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GoldCar Rental

GoldCar Rental review: Faulty claim of incident

J
Author of the review
5:42 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

There was no accident and claim is not valid.

- When we picked up that car, we walked around car and noticed ALL of those claimed scrathes on paint surface.

- We marked them to contract and wanted signature from employee as a proof that they were there when we picked up car, because papers only showed few, there wa A lot! BUT you employees only laughed that those are not big (they were as in your pictures) that they wont be a problem. I told them that this is known scam, that you declare things that did not happen, This is not my first time renting in spain. So I knew this would happen and took lots pictures of the car

- I also photographed your personel WITH our markings on that paper when we picked up that car as proof of your scam.

Pickup pictures and delivery pictures are attached as proof.

ALSO proof that car was returned with FULL TANK OF DIESEL

All material is WAY over 5MB..

Desired outcome: Full refund 1559EUR + extra cost of 67,20EUR that was for "better car"

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  1. GoldCar Rental Contacts

  2. GoldCar Rental phone numbers
    +34 965 943 186
    +34 965 943 186
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    41%
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    Spain
    +390 645 209 634
    +390 645 209 634
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    Italy
    +90 212 900 8905
    +90 212 900 8905
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  3. GoldCar Rental emails
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    Carretera Madrid, Km. 531.7, Sevilla, 41007, Spain
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    Nov 13, 2024