their watch.
Desired outcome: Make facebook accountable and have them really review reports
Been Banned from Facebook twice
I am about done with with Facebook and have deactivated my account for the next several days until I decide if I will delete my account permantly or come back. The first time I called someone a POS they flagged it as bullying and banned me for 24 hrs. Today I commented in a private group about some men being pigs. I get a message from facebook stating that they have flagged my comment and will review it. The next thing I know I get a message from FB saying I breached their terms and I get another ban of 3 days and that it's considered hate speech. I wasn't even bullying anyone and I don't consider men are pigs hate speech facebook has really overstepped here. It's an automated system picking up everything everyone says and it's harrassment as far as I am concerned. I want something done about this someone will come up with a better social media platform and FB will go under because of this. Oh I will also mention someone called a girl a racial name I reported it and it doesn't go against Community standards but this does makes no sense. I want my account unblocked they are violating my rights and from I am reading on here a lot of others rights to. I have seen a lot worse report it and nothing gets done with sad that people that make innocent remarks are getting banned for stupid stuff. I have 3 days to decide but I am about done with FB there is no reason for this something needs to be done about this it's getting out of hand and I will end it here
Desired outcome: I would like my account unblocked and the accusations removed from my account
Me too. I was continually harassed by some nut job so I told him to screw off! That is NOT bullying. He was bullying me. Then last week they reprimanded me for some trivial comment and it was so wrong and i significant I cant even remember what it is. I did post on my wall what they did. I read and see sooooo much worse. Also, like you I comment about animal abuse vs child abuse. Both equally disturbing. And we get in trouble about commenting on such horrible things. The world has gone crazy. Including some of these rules
Facebook website for communication
I have been blocked twice my facebook. One post was about removing a device boot from an airplane. It was found offensive to them and against their standards. The other was a comment about a corporation crushing a business owner. The business owner was the only name involved in the company that was crushed was the only name involved. I now cannot access an account I cannot go into complain about Facebook's implementing the block against me. Yet they will allow terrorist groups on their sites recruiting members. The only thing that may have been offensive was a background screen that they had put on there site to be used.
Desired outcome: punish Facebook and get them to stop illegal blocking of comments
comment posted account restricted against community standareds?
I commented on a Matt Walsh Post which is still up by the way, My comment was the words
"Free Kyle"
and my account is once again restricted for 30 days.
I don't understand how that comment goes against community standards.
Please review and explain thank you
Desired outcome: release of 30 day restriction
Verification of my account
I am locked out of my Facebook account and have tried every method to recover it. I believe my account was hacked and or has been disabled by FACEBOOK. I have tried every recover method only to get error messages from Facebook. I also no longer have access to the email address and or cell phone number I signed up originally with. I have even tried submitting my drivers license to verify my ID, and I am still getting error messages
Desired outcome: Access to my Account
unethical behavior on my deceased brother's (Keith DiLuzio, age: 55) Facebook Page
My 55 year old brother, Keith DiLuzio and his wife (Rebecca Babo DiLuzio) recently both died on 9/26/21 due to a fentanyl overdose. My brother, Keith and his wife (she was a nurse) have a long history of addiction and alcohol/drug abuse. On 11/4/21 my 21 year-old nephew (Kyle DiLuzio) and his 21 year-old girlfriend (Aubrey Balzer) impersonated my dead brother, Keith and posted a horrible post on my sister, Vicky DiLuzio's FB Page. My nephew and his girlfriend are angry because my nephew is not included in my deceased father's Last Will (his grandfather). So they are impersonating my dead brother, Keith DiLuzio and posted a hateful post on my sister's FB page. They do not want to face the reality that my brother and his wife both were alcoholics/drug addicts, which resulted in their death along with another female woman in a hotel room in Jacksonville, FL. They are censoring my dead brother, Keith's FB Page. For example, my sister Vicky DiLuzio and I posted Keith's eulogy on his FB Page and they deleted the eulogy (written by me and my 85 year-0old mother) and any note written by me or my sister, Vicky DiLuzio. Keith married a second cousin, so Rebecca's father is my father's cousin. Censorship and prohibiting free speech of family members is appalling. Bereaved sister, Kimberly DiLuzio [protected] cell phone
Desired outcome: Take down my dead brother's (Keith DiLuzio) FB Page or allow everyone to post on his FB Page without being censored by my nephew and his girlfriend
Account disabled for no reason
On the 21st October my Facebook Account showed a video that I can't play, saying it breached their Common Standards regulations? I didn't post anything on that date, can't view it to see what it is as the link is broken, the Continue button is broken and I can't get into the account to view my account violations or appeal! I am a married mother of two without a speeding ticket to my name, and all my memories are on this account. I am distraught.
Account is under [protected]@gmail.com
Desired outcome: Reactivation of account
Inappropriate post on a competitive group site.
I am an administrator with 2 groups in Georgia. Lake Sinclair and Lake Sinclair Post All. We had a member on our PA group that would not follow rules and was very rude and nasty to other members as well as the admins. When he was blocked from the groups he started his own site and called it " New Lake Sinclair Post All.
This is his introduction: "This group was created for any Post in Lake Sinclair area ...Not to be bias by Cindy Svec Admin of other Post All Group ..
No selling Guns, Drugs, or Pornagraphic Material because that violates Facebook policies ..
Otherwise have fun and get to know your neighbor's and businesses and Not Have to be Monitored by a Control Freak.
This is highly inappropriate and should not be allowed by FB. This man was removed due to not following the rules of our site and I believe is in violation of your community standards, The person mentioned above, Cindy Svec, tried to get this taken down several years ago but apparently was not successful. I just saw the introduction yesterday and was appalled that FB would allow this to remain on the site. Ms. Svec was the creator of the Post All site and also a FB Power Admin and does not deserve to be slandered, bullied or publicly abused by the admin and founder of the new group. This has been allowed to stay up since 2017. Please remove the introduction from the group that has it pinned. Ms. Svec has since moved from the area and no longer admin on the original site but was an excellent and fair administrator. Thank you. I look forward to hearing from you.
Locked out of account
Date of incident was the 17th october, I received and email from facebook for a password reset, the thing is I didnt request a password reset, so to be safe I logged in then changed my password to be on the safe side. I logged of when I tried to get back in they stated ive been locked out for my protection due to unual activity. And to protect me my account cannot bee seen by anyone. I follwoed the on screen steps to recover my account, I uploaded my id and followed the email instructions to unloack my account. This has not worked not sure if I was doing this right but ive tried 6x now uploading my id the past couple of time theyve stated my id doesnt match what they have on file, dont knnow whether to laugh or cry ive tried 6x and apparantly my face dont match my id... Ive sent them emails and filled the helps forms no one gets back, as we all know noone cares. I need my account unlocked asap! I spoke to a social media lawyer who gave me advice etc and is whilling to take on my case as facebook are going agaisnt the law for users. But taking on my case requires alot of money. This can be resolved quickly if facebook got their finger out. Useless customer service they are only about their profit and gain they dont care about users. Legitimate users get locked out and hackers, spammers abusers, peados are allowed in.
Desired outcome: my account being unlocked
my facebook account has been disabled i dont no why
Account restriction due to spam posts detection warnings
Several of my posts are being marked spam or false advertising. I see no such content violation. This is happening almost everyday. I was restricted and now getting a warning almost everyday. It seems as though my account has been restricted because I am hardly getting likes to my posts. These posts are religious and philosophical. Others are posting the same things and theirs not considered false advertising nor spam. I feel as though I am being targeted by Facebook. I am a simple person with no ulterior motives I am using Facebook as everyone else. Most of my friends cannot see my posts why are tyou hiding them from my audience. What is false advertising about some religious quotes. Please look into this apparent harassments by Facebook. I used to pay for advertisement and nothing came out of it I got no leads nor clients from what I spent. I stopped So I do not know if this is why I am targeted. Thanks
Desired outcome: I would like this harassment of my posts and I being restricted on Facebook of not real reaon. My posts are not in violation to standards other users post the same things
Facebook babbing my account with no violations
I opened a facebook account & I being banned & restricted from reacting sharing & commenting with no account violations. Someone has hacked my original account & I opened a new account & now I find facebook or it's Ai is constantly blocking or harassing me or the person hacking my account old has found my new account.
Desired outcome: stop the unfair treatment on my account
Signup problem
Gregory Degelman/ I have tried to signup for a Facebook account a couple of time in the last 3 month. Every time after I put in all my information, It shows they will email me a code to confirm my account, When I go to my email to get the code, And try and go back on there site. It keeps on showing account has been dissabled. I have talked to other people who tried to signup for a account on Facebook, That have said it happen to them also, I have tried to send them messages about it, But when your finish writeing the message, And click on to submit, It ask for a mobile number all the time, I don, t have a cell phone, To me this is dissemination against low income people, I am shure there are other people on Facebook, That don, t have a cell phone also, They have to different phone number showing for customer service, When you search online, But I tried both of them, A recording come on that they are not recieving calls at this time, Finely on October 17th, I was able to signup for account with them, I was on the site, Looking up old friends of mine, After about 20 minutes I sent a message to one of my old friends, Ten minute later a message shows up, Account has been Dissabled, I sent a email on October 20th / Around 10.00 Am to the founder of Facebook, About the problem, He has not email me back yet.
Facebook Singapore Finance Team
Singapore Finance Team - Against Facebook ethics policy. Head of Finance, Lilian Ang protected countlessly of her Singaporean team mates - Vera Ng, Valerie Tham, May that she brought over from Polycom. Despite both Vera and May had treated their own staff and other new leaders unprofessionally. Vera is someone with high jealousy, whenever she spotted new leaders with better marriage life than her, she will find ways to get rid of them through Lilian. This is obviously misused of Facebook to work for her own agenda. She is also never worked in corporate tax before, but Lilian given her the best opportunity to take up the role and against the fair employment ordinance as there are many more Singaporeans are better than her. As for Valerie who is an under performer e.g. not able to prepare any process improvement ideas in English, not able to reply an email independently, usually one email taken a week to work on it. Just because she is an obedient person, always bake cakes, cookies or help them to book restaurant for personal event etc. for Lilian and Vera, hence get to stay for years in the Finance team. As for May, despite treated a staff unprofessionally, at the end the staff being managed out but May gets to stay. However, if same case happened to other Managers, Vera or Lilian will get the staff to make unjustified complains to HR and have HR quickly conduct investigations, despite many investigations had no basis, just because Lilian doesn't want her colony or empire being affected, she will just manage them out. Lilian has also mentioned in meetings several times that she doesn't like China being taken away by another Finance Head. With the above, really not sure why Finance still keeping an unhealthy team for so long and no one taking any action to investigate all of them or speak to the former Finance team members to find out more?
Desired outcome: HR to conduct fair investigation
A hyperlink to the defense fund of an accused was censored. Since accused are presumed innocent until proven guilty, how is this a justifiable action?
Sheriff Clarke, on Oct. 1st, had a hyperlink and a image of Kyle Rittenhouse in a post. His post was censored with the message:
"Your post goes against our Community Standards on dangerous individuals and organizations."
How can a person who has never been an offender in the past, and is presumably innocent in the present, be dangerous.
This is arbitrary, and politically motivated.
The resolution required is to remove such restrictions from Facebook.
Desired outcome: The resolution required is to remove such restrictions from Facebook.
Marketplace
I interacted with Chad Hicks from Rockville, VA on Marketplace yesterday. He was extremely rude and made abusive and bullying comments. I want to let you know so you can warn others about this abusive person. He was extremely rude, insulting and could pose a danger to other members of our community. I have attached his Facebook profile and have blocked him.
Name - Chad Hicks
Location - Rockville, VA
Desired outcome: Warning
Made a comment about how Americans can be lazy pos. They blocked my account. Freedom of speech isn't alive and well in the USA. Mark Zuckerburger can eat a D—k sandwich and hopefully choke on it. One of these days your site will be just like MySpace. Go grow a soul your gingerbread man. They must be a bunch of thin skinned half melted ice cubes running the show. Agent your act together before people move onto A better platform. That could happen.
Desired outcome: Don’t care
John Walker Diamond Jublee Limited Edition Bottle Wiskey
I ordered this product from Promotionph per FB advertisement. The first picture is what I had ordered thru FB and the second picture is what I received in the mail from Promotionph. I have written them on a couple occasions about my dissatisfaction and wish to return the merchandise as what I received is not what I ordered and have not heard back from them. Quite evident that it is a scam set up as a FB vendor.
Sheila Borne Bundy
218 NW Shagbark St
Lee's Summit MO 64064
[protected]@att.net
Desired outcome: I want a refund of my monies
being scammed on Market place
We were scammed out of $1000.00 from a Marketplace add for a Amphi Car.
The seller was Vilkun Serhii he created a fake add for this Car. Vilkin even sent pictures of the Amphi Car he also provided a copy of his Driver's License. His email address he used was serhii.[protected]@yahoo.com and we e-transferred the Thousand dollars to this valid e-mail address and bank account. His cell number is [protected]. A police report has been done against this individual but as you know this is a small crime and this individual will probably be a scammer for the rest of his life with no consequences for his actions. How does one create a fake add on Marketplace without proper verification? We would like to be re-imbursed for this money from Facebook. Facebook should be accountable for these criminals on line a theft is a theft.
Please block this crook from scamming others. Thanks Suzanne Hoekstra
Desired outcome: the scammer blocked for life and re-imbursement of funds that were scammed
Facebook Reviews 0

If you represent Facebook, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Facebook

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific problem you faced with your Facebook account or service.
- Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
- The exact nature of the issue, with as many details as possible.
- Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
- The company's response or lack thereof.
- How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.
Overview of Facebook complaint handling
-
Facebook Contacts
-
Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
-
Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
-
Facebook social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 21, 2025
- View all Facebook contacts
Most discussed complaints
Ripoff/scamRecent comments about Facebook company
Temporarily blocked and friends list disappearance




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.