FedEx
Reviews and Complaints

I am trying to obtain (6) FedEx Ship Manager Backup/Transmission Recovery CD's (Part #[protected]) for the FedEx Ship Manager and the Technical Support Lines are useless because you get placed ON HOLD and never get through to a HUMAN.
You don't support your customers and you have us perform the Backup and if we don't the system won't allow us to ship!

Just send me the (6) FedEx Ship Manager Backup/Transmission Recovery CD's (Part #[protected]) for the FedEx Ship Manager to:

Applied Underwriters
120 Mountain View Blvd 1st Fl
Basking Ridge, NJ 07920

On 6/20/21 your driver delivered package then drove over my landscaping.
Tracking number 9261290988510527713704.
Most of the fedex drivers that deliver to me can drive, this one can't.

2 deliveries for Sat 6/19 in Gaithersburg, MD. Failed to deliver either!
Omaha Steak Order - tracking #[protected] - contractor never attempted delivery but said they did at 3:30 p.m. They Lied! I was home all day!
Plus, They never need anyone to sign for those packages which i've been getting for years! They drop it at my door every time but this time!?!?!

Vaultek Safe Order - tracking #[protected] - I paid FedEx extra delivery charge to have it delivered on 6/19. This requires a signature. I was here all day long and NOONE EVER KNOCKED ON MY DOOR OR CALLED MY PHONE!
I even took the day off from work to be here! Contractor or whomever reported another failed attempt at 4:06 but that status was filed 3 hours later. THIS TOO WAS A LIE!

[protected] containing birthday presents for grandchildren in Berkeley, CA. was dropped off at station 7 June. I was told it would be delivered by 14 June.
The last scans on this package, 13 June, show it in Chicago. This is the same
scan which also showed on 9, 10, 11, 12 June. I have called numerous times
about this and been told a. someone will call me back - no one has and b. it will go out on the next truck.
During today's call I requested to speak to a manage and was told there is a
2-3 WEEK delay/backlog in Chicago. Why wasn't I told this when the package was dropped off? Why wasn't I told this on my 4-5 previous calls?
Now I am to trust that it will be delivered in 2-3 weeks. Really?

I can not have anything shipped to my office in bethlehem pa as the driver will not deliver it to me! I had it out with him the last time and yet the horrible service continues! Fedex won't tell me his name as I want to sue him! Why is he still working for fedex?!?! He marks the tracking as the package being refused! Aq total lie yet fedex let it continue! I can't have anything shipped here by fedex ground! Fire him! Give me his name as he cost me plenty! I have a security camera so he can't say he tried to deliver when I wasn't here! He's a total scum-bag! Video shows how he came in, saw it was me, turned around and left! His log says I refused the packages! He never got out of his truck! Omg!

Driver delivery leaves door open with loud rap music blaring with vulgar lyrics. Grandchildren hearing made comment that the music was offensive and inappropriate!
Reply was simply ' I apologize ' but then just jumped in and drove off with it still blaring for next stop!
Frustrating and disappointing rep for FedEx.
I would think it should be addressed with driver. Tracking # [protected]

The driver brought a package and after placing package on my porch he deliberately smacked my "Back the blue" flag sign! He abused my property because he probably didn't like my sign... maybe he hates law enforcement officers or whatever but a driver's job is to safely deliver our packages not abuse any of our property! I do not want to give Fed Ex any more business.

By far the most incompetent delivery company. In the past 14 months FedEx has lost 3 of my packages, delivered 2 packages, 1 a huge rug, to me incorrectly and had never asked for signatures for packages that require signatures. Not once!
When I call all they say is to file a complaint with the shipper...maybe the shipper shouldn't use FedEx anymore.
FedEx is infuriating and can't do their job.

A package was delivered to 401 Highland Ave, Malden Mass. 02148 The package was to be delivered in the rear of the building not the front. And who ever it was knocked on door and jingled door knob. Can they not read and know front from rear. Please take care of this matter. I do not want any package left at my door if it is not mine. Thank you for reading this and I hope it is taking care of.

Thank you,
Nancy Howard

Today, Monday, June 13, 2021, at approximately 10:00 a.m. the FedEx driver delivered a package (13"x19") to my home. Instead of placing it at the doorstep where all other UPS/FedEx are made he stuffed it in my mailbox. The tracking # is [protected]. The delivery address 7500 False River Rd. Oscar, LA 70762. The package was shipped from [protected] S. Kyrene Rd. Ste. 112, Tempe AZ 85284. When the driver pulled up to my house I was taking an arm full of frozen groceries to my down stairs refrigerator. Luckily I was at home and was able to remove the package prior to the arrival of our regular mail delivery. Keep in mind, there are no fences, animals to interfere with a normal door delivery placement. The front door had no obstructions and additional the garage door was open and offered a second delivery option within 20' of the small mailbox.

Can you advise regarding your delivery procedures in a residential neighborhood?

Recently I ordered multiple items from Walmart.com and Fed-Ex was the preferred delivery company. I have gotten email notifications that packages were delivered to my front door but they were NOT delivered at all. This has happened at least 3 times in the past couple of weeks. I live in Ona, WV, 5 Amanda Dr., RR2 Box 362B, Gary Hawkins.

I ordered a package from Eagan, Mn. It was a 2 day delivery. I ordered it on the 8th of June and it still has not been delivered, It is the 13th now.. It went from Mn. to Tenn. and not sure where it is. Just completely unacceptable. I would like for FedEx Corp. to respond to this. All I get is foreign Country for customer service And I have a hard time understanding them.
I will be putting this on social media. I hope people start using other shipping companies..

Date of Incident: June 11, 2021
Please review the video attached. It shows how the FedEx driver threw my package on the ground. This driver have no respect for customers or their packages. It was good there were no breakables in the box, but this driver did not know that. At the very least this driver should be coached on handling package or reprimanded. This kind of employee can cause great damage and be costly to your service.

I was given a delivery time of 4:30 PM CST for today all the way up until that time, then suddenly it is changed to "by the end of the day"? I have lost two days of work waiting on this delivery as it is my replacement phone for the one damaged - now I will receive it after the carrier store closes which I need to go to when I receive my phone so that I can get everything taken care of in transferring things and activating the phone... so I will most likely lose another half day of work which in total is costing me about $400.00 in pay, for which I need for rent - do not appreciate the way this item was shipped - left from here, went to Fort Worth, then to Irving, then back to Fort Worth, and then is not delivered by time promised. Why in the world does something have to travel all across the state before reaching the final destination, especially when it originated from just down the street? Waste of time and money.

I call the number listed and cannot get a human being on the phone. The information attached to the tracking number stated the package could not be delivered due to severe weather on the day it was scheduled. That was a bold face lie. We have been waiting for three days for the delivery. There was a FedEx truck out in front of our house on the scheduled delivery date and the truck left with no delivery. The one time I managed to get someone on the phone they stated the package was not delivered due to a high volume of shipments. So what was it? A weather problem or high delivery? I would like the package delivered when it is scheduled to be delivered. There is absolutely no reason for this to happen.

9JUN21 @ 12PM AZT.
Driver of truck 431185, partial plate is ZA 62A came speeding into our cul-de-sac, turned around, delivered a package then sped off. This occurred in the Cibola Vista - The Preserve neighborhood on Black Hill Rd Peoria, AZ

This is ridiculous, this is a residential neighborhood and kids are out of school. There are plenty of kids out playing in the street along with their pets.

I will be contacting the police the next time I see this vehicle driving like I saw today.

One of your drivers refuses to deliver onto our property. We have no other issues with any other delivery service.
Yesterday, this driver on FedEx #[protected] left chocolate covered off property in the middle of a heat wave and melted those items.
This is a Township registered road and has been checked for a fire engine to traverse .
My wife and myself are both handicapped and if we cannot resolve this issue - We will contact the Pennsylvania Bureau of Aging for assistance.
John Heidecker
[protected]@ptd.net

Date: Monday 7 June 2021
FedEx Tracking Number: [protected]
FedEx Courier Run Number: 301111
Location: Melbourne, Australia

FedEx just pretended to attempt drop a package off and then dumped it in one of their local exchanges.

Found a FedEx in the mailbox instead of a parcel. The note they left said "Sorry we missed you" but they did not miss us because there were people in the house all day. The delivery did not require a signature. Our mailbox pulls out to accept packages and is a bit more than 35cm by 20cm; a parcel with a couple of light summer dresses would definitely fit into it.

The FedEx "Sorry we missed you" note said the parcel must be collected within 7 days or it will be returned to the sender, but I am not legally permitted to travel to their local exchange to retrieve it and FedEx knows that.

Melbourne metropolitan area is in the middle of a strict COVID lockdown. Nobody is permitted to leave their home, unless for one of five set necessary reasons. Collecting FedEx packages is not one of those reasons.

I want FedEx to deliver the parcel. Put it in the mailbox; the mailbox is 35cm by 20cm and takes parcels.
In the extremely unlikely event it does not fix into the mailbox, knock on the front door and leave it on the verandah. Someone will be in the house because MELBOURNE IS IN LOCKDOWN.

On Wed June 2, 2021 in Krakow Poland package was taken at local Fedex with promised and paid international express delivery. Cost around $130.00 for 3-5 days delivery. On June 5 note from Fedex was sent to me about some delay and package (meds for sick person) was promised for Monday June 7 and then changed to June 8, 2021. On this day new note arrived saying the package never entered the USA without showing any reason. It seems like nobody knows where the package is now. Fedex was never rated as a top company and when it comes to international shipping it is just a disaster!
Please do not send me to investigate to Poland! If you have your branch in foreign country you have some responsibilities here or if you cannot control branch outside the USA do not open them there.

Today was the second time our FEDEX driver has left a package at our OPENED gate instead of to our door. The first time my package was found in the rain, uncovered. Today there was a bag over the box of dog food, but ants were crawling in said box. Additionally, I have fibromyalgia, among other health problems, and I need the packages brought to my house. As it was today, I had to open the box and lug the two bags of dog food separately to my vehicle. The past year we have had numerous problems with FEDEX, but they've generally done better until today.