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GDex / GD Express

GDex / GD Express review: Delivery man

J
Author of the review
11:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This afternoon I received a call from GDex and said they already arrived at guard house. I also already at guard house, but I didn't see any GDex truck. After questioning then only realized they were at another house of mine which is just one junction far away. Then I told them I will arrive in within 1 minute. Please wait. Then the deliveryman answered in a very bad tone said we can't wait, we still have many items to deliver as today is only half day, then he hanged up the call, I call back him immediately, he didn't answer my call, I continue call him.11.59 am, he answered my call. And said he is going to which place to deliver the parcel, if I am going to collect my parcel, please be fast (in a bad tone). After got my parcel, I questioned him, And he doesn't even apologize for this incident which I found is not an appropriate service manner should be. And 019-217 7073 is the deliveryman , Please take note and won't happen again in the future.

Update by joyjoychew
Nov 23, 2019 12:02 pm EST

pls take note that this rule deliveryman, thanks

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  1. GDex / GD Express Contacts

  2. GDex / GD Express phone numbers
    +60 377 872 222
    +60 377 872 222
    Click up if you have successfully reached GDex / GD Express by calling +60 377 872 222 phone number 83 83 users reported that they have successfully reached GDex / GD Express by calling +60 377 872 222 phone number Click down if you have unsuccessfully reached GDex / GD Express by calling +60 377 872 222 phone number 216 216 users reported that they have UNsuccessfully reached GDex / GD Express by calling +60 377 872 222 phone number
    Customer Service
    +60 364 195 003
    +60 364 195 003
    Click up if you have successfully reached GDex / GD Express by calling +60 364 195 003 phone number 5 5 users reported that they have successfully reached GDex / GD Express by calling +60 364 195 003 phone number Click down if you have unsuccessfully reached GDex / GD Express by calling +60 364 195 003 phone number 38 38 users reported that they have UNsuccessfully reached GDex / GD Express by calling +60 364 195 003 phone number
    CS Hotline
  3. GDex / GD Express emails
  4. GDex / GD Express address
    № 19 Jalan Tandang, Selangor Darul Ehsan, Petaling Jaya, 46050, Malaysia
  5. GDex / GD Express social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
GDex / GD Express Category
GDex / GD Express is ranked 30 among 104 companies in the Parcel Delivery Services category