CB Travel Agencies and Tour Operators GoToGate Refund for my flight QMBBGC (Ref No: 40-[protected])

GoToGate review: Refund for my flight QMBBGC (Ref No: 40-[protected])

Mandeep_198811 of London, GB

Sep 04, 2023 9:50 am EDT

Featured review

I booked my flight in June,2023 in 1st week but near 17th of June I cancelled my flight and its now 4th of September till date I didn't receive any refund from this company. The worst part is from 17 of June I am the only one who's taking follow-up from the company from Vistara airline and this go to gate company even though I made Conference calls between these two companies but only Vistara Airlines gives me email confirmation that they had

initiated refund to go to gate but the executives of go to gate named Humam, Shabana, Anuj and many more have no idea about the refund and great thing is that even though by noted down by them to call back from sales support team for 4 times they didn't call me back and when I say to connect me to senior from the floor they totally denied. I have no idea how su h idiots are being appointed by the HR of this company either the HR is stupid enough who didn't hire responsible people who takes the pain of the customer. Even Airlines are taking pain of the customer by sending them follow up emails with cc to me. But this company is so worse that they just sending auto generated emails. Now I had no other choice to file a complaint against this company into consumer court of harrasing mentally to me regarding this because I am the only person who are calling them again and again and they are such [censored]s who even don't know whereas my refund. If any body can do in this case kindly support else the last option is to file a case against them in consumer court

Desired outcome: Now I want fully refund and extra compensation from them no coupon and no gift card

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GoToGate - payment debited but no ticket processed 32

Resolved

GoToGate - customer service 4

Resolved

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Resolved

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View all GoToGate reviews and complaints

GoToGate Contacts

GoToGate phone numbers

+1 (646) 558-7089
+1 (646) 558-7089

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United States

+44 203 794 7674
+44 203 794 7674

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United Kingdom

+61 281 887 187
+61 281 887 187

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Australia

+64 397 46 868
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8%
Confidence score

New Zealand

+43 26 822 059 397
+43 26 822 059 397

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Austria

+32 28 953 972
+32 28 953 972

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Belgium

+1 (647) 484-0871
+1 (647) 484-0871

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Canada

+86 400 120 1638
+86 400 120 1638

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China

+420 296 180 467
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Czech Republic

+45 70 807 312
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Denmark

+33 359 814 399
+33 359 814 399

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France

+91 800 100 9609
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India

+353 15 268 328
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14%
Confidence score

Ireland

+39 230 578 287
+39 230 578 287

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Italy

+81 345 107 594
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Japan

+60 392 121 602
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20%
Confidence score

Malaysia

+52 554 164 2233
+52 554 164 2233

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33%
Confidence score

Mexico

+31 207 989 105
+31 207 989 105

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9%
Confidence score

Netherlands

+47 81 552 988
+47 81 552 988

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14%
Confidence score

Norway

+63 22 313 126
+63 22 313 126

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Philippines

+48 123 987 792
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20%
Confidence score

Poland

+65 31 572 707
+65 31 572 707

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33%
Confidence score

Singapore

+27 318 197 058
+27 318 197 058

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South Africa

+82 707 488 3572
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South Korea

+34 935 452 890
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20%
Confidence score

Spain

+41 315 449 887
+41 315 449 887

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Switzerland

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Taiwan

+90 312 900 1732
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Turkey

+44 203 365 0130
+44 203 365 0130

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50%
Confidence score

Israel, Saudi Arabia, UAE

+44 207 943 2838
+44 207 943 2838

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33%
Confidence score

Bulgaria, Slovakia, Ukraine

+852 30 081 583
+852 30 081 583

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Hong Kong, Indonesia, Thailand, Vietnam

More phone numbers

GoToGate emails

customer.relations@etraveli.com

100%
Confidence score: 100%

Support

GoToGate address

Miami, Florida, 33131, United States

GoToGate social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 10, 2025
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