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A lot of the same stuff that I see from other people on here has happened to us. It is very good to see that we are not alone, here. They lost a payment right when the zero interest promotion was about to expire. They lost two transfers. They called our house several times a day for months. They have a nasty attorney suing us for the wrong amount that has $1200 in fees on a $1500 original loan. We reported them to the Office of Thrift Supervision, the BBB in several states, the Attorney General of Arkansas, and the Federal Trade Commission. There is some guy in Connecticut who wrote us a letter chock full o lies, named Steve Bailey, that was GE's response to OTS. They stopped sending us statements on purpose and blamed it on the post office. Here's an interesting aside: how did the letter in reference to OTS get to us, if the problem is with the post office? How could it be that seven months of statements could get lost and his sack-o-lies letter gets through? Here's one for the record: they charged a $29 returned check fee for a payment they claim they never got in the first place. We couldn't find anyone who spoke English, either. We have a montage of addresses that includes nine offices in seven different states, where they have shuffled us about. We have proof of all of our allegations against them, and our bank and the automatic clearing house that makes payments for our bank, back us up. The clearinghouse and bank were ripped off, because they made payments to these people several times and the payments were never credited, but they sure did get stolen from the clearinghouse. Our bank was kind enough to take the loss and the blame, not knowing at the time that the company, GE Money Bank is as crooked as the day is long. GE's attorney knows full well that the amount is in dispute but is suing us anyway. We are counter suing, but I really think that we may lose, because of the name GE Money Bank. They are big and we are small. They have laurels and all we have is debt. It seems that they get away with this sort of thing over and over again all over the country and that they are like a giant disease that can't be stopped. If I had known what kind of company it was, I would never have bought the furniture that I bought.
The complaint has been investigated and resolved to the customer’s satisfaction.
![First Abu Dhabi Bank [FAB]](/images/business/48-48/131372/first-abu-dhabi-bank-fab.jpg){kind=small}
Yes agreed Ge Money demonstates unethical and ruthless business practice
The evidence speaks for itself
Check out this site for detailed info on GE Money's track record
ASIC acts on GE Money’s insurance and debt collection practices
http://www.australian-real-estate.net.au/investing/2008/05/30/asic-acts-on-ge-moneys-insurance-and-debt-collection-practices/
GE Money’s consumer complaints mount
http://www.australian-real-estate.net.au/investing/2008/07/01/consumer-complaints-about-ge-money-mount/
ASIC helps Australian consumers understand new credit laws
http://www.australian-real-estate.net.au/investing/2010/07/26/asic-helps-australian-consumers-understand-new-credit-laws/
The more consumers that can access reliable information in a timely manner to better
Consumers should be able to research finance companies first before making a decision to apply for a finance product.
If consumers can see that GE Money products have distinct disadvantages, that the customer service is poor, the interest rates higher, and the debt collection process is very aggressive and damaging for the consumer it is more likely that consumers will not take up GE Money products.
Loss of business for GE Money and lower profits will really make an impact against GE Money
Hit GE Money financially and make a difference
Spread the word about GE Money complaints
GE Money’s consumer complaints mount
http://www.australian-real-estate.net.au/investing/2008/07/01/consumer-complaints-about-ge-money-mount/
Look here, yall wanna hear some crap about this fraudulent company? G.E. LENDING? check this out: I bought a four wheeler back in OCT of 2008 at 9.90 percent interest for the entirety of the loan. Made all my payments on time not once was i late, i payed them on line and always a minimum of a day before it was due usually earlier, i was looking at my last statement the other day after i payed them and noticed that they convieniently and without notice raised my interest rate to 28.90 percent and extended my payments another 48 months! that takes my 7, 500 dollar four wheeler and makes it into a 15, 000 dollar four wheeler so out of a 200 dollar payment (which by the way was originally agreed upon to be 150 but lets not split hairs here) 46 dollars of it is going to principal the rest is going in THEY'RE POCKETS!, (which by the way would be fine if i agreed to that but only a fool would agree to such ridiculousness) I tried calling customer service and all i got was the run around i cant get a straight answer on why they did that every time i talk to someone different i get a different answer, finally i got really really fed up and told them that not only was this preposterous and its predatory lending which mind you is ILLEGAL! but as God as my witness i refuse to pay another 7 grand on something i didnt agree to and one way or another i WILL NOT pay that extra amount you will get the originally agreed upon payment at the originally agreed upon time and for the orignally agreed upon amount of payments as stated in the LEGALLY BINDING CONTRACT that YOU decided to breach. I said is this how you treat your paying customers? you reward them with a higher intrest rate? I said i am going to do one of several things, option one is to refinance it through a real bank not some fly by night Bu##[censored] bank bank like you are running there, option two is to sell it and pay it off like that, option three is to have you come pick it up and rest assured you will not be able to resell it when im done with it in fact you will be lucky to get what its worth in weight at the scrap yard and to tell your repo guy to bring a big box so he can collect all the parts from it after i scatter the engine and tranny all over my yard from running it wide open and well theres always option three... default on the loan and in that case you can refer back to option two. I said look here, yall are some shady a$$ characters to pull something like this on me, or on any other PAYING CUSTOMER! i pay all my bills ON TIME and in full, i have never considered default but this is robbery and unfair i am a upstanding person and i am also an active duty member of the United States military protecting YOUR inglorious and thieving selves to continue on robbing the American people this bank is a disgusting example of how people like you are taking advantage of the ordinary everyday people of this great country and for that you should be ashamed of yourselves, how do you people sleep at night knowing your doing this to other people? And you can bet your a$$es on the fact that i will at every opportunity let every person i talk to about your bank know just how corrupt and crooked and shady you really are in fact i will yell it from the rooftops if need be until you no longer have any customers and not only that i am reporting you to my command and you can rest assured that once they find out how you have taken advantage of me no one else in the military will use your banking system, and well there are plenty of service members who just love to spend money and will gladly take they're business elsewhere, think im just blowing wind? check out what happened to all those quickie payday loan places in virginia, they were closed down LITERALLY over night because of predatory lending to service members... check it out for yourself...theyre gone literally shut down overnight! I will do my level best for your company to meet the same fate and thats one thing you can take to the bank! have a good day...click.
GM1(SW)
USN Stationed in VA.
Proud combat veteran
14 Years of active duty and counting.
I called GE Money Bank and after negotiating through a massive electronic menu, I finally got to speak to a human. I gave him some information and he put me on hold. The huge menu started again and when it got to the point where I could speak to a human again, the recording said to call back during business hours. My account was paid off in 2006 and they never updated my credit report.
Anyone who has complaints with GE Money Bank, please contact the Attorney General's Office for your state and file a cosumer complaint online. It will only take about 20 minutes. GE Money will continue to get away with their unethical business practices. We have to pull together to get something done. This company needs to be brought up on a civil action suit. But it takes all of us pulling together, protecting our rights as consumers. Please I plead to you join the fight.
I too wish I had come here and read up on GE Money Bank. My story is that I used them in Nov. of 2009 to finance my furnace. My agreement stated that I had until Dec. 9 2010 to pay off the balance. Well, I was down to $3280 on Nov.22 2010 and arranged to transfer the balance to Chase Bank but now before the transfer went through the balance has gone to $4237.93! There is no explanation visible on the website for this $957 increase, but I assume that Chase notified them that the transfer was coming and they hit me with a ridiculous interest rate and fee before it was applied. Their actions are criminal in my opinion, and from what I have read here it is their common practice. So, beware do not finance anything through GE Money Bank. I never will again and intend to make complaints every way I can--attorney generals, BBB, finanace and trade commision--the works.
Please help in Stopping the unethical business practices.
Send your complaint to the regulator for GE Money Bank. the Texas Office of the Consummer Creditors Commissioner gave me the information on whom to contact.
The the Office of Thrift Supervision: http://www.ots.treas.gov/
The form to fill out and fax or email as attachment with your signature is in
http://files.ots.treas.gov/upload/files/OTS%20Form%201723.pdf
Their email is
consumer.complaint@ots.treas.gov
The GE corporate office to write is
Vice President
GE MONEY
4246 South Riverboat ~ Suite 200
Salt Lake city, Utah 84123
DebbiePearl
I came here only to see both of my experiences with these crooks who are in bed with Iran (for those of you who did not know that) As a vet that outragages me in itself but anyway..1st exp was with a motorcycle, 7 MONTHS IN A ROW I called every single month telling them I was not getting statements and they kept blaming it on the post office and when I said that the post office had np with any other correspondence from THEM, only the statements, now I knew better...I kept a copy and just kept making a copy every month and made sure they were paid until I luckily traded that bike in and went with another bank, I was lucky to get out of that one unscathed. And 2nd exp. is with this lowes CC, I pay my bill online so I really never payed attention and that IS shame on ME to not notice for almost 3 years ! I have been paying $9.52 for their "card security" that I never signed up for..never agreed too in any way shape or form...3 years @ $9.52 a month...and me as well had credit cut in half...I am paying these crooks off next week and closing this account, I will go through the bank, reading comments on here that some have payed them off and still get bills worries me, but my bank will back me up if they try that scam on me. WHERE IS THE GOVT. OFFICE RESPONSIBLE FOR CONSUMERS AT? How in the world these crooks are able to do the things they do and continue to do is to me for lack of a better word Astounding.
Just ran across this post. Nice to see nothing has changed, we are having problems with them and have closed every GEMB issued credit card we have. Anyone that is still using these cards needs to watch your statements closely. We have a 12 month no interest purchase with them through Sam's Club, which of course they put the interest on this month. They won't remove the interest they are issuing me a credit for next month. This account has already been closed, I was going to hold off on paying off the balance because of the no interest but I am tired of dealing with them so I am paying off the balance. I have closed my Old Navy Card, and the JC Penney card, and we didn't accept a charge card when we purchased our new mattress because the issuer of the card was GEMB.
when you need to discuse any matters with ge money bank. (now called - ge capital retail bank) 90% or more times you cant understand them. tell your friends to stay away from this bank! I was late on a payment about 140 dollars, they convinsted me to take it out of my home town bank-But then charged me twice. Before i knew it, i got checks bouncing. Not too good in a small town. If you wanna be PISSED OFF? go with ge capital retail bank
I love GE Money BANK now known as GE CAPITAL RETAIL BANK.. Iwas late once on a payment and they waived it and said that they always waive once in a twelve month period as a courtesy.. How nice of them to give me a chance when it was my fault to begin with. I am going to buy a new bedroom and living room set this weekend and am driving an extra 30 miles to go to the store that uses GE CAPITAL as their finance company. I would recommend this finance company to anyone that comes into contact with them. GREAT RATES.. GREAT SERVICE ! Do not let those other guys with the negative comments fool you, all they really expect is for you to be responsbile for your end of the deal.. which means PAY YOUR BILL.. and you will be fine :)
I am in my fifties, i learned long ago to never deal with credit cards, i had cards when i was in my twenties, and learned all about there existence, why they exist, they prey upon
peoples wants, not needs. g.e. money is madeup of the same people who carried out 911
obama is right there involved in this scam to destroy america, in every way he is told to by others above him, we are in our last days this year will be the end of america, this is why you cant do anything about g.e. cause it really doesnt matter and they know this.if nothing could be done about 911 what do you think this credit scam is, it is nothing to these people and you dont have enough time to do anything about it, and theres know one that will, and quit making the payments. and deal with it, take that money and buy food and survival gear and get youre family prepared for this years end and try to survive all the items that were purchased with credit didnt exist anyways, all material ###, time to rethink whats really important, i myself pick life, family survival
s
we should all sue them