Facebook’s earns a 4.3-star rating from 7791 reviews, showing that the majority of social media users are very satisfied with platform experience.
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Posts
I was put in FB Jail for 24 hours for a comment that I was supposed to have made. Instead I was hacked yet I have no recourse but to sit out 24 hours. This is not fair that I have no way to defend myself against these evil idiots! This is against the constitution of the United States but I guess zuckernuim or whatever his name is, is above that. Actually they are lower than a snakes belly!
Complaints and customer care
I was locked out of my Facebook account for alleged inappropriate posting (nefarious activity supposedly) and though I can now again access my personal page I am still unable to get into my facebook business page that had a direct access to my credit card set up through Paypal to pay for boosted ad posts for my business. I think someone has hacked my email and gained access to the facebook business page to direct money from my account to pay for ads or something like that. I am unable to get in to check the page but another admin on my page did and sent me the ad transactions that have been authorised and none of the following are there. On 07/07/2020 three transactions appeared in a row removing $200, $225 and $2OO Total of $625 from my Paypal to Facebook ads. I have not authorised these payments nor have they registered in my Facebook advertising account. I have been trying to reach FB for a response since July but no help there as they keep asking me for info and then telling me that I am under investigation for inappropriate posts and closing the case contact each time. After one of many attempts to report or contact Facebook I was alerted a few days ago that my account may have been compromised with no further information provided to explain. My bank who I rang on the 07/07 told me that it is not their problem and Paypal also contact 07/07 have said repeatedly hat I need to take it up with Facebook not them as it was an authorised payment to an authorised payee. This is causing me a great deal of stress as I was in the middle of a fundraising campaign. There seems to have been some suspicious activity on my website / email around 03/09/20 and I think someone is using an old email address of mine to gain access. I don't know what to do. I have changed all my passwords and cancelled Paypal methods to ensure no further payments can come out. I am unable to access my business page which has been a disaster for me. I put in a complaint with Australian Fair Trading and was advised that they have no jurisdiction under Australian Law and that Facebook responded with the usual blanket letter in response to my claim. I have also logged a claim with Australian Cyber crime agency with no outcome as yet.
Orwellian stuff of nightmares. How many small creative non profit businesses such as my own have been heralded through the gates of social media advertising marketing, then persecuted and expelled without any justice to the point of having to close a venture. I don't have the energy money, time or the expertise needed to fight this battle alone and feel outraged and violated.
Community standards decisions
Yesterday I was laughing at a post a friend put up. A video that took place in Rome, Italy, a young man dressed as an elf on a stripper type pole. It was funny, it literally took place in Rome, and I thought it was silly and said so. Evidently someone at FB thinks because I used the word "Italians" in the comment about the video in Italy, that I used hate speech. That is the most absurd and insulting thing I have ever heard.
So the screen shows 24 hour restriction on my account "if I agree to plead guilty of Hate Speech. I did not commit any such crime and should not be forced to plead guilty to something so awful.
I am not guilty and so I said I wanted to dispute it. Immediately the restriction went from 24 hours to 30 days.
Just because I wanted to defend myself from this charge, I am restricted for 30 days, no way to dispute or anything.
I see friends and family on FB, the pandemic, and now my holidays I will not be able to share to them or wish them happy holidays, nothing.
This is insane, charged are guilty & punished for defending myself.
Please help me?
I put a comment on a quiz trivia site I got 10/10 and posted a lighthearted comment '10 haha gotcha' Community Standard pulled me up today saying it went against their standards! It was a lighthearted comment. They also said i had TWO posts against me but NO IT WAS THE SAME POST. Would love an explanation ad to why! If this is 'inappropriate' why is swearing allowed?
good luck with this, I have been accused of hate speech when congratulating a well spoken speech by a doctor, also for sarcasm (not directed at anybody) and comedy, also taken out of context
Facebook in general
My account was recently banned from entering any text on pages. Was told that I went against community standards. No explanation was given to why io went against community standards. I think Facebook should be renamed the 3rd reich. As they also tried to burn and sensor information disgusting company. If I was to put graphic images of people and animals throats being cut or supported terrorism blm and antifa my comments conveniently wouldn't of gone against standards
Marketplace
I am using the latest version of Microsoft Edge, I have tried using other browsers and the same thing happens. I had my bank info on Facebook and Facebook removed it, When I try to link it up again Facebook will not allow it. The bank info was verified and in the system for a week or more and then when the first payment was supposed to go in Facebook arbitrarily removed the information and will not allow me to re enter it, All I have gotten until now is canned bot responses, so I will continue to send cases until this is resolved and Facebook sends me the money it owes me
Additionally Facebook keeps telling me to link an account when looking into my payment settings, my account is still listed there. Obviously a glitch with Facebook that needs to be fixed, I have contacted the FTC and filed complaints with the BBB. Facebook is scamming me out of money by promising to send payments to my bank and then not doing it. CS has been non existent, refusing to send me the money I am owed Facebook Marketplace is obviously a scam
Falsely accused
I was banned from FB due for posting who's the better R&B group Tony Tony Tony of Mint condition which floored me FB allowed me back 11/22/2020 and I post news articles and majority NFL sports and as of 11/23/2020 FB say I post sexual explicit content, which I DID NOT! Now I would like to know why am I being targeted and LIED on? And if it's a so call friend on my friend list that's out & out lying on me, I have the right to know so I can delete such a person that would make up such a horrible lye on me like that. FB should also show me exactly what was sexual about any Nfl post i posted 11/22/2020 and tell the NFL not to post on FB page, but do not LIE or blame me for something so sicking that i did not do. This twice FB has got it wrong with me
My facebook account was closed
I am a language instructor and thought I should have a FB account to stay in contact with my students. So I created the account, uploaded a picture and wanted to continue the next day. But, surprise, my account was blocked. Then they wanted a photo and a mobile number. I gave them the information. Two days later I read that my account was permanently disabled. No reason. My wife created an account two days earlier and her's is still active but now without her husband. What is that about?
Your integrity and policies
I am writing to you bc you keep saying I do not follow policy. Well let me tell you I have informed my attorney of my complaints other people make same comments esp against Democrats but if Democrats posted stuff about Republicans but it's ok. Again you will be formally notified by my attorney regarding your company. It appears that your company is Democratic biased just like this past election. You are taking my rights away as an American Citizen.
Thank You
Frank DiRobella
Account access
About 2 weeks ago my account was disabled by FB. I used the help link and sent my photo ID for verification. I immediately received a message that my account was permanently disabled and the decision was not reversible. No specific reason was given. I've had no warnings. I am a senior citizen and this account is my only contact with family and friends. I have had this account for over 10 years and now have lost all access to the photos and videos I posted. Violation of community standards is the only reason given. There is no way to contact a human. I am really upset about this and there seems to be no recourse.
I have the same issue going on now. For no reason my account was disabled. I have tried contacting them threw the help center and i get a message saying that it can not be reviewed because it was to long since the account was disabled. I did contact them and sent my ID to them with the 30 days. I have not violated any standards and I can't get any help from them at all.
Access to my account
Facebook has locked me out of my account with NO explanation as to why or a chance to address whatever accusation they are making. First they denied my signing in for 24 hours, then they asked for a copy a an ID for security reasons, I did that. Then after a few days later asked to confirm that vis my email address and in that offered to change my password.
To date I still am denied access - "Log Into Facebook
Wrong Credentials
Invalid username or password"
I have no other name or credentials with them. I have re-entered this data time and time again and absolutely NO WAY to contact them because I cannot get INTO the account to do so. They offer NO WAY to get a message in if you are locked out in the first place. This is over 2 weeks of inaccessibility with NO explanation no matter how I am complying
wish is not performer. No office address impossible to join your distribution center.You are far of Amazone.
Join me if ypu are serious oeganisation ( rroy2016@videotron.ca
Social media
I was removed by Facebook without warning after 15 years of being part.I was given no reason of why that was done, I lost all my content friends and contacts!I want my story to be heard as I don't believe that I have done anything wrong.
I will fight vigorously and I will go see congress and get in touch with the media to tell my story!
False advertising a product
I found on facebook a dinosaur toy that was big enough fir a toddler to ride its back (which was shown on video advertisement on facebook) it moved its tail, eyes, mouth, head.
in the post came a 9 inch tall stuffed dinosaur that does nothing?
This toy worth about £8.00 max cost me 39 dollars plus postage.
These companies should not be aloud to advertise on facebook its fraud.
I only have a returns address in southall. Y&G F2P.
I cannot remember the companies name I brought from. I am waiting for it to come up again on facebook, which I have seen since ordering but at the time did not know this was a scam.
Heminx international
In July I responded to advertising on FB and ordered their "Long Handled Weeder". The parts finally arrived September 22, 2020. One item, a key component was not included in the shipment. Instead of sending two (2) ejector tubes D, and one (1) slotted ejector C, as required by their parts list, the packers sent three(3) ejector tubes D.
I immediately notified their Customer Service department with clear description of what was wrong. They either do not understand English or do not care and have been stringing me along since then with no relief in sight. At each point they misconstrue what my claim is. I have responded with pictures of the contents as requested by them. Yet still, they do not seem to understand or are unwilling to respond correctly. I have a string of electronic communications with them to prove what I am stating . Please give me an appropriate url to send it to you.
The product in question looks good. Their Customer Service is lacking. Please help.
Sincerely, Arthur B. Wyse
clip cord (co. name)
In early Sept., 2020, I ordered 2 items from an entity identifying themselves on Facebook as Clip Cord. My order was acknowledged as having been received on Sept. 9, 2020. I subsequently followed up as the entity had not responded to my inquire y about shipping status and I received e-mail correspondence on Sept. 9, 2020 inquiry about shipping status of my order. The entity responded to my inquiry with an e-mail stating: "Thanks for contacting us. We'll get back to you as soon as possible." The product has not arrived as of this date. I have followed up with this entity but have not received a response. I noticed that other persons on Facebook have had the same problem - the entity acknowledges orders but never ships. The behavior of the entity appears to be a fraudulent scam. Can you help me with this issue? If you cannot, I would encourage you to ban this entity from Facebook. Please advise.
Sally Black
Muscatine IA 52761
[protected]
E-mail: [protected]@machlink.com
Won't let me sign up with my real name
I have an unusual name, and Facebook thinks I am sending a fake driver's license. Which I have sent twice and gave them my cell phone #.
I've been a FB stock holder for 8 years, but can't get a working account?
Never got to use the account, but it was disabled for violating policy. Since all other violations require actually being able to use your account, I can only determine they think I'm using a fake name.
Used to have an account, deleted it years ago.
ads and suggested pages
Facebook has consistently and perhaps willfully kept recycling certain ads and suggested pages of a political nature which i find unprofessional, and frankly very distasteful ; as many times as i have tried to block or delete them they just keep coming back; these ads and suggested pages are sometimes hateful and denigrating to the parties involved, regardless of political preferences but they wont stop; i have made numerous attempts to send reports to facebook but they are ignored other than a prepared statement that my complaints do not violate their policies Facebook makes a point of saying these things wont be shown again but they are - five and six times on one single log in I dont feel the need to be bombarded with assaults on either presidential candidate. And when facebook asks why i dont want to see a particular ad i feel that it is none of their business This feels like harassment when i say please stop with the offensive material or at least keep it deleted I am very upset about this
Censorship / account disabled
My account was disabled September 2nd without warning or explanation. No previous "violations" of their community standards. I posted a video on Aug 29th of Trump's motorcade when he visited TX after Hurricane Laura. Got over 3k views & 30 shares. Got deleted 4 days later. Have submitted 25+ requests to FB to re-enable my account, & still no response.
been banned 3 times now. just hours or days from coming back from a 30 day ban. I am being censored like crazy by these communists.
Why are they allowed to suspend conservatives?
Since Facebook is a platform, not a content provider, why are they allowed to suspend conservatives, with no notification and no appeal, just for stating the truth about the corona virus or Ginsburg and her advocating the age of consent be lowered to age 12? Aside from being censorship, shouldn't they be held to the same standard as other platforms? And, if they elect to be the purveyor of truth as they see it, shouldn't the first amendment apply as they chose to be content providers via censorship?
I was suspended today, either due to a covid post or telling the truth about Ginsburg and her desire to lower the age of consent to 12...either way, by doing this, Facebook chose to go from a platform to a content provider and as such, is no longer afforded the protections of being a platform only. I was not given the opportunity to respond or appeal, I was just locked out of the format.
Isn't this action, acting as both a content provider and a platform the very thing the Presidents executive order was about? Shouldn't Facebook be taken to task for arbitrarily violating civil rights, equal protection and denying appeal process? Thank you.
CNN, MSNBC, reputable...
Hilarious!
Hi Bill!
Based on the information in your claim here, Facebook has placed a temporary restriction on your account to limit the spread of fake news. Facebook has taken a strong stance on fake news and will continue to protect its users from false information. Please use reputable sources like CNN or MSNBC next time to avoid a ban!
I hope this clears things up!
are you seriously advocating CNN as a reputable source? omg you're an idiot Quannell
Banned... Why?
I have been permanently banned from my long-standing Facebook account. No explanation & no appeal allowed. The claim is that I violated their Community Standards. WHICH Community Standard? No explanation is forthcoming. 99.9% of my posts are public. I do not use abusive language or engage in illegal activity or harassment. I am politically vocal, but not much over the past several months due to health issues. I've received rare censorship for "Fake News" postings, all of which were well-buried in my nearly decade-long history of postings. I suspect that this banning resulted from Facebook's recent banning of crypto company advertising, because the banning happened within 2 hours of a status update where I was discussing a personal Bitcoin situation. I DID NOT post an links or mention any crypto companies & therefore was in no way advertising for any. I was simply discussing a recent development in my personal investment history. Again, I DID NOT identify any company. Also recently, one of my group postings was reported & locked for 'spamming. I was offering to GIVE AWAY a FREE major appliance, which I had originally purchased via eBay. For simplicity in informing interested parties about the appliance features, I posted a link to an identical item which was currently available on eBay. It was clearly NOT my intent to sell anything, as the very first word in my posting was"FREE" & I made it clear in the posting that the link was for information purposes only. So, unless Facebook has managed to dig up another historically OLD posting as an excuse to ban me. Regardless of their excuse, they are out of line to not even offer evidence of wrong-doing. Even with the controversy over the upcoming elections, I have remained silent for months on the political scene, with the exception of 2 shared posts with personal commentary. One was on the passing of SCOTUS RBG & was a mild satirical comment. The other was within the past 48 hours: an Epoch Times news release regarding the biased results an investigation of Facebook's Fact-checkers. And again, I only included a mild satirical comment on that shared posting.
I have strong reason to believe in Facebook's biases & also believe they are being petty in banning my long-standing account. They will discover that my followers are very unhappy with this action. I downloaded all of my Facebook data just this month because I foresaw this arbitrary action coming as many of my friends & family have also been banned for unclear reasons. So I have a full record f my friends, family & followers, whom I WILL be contacting privately about this banning. I will also be seeking to join any class-action lawsuits available regarding this matter.
I was very disappointed with the lazy and irresponsible service provided from the MCO until yesterday. As a resident Malaysia I would say that I following the rules of my coutry during this period~social distance~ to protect my family. Wearing mask and maintain social distancing with others. But the induty sender(without wearing mask) insisted that I must collecting my parcel from his vehicle. He throw out my parcel beside the road or just sending me the notification when disobeyed that order.
Hereby,I hope the action will be taken by the relevant authority. Thanks for your cooperation.
Notice received when refused obedience to the instructions.
Hi BootStrapGal!
Facebook has the right to alter the user agreement without notice at any point. You consented to this when you agreed to the contract in 2011.
I hope this clears things up!
Hi BootStrapGal!
I am a real person, not a bot.
I hope this clears things up!
If that is true, than I challenge you to produce the evidence that I was engaging in any sort of "scamming activity". I can tell you right now that you cannot produce that. Have scruples enough to admit that Facebook was WRONG & their punitive action against me is out of line. Got any courage there, Quannell? Or are you a 'yes man'?
This whole mess goes away the moment I get an apology; even a private one will do; & my account is reinstated. Even though big, bad Facebook may view me as a miniscule problem, I am a bulldog by nature & I'll NOT stop until those two actions happen.
Hi BootStrapGal
As I'm sure you understand, links to crypto companies and "free" giveaways are common activities by scammers.
PS, My pronouns are they/them and I identify as female. I am not a man!
I posted NO links to any crypto company. Did you not read my original complaint thoroughly? And in the discussion you seem to be referencing, I DID NOT even name any company. Plus, in the original posting, as well as later in the comments, I stated at least TWICE that I believed it was ME who was scammed. And for your further information, the ONLY participants in that discussion were myself & 2 of my own family. Are you asserting that by recounting an occurrence in my personal financial history with family & friends, I am attempting to commit an illegal act? That is a ridiculous assumption! As for the free giveaway, are you also asserting that giving away a compact clothes dryer which I was replacing with a newer one to someone in my local community is somehow criminal as well? Because that is also ridiculous. I can produce the name of the young man who happily took the dryer. And finally, I AM the creator, owner & admin of my area's first & one of the most popular local free & barter groups, which has existed since 2012. So, I can host & maintain such a group, which is very charitable to our community, but giving away free items, just as I've always done is somehow criminal behavior? For your information, I also gave away a pickup topper just a few days after the dryer was rehomed. Explain to me & every other logical person reading this (yes they are reading this) how any of what I've just recounted amounts to "scamming activity"? Becauseal again, Facebook has ZILTCH evidence to prove their claim. I'd even dare you to post that crypto discussion publicly. The utter absurdity of Facebook's actions will be clear in the light of truth! And I don't care how you identify. Makes no difference to me in this matter. I've kept my discussion civil & THAT is what matters.
Hi BootStrapGal!
Banned accounts cannot be admins of groups on Facebook, so you cannot be the admin of this group that you're describing.
Obviously I can't any longer. But you check the history of who created & built that group & you'll find it is ME. As I've stated before, I have a very recent copy of all of my Facebook data in my possession which proves exactly that. And Facebook's actions have not only harmed me & my perdonal reputation; those actions are also harmful to that group which has proven to be an asset to the local community. Several of the local community organizations advertise their charitable services there. And I have built & maintained it with strong ideals of helping our people & treating everyone fairly. Now that I'm not allowed to maintain the group with such standards & mission, what do you think the damage to that group will be? Facebook, in their high-handed activities, is HARMING the very people they should be helping! This is not just about me. Shame on Facebook!
Which brings up another issue of legality. That group was MY conception, MY creation & has existed to the benefit of it's membership ONLY due to MY diligence. By banning me, especially in light of lack of evidence of any wrongdoing (still not producing it because it doesn't exist), Facebook is unlawfully taking MY INTELLECTUAL PROPERTY. Despite the face that it exists on Facebooks platform, I have NEVER given up ownership of that intellectual property to anyone. As long as I can prove that I created & maintained that group, Facebook is in serious legal jeapordy.
Just in case anyone at Facebook would decide to find a punitive excuse to eliminate that group, I'd advise against it. I do have people watching this situation & further harming that group will be be immediately brought to my attention, as well as the evidence of such harm. It should be clear by now that, despite my civil demeanor, I'm not backing off of this injustice.
Hi BootStrapGal!
Please review the terms of service that you agreed to when you created a Facebook account. You agreed that Facebook would own any posts and content placed on the website. This group will soon have a new admin, I expect.
I hope this clears things up!
No. It's not cleared up & it will not be until that evidence of wrongdoing is produced or I am exaunerated. And Facebook's lawyers made the same claim about user data mishandled. How'd that work out?
By the way, would that be the TOS I signed on with in 2011 or the endlessly altered since TOS which exists today? Facebook habitually ignores any 'grandfathering' while their algorithms are digging through ancient history postings to issue warnings about fake news & alleged violations of community standards. Therefore, Facebook doesn't get a pass on ignoring their own rewrites.
Hi BootStrapGal
I have read your post about your Facebook account status. After reviewing the information that you have provided, it appears that you have been permanently prohibited from using Facebook services because of scamming activity. This type of ban cannot be disputed and is permanent.
I hope this helps!
What Is Slander?
Slander occurs when someone speaks false and damaging statements about another person. Public officials and public figures often bring slander cases.
How Do I Prove Slander?
In a slander lawsuit, you have to prove the following:
Someone made a false, defamatory statement about you knowing it was a false statement
The statement does not fall in any privileged category
The person who published it acted negligently when they published the statement
You were harmed by the statement
************************************************************************************************
You just qualified those conditions here. You have my full, private contact information provided via this forum as well as through Facebook, which you could have used to privately discuss this with me. Yet you assert here, on a public forum that I was engaging in allegedly illegal activity. Good luck proving that.
Did you just reply with a "canned" response? In light of this behavior, it seems that you may not even be a real person. Rather, your reply is typical of a bot. Be sure that I will include this with my other evidence of Facebook's wrong-doing.
Banned or blocked my account without a proper reason.
This is the message I get when I try to log in. You can't use Facebook because your account, or activity on it, didn't follow our Community Standards. We have already reviewed this decision and it can't be reversed. To learn more about the reasons why we disable accounts visit the Community Standards. I do not use my facebook for personal purposes, I use...
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About Facebook
The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
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