GeekBuying.com
Reviews and Complaints

Ordered an item from GeekBuying while I was visiting a friend in China.
They promised a 7 day delivery and I was ok with that.
As soon as they got the money they contacted me and said that they cannot deliver to the address I gave them. They asked my USA address and said they'll deliver it there within a month.
I decided to cancel my order because there was something fishy about these guys. When I asked for a refund they agreed but they actually never gave my money back.
Do not buy from GeekBuying!

I have ordered a phone from www.geekbuying.com over a month ago and did not receive it yet! There is no way to reach customer support, I tried to email and call them but never received a response. And I still have no idea what happened with my order. They took my money very quickly and disappeared with both my money and phone. So literally they scammed me and stole $150 from me. Never again I will order anything from these thieves!

I bought a TV box from Geekbuying website. I received my product and everything seemed fine, but after I've installed everything, I restarted the box and the date and time changed. I tried to fix it myself, but really needed some help. I contacted their customer service and tried to get relevant help. Their rep was highly unprofessional and unhelpful. He said that there was nothing he could do. The box was terrible! One days it was restarting itself several times! I contacted them again and asked to return the box for a refund and received no answer! Never again!

I order one toy from one china's on-line company "Geekbuying.com" with paid insurance on 28th Apr, 2015 but till date I didn't get that.

I complain may time about the same to Geekbuying.com, but as usual only one answer I received from them is "We are investigating this issue". They sent this Item through NLPost and the tracking number is RS246675870NL.

March 2015. I ordered a xiaomi mi4 smart phone.I took 2 months to be shipped and was dead at arrival. I contacted their after sales services. The hardly reply to your email and if they do they just talk crap. No sign they are willing to solve you problem, even if it is their fault sending a defective item. Once it was clear I had to go somewhere else I checked another xiaomi reseller. the offered help, for free. Advise: stay away from geekbuying, the lack after sales support. See http://www.geekbuyingscam.com

I bought defective tablet from the company www.geekbuying.com. After I opened the parcel, I noticed that the tablet had scratches. I didn’t take it from the box, but I tried to switch it on. Nothing worked and only after that I emailed the seller and told that he sent defective item. The response was so appalling, because the seller told me that he knew nothing about. In result he started to avoid me.

I purchased an isa190 mobile from geekbuying for £110 which arrived on the 2 august 2013 and on arrival found it would not receive a signal from any network (the first identical phone isa190 I purchased in July is working perfectly) .
after 3 months of continuous emails to get this resolved they said to return the phone and I would get a refund, this I have done two weeks ago at futher expense of £16 to have it returned tracking no:RU146635201GB which arrived in china on the 20oct 2013, this package was tried to be delivered on the 22oct 2013 before 16.35 and was unsuccessful and now I have been informed that if it not collected it will be returned to sender, this is defiantly a company that should be made aware to internet buyers so they can avoid the hassle I have suffered, here is their address:
geekbuying .com
contact : zhezhang01
5th, floor yinhai, no75 zhenhua road, futain district
Shenzhen
Guangdong
CHINA
post code: 518031
phone no: [protected]