Freelancer.com review: Regarding account suspension

Hello everyone,

My name is Rahul and i am a full time freelancer. I am totally dependent on freelancer for my earning. I am 21, software engineer and started freelancing 6 months ago.

I completed my first project with my client and made 100 Euros in my account(account 1).

Before my first withdrawl from freelancer.com , they suspended my account.

When i contacted their support team and asked that why they banned my account. They replied that my account is banned because they found another account (account 2) of matching my username. So they have to ban my account. They told me to choose any one of those account to work with (i have attached screenshot)

I was shocked to see this because i had no multiple accounts. And let say if i had multiple accounts then i only want to proceed with the account that you banned (account 1).

I am requesting complaint boards to check this matter as i did no mistake and my account was mistakenly banned.

account 1 means [protected]@gmail.com,

account 2 means Rahulsharma9

Thanks,

Rahul

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