Free Credit Report
Reviews and Complaints

After months of being charged for CIC Triple Advantage and TLG Great Fun, I finally decided to
check what these companies were and how to get from being charged.

I am handicapped, so have no reason to be interested in Great Fun. Looking up Great Fun brought
me to CIC, which makes me believe which if both are bogus companies.

I am losing $14.95 w. CIC and $14.99 w. Great fun monthly. I would like to know how to get off thier
payroll as I can't afford the $30 a month.

PLease get back to me as soon as you can.

These guys are mother*&^%$. NEVER ever do business with them. They will NEVER refund your money. So, call your credit card company and dispute that charge.

###...

I received a free credit report and agreed to the $1.00 charge but since then i have had three different companies billing me for $29.95 a month. I have disputed these charges with my bank and it has been very frustrating. I continue to have these issues and i am sick of it. Can someone please do something about these companies ripping people off. I am single and take care of two disabled parent i do not have the money in my account. I did not agree to anything but the one time $1.00 fee and i am pissed.

To anybody that reads this - Please do not visit the websites unless you have money to give away because they will continue to take it from you. I cannot believe that something cannot be done about this.

Anyone using Free Credit Report.Com BEWARE, it is not free, you will be charged a monthly fee. My fee was $12.95 without my consent. I was charged another $12.95 for the next month. I called VISA and had a new credit card issued and canceled the old card.

This is the coolest scam I have seen. I should have known something was up when they asked for my credit card number.

Just a heads up to Free Credit Report.com, its not free !

augydog

You c an get a free credit report by going directly to one of the three major credit bureus. You are allowed 1 free per year. You may also go to annualcreditreport.com. If any site is asking for your credit card #, you are guaranteed to be charged more down the road.

I have cancelled my membership today by calling the Customer Service number. I was charged once (still pending today), and it's $14.95 plus tax. I only had a 7-day free trial period. Regardless of their disclaimer stating that there is a membership fee of $14.95/month, it is in blue print on a blue background that blends nicely with the website. Nice disclaimer, scammers. This is not stated in the Terms and Conditions, which an operator tried to argue. I was able to cancel my "membership" and obtain a "refund", for which I am still waiting. What I did was speak to the operator, and told her how it is deceiving to have commercials and advertisements along with a website stating a free credit report. She had told me that I should have read the Terms and Conditions, which I did. She also told me that it was impossible to give me a refund. I asked to speak to a supervisor. She agreed, and put me on hold. I was put on hold for a few minutes, and the operator had told me that the supervisors were all busy. Then, she decided to give me a refund. Now, isn't that funny? I thought she just told me that it was impossible for her to give me a refund. All of a sudden, the impossible becomes the possible.

Now, if I were speaking to a supervisor, I would have told him/her the exact same thing I told the operator. If the supervisor only agrees to refund you one month as "courtesy, " but you have been charged for several, then tell him/her that it is not satisfactory. If the supervisor refuses to refund you the full amount, then threaten to report this to the Better Business Bureau. Usually, if the supervisor is "smart, " then he/she will agree to give you a full refund. It's faster and there's less trouble giving you the full refund as opposed to dealing with the Better Business Bureau, again. I hope this advice works for some of you.

THESE CRIMINALS NEED TO BE TRACKED DOWN AND EXECUTED!

FREE CREDIT REPORT has charged my credit card three times for $14.95 after I asked for the FREE report. I have tried to cancel the service I didn't know I had and didn't want, but haven't suceeded.

HOW DO YOU GET THESE CHARGES TAKEN OFF? I SIGNED UP FOR THE FREE SERVICE NOT THE CHARGES. I DO NOT GET MY CREDIT SCORE EVER!

Can someone tell me if they have resolved this?

My email is juliakfox1@hotmail.com

Thank you

This is one of the biggest scams I have ever been a part of. I did the free credit report.com and now they have taken over $100.00 directly out of my banking account! Unbelievable. And, they won't credit any of it. I warn all people not to participate in free credit report.com. There is nothing FREE about it!

The only truely free site is www.annualcreditreport.com

It is the one set up by the credit bureaus. All the others are only free to members and membership costs money.

All of us taken in by CIC Triple Advantage need to file a complaint at www.BBB.org

I am So tired of being charged $12.95 for CIC Triple Advanta. I have called 6 times and I am still being charged...can't we be reinbursed? They ignore my pleas...Is there a LAWYER out there that would start a " Class Action Law Suit " for all of us being STOLEN from?

complete rip off!

I myelf signed up for a free credit check thinking it was free too, boy did I get jipped. CIC*Triple Advantage as been taking $14.95 out of my account since December of 2008. I found the contact number and called them about it. They had a answer to everything I asked and told them. They canceled something I did not even sign up for and they even sent it to my e-mail address that I had to give them. They even had a nerve to ask for my debit card number, which they should already have because they are already taking my money out of my account without my permission. They also asked for my full social security number, of course I did not give it to her. She said she really needed that info to look up my account with them that I know nothing about. She even told me I had not signed up for anything, but I sure did receive a cancelation on my e-mail stateing I canceled. They are lyeing thru their teeth trying to cover their tracks. They are theives and we all need justice. I can't beleive they are still doing business. I've read so many reports on these people and they are still at it. Just remember, we honest, hard working people sweating by our brow are getting ripped off. It always happens to the best of us. Don't ever give your card number out to anyone on the internet. I have at least 3 more web sites taking money out of my account without my permission and I'm having a time trying to get address's on them to report them to the bbb. They do that to scam people, you have to be careful. You can't trust anyone. The lady at my local bank said the free credit report was the main reason where the other three sites are coming in from and stealing from my account. This is not right!

Ya they need to be sued. I just cancelled my account that I NEVER signed up for.

I signed up for the free credit report and am now being monthly charged 12.95. I was never notified in an email, or on the site of joining any membership. I am confused and angry that such a thing is happening. I would join in, and would love for this to stop.

I too am a victom of CIC Triple Advantage. There advertizement clearly stated that I could get a free credit report. Then I started getting billed $14.95 a month for the last two months. I called and they told be that they would cancel my membership [which I never applied for] yet I continue to get billed every month. I will gladly join a class action lawsuit. People like this should be put out of business.

I have tried also. My next step is to transfer my stuff to another credit card and cancel this one so they cannot bill to it.

Wonder if that would work?

Experian/CIC has ripped me off also. They got me for $12.95 for two months. I'm having an impossible time canceling. I call, get transferred, and they hang up. I signed up for the class action lawsuit, as should everyone else. I'm sick of big companies such as Experian ripping off people.

I too see I have been charged the past two months from CIC. I did not authorize these charges and actually had to look on line to see what this company was and called the bank to close my card. I will call CIC and see where it goes from here. Total scam, no where did it say I was allowing them to "monitor my account" what? How do we go about filing a suit? Anyone know?

Shame on CIC! I just realized this was a charge not authorized by myself or my husband! I assumed that the $12.95 a month charge on our account was something my husband set up... or approved. We just realized that for over 16 months we have been charged! Charged for what? Someone needs to set up a class action lawsuit or something, how can they get away with this? Thank you to the person who posted a phone number for CIC. We are calling first thing tomorrow! They will be sorry they ever billed my account when I get done with them! I will keep you guys posted on what happened!

This is a scam - nothing but a pure unmitigated scam. They charged my credit card without my authorization. I received nothing except the meaningless credit report - no notification, no reporting, no nothing. My wife pays the bills and she mistakenly thought it was something I wanted. Went on for 12+ months. I finally woke up. Called CIC. It's in the fine print. This kind of crap has got to be illegal.

You are billing my credit card for charges that I did not agree to .It was to be a free report. It won't happen again. You should be reported to the better business bureau.

So I basically had the exact same issue with these guys only they charged me $14.95

I followed this person's advice and it worked!

The first thing the guy I spoke to did though, was try to sign me up for a different type of account... like that would happen!

They gave me the whole spiel about how it was a "valid" charge after the 30 day trial period and I kept saying I was under the assumption that after that 30 day trial period I would be given the option to subscribe to a full membership or the trial membership would cancel itself.

Then he said they sent me an e-mail confirming all the membership details (which I never received) and I kept informing him that I am very particular with all my e-mails and I don't delete them (for cases like this) and I never received one. He kept repeating himself about sending the e-mail and I kept repeating myself about not receiving one.

After a little back and forth banter, he put me on hold to "talk to his supervisor". He came back a short while later and said "as a courtesy, we will refund the money to your account".

I was polite as can be and tried to sound firm but not mad and angry. They want to keep people in their good graces, and if they feel they have already lost your complete support then they won't give you a penny's worth of refund because they figure they lost your business and figure you'll complain to everyone. But if you are seemingly cooperative then they feel they have lost their $14.95 but they also figure you won't complain about them (which we are all doing anyway..)

February, 12, 2008
Tuesday afternoon...
Yesterday I was made aware of a charge of $14.95that showed up on my checking statement from my credit union. I asked the gal there from who did it originate and she said CIC Triple Advantage... A "Free" credit report company. He is what transpired...

I basically followed this person's advice and persistance and politeness got the job done. This was the first charge of $14.95 that I was aware of and after checking with my credit union, they confirmed that since my initial membership in the credit union in June of 2004 this was the first charge from this particular company concerning a "Free" credit report.

I was able to barely make out the words from the woman and finally was able to get the membership cancelled (with e-mail confirmation and within 2 hours) and refunded the $14.95 (no e-mail confirmation according to their company practices) but it would arrive in 7-10 business days. Also, after I mentioned that I realized that she was just the messenger I asked her if she was aware of the huge amount of complaints against her company.

After a little sigh and a brief moment of silence (like she was about to read her response off of a card) she confirmed that she knew of the complaints and that as a representative of the company could she possibly give me a word of advice. I said sure. "Sir, the reason we are authorized to cancel and refund memberships that are indeed valid, the reason is that according to our technical people, some people were not able to read all the information on our site."

"Because of this we are obligated to not make an issue of the problems and refund charges and cancel memberships when asked to. I would also suggest sir and this is most important... that if you access a website such as ours in the future, to please read all the details thouroughly so surprises of this nature do not occur again." I agreed with her, told her to have a nice afternoon and she told me the same.

She asked me if there was anything else she could help me with and I said no... Only after I hung up did i realize i should have asked her... "what about the people that don't call and complain? You feel alright still charging them? Anyway, I will wait for the outcome and relay the information here... good or bad.

I called them to cancel my membership and also get a refund. The girl said she would cancel my membership but that I couldn't get a refund. I asked for a manager or someone higher up. She told me they were out and that they would tell me the same thing. I proceeded to call my credit card company, Capital One, to dispute the charges and the woman told me they get complaints daily regarding CIC. She told me they would dispute the charges and was very nice. I hope that it goes through as it seems that it is a common thing with them. We'll see.

these people took two $1.00 payments. and i check my account today and it say's that they have taken $29.95 and i never , said that they can take that money from my account. i called and i was on hold waiting for some one to get the phone , there was no music or talking. I think that , that is very unprofessional to not have any music and to let people know that people will be right with them. And then for the web site to say that it is free , they just need a dollar, ( not two payments of a dollar, and another payment of $29.95) and the nfor you to call and try to speak to some one about getting your money back , and every body is busy .this company is a cheap that had to lie and steal from every one , to make money. i have to call again , and i better get my damn money!

i called cic three times in 1 hour trying to cancel my account and two reps said it could not be refunded so i told them i never signed up for this service she said it was from freecredit report.com and i said ok well then why isnt it free ? she asked me to hold and i never got to talk to them one rep even hung up on me i called my bank and theyre blocking cic from charging me

It did work and i did get a month charges returned to my account. now im going after the rest of my money, this company really does need to be shut down.

I've been getting hit with $14.95 charges every month by CIC Triple Advantage. I have not authorized this nor do I even know what it is. I pay my Credit Card down every month and it was very obvious to me. What about the people who have balance every month and may overlook the $14.95 charge. I will first contact my Credit Card Company and have them go after the thief! I will also call the phone number listed on this site. What a scam.

It took me calling my on-line banking support and having them do a three way call to get this cancelled. I had called triple advanta before and they said they cancelled it...but didn't...so I got my bank involved. They said i'll get a confermation e-mail in 24 hours. We'll see. GOOD LUCK with this company.

When you sign up for your "free" credit report it is clearly stated in the terms that you agree to sign up for CIC Triple Advantage for 30 days free, after which period you will be billed $12.95/mo. until you cancel. You won't get your money back usually, but you can call the number on your credit card statement and have them stop billing you. You won't get the service anymore (if you're even using it).

Make sure you read the terms on all those credit report sites before you sign up! Almost all of them require you to sign up for their monitoring service which cost anywhere from $10-$50 per month.

I too have received charges to an account that my husband and I were hoping to close. Because it had no money that account is no in the negatives. I called the number that appeared on my bank statement [protected] to have the reimburse me for those charges and to cancel the account. They gave me a hard time so I threatened them, they did reverse the most current charges but refused to do any others.

Make sure to read the fine print when signing up for ### like this... my advice: just don't do it.

I've called and canceled now 3 times and am still being billed.

Hey guys! Same exact thing happened to me, and the last guy to leave a blog Adam Lingwood was right. Just call that number and cancel. Its not fraud but they never tell you about it. So just call and cancel!

CIC has been billing be the $12.95 a month from freecreditreport.com. I took the opportunity to read the terms and conditions and it says there that you will be billed on a monthly basis. NOTE FOR EVERYONE: There is a number to call in the terms and conditions. I just called it and canceled my account. Took less than five minutes. Open up their terms and conditions and do a search for "monthly". You'll find what you are looking for a few searched words down. The number they give you thats buried in this wall of text is [protected]. Happy Hunting!

I have been getting charged 12.95 for the last 5 months or so for what i am guessing is for credit report. I have never requested an online credit report, EVER, I DON'T EVEN KNOW HOW TO DO THAT! If my money is not returned and these charges canceled i will be SUING TRIPLE ADVANTAGE!

I have called and canceled services I never signed up for and I am STILL being charged a monthly fee! They give you a line of BS and a whole big runaround. This company sucks!

The phone # on their website is not working. Call this # to cancel [protected]. It is the number for ConsumerInfo.com but its the same company as FreeCreditReport.com. When they ask you why you are canceling you should give them a piece of your mind like I did.

I have notified cic triple advantage to refund my money on my credit card account, due to I not wanting it. I have notified my credit card company and tey told me to submit a complaint. It was posted to my account on 8/10/08. I believe the reference # is 877-4816825ga in the amount of $14.95. Please have this refunded as I have changed all my security codes online.

Thank you,
Marie Kernin.

I was charged 12.95 for a "free" credit report. The web site failed and I was not even allowed to print the report.

i agree the charges 14.95 were charged to my credit card as well this is great i just love this misleading company for helping us keep an eye on our credit report for crooks like themselves real funny huh my card company will charge them back but just think of how much time we have to waste on this crap as i dont have it! its a good thing i had time to look close at my last statement

I have been charged $14.95 from cic Triple Advantage for something I have not ordered. I will be contacting the Attorney General for the state of Washington and filing a complaint.

please cancel any membership, i don't want to charge of my credit card anymore tahnksss

This is a company that took $14.95 out of my account for each member of my family. Two sons, father and myself. To return your money each person, that answers the phone give you something different. My money will be returned in seven day, the next one 7-10 days. Today 7-14 days. They took this out of my account on July 23, 2008, my money has not been returned as of today August 7, 2008. Do not give them any of your credit card information, they are frauds about taking money for this out of your account.

Beware Not Worth IT! Pass this by!

you guys need to contact your credit card company and file A CHARGE BACK. there's no sense arguing with these ###s. They are paid to talk you out of canceling.

I actually just got off the phone with cic triple advantage and they are a SCAM! I definately urge anyone not to do FREECREDITREPORT.COM. They do not say anything about cancelling your membership once you get into your credit report. The initial page where you put in your credit card is the only place that says anything about being charged and to cancel in 7 days. They do not offer you any more information nor a phone number to call and cancel. This is absolutely ridiculous and I have learned from my own mistake. Don't let yourself be scammed into this website!

I never signed up for this report and have been charged $14.95 for two months to my credit card.

I do not want to be charged for this service anymore.