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4.3 24 Reviews 1397 Complaints
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Facebook Complaints 1397

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S
1:28 pm EST

Facebook my account

I cannot get on Facebook for months my account is disabled for no apparent reason I fill out an appeal form and nothing happens they never even let me know what's going on maybe somebody will see this and help me this is my email from my [protected]@yahoo.com Originally my account was hacked I got it back for about 10 days I believe on October 11 and then I got booted off again I don't understand what's going on could somebody please help me makes no sense I've been with Facebook for quite many years at least they could do is let me know something

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Allan Roberts80
US
Jan 14, 2020 3:28 am EST

My account on Facebook has been disabled and I want to why?Has it been hacked or Facebook decided to boot my off it?

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A
3:26 pm EST

Facebook page under review

My facebook account was blocked on sunday when I was having a church service live broadcast,
I was broadcasting from our church page, christian elect world outreach
I was doing share when the incident took place
I have been using this page for over 10years now I can't log in.
I want to be sure if is facebook himself that blocked me or if some one has blocked me to use my account that I don't know
Please facebook open my account for me please
I will be gratefull if my account can be re activated in order for us to be able to reach our friends and partner in this festive season

Clement ogoro
[protected]@gmail.com

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Update by Apostle Clement Atanaru Ogoro
Dec 23, 2019 10:55 pm EST

I was on facebook, live brodcasting from my page name christian elect world outreach, on sunday 22 december, all of a sudden the page was shot down, we tried to log on back but without success.
Facebook later asked me to identify my photo I which I did then I received a report that the ministry page is on review, and I have been waiting to be re activated ever since, please I will apreciate if my page is restored back because of the festive season in order for us to do our bussiness

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M
11:10 am EST

Facebook photo albums not loading or working.

I have had some problems today, trying to access some Photo Albums, on my FB account. Usually, I can just do this by clicking on a forward arrow, under the collections, which will take me to the following set. However, after trying a few times, this function is not responding. I contacting the FB Help Centre, but I'm still waiting for this to work, as I need to gain access to run my business, and share images.

Plus, I have several Albums, so I know they were posted.

Whilst I realise other people may be having the same problem, I'm not very impressed that this hasn't been dealt with yet. You can appreciate, this is all rather annoying.

I will try to remain patient, whilst operatives get to work.

Many thanks,

Matthew James Excell ( Jam Fan Page Admin )

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B
11:53 pm EST

Facebook envelopes in packages also identity thift

At first when I started working September November 2018 the Post office mail delivery was noticed beforehand the mail is about to change for KaVon Allen it's been a year still have not received a package or none of KaVon Allen Government checks or cash, KaVon Allen Was also hurt at work the injury caused him to miss a more the couple months of work, therefore KaVon Allen was to see what the mail deliver put inside the mailbox now that KaVon Allen been dropped from his insurance it's that more bills then Kavon Allen thought he had like if my friend have to many girl friends in having to use my name to stay in the clear of already being in relationship in I'm not being notified before going in to the Emergency room the bills will be paid. Now that KavonAllen is back at work it's full time now that KaVon Allen then returned to work to be suited to dress for work every day. Now that I been her full time the mail been getting shorted.

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R
9:37 am EST

Facebook wig

Ordered wig from facebook ad from this company and it was a complete fake product. It is madefor haloween or costume party. Cannot return because it cost more than the purchase. I will never order anything from China, Korea, only made in USA because they make good products. Facebook should sensor people who sell things just like they sensor repubicans. Its a shame that we let forgein companies rip off hard working people.

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L
9:07 pm EST

Facebook scooter not received

I ordered a scooter from sdfegyerj customer service [protected]@gmail.com on nov 2 I receive an email with tracking lo395079911cn number it arrived after 11 days... An epak with a childs plastic wallet worth 1$ I paid 175$us I have emailed the company numerous times no response, now the web site dosen"t work so it looks like i've been ripped off
Return address on epak is lonh zhu
No 18 south districy, jiangchuan second village, songjlang district, shanghal 201601 china ph 8618202191839

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candy0o0
Thousand Oaks, US
Jul 06, 2021 9:19 pm EDT

the Scooter scam is back I also Paid for two Scooters, and was sent hand folding cooling fans.
please make sure scammers are not able to leave links on my messages, as it looks a lot of this is from Market place.

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M
11:53 am EST

Facebook complaint

Хирург А.Егиазарян сделал инвалидом свою пациентку! А именно- своими непрофессиональными действиями, прооперировав нос молодой женщине, нанёс ей непоправимый вред здоровью! У неё развился страшный недуг - СПН, синдром пустого носа, который на данный момент нигде в мире успешно не лечится! Он не имел права делать ненужные манипуляции и сокращать её носовые раковины, которые несут в себе важнейшую функцию дыхания!
https://www.facebook.com/armeniaplastica/
#АндраникЕгиазарян
#AndranikYeghiazaryan
#АндраникСамвеловичЕгиазарянПластическийХирург
#ПластическийХирург
#ПластикаНоса
#armeniaplastica
#andranisyeghiazaryan
#andranikyeghiazaryan
#www.doctors.am
#AndranikYeghiazaryan
#AndraniksYeghiazaryan
#ПластическийхирургАндраник #Самвелович Егиазарян
#emptynosesyndrome
#атрофический_ринит_синдром_пустого_носа
#СИНДРОМ_ПУСТОГО_НОСА
#синдромпустогоноса
#izmirlyanmedicalcenter
#emptynosesyndrome
#emptynoseforum
#andranikyeghiazaryanplasticsurgeon
#егиазарянандраниксамвеловичry
https://www.facebook.com/andranik.yeghiazaryan

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Arm i
US
Dec 09, 2019 11:36 am EST

Хирург А.Егиазарян сделал инвалидом свою пациентку! А именно- своими непрофессиональными действиями, прооперировав нос молодой женщине, нанёс ей непоправимый вред здоровью! У неё развился страшный недуг - СПН, синдром пустого носа, который на данный момент нигде в мире успешно не лечится! Он не имел права делать ненужные манипуляции и сокращать её носовые раковины, которые несут в себе важнейшую функцию дыхания!
https://www.facebook.com/armeniaplastica/
#АндраникЕгиазарян
#AndranikYeghiazaryan
#АндраникСамвеловичЕгиазарянПластическийХирург
#ПластическийХирург
#ПластикаНоса
#armeniaplastica
#andranisyeghiazaryan
#andranikyeghiazaryan
#www.doctors.am
#AndranikYeghiazaryan
#AndraniksYeghiazaryan
#ПластическийхирургАндраник #Самвелович Егиазарян
#emptynosesyndrome
#атрофический_ринит_синдром_пустого_носа
#СИНДРОМ_ПУСТОГО_НОСА
#синдромпустогоноса
#izmirlyanmedicalcenter
#emptynosesyndrome
#emptynoseforum
#andranikyeghiazaryanplasticsurgeon
#егиазарянандраниксамвеловичry
https://www.facebook.com/andranik.yeghiazaryan

ComplaintsBoard
J
9:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Someone other than me using my mobile number?

This is the report I'm getting from error messages on Facebook. I'd be grateful if you could examine this situation and clarify it. I can't imagine why anyone would bother to use my number, so perhaps this is a software error?

Do I have my own Facebook page as Johnny Edward!

My legal name.

This is the report I'm getting from error messages on Facebook. I'd be grateful if you could examine this situation and clarify it. I can't imagine why anyone would bother to use my number, so perhaps this is a software error?

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D
6:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook gay escort sex scandal - client blacklist alert

GAY ESCORT SEX SCANDAL

(CLIENT BLACKLIST ALERT):

1) Client Name: Christian T. Williams

2) Alias: "Zonee Flocks"

3) LGBT Status: Closeted Gay Male

4) Age: 24 (as of Dec 2019)

5) Ethnicity: Black / African American

6) Phone Number: 347-838-1069

7) Mother: Beverley Williams (Age 53 - as of Dec 2019)

8) Address: 580 East 21st Brooklyn, NY 11226

9) Career: Rapper (Amateur)

10) Employer: Chase Bank

11) Facebook: https://www.facebook.com/mostthated.zonee

12) Instagram: @zoneeflocks_

13) YouTube: https://www.youtube.com/watch?v=uAky7JXrl_g

14) Former High School: South Shore High School

REASON FOR BLACKLIST STATUS:

Mr. Christian Williams aka "Zonee Flocks" made an appointment to have an African gay-for-pay male escort named Lamar to drive from NJ to Mr. Williams home in Brooklyn, NY on Sun - Dec 1, 2019.

He manipulated the escort to send photos of his erect penis but then flaked out on the appointment by claiming that he gave the escort a fake address.

Then Mr. Christian Williams aka "Zonee Flocks" proceeded to INTENTIONALLY waste the escort's time by telling him an endless barrage of LIES including but not limted to claiming that he was 16 years old, claiming to be affiliated with law enforcement, and blaming the whole incident on his allegedly rambunctious "cousins" of conflicting ages.

Mr. Christian Williams aka "Zonee Flocks" also has a fetishized desire to perform oral sex on well-endowed black men.

WARNING TO ALL M4M ESCORTS & ZONEE FLOCKS FANS:

To all fans of Mr. Christian Williams aka "Zonee Flocks" and to all m4m escorts, do NOT do any business with Mr. Christian Williams aka "Zonee Flocks", he is a liar, and a disrespectful and secretly gay closeted jerk who clearly has no respect for other people's time, energy, and money.

HIS MOTHER (BEVERLY WILLIAMS):

His mother, Beverly Williams should be ashamed of herself for raising a pathetic lying closeted gay son who had absolutely no respect for other people, especially sex workers.

IF YOU WANT MORE INFO:

If you want more info about the escort's experience with Mr. Christian Williams aka "Zonee Flocks", please contact the m4m escort, Lamar at:

[protected]

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Resolved

The person sincerely apologized for everything. I would like to have this entire post permanently deleted as soon as possible. Thank you.

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J
7:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook charmeric

On September I placed an order with Charmeric who was advertising clothes all over Facebook that month. I felt secure because I trust facebook and the Charmeric company said that they accepted returns for any reason.

When I received the clothing it was not at all as pictured and not something I would wear. I contacted the company and they offered a partial refund saying I could keep the clothing. I responded that I wanted to return them because I would not wear these clothes. They gave me a return address and I shipped them there.

I shipped the items back to Charmeric (order # ARM822121665) on October 23, 2019 ( mailed my return to you and here is the tracking number #:LC872632370US my name is Joyce Svendsen i sent first class package International China.

(SHIP TO:Pan Huiling(Charmeric) 1st Floor, Building 3, Jinyuan Square, No. 2 Taohong West Street, Junhe Street, Baiyun District, Guangzhou, Guangdong, China, 510000 TEL:+[protected] .

I hope that you can help me obtain a refund since I trust facebook and that is why I felt confident to order from them. I cost me $25.00 to return the items and I spent over $140.00 on the items so I am out quite a bit.

Thank you,
Joyce R.Svendsen

[protected]@aol.com
[protected]

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S
6:06 am EST

Facebook advertising on facebook

I purchase a scooter (huseoffresh.online wqfyorfkwsixena@outlook.com order no 1368
24/11/19

I purchase a scanner engraver { applepods} invoice c11955443531850.1 24/11/19
$50.98

2 x I purchase a video projector {applepods) invoice c11897577209953.1 11/11/19
invoice c1180772181089.1 $93.96

I purchase a collection of diy tools { preeminently} sabrinawalhuard@gmail.com
order no 1338 23/11/19 $49.99

please facebook I am disabled and can't afford to loose my money

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Update by Steve James white
Dec 08, 2019 6:25 am EST

I have not got any of the above and have spent total of $359.91 to me this a lot of money. and I thought your facebook advertisements were legit and safe.

I did not know I would be scammed. and your advertising force., Safe & Easy-to-use ​Laser Engraver

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Update by Steve James white
Dec 04, 2019 11:23 am EST

I paid a lot about £300 and I am disabled I can't afford to loose this money'.

please vet your advertisements so us buyers don't loose there money.
.

Update by Steve James white
Dec 04, 2019 10:26 am EST

I forgot the laser projector I ordered from Applepods 11/11/19 £38.22

Update by Steve James white
Dec 04, 2019 10:19 am EST

houseoffresh order 1368 scooter 24/11/19
preeminently order 138 compact tool shed set of tools 23/11/19
Arriba oder igle21258 worlds smallest portable projector for android 11/11/19

Update by Steve James white
Dec 02, 2019 6:25 pm EST

I can’t believe a big company like Facebook can’t vet there advertising on Facebook page. I thought these advertising sites were genuine.

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J
9:23 pm EST

Facebook unethical breeder

This person is breeding puppies just for profit and is illegally selling them before they are supposed to be separated from the mother. She is selling them at 6 weeks old with no documentation or registration. Please help these babies from continuing to being bred just for a paycheck. We were going to get a puppy until we really looked more into this breeder. These babies need their mommies!

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M
12:19 pm EST

Facebook wig

I bought 2 wigs from this company advertising on facebook. I received only one and it's horrible. I wouldn't wear it in my back yard. It is nothing like the pictures on facebook. You can see right through it, it hardly has any hair attached. The 'style' is absolutely no style at all. Just a bunch of hanging hair. Paypal was kind enough to be me $30 for the one wig I did receive to which I lost $12 on that order. Then 2nd order was $46 and they want me to close my paypal complaint fully knowing I would have no recourse for return if I did. The bbb has a complaint already filed for lissh co., ltd but they seem to use different address and names. Can you say 'scam artist'.

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2:54 pm EST

Facebook shipping services

I contracted with a USHIP shipper to deliver furniture from Alabama, 4 1/2 hours, to Mississippi. Tara Johnson, J&T Logistics, took my furniture 15 hours north to their home in OHIO. After posting my stolen poster all over Facebook I was contacted by concerned citizens and family members and told my furniture had definitely been stolen. At this point USHIP FINALLY stepped in and suspended the shippers account. After much pressure from her town and family my furniture was enroute south.

THERE ARE DOZENS AND DOZENS OF PEOPLE SCAMMED BY TARA.

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2:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook lissh.co ltd wigs

I ordered two wigs from LISSH.CO LTD on November 3, 2019. Order Bfra34731 ( One
Franzb Rusty Auburn and one strawberry) I have not received anything from this company. No order, No emails, No communication. My payment was through PayPal and they sent the payment to this company. Free Shipping was included and delivery was to be in 12-20 days. I will be filing a case with PayPal. I hope that works. This company is a scam. I wish I would have checked the reviews before I ordered anything. It may be too late for me but please don't order from them on Facebook, not reputable. I just read all the problems others are having with this company, lots of issues from the poor quality to the return policy.

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M
3:55 am EST

Facebook my notifications

The notifications on when people like my post or replied to a post is not working. I have no idea why this is happening. If I look at one of my posts and go to see if notifications are on, I still don't get it. It just automatically stopped and I can't find anything in 'Facebook Help' that explains this or what to do about it so here I am, trying to use some way to get your attention.

xo xo xo xo xo xo xo

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A
11:02 am EST

Facebook wrong wig — $42.91

10/29/2019
Collapse transaction for Transaction date: 10/29/2019
PAYPAL *LISSHCOLTD [protected]
Transaction date:
10/27/2019
Card type:
Visa
Transaction type:
Purchases
Merchant description:
RADIO, TELEVISION AND STEREO REPAIR SHOPS
Reference number:
7798
Merchant Name:
PAYPAL *LISSHCOLTD
Select to
Edit
the merchant name

Transaction Category:
Shopping & Entertainment: Electronics
Select to
Edit
the transaction category
Online Transaction:
Y
Dispute this transaction

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R
10:59 am EST

Facebook my business page name change

I've been trying for about a week to change the name of my business page. This is a legitimate rebranding yet the request is being refused. I had received an email requesting a document with the name change or a link to an announcement on the page of the rebranding. I have submitted the link to the announcement on my page but the request has still not been fulfilled. There is no communication and the reasoning behind the denied request is something along the lines of it not being up to standards? At this point it would be easier to just create a brand new page, but I'd rather file a complaint so others do not have to deal with this in the future.

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M
4:09 pm EST

Facebook no customer service and censors me horribly. it's not fair, equal or just!

Hello,

I am a long-time customer who likes to post and debate. I have a lot of experience with Facebook and being censored on it. I'm the average American that you write algorithms to silence. I've been suspended many times on FB and never given a chance to argue my case. Just poof and I am gone! There is no court. There is no justice. I was suspended once for posting a Bernie Sanders fly-trap cartoon! I haven't been suspended in awhile but 2 of the pages I post on have been killed by your algorithms.

Do you have any idea how frustrating it is to be censored horribly on the world's largest and richest social media website? It's very depressing. Facebook doesn't treat people equal. They have no customer service department. They are led by $$$. It shouldn't be FB's job to police the news. Maybe you just need people to read and sign a warning label before joining.

Could you please pass a message to Zuckerberg for me? And that is, you don't need to fact check, suspend, and ban people over news, politics, and opinion. That is what the comment section is for! Notice your fact-checkers don't argue their point in the comment section. They just get others suspended and banned. Damn Communists. Speaking of Communists, AOC and Democrats want to decide how FB is run and what it can and can't advertise. I've been on Zuckerberg's side about this. Hell no. But things are so bad for me on the pages that I post on that it couldn't get ANY worse.

This page has been permanently destroyed https://www.facebook.com/TeaPartyCommunity/ As the algorithms change, it never gets better. Each post only reaches a few followers, EVER.

This page has a lot more followers https://www.facebook.com/teapartytribune/
Its page reach has always been bad. As the algorithms changed, sometimes it would get a little better. I had hope. Especially after I saw Zuckerberg met with Trump and went on Fox. I noticed that on the day he was on Fox, FB loosened the censorship a little for the Tea Party Tribune. We were actually getting comments and likes/not-likes. It still wasn't good...but it was a lot better. I thought maybe Zuckerberg meant what he said.

Then 21 days later, that page got censored worse than it has ever been. Our posts now only reach between 3-15 of our 65, 000 followers' pages, EVER. Then they are never seen again except for a miracle. It's not fair. This is not just. I think if you guys saw the numbers, you'd understand. Please check out our page's page reach over the years if you care about your customers. I click on your ads and buy things. I'm a good customer who spends a lot of time on your site. We pay for ads. But I guess when you get so big and rich you forget about what's best for a normal American woman while getting steamrolled and brainwashed by the liberal media, Democrats and Communists (same thing) world-wide. Living in CA explains a lot. Nearly 700, 000 people left California in 2018. I like to post news like that! https://www.ktvb.com/article/news/local/growing-idaho/nearly-700000-people-left-california-in-2018-and-many-moved-to-the-pacific-northwest/277-84e7c6c9-2aaa-488c-9d9a-600b8665ff1c

I posted that article yesterday and it got zero likes or comments and reached 5 people's pages.

This is the First Amendment we are talking about! Zuckerberg said that he believed in Free Speech. But he clearly does NOT. I fact check articles and memes. I hide violent comments. But you know what? If we get something wrong, that is what the comment section is for.

Could you please stop censoring me and our pages? That's my job. I don't want fake news on our pages! I don't want violent comments either. I only link to reputable news sources who provide evidence.

Thank you.

Megan

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L
11:14 pm EST

Facebook pop up when on facebook

I was to purchase a Drone X Pro from a pop up on Facebook cost with warranties was $135.88 US the item was supplied by Dai BO SGJ-YD YUNXIAC)Road Guang Zhou Shi
Guang Zhou Shi GUANGDONG 510410 CHIN Phone 8613300088888 tracking No LL734745166CN it came around 3 months later.
The unit supplied was a KY601S A cheap piece of garbage worth about $30to40 Dollars if that . Now the only supplier other than that to PAYPAL Was Zest AdsLtd and the amount to be paid .
I have spent a lot of time on the computer trying to get a solution to this what i think is a scam that involves your company Zest and Face Book According to the PayPal statement my money went to your company who apparently forwarded the payment less your commission to the supplier of the cheaper unit ! right .

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Friend list and All button & Suggestions and being temporarily block was posted on Nov 21, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7786 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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    Nov 22, 2024
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