Facebook’s earns a 4.3-star rating from 7783 reviews, showing that the majority of social media users are very satisfied with platform experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Your integrity and policies
I am writing to you bc you keep saying I do not follow policy. Well let me tell you I have informed my attorney of my complaints other people make same comments esp against Democrats but if Democrats posted stuff about Republicans but it's ok. Again you will be formally notified by my attorney regarding your company. It appears that your company is Democratic biased just like this past election. You are taking my rights away as an American Citizen.
Thank You
Frank DiRobella
Account access
About 2 weeks ago my account was disabled by FB. I used the help link and sent my photo ID for verification. I immediately received a message that my account was permanently disabled and the decision was not reversible. No specific reason was given. I've had no warnings. I am a senior citizen and this account is my only contact with family and friends. I have had this account for over 10 years and now have lost all access to the photos and videos I posted. Violation of community standards is the only reason given. There is no way to contact a human. I am really upset about this and there seems to be no recourse.
I have the same issue going on now. For no reason my account was disabled. I have tried contacting them threw the help center and i get a message saying that it can not be reviewed because it was to long since the account was disabled. I did contact them and sent my ID to them with the 30 days. I have not violated any standards and I can't get any help from them at all.
Access to my account
Facebook has locked me out of my account with NO explanation as to why or a chance to address whatever accusation they are making. First they denied my signing in for 24 hours, then they asked for a copy a an ID for security reasons, I did that. Then after a few days later asked to confirm that vis my email address and in that offered to change my password.
To date I still am denied access - "Log Into Facebook
Wrong Credentials
Invalid username or password"
I have no other name or credentials with them. I have re-entered this data time and time again and absolutely NO WAY to contact them because I cannot get INTO the account to do so. They offer NO WAY to get a message in if you are locked out in the first place. This is over 2 weeks of inaccessibility with NO explanation no matter how I am complying
wish is not performer. No office address impossible to join your distribution center.You are far of Amazone.
Join me if ypu are serious oeganisation ( rroy2016@videotron.ca
Social media
I was removed by Facebook without warning after 15 years of being part.I was given no reason of why that was done, I lost all my content friends and contacts!I want my story to be heard as I don't believe that I have done anything wrong.
I will fight vigorously and I will go see congress and get in touch with the media to tell my story!
False advertising a product
I found on facebook a dinosaur toy that was big enough fir a toddler to ride its back (which was shown on video advertisement on facebook) it moved its tail, eyes, mouth, head.
in the post came a 9 inch tall stuffed dinosaur that does nothing?
This toy worth about £8.00 max cost me 39 dollars plus postage.
These companies should not be aloud to advertise on facebook its fraud.
I only have a returns address in southall. Y&G F2P.
I cannot remember the companies name I brought from. I am waiting for it to come up again on facebook, which I have seen since ordering but at the time did not know this was a scam.
Heminx international
In July I responded to advertising on FB and ordered their "Long Handled Weeder". The parts finally arrived September 22, 2020. One item, a key component was not included in the shipment. Instead of sending two (2) ejector tubes D, and one (1) slotted ejector C, as required by their parts list, the packers sent three(3) ejector tubes D.
I immediately notified their Customer Service department with clear description of what was wrong. They either do not understand English or do not care and have been stringing me along since then with no relief in sight. At each point they misconstrue what my claim is. I have responded with pictures of the contents as requested by them. Yet still, they do not seem to understand or are unwilling to respond correctly. I have a string of electronic communications with them to prove what I am stating . Please give me an appropriate url to send it to you.
The product in question looks good. Their Customer Service is lacking. Please help.
Sincerely, Arthur B. Wyse
clip cord (co. name)
In early Sept., 2020, I ordered 2 items from an entity identifying themselves on Facebook as Clip Cord. My order was acknowledged as having been received on Sept. 9, 2020. I subsequently followed up as the entity had not responded to my inquire y about shipping status and I received e-mail correspondence on Sept. 9, 2020 inquiry about shipping status of my order. The entity responded to my inquiry with an e-mail stating: "Thanks for contacting us. We'll get back to you as soon as possible." The product has not arrived as of this date. I have followed up with this entity but have not received a response. I noticed that other persons on Facebook have had the same problem - the entity acknowledges orders but never ships. The behavior of the entity appears to be a fraudulent scam. Can you help me with this issue? If you cannot, I would encourage you to ban this entity from Facebook. Please advise.
Sally Black
Muscatine IA 52761
[protected]
E-mail: [protected]@machlink.com
Won't let me sign up with my real name
I have an unusual name, and Facebook thinks I am sending a fake driver's license. Which I have sent twice and gave them my cell phone #.
I've been a FB stock holder for 8 years, but can't get a working account?
Never got to use the account, but it was disabled for violating policy. Since all other violations require actually being able to use your account, I can only determine they think I'm using a fake name.
Used to have an account, deleted it years ago.
ads and suggested pages
Facebook has consistently and perhaps willfully kept recycling certain ads and suggested pages of a political nature which i find unprofessional, and frankly very distasteful ; as many times as i have tried to block or delete them they just keep coming back; these ads and suggested pages are sometimes hateful and denigrating to the parties involved, regardless of political preferences but they wont stop; i have made numerous attempts to send reports to facebook but they are ignored other than a prepared statement that my complaints do not violate their policies Facebook makes a point of saying these things wont be shown again but they are - five and six times on one single log in I dont feel the need to be bombarded with assaults on either presidential candidate. And when facebook asks why i dont want to see a particular ad i feel that it is none of their business This feels like harassment when i say please stop with the offensive material or at least keep it deleted I am very upset about this
Censorship / account disabled
My account was disabled September 2nd without warning or explanation. No previous "violations" of their community standards. I posted a video on Aug 29th of Trump's motorcade when he visited TX after Hurricane Laura. Got over 3k views & 30 shares. Got deleted 4 days later. Have submitted 25+ requests to FB to re-enable my account, & still no response.
been banned 3 times now. just hours or days from coming back from a 30 day ban. I am being censored like crazy by these communists.
Why are they allowed to suspend conservatives?
Since Facebook is a platform, not a content provider, why are they allowed to suspend conservatives, with no notification and no appeal, just for stating the truth about the corona virus or Ginsburg and her advocating the age of consent be lowered to age 12? Aside from being censorship, shouldn't they be held to the same standard as other platforms? And, if they elect to be the purveyor of truth as they see it, shouldn't the first amendment apply as they chose to be content providers via censorship?
I was suspended today, either due to a covid post or telling the truth about Ginsburg and her desire to lower the age of consent to 12...either way, by doing this, Facebook chose to go from a platform to a content provider and as such, is no longer afforded the protections of being a platform only. I was not given the opportunity to respond or appeal, I was just locked out of the format.
Isn't this action, acting as both a content provider and a platform the very thing the Presidents executive order was about? Shouldn't Facebook be taken to task for arbitrarily violating civil rights, equal protection and denying appeal process? Thank you.
CNN, MSNBC, reputable...
Hilarious!
Hi Bill!
Based on the information in your claim here, Facebook has placed a temporary restriction on your account to limit the spread of fake news. Facebook has taken a strong stance on fake news and will continue to protect its users from false information. Please use reputable sources like CNN or MSNBC next time to avoid a ban!
I hope this clears things up!
are you seriously advocating CNN as a reputable source? omg you're an idiot Quannell
Banned... Why?
I have been permanently banned from my long-standing Facebook account. No explanation & no appeal allowed. The claim is that I violated their Community Standards. WHICH Community Standard? No explanation is forthcoming. 99.9% of my posts are public. I do not use abusive language or engage in illegal activity or harassment. I am politically vocal, but not much over the past several months due to health issues. I've received rare censorship for "Fake News" postings, all of which were well-buried in my nearly decade-long history of postings. I suspect that this banning resulted from Facebook's recent banning of crypto company advertising, because the banning happened within 2 hours of a status update where I was discussing a personal Bitcoin situation. I DID NOT post an links or mention any crypto companies & therefore was in no way advertising for any. I was simply discussing a recent development in my personal investment history. Again, I DID NOT identify any company. Also recently, one of my group postings was reported & locked for 'spamming. I was offering to GIVE AWAY a FREE major appliance, which I had originally purchased via eBay. For simplicity in informing interested parties about the appliance features, I posted a link to an identical item which was currently available on eBay. It was clearly NOT my intent to sell anything, as the very first word in my posting was"FREE" & I made it clear in the posting that the link was for information purposes only. So, unless Facebook has managed to dig up another historically OLD posting as an excuse to ban me. Regardless of their excuse, they are out of line to not even offer evidence of wrong-doing. Even with the controversy over the upcoming elections, I have remained silent for months on the political scene, with the exception of 2 shared posts with personal commentary. One was on the passing of SCOTUS RBG & was a mild satirical comment. The other was within the past 48 hours: an Epoch Times news release regarding the biased results an investigation of Facebook's Fact-checkers. And again, I only included a mild satirical comment on that shared posting.
I have strong reason to believe in Facebook's biases & also believe they are being petty in banning my long-standing account. They will discover that my followers are very unhappy with this action. I downloaded all of my Facebook data just this month because I foresaw this arbitrary action coming as many of my friends & family have also been banned for unclear reasons. So I have a full record f my friends, family & followers, whom I WILL be contacting privately about this banning. I will also be seeking to join any class-action lawsuits available regarding this matter.
I was very disappointed with the lazy and irresponsible service provided from the MCO until yesterday. As a resident Malaysia I would say that I following the rules of my coutry during this period~social distance~ to protect my family. Wearing mask and maintain social distancing with others. But the induty sender(without wearing mask) insisted that I must collecting my parcel from his vehicle. He throw out my parcel beside the road or just sending me the notification when disobeyed that order.
Hereby,I hope the action will be taken by the relevant authority. Thanks for your cooperation.
Notice received when refused obedience to the instructions.
Hi BootStrapGal!
Facebook has the right to alter the user agreement without notice at any point. You consented to this when you agreed to the contract in 2011.
I hope this clears things up!
Hi BootStrapGal!
I am a real person, not a bot.
I hope this clears things up!
If that is true, than I challenge you to produce the evidence that I was engaging in any sort of "scamming activity". I can tell you right now that you cannot produce that. Have scruples enough to admit that Facebook was WRONG & their punitive action against me is out of line. Got any courage there, Quannell? Or are you a 'yes man'?
This whole mess goes away the moment I get an apology; even a private one will do; & my account is reinstated. Even though big, bad Facebook may view me as a miniscule problem, I am a bulldog by nature & I'll NOT stop until those two actions happen.
Hi BootStrapGal
As I'm sure you understand, links to crypto companies and "free" giveaways are common activities by scammers.
PS, My pronouns are they/them and I identify as female. I am not a man!
I posted NO links to any crypto company. Did you not read my original complaint thoroughly? And in the discussion you seem to be referencing, I DID NOT even name any company. Plus, in the original posting, as well as later in the comments, I stated at least TWICE that I believed it was ME who was scammed. And for your further information, the ONLY participants in that discussion were myself & 2 of my own family. Are you asserting that by recounting an occurrence in my personal financial history with family & friends, I am attempting to commit an illegal act? That is a ridiculous assumption! As for the free giveaway, are you also asserting that giving away a compact clothes dryer which I was replacing with a newer one to someone in my local community is somehow criminal as well? Because that is also ridiculous. I can produce the name of the young man who happily took the dryer. And finally, I AM the creator, owner & admin of my area's first & one of the most popular local free & barter groups, which has existed since 2012. So, I can host & maintain such a group, which is very charitable to our community, but giving away free items, just as I've always done is somehow criminal behavior? For your information, I also gave away a pickup topper just a few days after the dryer was rehomed. Explain to me & every other logical person reading this (yes they are reading this) how any of what I've just recounted amounts to "scamming activity"? Becauseal again, Facebook has ZILTCH evidence to prove their claim. I'd even dare you to post that crypto discussion publicly. The utter absurdity of Facebook's actions will be clear in the light of truth! And I don't care how you identify. Makes no difference to me in this matter. I've kept my discussion civil & THAT is what matters.
Hi BootStrapGal!
Banned accounts cannot be admins of groups on Facebook, so you cannot be the admin of this group that you're describing.
Obviously I can't any longer. But you check the history of who created & built that group & you'll find it is ME. As I've stated before, I have a very recent copy of all of my Facebook data in my possession which proves exactly that. And Facebook's actions have not only harmed me & my perdonal reputation; those actions are also harmful to that group which has proven to be an asset to the local community. Several of the local community organizations advertise their charitable services there. And I have built & maintained it with strong ideals of helping our people & treating everyone fairly. Now that I'm not allowed to maintain the group with such standards & mission, what do you think the damage to that group will be? Facebook, in their high-handed activities, is HARMING the very people they should be helping! This is not just about me. Shame on Facebook!
Which brings up another issue of legality. That group was MY conception, MY creation & has existed to the benefit of it's membership ONLY due to MY diligence. By banning me, especially in light of lack of evidence of any wrongdoing (still not producing it because it doesn't exist), Facebook is unlawfully taking MY INTELLECTUAL PROPERTY. Despite the face that it exists on Facebooks platform, I have NEVER given up ownership of that intellectual property to anyone. As long as I can prove that I created & maintained that group, Facebook is in serious legal jeapordy.
Just in case anyone at Facebook would decide to find a punitive excuse to eliminate that group, I'd advise against it. I do have people watching this situation & further harming that group will be be immediately brought to my attention, as well as the evidence of such harm. It should be clear by now that, despite my civil demeanor, I'm not backing off of this injustice.
Hi BootStrapGal!
Please review the terms of service that you agreed to when you created a Facebook account. You agreed that Facebook would own any posts and content placed on the website. This group will soon have a new admin, I expect.
I hope this clears things up!
No. It's not cleared up & it will not be until that evidence of wrongdoing is produced or I am exaunerated. And Facebook's lawyers made the same claim about user data mishandled. How'd that work out?
By the way, would that be the TOS I signed on with in 2011 or the endlessly altered since TOS which exists today? Facebook habitually ignores any 'grandfathering' while their algorithms are digging through ancient history postings to issue warnings about fake news & alleged violations of community standards. Therefore, Facebook doesn't get a pass on ignoring their own rewrites.
Hi BootStrapGal
I have read your post about your Facebook account status. After reviewing the information that you have provided, it appears that you have been permanently prohibited from using Facebook services because of scamming activity. This type of ban cannot be disputed and is permanent.
I hope this helps!
What Is Slander?
Slander occurs when someone speaks false and damaging statements about another person. Public officials and public figures often bring slander cases.
How Do I Prove Slander?
In a slander lawsuit, you have to prove the following:
Someone made a false, defamatory statement about you knowing it was a false statement
The statement does not fall in any privileged category
The person who published it acted negligently when they published the statement
You were harmed by the statement
************************************************************************************************
You just qualified those conditions here. You have my full, private contact information provided via this forum as well as through Facebook, which you could have used to privately discuss this with me. Yet you assert here, on a public forum that I was engaging in allegedly illegal activity. Good luck proving that.
Did you just reply with a "canned" response? In light of this behavior, it seems that you may not even be a real person. Rather, your reply is typical of a bot. Be sure that I will include this with my other evidence of Facebook's wrong-doing.
Banned or blocked my account without a proper reason.
This is the message I get when I try to log in. You can't use Facebook because your account, or activity on it, didn't follow our Community Standards. We have already reviewed this decision and it can't be reversed. To learn more about the reasons why we disable accounts visit the Community Standards. I do not use my facebook for personal purposes, I use...
Read full review of Facebook and 8 commentsLucillee
I brought 3 wigs 100% human hair merchant sent me 3 plastic synthetic wig and block me, merchant using different name on facebook to scam people using name adelainewig, lucille, luvithair after is scam people many people name will be change form another. Address scam place doing fraud business on facebook address ;shipping dept dept. Nj 1100 cranbury south river rd monroe township, nj 08831 this place need to be investidation many people victim form them
3 day no post ban from bullying
I just got a 3 day no posting ban from a picture that WAS NOT BULLYING! There is no bullying in my remarks and bulling.
Account
Google code authenticator is not working for me! I did not save first original code and can not access my facebook acct...
I have disabled, as instructed, my 2 steps verification and still facebook blocks everything requesting the code..
I have requestedthrough fb page help.. The prompt says I would get an answer in 5 to 7 days... Its been a month no answer!
I need all the help I can get...
Alberto e aguiar crousset
[protected]@gmail.com
Trolling
Every time I get out of facebook jail, for reposting something that was "already on facebook", I am sent back. Why? Because your algorithm
Is incapable of detecting complaints from one set of sources? Or because it doesn't notify me and give me a chance to either rebut or prove that the same post was already on face book without repercussions to the original people posting said "offensive" posts.
Ultimately my freedom of speech is denied, and the favored trolls are set free to silence others.
Debit card charge from facebook and I don’t even own a facebook account
I was charged 51.84 from facebook the charge said 51.84 facebk nxa8sw6wm2 I don't have a facebook I have had one many years ago but deleted my account before I even had a bank account today I look on my account and seen there was a charge from facebk nxa8sw6wm2 for the amount of 51.84 called my bank to see what that was from because the last time I had used my card was at the gas station for 6.29 of gas and that was on the 24th of august they asked if I purchased something on facebook I don't even have a facebook to make a purchase from they canceled my debit card and sending a new one if I get another charge I am getting a lawyer!
General contractor
Michael/Mike/Mikey Dempster is/was the owner of M&M Home Improvement Inc in Red Deer. He's registered with the BBB but his link to his Facebook page seems to be missing or he deleted it.
I interviewed him, but did not check any references, before I had him install a new shower stall. He never installed/sealed it correctly and mold was growing. I also had him rebuild my back deck and it was when he would not replace a "4 dollar fix" (his words) that his lack of honesty and competence came into play. I sued him in Small Claims court (civil). We went to mediation and agreed on an amount. He paid the first half the same day and failed to pay the 2nd half in the time frame he wanted. In July 2020 I obtained a Judgement Order for his defaulting on the mediation agreement. He is not registered as a General Contractor (he told me has 20+ years of experience), lacks the competence and communication skills needed to be a successful business owner and lacks honesty in his business dealings.
Banning and bullying by moderators
I pasted a copied sentence from an article about mental health to a posted article about a former politician stating they were depressed, and I was banned as hate speech for a statistically proven fact that was not directly aimed at anyone. This has been a repeat issue. Especially when it comes to political content. I am not a republican, but I do lean conservative. I don't share fake information, nor do I make personal attacks. I have been repeatedly banned, censored, and shadow banned so my friends and family cannot or do not see my feed unless I direct them to it.
Facebook Reviews 0
If you represent Facebook, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Facebook
The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific problem you faced with your Facebook account or service.
- Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
- The exact nature of the issue, with as many details as possible.
- Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
- The company's response or lack thereof.
- How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.
Overview of Facebook complaint handling
-
Facebook Contacts
-
Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
-
Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
-
Facebook social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
Most discussed Facebook complaints
Ripoff/scamRecent comments about Facebook company
You submitted an appeal as shownOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.