Fred Meyer
Reviews and Complaints

Hello,

Today is July 23, 2022. I went to the pharmacy for my blood pressure medication refill today. The medication is lisinopril 20mg x 1 daily. I got my normal automated text to refill this prescription one week ago. Somewhere around Monday the 18th at the latest. So I went in for the refill today and the pharmacist said I had no refill that they had to contact the doctor. I told her my last refill was June 15, 2022 last month. I told her the bottle reads I have .33 refills of 90 which is a one month supply. She told me I somehow triggered a refill request. I asked how that is possible if I still had a refill. I then told her that their pharmacy is broken. Basically the pharmacist gave me a 3 day loan, when I still have another month of prescription left. How fair is that? I have been out for the last two days. As in I’m out, and now when I called, she said she was sending that refill request in right now. The pharmacist earlier said it was already sent in. But when i put her on the spot, she said she can’t send it out until Monday. Good thing my doctor doesn’t work Monday so now I have to go without my blood pressure meds even longer. If I didn’t know, if something were to happen because I didn’t have my meds, the pharmacy at the roseburg oregon store would be held liable in every Single way. I have never had this issue with a .33 refill of 90 which is a month worth, ever turn into me not having any and triggering a refill request. This has never ever happened. The pharmacy has been neglectful and I would hope you would investigate this complaint so changes can be made. God forbid an old person die because they couldn’t have their blood pressure medicine because of a spoof such as has happened to me. I’m disgusted. If you would more information here it is. My refill request was number: 6607215. My name is Stephen case. Date of birth: 07/03/1980. Phone: [protected]. Email: [protected]@gmail.com.

Thanks for listening. I’m beyond irritated and I hope someone gets reprimanded or changes get made quickly. This cannot keep happening!

Some toothbrush heads for my boyfriend and they were the wrong type so I went to return them I didn't have my receipt and the lady turned me away telling me only $15 can be done and she didn't even scan my item and I know by looking at y'all's website that you can do $75 and if that goes for if I'm a first-time return and she was very rude to me

Why do you not take Goodrx coupons on most drugs now? Why would you not take a coupon that you have already negotiated for?

You used to fill a prescription for a coupon price of around $10. It’s now on the site at your ridiculous retail price of almost $2000.00.

And why would you take a coupon from a competitor of Goodrx and not from Goodrx itself?

Again, you negotiated with a PBM for a price on a particular drug NDC and now you won’t honor it.

6/22 I was charged $200 by Fred Meyer. I was in the store on 6/21 and they pushed through the charge without my card the next day. I tried buying 1 x $100 Nintendo gift card and 1 x $100 Amazon gift card on 6.21. I was immediately charged $200 for this purchase, but the Amazon card did not activate. The front-end manager Jessica spent 30 minutes trying to issue a refund or void the transaction. The entire system was locked up and she was on with the help desk and powerless. I was told the only option for me is to wait no matter how long. After 30 minutes and now missing my appointment, I left the store. The amazon gift card remained with Jessica, and she offered no help except telling me to keep waiting. I would check those cameras and see who ended up with that card since they pushed through the charge the next day and I imagine activated it. Bottom line – Fred Meyer has my money and the gift card. I got a bag of [censored], a missed appointment and ton of wasted time.

ello? Date of the purchase - 6/21 - charge pending 6/22 charge went through while Fred Meyer kept the gift card and money.

I bought and paid in FULL for the sofa, When I went around the back to pick up As we were loading it the employee said due to COVID I would notbe able to return it. I stopped the loading, and the sofa was returned to the warehouse until I could measure my room to make sure it was going to fit. I just purchased a new home, after mine was destroyed in the earthquake. A week went by and I called the store I talked to a woman in furniture and told her the sofa was NOT going to fit. She said "ok, I will have it moved back to the floor to sell we will refund you!" And I thought that was it. Well it have NEVER been refunded. I have called the store, I have called OJIE the store manager and HE WILL NOT RETURN MY CALLS, he is NOT AVAILABLE anytime I have tried to, he does not RESPOND to any messages to return my calls at all. ANd I AM OUT OF 1800$. I can not afford to give that money to a store that has sold the same sofa TWICE! thats theft.

Front end manager jessica stole my $100 and pocketed the amazon gift card. I spent 30+ mins trying to figure out and missed dr. Apt when I left the store and was yelled at because she must follow procedure and I must wait. [censored] you fred meyer for promoting [censored]ty fraud gift cards with fuel rewards. The amazon card every time comes up as fraud and steals my money. Stop your lying [censored] about gift cards and stealing customers time & money.

May 13, Friday, 2022, my husband and I shopped at the Ballard store mostly for produce. We live waterfront Seattle and exclusively shop at that store for decades. My complaints are very plain and simple. 1) From the beginning of 2022, the grocery and produce prices have gradually become unaffordable. That, I do realise is not exclusively FM fault. But I did cut back my shopping list and searched for more coupon deals or discounted items.

2) Again, since the beginning of 2022, FM associates have become less caring, less attentive and finally as in yesterday's incident, less polite; As I looked for jalapeno peppers, I found the container empty, with only a handful of wrinkled and blemished ones left. Needless to say, the price was up from the usual low, to $1.49 per pound. I enquired to one employee if they would be replenishing, to which one replied, 'yes, but a while later.' That person didn't want to chat with me any longer, as he was engaged in a personal conversation with another staff member. He pointed to another employee, all the way at the front, whom I asked 'When?' He answered 'I'll check' as he fast sped away from me. I walked along and offered a quick solution; 'How about you bag those few old ones for a '$1-a bag, and I'd buy it because I only am going to use them for salsa?' He looked at me and said 'No they are pretty gone'. I again said, I'd buy the bag anyway. This time he gave me a look as if he is dealing with a 'bag lady' and said NO, 'I'll throw them to garbage'. AND he actually tossed them into a trash bucket in front of me.

Let me tell you how that felt; I am 79 years old, college educated woman. And the demeaning way he treated me has upset and offended me greatly.

I was a hostess rep in your Fred Meyer stores. #196, #165, #195, #126.

I feel as a vendor and now ex customer I was talked to in a very un-professional way by dept managers and upper management.

I quit my job which I did like except for the fact that some of your employees mainly upper management were not respectful when I was in your locations.

Fred Meyer #165. This location most employees are very helpful.

Kristine which was HABA was very rude on the sales floor in front of customers.

Fred Meyer #195 This Location Grant (grocery manager) Fred (grocery

receiving), Cindy (file Maintenace) and Kim (Health and beauty) are very helpful. I learned to stay away from the rude managers. This was the first store I stopped shopping at I even moved my prescriptions to a Safeway store because the customer service I received from most employees was down.

Fred Meyer#126 The only manager I delt with that was nice was Marco Foster

The other 2 Charles no comment, but the short and stocky grocery manager was rude and some of the comments he made were uncalled for. You can tell him for me that If he has out dated product in his ware house it's not my problem Hostess or any other.

Fred Meyer #196 Your warehouse supervisor employees grocery (male) and non grocery(female) are rude and disrespectful. Especially with a audience.

My point is I was a customer long before I was a vendor for kraft, PG, Heinz and ended with Hostess. I was a vendor in your store for 7 years and this treatment went on and off for 7 years. The ones I have named have been

nice for all of the 7 years.

When you let some managers go a few years back you lift the wrong ones in charge.

Vicki Doran

[protected]@gmail.com

I am a new employee at one of your Salem Oregon locations. I have had an extremely negative experience and would like to share it with someone who will listen and treat me with respect. I was mislead on the job I would be performing. I was not trained, then disciplined for not knowing the job. I have been ignored by HR, suspended for not calling in, when I tried numerous times to do so, and treated like I am replaceable and my opinion and feelings are important. I don't want anyone I know ever being treated the way I have, and hope that my speaking up will make it easier for someone else who takes my place. I am amazed that such a big company can be so unprofessional in the treatment of their employees... I hope my voice will be heard.

You need to stop your [censored]ing prejudice people at the Fred Meyer on 117th in Vancouver Washington. You need to stop them from continuing to discriminate against me every time I walk into that worthless place to shop. I have complained 3 times before and they are still doing it. There is my picture with a big middle finger they can sit on and you as well for discrimination. Making me

feel uncomfortable by calling out security check to section C while I'm looking for my son's baby Gerber cereal. This morning It's God damn harassment and racism from these white trash worthless employees. If they discriminate unjustly against a person with black hair and not white upon walking in to shop - they so feel and have the same views towards people of color and Jews. I doubt you want antisemitic and racist employees and managers working there because you can face a serious lawsuit. They are god damn racists and need to stop. Also are all broke anyway because you don't pay them enough.You employ them to perform acts of prejudice and racism against customers only. Why don't you assign greeters at the entrances and the exits to check receipts like they do at Walmart. Same mentally handicapped type of garbage so called privileged trailer low trash. There is mistake what I look like so you can show them. This morning one hour ago. And the broad who paged it out on the intercom system was standing there at the self check out where I paid for my items speaking about it in a low voice with some ugly acne faced stupid kid.

Fred Meyer charged my EBT account for an order that was cancelled, then didn't refund me. They told me it would take a month, so I waited. Then they told me that the charge had been reversed (it wasn't). Then they told me charge never happened. I emailed screen shots of my account, showing the charge and the subsequent history, to prove I was right. Then they said it wasn't a Fred Meyer charge. Sp I got a screenshot of my EBT history from the gov't, showing date, time, merchant, and amount. Then I got an email saying they were sorry, and I should call. The CSR told me the charge wsan't in my account. I told her to check emails, she refused and told me to contact my bank. (EBT is not run by a bank.) I called and talked to several people, who teminated the call when I told them to check the email proof. Live chat hung up on me immediately when I started with "I am furious." They don't seem to understand that I am the injured party. You might hear people say I have been hostile today, but, as Flavor Flav says, "I got a right to be hostile."

All Fred Meyers in Washington state are closing down because of high inflation and now everything is free if you go up to any Fred Meyers and you can just walk in and grab what you want. You can also follow all of the associates and bother them like hell. You can do what you want since you keep sending your people over to harass the associates at shoreline Fred meyer, just keep it up, I know people too! So watch your back. In all of the Fred Meyers there are single people as well. So go have a ball and start causing problems for everyone working at Fred Meyers since you keep giving problems to Fred Meyers in shoreline. Go and steal at the other fred Meyers, go fill up carts at other fred Meyers go be everyone ps personal shopper at fred Meyers go drive associates insane and keep bullying them that they end up suicidal. Have fun stealing everything and selling it like you do. Go tell your buddies and go have a ball, because you other Fred Meyers keeps bulling and harassing the shoreline associates. Go ahead burn the Fred Meyers down. You customers don’t appreciate or give a dam about associates, so all the other Fred Meyers needs a big taste of their own medicine go out and smash all the windows at the Fred Meyers have a ball and enjoy!

We know inflation is an issue right now but when Fred Meyer fuel stations , esp,the one on SE Burnside in Gresham , Oregon...they are charging $.40 more a gal than Safeway or other stations , PRICE GOUGING comes to mind and people need to be aware and boycott this store .

This happened March 4, 2022..enough is enough stations

I had prescription to pick up at the pharmacy 2 were over the counter medication's and I was not. I was using single care app, and the pharmacy said I could not use the app, coupons for the over the counter medications and she even argued with the person on the phone with the single care. It was very rude and unprofessional for her to deny me using the coupons when fred Meyers has a contract with single care to allow the use of coupons on prescription medication. The doctor called in the prescriptions. Why does she get to decide who can use the coupons on what medications? This is the second time I had a problem with Fred Meyer pharmacy's telling me I can'nt use the application for discounts on medication. I was told that I could not use the good RX because I had Medicare for insurance and it says that you can use it with Medicare. I am done with Fred Meyers pharmacy's and will tell everyone the unfair treatment that they provide for low income or fixed income individuals.

I understand that it's only 5min from closing but I was only using the phone kiosk. This sucks the guy shutting the door and denying me entry regardless of what I said, then 2 minutes later allowed a female entry after she just needed something from right over there she said. So yes I'm upset that I wasn't aloud to go inside cause I wasn't the right gender or maybe it's ok to just pick who you let in based on who you like. Albany oregon Fred meyers

I was at the Pharmacy today and Kennewick had an issue with a clerk going to lunch/break without finishing a problem with a coupon on my new Xarelta prescription. She told me yo sit down and wAit while she pulled from the window to another computer. She worked on it snd then the next thing I see she’s back with a coffee. After 45 minutes I got back in line and someone else went to look for my pills which had been tossed back on top of the bins. She had figured out the issue and the coupon worked, but she did not finish the whole job because she left me stranded in the lounge area. THIS IS NOT CUSTOMER SERVICE!