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4.3 24 Reviews 1402 Complaints
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Facebook Complaints 1402

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7:44 pm EDT

Facebook Lucillee

I brought 3 wigs 100% human hair merchant sent me 3 plastic synthetic wig and block me, merchant using different name on facebook to scam people using name adelainewig, lucille, luvithair after is scam people many people name will be change form another. Address scam place doing fraud business on facebook address ;shipping dept dept. Nj 1100 cranbury south river rd monroe township, nj 08831 this place need to be investidation many people victim form them

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8:26 am EDT

Facebook 3 day no post ban from bullying

I just got a 3 day no posting ban from a picture that WAS NOT BULLYING! There is no bullying in my remarks and bulling.

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6:55 pm EDT

Facebook Account

Google code authenticator is not working for me! I did not save first original code and can not access my facebook acct...

I have disabled, as instructed, my 2 steps verification and still facebook blocks everything requesting the code..

I have requestedthrough fb page help.. The prompt says I would get an answer in 5 to 7 days... Its been a month no answer!

I need all the help I can get...
Alberto e aguiar crousset
[protected]@gmail.com

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7:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Trolling

Every time I get out of facebook jail, for reposting something that was "already on facebook", I am sent back. Why? Because your algorithm
Is incapable of detecting complaints from one set of sources? Or because it doesn't notify me and give me a chance to either rebut or prove that the same post was already on face book without repercussions to the original people posting said "offensive" posts.
Ultimately my freedom of speech is denied, and the favored trolls are set free to silence others.

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2:08 am EDT

Facebook Debit card charge from facebook and I don’t even own a facebook account

I was charged 51.84 from facebook the charge said 51.84 facebk nxa8sw6wm2 I don't have a facebook I have had one many years ago but deleted my account before I even had a bank account today I look on my account and seen there was a charge from facebk nxa8sw6wm2 for the amount of 51.84 called my bank to see what that was from because the last time I had used my card was at the gas station for 6.29 of gas and that was on the 24th of august they asked if I purchased something on facebook I don't even have a facebook to make a purchase from they canceled my debit card and sending a new one if I get another charge I am getting a lawyer!

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2:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook General contractor

Michael/Mike/Mikey Dempster is/was the owner of M&M Home Improvement Inc in Red Deer. He's registered with the BBB but his link to his Facebook page seems to be missing or he deleted it.

I interviewed him, but did not check any references, before I had him install a new shower stall. He never installed/sealed it correctly and mold was growing. I also had him rebuild my back deck and it was when he would not replace a "4 dollar fix" (his words) that his lack of honesty and competence came into play. I sued him in Small Claims court (civil). We went to mediation and agreed on an amount. He paid the first half the same day and failed to pay the 2nd half in the time frame he wanted. In July 2020 I obtained a Judgement Order for his defaulting on the mediation agreement. He is not registered as a General Contractor (he told me has 20+ years of experience), lacks the competence and communication skills needed to be a successful business owner and lacks honesty in his business dealings.

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10:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Banning and bullying by moderators

I pasted a copied sentence from an article about mental health to a posted article about a former politician stating they were depressed, and I was banned as hate speech for a statistically proven fact that was not directly aimed at anyone. This has been a repeat issue. Especially when it comes to political content. I am not a republican, but I do lean conservative. I don't share fake information, nor do I make personal attacks. I have been repeatedly banned, censored, and shadow banned so my friends and family cannot or do not see my feed unless I direct them to it.

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7:38 pm EDT

Facebook Arbitrary and capricious community standards

Arbitrary and capricious community standards

Banned from Facebook for violating their ephemeral community standards. These quote "standards" are opaque and therefore meaningless!

There is no references to specific documents which clearly defined what the community standards are their context and their application. I is not possible not to violate these so called standards since they are not specifically defined.

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2:53 pm EDT
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Facebook Monitoring

I'm being stalked by facebook folks for far less things that are being said posted/written on facebook!

White folks comments don't get flagged at all, especially the "n" word!

My comment about "these negros being sent back home to their island for not wanting to wear masks", at the airport, got me... First a 3 day block now a 30 day block? Seriously facebook?

I'm a 13 generation black slave child, negros is not a racist name... [censored] and [censored], which you allow that everyday on facebook!

Now, it is time for the media know how racist your organization is by letting people get on your platform saying... [censored], [censored]s.. All day long, and some one saying negro, is racist!

Yes, it is time.

😐

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6:21 pm EDT

Facebook Suspended

This is on OAN News' Facebook page. It is obviously photoshopped, putting Trump in front of a fake crowd, therefore it is FAKE. I posted 'Sieg Heil' in reference to Trump/Hitler's salute, and Facebook suspended ME, though they did nothing about the fake news. I tried to argue the point, but cannot because there is no way to post, being suspended. I tried to go through Facebook's process, and was denied within 5 seconds. Now I can not even post on their feedback/help page due to being suspended. Facebook is supporting FALSE information.

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7:59 pm EDT

Facebook Violation of community standards

I posted a quote from history pertaining to "a thousand little cuts to loose your rights" and Facebook said I violated the community standards. If true how can people post things about killing our President, or threats about groups coming for our homes. This violation against me posting a quote from history is censorship if I ever saw it. A quote verses a threat. Really?

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4:49 pm EDT

Facebook Posting comments

We are not allowed to exercise our right to free speech anymore, especially on Fakebook. I have seen plenty of awful things posted towards anything republican. But if you say anything about democraps and their hatefulness toward America you get banned. I for one will not stand for the so called peaceful protests anymore. Fakebook needs to be shut down because they are part of the problem with our country today.

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Sharon K Schuyler
USA, US
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Dec 05, 2021 12:55 pm EST

I would like to know when I am restricted exactly what post caused the issue. Maybe the all knowing fact checkers have an answer to this and why one time something is restrictedf and another time not, especially since it was reposted from another fb post! Who is fb to say what is truth especially regarding covid when no one knows what is true and what isn't. Just asking the all perfect fb team. I think it is very unfair of you to restrict and not show one why you have done so unless you just want your point of view and no other.

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Beth Way Weeks
US
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Feb 07, 2022 7:15 pm EST

They're doing the same thing to me. My sense of humor is always violating something. If you're on a PC (not sure how it works on a cellphone), go to SETTINGS & PRIVACY; SETTINGS and then BLOCKING. Type FACT CHECKER into the box for blocking. A list of names should come up. Block them all. Keep checking often. A friend turned me on to this less than 2 weeks ago and I've already blocked 32 'fact checkers'. Good luck.

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Merri Lathrom
US
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Aug 27, 2021 5:23 pm EDT

Got a 30 day ban for posting scientific research on masks... This is ridiculous..I see horrible stuff on fb everyday but they ban me for science.. Nice!

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Sharon K Schuyler
USA, US
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Dec 05, 2021 12:55 pm EST

I got a 90day restriction and they didn't even bother to tell me why or what the issue was.

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K
1:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Blocking my facebook account

I am a cancer survivor and receiving chemo once again. The procedure seems to have effected my short term memory. Upon a three hour session I came home to find my account was blocked. I do not understand why you would block my account. If memory serves I did try and change my PW but seems it a bit over the top that you would block my account. Because of cancer I am on a very low income and cannot afford any other outside entertainment. Would be very kind and professional to reinstate my account, In this time of separation I cannot contact my family or friends. Please help me as I am very tired and weary and your site is my only entertainment. Thank you

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Update by kathys kids
Jul 25, 2020 1:59 pm EDT

Please restore my account that has been blocked. I am a cancer survivor and the chemo has effected my memory. Would appreciate my account being restored so I may have access to family and companies needed in my daily life

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2:02 pm EDT
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Facebook False advertising

Several false advertising ads constantly appear on my Facebook page. I question if Facebook actually screens all ads before approving them. Facebook is basically profiting off of false and misleading advertisements. The evidence is very clear. Why no class action lawsuit against Facebook for being part of all the false advertising they profit from?

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Sharon K Schuyler
USA, US
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Dec 05, 2021 12:57 pm EST

Well they certainly don't scrutinize paying subjects for false info but rather like to restrict us or jail us if they disagree with a post and then don't have the decency to list the said post and the reason.

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annettekaye613
US
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Aug 01, 2020 5:45 pm EDT
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We need to find an attorney that is conservative

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A
9:41 pm EDT

Facebook Watch page/group

Video clip freezes, turns green, won't play. Happens ALL the time, , getting PISSED OFF! Sometimes the clip will play, then the next one won't. Sometimes, my screen goes blank white for a second, then the page comes back, with the clip frame all green. Sometimes, with the green clip window, I can scroll the time bar and SEE clip segments, other times not. This DOES NOT HAPPEN when I watch YouTube, NETFLICKS, and other video content. FIX THIS!

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12:11 pm EDT
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Facebook Jail

Facebook.com is just crazy with its putting people in jail. No reasons just blocking accounts. We need a class action lawsuit. Does anyone know a hungry attorney. FB doesn't honor subpoena's signed by judge's. How do we find a civil rights attorney? Why isn't DOJ handling this? 350 characters! Are there attorneys that help with such issues! We need to STAND FOR THE 1st Amendment

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MS Sorrells-Fischer
US
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May 12, 2022 8:51 am EDT

Girl don't let Facebook control you. If I go to jail it will be for a crime "I" committed not one Facebook commits me too, My page was restricted for a comment I posted but nothing in my post violated any crime of bad language, treats or anything just restricted without reason. Facebook not gonna control my freedom of speech, I permanently deleted my page.

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thomas keim
US
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Jun 17, 2022 9:28 am EDT

i am doing the same thing deleting my facebook accounts

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facebooksuks
US
Send a message
Aug 01, 2020 5:02 pm EDT

YES PLEASE ! there has to be an attorney that can help stop fakebook bullying and randomly blocking posts that are already all over fakebooks pages ! they refuse to post a REAL customer service phone number and the email and support pages are worthless ! they just IGNORE them ! they have been blocking my posts to family and friends pages when I sent condolences for a death ! :( ! SOMEONE at facebook has their panties in a twist and is trying to promote the 'communist agenda' of controling FREE SPEECH !

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10:20 am EDT
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Facebook Freedom of speech

I posted (see attached photo) of Hitler acknowledging his support for gun control. There appears to be a Facebook employee monitoring my post and waiting for any excuse to punish me for not agreeing with there politics.
The image in no way singled out or espouse hate toward any any individual or group. My politics and belief in our second amendment rights should never be controls by the individual on facebook who dis agrees with me.

Regarding the meaning behind my post: Hitler used gun control to remove power from those who apposed him. After gaining physical control over the German people he executed more than 6 million innocent beings.

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Update by fognet
Jul 15, 2020 1:02 pm EDT

Look to Portland, Seattle, New York. For the real thugs. Democrats are methodically destroying our country. Freedom of speech is being destroyed by all the progressive liberal Democrat run social web sights. I have found a social web sight that does not try to control my 1st Amendment rights. TRY PARLER TO VOICE YOUR OPINION WITHOUT SOME LITTLE BASEMENT DEMOCRAT PUNK CONTROLLING YOU FREEDOM OF SPEACH!

Update by fognet
Jun 23, 2020 10:26 am EDT

Facebook suspended me because I posted a picture regarding Hitler support of gun control.

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B W
US
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Aug 01, 2020 4:44 pm EDT

Fakebook has banned me 4 times now, currently serving a 30 day sentence. I said rioters should be shot and it's time to purge arm yourselves. Is that wrong? With what's going on in this country today just let me tell you that the liberals and their control over social media will eventually start a civil war. Wait and see.

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Im NotRobot
US
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Jul 15, 2020 12:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MZ has sold his soul to the current ReThuglicans in power and is willing to go to any extreme to support that. I had similar issue happen, I instead did not challenge their removal of my post and instead just accepted it...I need to use that particular social media to keep the Putinbots at work by posting my DT reality check posts...sigh.

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10:35 am EDT
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Facebook Being blocked by facebook

Last Monday I went online to Facebook and to my surprise I have been blocked out of Facebook then on Thursday I decided a code to my mobile after I entered the code I was to! d to submit a official. picture of my I.D. Now I have not received any information what is happening with my issue. and I am. still blocked out of Facebook for no apparent reason I want this issue to be resolved and for me to get back on Facebook

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12:43 am EDT

Facebook They said my comment went against policy, but it did not at all.

Facebook removed my completely legitimate post simply because I don't hate police, and I care for animals and children and non profits. There was a news story I even provided the link to about a girl that started Blue Line Bears. She is the teenager of a police officer who has been receiving death threats as well as vulger and violent statements made against her father. She makes teddy bears for the children of fallen police officers. I said that was horrible, which it is. How is that against poliy? The only other possibility is I said "sicko. Awful." In response to a post with a link to an article and video, which has already been proven to be true where a man from Berwyn, IL traveled to the Mount Greenwood neighborhood, followed a police man's wife who was simply walking her dog. He started making threatening remarks under his breath, and then he pounced on the dog, grabbing it by its prong collar, completely lifting it up in the air, shaking it. How can a simple statement of sicko & awful be seen as against policy? Facebook has clearly decided to be racist biggots, and delete anything against anyone that happens to be black no matter what horrible thing they have done! They should be ashamed of themselves! We all have freedom of speech. These were both news articles and true. So, I did not violate anything! I'm extremely upset. The disappointments just keep on coming.

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11:12 pm EDT

Facebook Facebook app

I got banned from facebook for a joke made on a private comment to a friend, the comment was in Spanish and it mention the word Jews . I have nothing against the jews, in fact my friend is the one always talking about them and I told him on the comment I was going to eat another Hebrew National hot dog. This is just ridiculous

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About Facebook

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Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

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Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Temporarily blocked was posted on Dec 16, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7791 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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    Dec 16, 2024
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