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1.0 11 Complaints
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Gofobo Complaints 11

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1:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Jacquelyn Anderson 2027 Dickerson Drive Lenoir NC 28645. I won a Roku Express and a $25 Sling Gift Card Approx. 8 to 10 weeks ago. I have email you all over 12 times and only got responses here recently after the respondent claims they have responded everytime. Those claims are false as I haven't deleted any of my emails since March of 2023. Also...

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ComplaintsBoard
C
9:41 pm EST

Gofobo No handicap seating

I was told to call the theater to check for handicapped spots. I did, they assured me the theater had them. Upon arrival at the theater, after 3 trains and a bus, I was told they were full and to head home. I spoke of the effort it took me to get there, my cane makes walking always take longer than I can anticipate. Didn’t care. Without even asking about handicapped seats they sent me away.

The theater said seats existed.

Desired outcome: Remuneration for my bus fares and time.

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6:55 pm EST

Gofobo Invalid promo codes and Invalid Invites

Is Gofobo.com for real, I get invites to movies in my area of zip code 45246 and for Cincinnati area's but when I try to redeem the codes on there website, I get error messages or messages indicating the previews are no longer available in my area. GOFOBO is always asking for personal information or to update my account with them but seems never able to redeem offers for group previews which has me to think that GOFOBO is a hack and invalid and needs to be reported for fraud. - Rick Casey [protected] - Email: [protected]@yahoo.com

Desired outcome: Previews that are actually Valid in Cincinnati, Ohio

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Is Gofobo Legit?

Gofobo earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Gofobo to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Gofobo is known for their high standards and safety. If you're thinking about dealing with Gofobo, it's wise to check how they handle complaints.

The age of Gofobo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Gofobo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gofobo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Gofobo as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Gofobo and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Gofobo has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Gofobo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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2:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Gofobo survey hoax

I get constant request to complete a survey with promises of an entry to win a gift card - NEVER HAPPENS, not the winning - that is chance, I am referring to being able to get an entry! you fill out over 100 survey questions (it takes much longer than the 15 - 20 minutes they claim) only to be redirected to their (gofobo) web page where they say enter here - that radio button is NEVER activated for anyone to submit and be entered - EVER! AFTER COMPLETING ALL OF THOSE ANSWERS! Try it - I dare you!

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6:36 pm EST

Gofobo email I received on december 08, 2019 @ 10:22 am, sending me an invite to a "special screening invitation on 12-11-19 @ 7:30 pm

On december 08, @ 10:22 am, I received a gofobo email address from "no-reply@gofobo.com" that sent me an invite titled "special screening invitation must be 25-64 to attend, location e-street cinema 555 11th street n.W. Washington, dc 20004 date & time december 11th 2019 wednesday @ 7:30 pm (please arrive no later than 6:45 pm). It showed a link to rsvp which asked a bunch of questions that must be answered to qualify being invited.

I clicked on the red link that said"rsvp", it took me to a screen that asked me survey type of questions asking me for my gender, my age group, my ethnic, then it asked me for my birth year and last four numbers ofmy social security which I now think it was a scam! Is someone hacking the gofobo account to scam me? Or what? I need a reply asap!

I was using the [protected]@yahoo.com email. Thank you for your prompt attention and reply to this matter. Help!

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5:02 pm EDT

Gofobo online tickets

I purchased 2 tickets on line last night to watch scary stories to tell in the dark, I didn't get a confirmation number but I had proof of it on my bank account and Apple Pay and the movie theater wouldn't take that as proof. I understand that I needed a barcode or email but I didn't get one but I did purchase two tickets that I can provide proof of.

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12:15 pm EDT

Gofobo change of address

I have moved to IL from CA & trying to find an option on gofoboo website to change my address but couldn't find yet. Receiving screening invitations about previous location are annoying. I wanna receive screening invitation near my current location which is Des Plaines, IL - 60016.
My completer address is,
9112 Kennedy Drive, Apt 1F, Des Plaines, IL 60016.
Please help me in updating my address on gofoboo.

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8:53 pm EDT

Gofobo seating and influencers

This is ridiculous. Why offer free screening tickets while you have bloggers and employees VIPing others. Some were pulling friends from the lone to allow them in ahead. This is wrong on so many levels when I hear a young person have to call tjeir parent to turn around and come back to get them because of this ridiculous timeframe and clout seating. What was the point?! Very selfish GOFOBO!

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8:21 pm EDT

Gofobo seats

so we have an invitation for a movie today for late night and we went an hour early to just make sure we will have seats, only to find out that there were no seats available anymore. it is very inconvenience on our part as we drove there and prepared for this event. Why give so many tickets out and the capacity of the theater is not sufficient for your event? There was no indication to the email that were suppose to reserved seats ahead of time.

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CHI2019
US
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May 29, 2019 8:48 pm EDT

Agreed. Waited an hour and a half only to be told that they reached capacity and they "might" be able to squeeze a few in IF we wait longer. Firstly what time zo e are they in? Seems like they're running 2 hours behind. They kept saying it was going to start but an hour later...nothing. This is ridiculous. Dont be surprised when people start cancelling their HBO. From what i heard bloggers were inviting people to come so those were considered VIP. So again WHY OFFER FREE SCREENINGS IF YOU HAVE INFLUENCERS INVITING EVERYONE AND THEIR MOMMAS!

ComplaintsBoard
D
3:02 am EDT

Gofobo over conforming screening passes

I had a screening pass for 4/24/19 for Longshot on Maui. I was unable to get into theater because they had already turned away 52 people before me with screening passes from gofobo for that specific movie. They said they had let people into that theater 2 1/2 hours before that movie start(s). They said the theater was already full. The gofobo website states to arrive 30 minutes to 60 minutes before the show. I arrived 30 minutes prior. I wonder how many people were turned away after I left. I would also like to know why so many people were given confirmed passes, with gofobo knowing they were over-confirming the amount of people that could be in that theater. This isn't an issue of first-come first served, this was false advertisement on your policies. Not to mention I had to drive 40 minutes to get to the theater. I'm expecting answers from your organization.

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1:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gofobo not able to sign in - no access to tickets

Gofobo deals with the distribution of tickets. They have failed to provide access to sign in and have, even, lied about it. I sent messages to Gofobo many times. I would like to be able to sign in and get compensation for all the tickets that I have missed due to the problems. Gofobo is not interested in (plus, maybe, unable to provide) suitable customer service.

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TimmyBoyII
US
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Jun 16, 2024 1:20 am EDT

Unless you can get lucky and find a free screening, stay away from this site. Won a gift that I never got, they don't credit correctly when you take their surveys (actually deduct what you earn) and they have no way of contacting them. You will get tons of junk mail after signing up because they apparently sell your information. BIG SCAM!

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Piper Slaymaker
US
Send a message
Aug 07, 2019 11:51 am EDT

When I enter gofobo.com as an URL, I get the message "Disallowed Key Characters." and can not proceed.

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Overview of Gofobo complaint handling

Gofobo reviews first appeared on Complaints Board on Jul 18, 2018. The latest review Receiving prize I won was posted on Dec 1, 2023. Gofobo has an average consumer rating of 1 stars from 11 reviews. Gofobo has resolved 0 complaints.
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    7670 Opportunity Road, San Diego, California, 92111, United States
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    Aug 29, 2024
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