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CB Parcel Delivery Services GDex / GD Express my parcel doesn't arrive after 1 week of waiting.
GDex / GD Express

GDex / GD Express review: my parcel doesn't arrive after 1 week of waiting. 6

T
Author of the review
2:55 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Consignment no.[protected]
16/12/2016 19:37:44 pickup by courier
16/12/2016 04:00:42 outbound from hub to butterworth branch
16/12/2016 19:37:44 collection
19/12/2016 15:10:20 out for delivery from butterworth branch
21/12/2016 12:29:17 out for delivery from butterworth branch
22/12/2016 12:56:41 out for delivery from butterworth branch
17/12/2016 15:02 hold for reattempt date
19/12/2016 20:46 unable to locate
21/12/2016 20:07 unable to locate
22/12/2016 19:58 held back in office

Everyday out for delivery, everyday I do not receive my parcel. Called the hotline, complaint on fb, everyday reply that will liaise will butterworth branch to send my parcel but everyday I do not receive my parcel.

My desirable resolution is to get my parcel by today! 2016-12-23! Asap! If not please buy up my parcel it cost rm400. Can bank in to [protected].

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Sanikgp
MY
1 comments
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Jul 23, 2018 3:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My parcel still not arrived.. and Gdex stop updated about parcel since 17.7.208 and my parcel was stuck parit buntar station.. very disappointed.. I want my parcel resend to me as soon as possible..

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Yarshu
MY
2 complaint
2 comments
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Oct 01, 2018 9:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My parcel still not delivered... and GDEX stop updating my parcel since 26.09.2018 and my parcel was outbound from PJY station.. Today itself they updated that my parcel inbound to OCU station.. very disappointed.. We sent parcel through GDEX due to fast delivery but normal pos also should have been delivered in this much time.. And yet still your staffs can blame us..

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lim24
MY
2 comments
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Oct 25, 2018 8:45 am EDT
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Replying to comment of Yarshu

Hi, im having this issues as well, stuck at OCU petalling jaya. May i know you get your parcel already ?

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Yarshu
MY
2 complaint
2 comments
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Oct 25, 2018 7:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes.. After a big conversation.. Do u get yours?

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daisytoast
MY
1 comments
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Nov 09, 2018 8:01 am EST
Replying to comment of Yarshu

hi! the tracking status of something i ordered suddenly go to “held back in offic” ... should i do something or it will come? :(

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Mary Chambers
US
8 comments
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Jun 04, 2019 2:00 am EDT

Im not really understand this i just want what's owned to me this it get to be a little to much for me im sorry but i can't do this omg

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  1. GDex / GD Express Contacts

  2. GDex / GD Express phone numbers
    +60 377 872 222
    +60 377 872 222
    Click up if you have successfully reached GDex / GD Express by calling +60 377 872 222 phone number 83 83 users reported that they have successfully reached GDex / GD Express by calling +60 377 872 222 phone number Click down if you have unsuccessfully reached GDex / GD Express by calling +60 377 872 222 phone number 216 216 users reported that they have UNsuccessfully reached GDex / GD Express by calling +60 377 872 222 phone number
    Customer Service
    +60 364 195 003
    +60 364 195 003
    Click up if you have successfully reached GDex / GD Express by calling +60 364 195 003 phone number 5 5 users reported that they have successfully reached GDex / GD Express by calling +60 364 195 003 phone number Click down if you have unsuccessfully reached GDex / GD Express by calling +60 364 195 003 phone number 38 38 users reported that they have UNsuccessfully reached GDex / GD Express by calling +60 364 195 003 phone number
    CS Hotline
  3. GDex / GD Express emails
  4. GDex / GD Express address
    № 19 Jalan Tandang, Selangor Darul Ehsan, Petaling Jaya, 46050, Malaysia
  5. GDex / GD Express social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
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GDex / GD Express is ranked 30 among 104 companies in the Parcel Delivery Services category
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