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Facebook Complaints 1404

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12:42 am EDT

Facebook never get any of the confirmation code so can never log in

Since I never get any of the supposed log in codes I can no longer access my facebook page and there is no way to contact anyone at face book. It is like a continuous loop of no way to get around it. I cannot even go in and change the two part verification method so I can sign in. I have tried repeatedly using both phone and email and never get a code to log in I HATE FACEBOOK.

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Dawnpawz
Florissant, Colorado, US
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Feb 25, 2021 4:25 pm EST

I don't blame you!

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11:51 am EDT
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Facebook picking me out

How come we haven't heard anything about Russia? Aren't they being exposed to Corona? Oh wait, hmmm maybe Putin has done this? Crap who knows, I do know he is loving all this, Russia wants us destroyed, seriously though, has anyone heard if Russia has been affected? If they have and I hadn't heard about it, I will stand corrected. This is not mine but you pick on me when I saw anything anymore I not happy with how you are picking and choosing what good or not and if someone's complaining about me really should investigate more

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5:39 pm EDT
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Facebook I have problem to log in

I punch my security code yesterday, https://www.facebook.com/checkpoint/?next=https%3A%2F%2Fwww.facebook.com%2Fn%2F%3Frenee.jm.cherry%26aref%3D1546847681117641%26medium%3Demail%26mid%3D57ed940f7faf7G22b50096G57ed98a8dfdc9G79%26bcode%3D2.1546847681.AbyFgJmkhXTQL8cJ1OU%26n_m%3Ddaryllim08%2540yahoo.ca%26d I cannot get through https://www.facebook.com/login/device-based/regular/login/?login_attempt=1&next=https%3A%2F%2Fwww.facebook.com%2Fn%2F%3Frenee.jm.cherry%26aref%3D1546847681117641%26medium%3Demail%26mid%3D57ed940f7faf7G22b50096G57ed98a8dfdc9G79%26bcode%3D2.1546847681.AbyFgJmkhXTQL8cJ1OU%26n_m%3Ddaryllim08%2540yahoo.ca%26d&lwv=101
my code was sent to me is 079876

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1:07 pm EST

Facebook Wig

i ordered a wig from a Facebook ad from Lissh Co LTD. Transaction ID 1HE92598J5438603D. Paid $44.91 for INV c12388383785034.2
I paid via Pay[pal and have attempted to get my money back through their resolution process. I requested a full refund to no avail. The company offered my an $8.98 refund. They know that returning this wig at my cost is $30-$35. The quality of the wig is awful and it isn't even the wig I purchased. I think this is a scam!

Paypal
Not as described - claim
Case ID: PP-D-[protected]

You reported that the item you've received wasn't as described.

You escalated to PayPal

Seller has offered a refund

We'll review the info

Estimated case resolution

Feb 22

RESPONSE REQUIRED
You need to respond by Mar 03

This usually takes 5 days

Mar 08

What's the seller's offer?

The seller has agreed to issue a full refund for $44.91 USD. To receive this refund, you'll need to ship the item (s) back to the seller by March 3, 2020 at 6:48:46 PM PST.

What should you do?

You have to send the item(s) to the return shipping address mentioned and upload the tracking information.

Return shipping address
Room 527, Unit 3, Building 3, Huanan Xiyuan, , No. 299, Pingji Avenue,
Shenzhen​Longgang District
GuangDong 518100
China

What happens next?

Once the seller confirms the receipt of the item (s), we'll process the refund to you and close this case. This case will be automatically closed if you don't respond on or before March 3, 2020 at 6:48:46 PM PST.

Case details
Seller information
LISSH CO., LTD

[protected]@163.com

Transaction amount
$44.91 USD

Transaction ID
1HE92598J5438603D

Shipping address
717 W 36TH ST
APT 201
KANSAS CITY, MO [protected]
United States

Invoice ID
c12388383785034.2

Date reported
February 21, 2020

Your notes
This wig is awful. Quality is horrible. I want a full refund. The part has thousands of broken hairs as well as the stitching showing. The whole wig has very visible split hairs.

File
wig part.jpg
Additional info
Item issues
Other

Your responses
Date added
February 22, 2020

Your notes
The seller wants me to pay $20 to return an item that is of poor quality. I do not believe I should be responsible for the cost of returning the item. I am seeking a full refund and if they want this awful wig back, they should send me a return label. I sent picture to them of the wig and you can see stitching and split hairs along the part. It is just terrible.

Your conversation with the seller
You
This wig is awful. Quality is horrible. I want a full refund. The part has thousands of broken hairs as well as the stitching showing. The whole wig has very visible split hairs.

February 21, 2020 at 2:49:01 PM PST

Dear Customer, Thanks for your purchase on our store. We are so sorry for that the goods you received can not meet your expectation. According to our policy, all items must be returned to us at the customer's expense for a full refund to our Logistics Center address, it will cost more than 20 USD. Or could I suggest that we issue a partial refund about 20% (8.98 USD) and you do not need to return item to us which could save your time and money? Is it acceptable for you? PS: Please do not worry, we will provide the return address if you insist on returning item.But kindly note that we do not accept Unauthorized return.You may not be able to get the refund if you ship it to a wrong address. We are looking forward to your reply . Best regards!

February 22, 2020 at 5:32:03 AM PST

You
I will not pay for a return. I want a full refund. The wig is awful. You need to refund the full amount and send me a label to return it at your expense. If not, I will be escalating the case. Thank you, Mindy Upshaw

February 22, 2020 at 7:29:44 AM PST

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6:26 am EST
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Facebook Dictatorship and violation of speech, by stupidity idiots and community standards

Facebook need to seriously get act together and stopp the stupidity of violation of freedom of speech, the founder and creator Mark Zuckerberg started the social media revelation, yet have started to destroy the very basic foundation from the birth of Facebook. There needs to be review and understanding, stop the restrictions ban again st users, a new management focused and caring for the users and fighting dictatorship against thought . The removal of community standards that are destroying the media must have action, No more restricting freedom of speech that doesn't breech common sense and allows open debate. Facebook needs to get sorted, or self destruct with the continued behaviour of dictatorship and disgrace, a review with space to state case against the act of stupidity must always be available. Facebook needs new management and restructured settings. No more banning.

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Dawnpawz
Florissant, Colorado, US
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Feb 25, 2021 4:29 pm EST

A good start would be to let consumers know what it is that they did or said wrong. A good way to contact Facebook. To have a reasonable response back to their consumers when something has gone wrong. I can understand blocking hate speech but always understanding that to block without giving a person the ability to explain ones self is not right. Facebook is not being responsible to it's consumer base.

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James54
GB
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Mar 26, 2020 9:28 am EDT
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I agree, I have had my facebook account disabled and when I appeal all I get is deafening silence ? If they do not want to give me access anymore they should allow me to download my photos which have memories of people that have passed away ! They are so rude that they do not give a reason so you can defend or even if it is permanent or just a suspension ? I just do not know what to do next ?

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11:26 am EST
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Facebook Wig

I ordered a wig off of a video on Facebook. The wig cam and it is a joke . It is not at all the same color or style that was in the video. This is ridiculous that these chinese companies are allowed to place bait and switch advertisement on Facebook.
Do not order anything from these fake companies with crap product!
LISSH CO
There are many more that show a video that is really cute but what you receive is a joke. It costs $5.99 for expedited shipping and yet to send it back is over $30 which is the cheapest...

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4:54 pm EST

Facebook fraud pruning shears

I responded to an ad on Facebook about an electric pruning shears. It was supposed to be a Christmas special with a reduced price. The amount that I actually paid was $45.98 What I received the product it was a very shodily made MANUAL pruning shear. When I complained to PayPal the Hong Kong company resonded that I would get a complete refund as soon as I returned the product. They would only receive packages from DHL or UPS. I priced what it would cost to return the product to Hong Kong. It would cost $109.
I was exp;ected to invest $109 for a return of $45. Tthe company surely knew that no one was going to accept that kinf of deal. I consider this outright fraud. This company should not be allowed to advertise on Facebook. My complaint is not the first that you have received. This exact same ad with the same text and video has run on Facebook but with a different company name. This indicates to me that these are shell com;panies. . I have reported this activity to the Consumer Protection Agency Pictured be;pw is the iten that i received

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9:53 am EST
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Facebook Marketplace

Market placeI purchased a refrigeration unit through marketplace that was advertised as working in good condition I paid for the products and what I received was a nonworking very poor condition broken units and seller refuses to refund my money. I purchased through add and after contacting seller found I had to pick up item in 29 Palms after picking up units found it to be an extremely poor condition missing parts and not functioning when I contacted the seller just got The run around and seller refuses to refund my money in anyway

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9:44 am EST
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Facebook hero is attacked by scammer felon randy alyne boles from sullivan, ohio

Michael Dale Dodd from Winter Haven, Florida is a Hero in the World of Dog rescue and helping sick or injured Dogs, He is a well known expert on natural canine health, He also is the creator of the Facebook group Worlds Cutest Chihuahuas where the group has helped many sick pets, But Michael Dale Dodd has his enemies and these enemies are dishonest frauds and scammers with the now close down Foxies Fund Facebook group ran by the fraudulent Foxies Fund Inc. owned by Dominick Tambone ( Scambone) from Norcross, Georgia, Beverley Murphy alias Art Smith and Convicted Felon Randy Alyne Boles maiden name Randy Alyne Neumann from Sullivan, Ohio a drunken drug addict fresh out of the Ohio women prison system, Inmate number w077414 released Ohio Northeast Pre - Release center incarcerated January 1 2010 for running a person over drunk and high on crack cocaine it was her third DUI, She was arrested under the name Randy A Neumannboles and sentenced to seven years being release November 2 2014, Randy Boles as most know her on Facebook and other alias names like Gillian Algoode and Randi Mee attacked the kind heart Michael Dale Dodd, wrongfully blaming this man for reporting fraudulent GoFundMe & You Caring funding campaigns, which these two crowdfunding corporation found Dominick Tambone's campaigns to be bogus scams asking ten million dollars on both, Michael Dale Dodd was not the one to report these funding campaigns or had them shut down, In order to report internet funding a person must have proof of fraudulent transaction either it be a client or donator, Michael Dale Dodd was either of these, Other event also took place with the Foxies Fund Group, Randy Alyne Boles place blame on Michael for the group closing down, She a habitual liar and Con, Dominick Tambone posted that Foxies Fund was closing down in is very words ( Due to an over whelming abundance of apathy, we can no longer survive on a few donations ) No where in his post does he direct blame on Michael Dodd, People caught onto their fraud and lost interest . The word apathy is actually absence of emotion or lack of caring. This can be in the sense of not caring what is going on around you, or it can be in regards to someone's feelings. However, the two terms mean lack of emotion or caring, Again Randy Alyne Boles moved all blame toward a innocent person. Serial scammer Beverley Murphy alias Art Smith even commented Dominick Tambone had to go take care of his aging Father in Virginia not having time for the group any longer, Really he ran out of clients and donating Members to scam, People catch on to bogus type posting and open their eyes and have over whelming abundance of apathy for scammers like Dominick Tambone and Serial scammer Beverley Murphy alias Art Smith, His own created videos, attacking or banning clients like Gloria Pech Khalil and Mike Jones keeping the money on their Dogs, The posting by Kelley Scott Sandusky and Wise Karin that Dominick Tambone had receive a honorary Veterinarians licence, Which he had to create a You-Tube video to clear that lie called Message from Dom and he knew that lie went on for sixty days, The hookers China McQuire and step daughter Deanna Arnold post of the parvo Dog Buddy that Art posted had died, When hundreds seen Buddy alive on China McQuire Facebook page CHinas Magic Massages months later along with other scam funding accounts she pulls off, The attacks and scam pulled off on Brendolyn J Cole. The use of good honest 501c3 charities name like Tito's Handmade Vodka saying that Foxies Fund's was partners and Tito's never gave them consent to even use their logo or name, This list is only a short list of victims of the misrepresentation of a 501c3 dishonest charity Foxies Fund Casey Holt & Steve Ereth should have never allowed their Dogs name to be used, All created by Fraudster Dominick Tambone because those two Casey Holt & Steve Ereth owed a sixteen thousand dollar Veterinarian bill, Randy Alyne Boles also shared a link from a weebly web page in Liz Harrison created group pOmFaBuLouS created by Breeder Funding Scammer fake name Brenda Fisher owner of Cloud 9 Pomeranians called maddoggurudodo that suggested visual and verbal harm on little innocent Chihuahuas, Randy Alyne Boles now goes by the fake Facebook name Randi Mee . Randy Alyne Boles can place all blame on Michael Dodd lying saying he shut this crooked charity down, He will be proudly be flattered to accept that blame, even if it is a lie others promote to blame this Hero of Rescue and Helping sick and injured animals . Links provide to these frauds and scammers
https://www.facebook.com/randi.me.14
https://www.facebook.com/groups/foxiesfund.net/
https://www.foxiesfund.net/
https://www.facebook.com/profile.php?id=100009238641894
https://www.facebook.com/dominick.tambone
https://www.facebook.com/CrimsenT
https://www.facebook.com/profile.php?id=100009532056236
https://www.facebook.com/wise.karin
https://www.facebook.com/ka.wise.52
https://www.facebook.com/kelley.scott.562
https://www.facebook.com/ella.mae.35574406
https://www.facebook.com/lizzie1151
https://www.facebook.com/profile.php?id=100008355577825
https://www.facebook.com/profile.php?id=100008989547321
https://www.facebook.com/profile.php?id=100010505073856
https://www.facebook.com/Cloud-9-Pomeranians-112522820157694/
https://cloud9pomeranians.com/
https://www.facebook.com/groups/pOmFaBuLouS/

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Update by Team Dog Frauds Exposed
Sep 10, 2020 3:34 am EDT

https://www.bustedmugshots.com/ohio/columbus/randy-a-neumannboles/154830541

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8:42 pm EST

Facebook phishing occurring on "garden of time," front cover when you start the game??

For the last month, we have a hacker on the "Garden of Time" game that is using the phishing system getting the player to download 'My Fun cards game' which is potentially dangerous to download the link. It comes on the first thing in the introduction of the front cover and very annoying having to wait for 30 minutes, hoping the player clicks the link? No wonder so many players are complaining and having trouble with Facebook!
Why is this being allowed? Please find out who the hacker is and get him off of the games.

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5:06 pm EST

Facebook I purchased a "putting aid" from an advertisement on facebook. I received 3 unmarked golf balls.

This is the third scam that I fell victim to from Facebook advertising. The first was laptops, the second was golf clubs and now this putting aid.
Are all of your advertisers scam artists?
Why do you not have any controls prior to letting them advertise under your name?
Facebook needs to have more discretion with their advertisers and weed out the scams, even if you don't make as much $'s...

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1:44 pm EST
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Facebook my sons identity was stolen and you closed his account of 47k and left all imposter accounts open.

My son, Dario Del Priore is a 16 year old musician who has had a Facebook account for about 4 years and really built up his following. His identity was constantly being stolen and was reported several times. This last time I reported someone pretending to be him, they closed my sons account. It has been closed for about 7 months despite Dario sending in all the proofs Facebook required; birth certificate and social security cards. This is shameful. He had over 40K and really worked hard to promote himself. He is Dario Del Priore, not all these perverted men and children pretending to be him. The imposter pages are still open and his account is closed? Facebook needs to get this fixed or I will soon be taking it to my police precinct.

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11:28 am EST

Facebook almeida and almeida home remodeling llc

Chris Almeida states he has a one year Guarantee on refinishing the bathtub. He talked me into it and Within a couple months the bathtub turned yellow and lost the shine and for the full year he refused to come and fix it, even though it's in his contract one year guarantee. We also paid him to do the plumbing which he did not know how to do so my husband did it but we still had to hire a plumber to complete the plumbing. We also discussed the 1/16 inch for the grout but he refused to do upon multiple requests. It also wasn't sealed. The toilet was placed wrong so my husband had to fix that too. He also gave me a hard time about completing the trim. Be careful who you hire, esp when they don't stand behind there own contract! Why on Facebook advertisements can people only give a thumbs up there's really no where to write a review or give a thumbs down. Which is kind of a safety concern!

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7:13 pm EST

Facebook online public conduct

I have been a Facebook member for almost 20 years now. Having origionaly switched from Myspace. However during the past 3 or 4 years I have noticed a marked increase in agressive and downright nasty behaviour from some individuals. Poking fun at others, or starting an argument for no good reason. It could be as simple as a Man saying "I love Red Roses", and then that getts followed up with a comment like "You must be a reall pussy face, Laugh, Laugh emoji" Even laghing at someone who's made a simple spelling mistake seems to have become the norm now days. And its not a little light hearted fun followed by "sorry dude I was just having some fun with you"... No, its downright nasty and evil tormenting behaviour. I am very dissapointed that Facebook seems unwilling to place greater controls on users behaviour toward others in these respects. Cyber bullying has become an online Sport for some people. They seem to look for someone with a kind or gentle heart and then see how long it take to tear that person apart !. I am now at the point where I am probably going to quit Facebook. I do not need the stress of reading all the [censored] from these people. And Facebook show no sign of being willing to adress the problem !.

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2:40 am EST
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Facebook contractor painting building remodel construction

These guys are garbage. They destroyed my home and took a month longer than promised. I wish I would have found reputable contractors who actually know what they are doing. Never been so disappointed.

The owner hires pedophiles so please keep away if you have kids! If not, please get ready for sub par work from a couple of guys who have no idea what they are doing. The owner is a joke.

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Chydidi
US
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Jan 25, 2020 5:23 am EST

Wow. That's crazy. You said not only do they not know their thing, they are preying on kids too? Just wow.

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4:06 pm EST

Facebook wig

I also ordered a wig from facebook from lissh. First it took over 2 months to receive it and when I did it was nothing like the advertised wig! Cost half as much to send it back and I had to pay to return because the refused to send a return label. I had to go thru paypal disputes to get that far. Hind sight makes me wish I would have just went thru my credit card since they probably would have forced them to just credit me back. These wigs are terrible. They feel so fake it's crazy. Do not buy from them! Scammers!

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8:12 am EST

Facebook product incorrect size and made poorly

Received a Jacket from this company last Friday. The Jacket XXL was not a good size less than L size. Poorly made with a lots of defects. I'd like to return the Jacket but I am not sure about this company in California, and I do not want to lose the product, somewhere in some post office.
I will call my Credit card company and b locked the transaction. If you can help I will appreciate . Thank yhou.

Maurice Drigues facebook account.

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3:31 am EST

Facebook blocked from posting links

What on earth is facebook playing at? You have blocked me from posting links? You have blocked me from commenting of group posts? You have not given me a single reason for your actions what so ever! I have never posted inappropriate content in all the years I have been signed up to facebook! I have never bullied anyone in anyway! Nothing I have ever posted is nor will it ever be an attack on any person what so ever! Am running a business and I use facebook to advertise through the group I created and facebook has now made it impossible for me to even comment in my own business group! And still no explanation! I have herd from other people a awful lot lately that facebook is blocking accounts left right and centre as you are do not support any kind of freedom of speech what so ever! I thought is was all a bit over the top until now! I have never been slanderous in anyway? I believe if only posting facts that I believe others have the rights to know about! I'm share true information to those who want to know the facts! So tell me why I am blocked I hardly post anything on facebook so tell me why you felt the need to do this? I have never been so disgusted by a companies actions and lack of customer support the way I am discussed with facebook right now!

Facebook has no rights to block people's posts especially for no apparent or good reason what so ever. How dare you not ben try to dictate to anyone what they can and can not do in a free world!

I want you to explain in depth why you felt the need to block me! I want to know why you didn't think it was necessary to inform me of your actions and to give me a good reason as to why you took this action against me? I then want you to unblock my account asap or I will make this situation public and will share this email on every social site, video streamer and so on to let people know just how bad face book has become!

My email address below.
[protected]@yahoo.co.uk

If I do not hear anything back then I will take this matter to the public and newspapers.

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Update by Cher Cain
Jan 20, 2020 3:36 am EST

I have just complained and was given the option to share it on face book and I was allowed as by all accounts my content was blocked ?

What for?

What a load of rubbish

Update by Cher Cain
Jan 20, 2020 3:52 am EST

I have looked at previous complaints made to Facebook ABOUT Facebook! It seems to me and many others that Facebook a customer service staff are picking and choosing which complaints to solve and which one not to solve? Your company just keeps getting worse! Are you really this stupid and do you really think this is how you deal with your loyal customers? Hell NO!

Facebook needs to re-evaluate the way Facebook has is and no doubt ably will be treating their customers! Facebook needs to look at their company policies in regards to their customers! If you do not Start changing then I will make all complaints made public and people will see how you deal with your customers!

Face book is a total disgrace!

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Marilyn Ruben
Yuma, AZ, US
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Nov 07, 2022 2:53 am EST

In 2012, I joined Facebook as a method to communicate with Friends & Family, most of whom live far away from me. I enjoyed those first few years, but ...Over the years, Facebook shut my page down a few times, & I was not a happy camper. That was my principle means of keeping in touch with my Friends & Familly. When the page was shut down, it left me scrambling for email addresses or phone numbers of my Contacts. This was very aggravating.

Most of the time, my page has been shut down after I make a valid complaint. There are three types:

1) Men seeking a partner solicit me on Facebook. I am Married, with 2 grown Children & a Granddaugh- ter. I am not seeing a partner.Therefore, that is inappropriate behavior on the part of the solicitor. I have a Right to File a Complaint for Inappropriate Behavior or Harassment if this happens, but Facebook always shuts down my page when I do that...2) Facebook does not like me to express my opinions. That is narrow-minded. I don't think a business should censor other people's opinions. Do you? Then there is no exchange of ideas, & your pages are controlled by you. That does not make sense to me! 3) When unknown people land on my page & "bug me," I have a right to ask that they be removed. Then my page is shut down...It feels like there is a double-standard at Facebook, because you're not consis-tent. You don't follow your own policies, & if somebody brings that to your attention, you shut down their page.

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Marilyn Ruben
Yuma, AZ, US
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Nov 07, 2022 2:35 am EST

In 2003, I founded Small Business named Sonrisa Designs & Handmade Animals. It consisted of Fabric Items and Fine Art, and there were 30 people involved in creating the products. I alone marketed the many products at Art Fairs which were a minimum of 1/2 hour to 1 hour to 3 hours' drive from my home. We did very well until some unethical competition began to copy our Artwork & Crafts from Fabric. In 2014, I gave up the cause & returned to pursue my 4th University Degree in the area of Art History, but I still own the products & the Artwork. It is a very demanding course of study, & it leaves me no free time to create & post products until after Graduation in 6 months...Recently, I noticed a very complex layout of empty "boxes" on a page set up by Facebook with my company name. Facebook set up that page, but it is much too complex for me! Then, Facebook began to add photos of various objects in those boxes. I have no idea where those came from, but they are not mine! I did not have the energy to delete all of those photos posted, but I deleted some some of them, like an ugly photo of raw meat, etc. The photos do not match the title of the page, & they should not be there. I don't think this is a good way to conduct business, when I have no say in the matter at all ! If I graduate in May, 2023, I wonder if it is worth the risk to post my original Art or Crafts, because I do not want it copied or tampered with. This remains to be seen: Is Facebook Ethical? PS - Sonrisa Designs & Handmade Animals are printed on U. S. Copyright Registrations for my work; these titles do NOT belong to Facebook!

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Marilyn Ruben
Yuma, AZ, US
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Nov 07, 2022 2:16 am EST

I joined Facebook in 2012, when I was stuck in bed with Valley Fever. It started out as a Social Website, so I added my Childhood Friends, my Relatives, & Other People I had met in my Current Place of Resi-dence. Over the years, I have noticed a difference in the way various Facebook members present information. Most of them are factual & polite...However, during past Election Years (2016, 2020, 2022) I have seen some outrageous comments made, many without fact & some with bad language. I have reported these by clicking the button next to the inappropriate statement. In many cases, my report has been ignored, & my page has been shut down...I often feel a need to state my opinion about inappro-priate information which is posted on Facebook Pages. I like to cite Statistics or give my own personal experience. Recently, a Gubernatorial Candidate in our State posted a Racist Statement. I found a story online which contradicted that Candidate's Position, so I posted that information. Facebook shut down my page again & again. I guess Facebook wants to see inaccurate Racist statements posted, but I don't !

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2:56 pm EST

Facebook wig

They are called Natural Wig and Texas Wig so far on Facebook. However, I am sure there are many other aliases. Do not trust these people. They are a company in China and are selling products that are not the quality that is advertised. The Paypal address is: LISSH CO., LTD [protected]@163.com. The email address used for customer service is: [protected]@gmail.com. Please be careful. Once you try to resolve the issue for a refund, they will stop responding. So, open a dispute as fast as you can; or better yet, check for weird email addresses for red flags.

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2:46 pm EST

Facebook vinyl ziplock food bags

I ordered 2 sets of ziplock vinyl bags for storing food from a Facebook ad.
They were mailed months after I ordered them and received with no receipt or documentation. Products are not worth a penny. They do not seal and are a complete rip off.
Their return address on my package is -
Jin Tai 20275 Business Parkway City of Industry, CA 91789-2950
I did some research on them and found there are lots of other disgruntled customers who ordered anything ranging from clothing to technology items ALL receiving 100% poor ratings. They need to be reported to BBB!
I am filing this complaint for 3 reasons. They should not be allowed to get away with false advertising. I do not want other facebook customers receiving the same poor product. I want Facebook to be aware and keep their standards higher to protect their followers and not give business to dishonest people!

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About Facebook

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Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Temporarily blocked and friends list disappearance was posted on Jan 6, 2025. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7793 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 13, 2025
  6. View all Facebook contacts
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