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Hallmark Complaints 426

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9:22 pm EST
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Hallmark Program content

I am astonished that one of the few programs left to watch that we have considered wholesome is now pushing the homosexual normalization agenda. You are ruining our evening entertainment that until now could we faithfully depend on.
I guess all that is left is to change the channel. This is a great loss. I would hope that your network could stand up to outside pressure, peer pressure or even internal pressure to hold to the valves of moral integrity that makes hallmark, the hallmark of great family G rated programming. This is a sad day.

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12:59 am EST

Hallmark Christmas She Wrote... the last Hallmark movie we'll be watching

We used to watch Hallmark movies a lot... romance, friendships, mostly benign, albeit redundant stories at least the whole family could watch. Tonight, Thanksgiving, my husband and I watched "Christmas She Wrote", and were appalled that you are now interjecting the gay lifestyle. Your Christmas movies are never about the true story of that Day that means to celebrate the birth of the Savior of the world. But always about the secular trappings of the holiday, ending, generally, with the highlight of the season... the lighting of a tree!? Balsam Hill way-over-decorates every scene, but never a reference in sight to the nativity etc. Introducing gays, as if that's just a "normal" part of family life is a complete turnoff for us. As Christian people, we have decided that's the last Hallmark film we'll be watching. We're sorry Candace Cameron Bure, a Christian, hasn't had something to say about it. Sad!

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Carita Lively
US
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Nov 29, 2021 12:16 am EST

What? Are you kidding me? "Introducing gays, as if that's just a "normal" part of family life is a complete turnoff " this statement has to be the most unchristian statement I've heard in a long time. Shame on you. Yes, being gay, transgender etc. IS normal. This is 2021. Our Lord and Savior has created and loves ALL of HIS children. This type of thinking is why hate is living and breathing.

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Gridiron2
Guthrie, Oklahoma, US
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Nov 26, 2021 8:53 pm EST

I completely agree. It is really sad that a clean channel is agreeing to put stories about gay relationships. I think we get enough in real life. please stop

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Loveisgreaterthanhate
US
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Nov 28, 2021 12:02 am EST
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Replying to comment of Gridiron2

It was still a very clean family movie. It sounds like the only thing you dislike was the same sex story line which was still very innocent. Straight people are not the only people that enjoy watching hallmark movies..

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2:16 pm EST

Hallmark Movie channel

I want to make a complaint about the sexual content you are showing i enjoy watching hallmark with daughter she is 10 this new movie when bells ring then you did the same to Good Witch I will drop your channel and make every parent I know aware of this trash this is a family channel no sexual content needed i would like a refund and a apology to All Families.

Desired outcome: Refund and change your material u show.

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Carita Lively
US
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Nov 28, 2021 11:53 pm EST

What sexual content? A hug or kiss? I've watched both the Good Witch and When Bells Ring, there isn't anything sexual about either. I'm truly confused by this comment.

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Loveisgreaterthanhate
US
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Nov 28, 2021 12:05 am EST
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Sexual content?.. um a kiss? A kiss happens in all hallmark movies. Or are you talking about a same sex kiss? Which seems like a double standard if you’re just upset with the sexual content that was showed lol

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1:56 pm EST

Hallmark Shipping ornaments from hallmark.com

I have been collecting hallmark ornaments for many years, and give many as gifts. This year, hallmark.com lost my order and many were gifts. I spent over an hour to talk to someone via chat, and when all was said and done, they had to reorder my items, and one, which was a gift, was no longer available. Very, very disappointed. My hallmark ornament collecting may be over.

Desired outcome: The impossible. A 2021 lady grosbeak

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11:27 pm EST

Hallmark Hallmark movies.

We currently have the Hallmark Package on our Dish Network. This year's Christmas movies contain multiple scenes of Homosexuality of one type or another. We do not want anything to do with the promotion of this lifestyle choice. It is NOT something we want our family to be a part of and we will discontinue out Hallmark package due to this new development. The number of people requesting that you do show this material, does not represent the actual number of people actually wanting it. So you will lose much more business than you really want to lose over choosing this format. It's sad that you feel this us what is wanted, cause its NOT!
Sorry for your choice!
KJ

Desired outcome: Remove the references to this lifestyle choice, no gay or lesbians couples in your movies

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Loveisgreaterthanhate
US
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Nov 28, 2021 12:07 am EST
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Pretty sure there are more positive reviews concerning this movie. I’ve only read a handful of negative comments so I think the people who are unhappy are really the minority. Keep in mind straight people who watch hallmark may have relatives that belong to the lbgt community just like one of the actresses that starred in the film

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Carita Lively
US
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Nov 29, 2021 12:18 am EST

👏👏👏👏

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J
2:37 pm EST
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Hallmark Movie content

We were watching a movie "everytime the bell rings" and it had very bad content. There were two woman kissing. This is supposed to me a family channel and this is not for families.
When we signed up for hallmark we were told it would have films suitable for traditional families.
My grand children cannot watch such sexual conduct.
I contacted hallmark and was told they want to show all types of films.
This is not what we paid for. Therefore it was a fraudulent and knowing false statement on their end and we are entitled to a refund.

Desired outcome: I want my membership money back I didn't join them to see this type of content.

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Carita Lively
US
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Nov 28, 2021 11:59 pm EST

How is this movie not family oriented? You're upset about two women kissing. If so then you should have the same reaction to a man and woman kissing. There isn't a difference. I'm personally glad Hallmark is doing this, its 2021 almost 2022 it's time that ALL are included and represented.

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Sadie Rogers1776
US
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Nov 24, 2021 2:20 pm EST

I agree with the post up above this is suppose to be family friendly channel .

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L
5:27 pm EST

Hallmark movies

cant they also have Kwanzza Hanukkah Easter - 4 of July- Thanksgiving -Halloween movies also n not just Christmas ? also what about spring time fall time summer time I know they also do Valentine movies thank you a devoted Hallmark watcher

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3:07 am EST

Hallmark Cancellation of good witch

My 85 year old mother and I have been watching Good Which from the first movie. So disappointed in Hallmark, what does "Law and Order", have for family. Nothing, Hallmark has become an adult only channel. Had to pay more cash for another channel to watch "When Calls the Heart" on Heart and Home. Very disappointed in all the cancellations this year now told to go online and pay more. Perhaps it is time to say enough and drop the TV and just watch the recorded programs on DVD and on hard drive. If Hallmark and Heart and Home do not keep Good Witch, When calls the Heart, what about season 2 of when Hope calls. Your channels seem to suck people in than flip channels causing having to pay more again. Not sure if that is even CRT legal? I will call them, seem like scamming needy people out of disability or senior income.

Desired outcome: Return of Good Witch, When Calls the Heart and When Hope calls.

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Carita Lively
US
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Nov 29, 2021 12:06 am EST

I agree. I loved the Good Witch. I was not happy when it was canceled

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E
9:43 pm EDT

Hallmark Hallmark channel

We are very very disappointed in the gay story lines you are including in your movies. We watch hallmark because it is a safe place for our family to watch programs that don't conflict with our values. That is no longer the case. We will be looking to change our programming to exclude hallmark. Very sad about this.

Desired outcome: Remove gay characters and stories. Set up a gay channel for those

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1:50 pm EDT
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Hallmark Movies

It saddens me that I and my family cannot even watch your movies without you trying to indoctrinate us...what has ever happened to innocence and honesty...you were our last hope 😥😥😥shame on you

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1:25 am EST
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Hallmark Movies

We are watching the Romance at Reindeer Lodge and the music is sooooooo dang loud we can't hear what the people are saying, please lower the music on your movies
Thank you

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9:07 am EDT
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Hallmark Movies

Disgusting change in what hallmark represents, you are no longer welcome in my home! You have shamed yourselves in front of my children and present as smut, an abomination unto God and family! You use to give me a wonderful nostalgic feeling by watching your movies... sadly you have taken that feeling and filled my gut with vomit! SHAME ON YOU HALLMARK! You are no longer a worthy channel... you will never grace my tv screen again and I will spend my remaining days bringing knowledge to my children, grandchildren, and family on how hallmark sold its soul to the devil! May your channel be a virus unto human decency and life and the Lord see fit to bring you down!

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Carita Lively
US
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Nov 29, 2021 12:22 am EST

We are ALL Gods children. Why the hate? This type of ignorance is what feeds the hate. Shame on you!

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Loveisgreaterthanhate
US
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Nov 28, 2021 12:15 am EST
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Such a hate filled comment smh isn’t it easier to just stop watching if you don’t like the content. Why be cruel?

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DisappointedTotally
colorado springs, US
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Nov 21, 2021 7:26 pm EST

I'm with you on this totally! I hope Hallmark see's these reviews. Let it be known I am not a racist, and I don't hate the gay community. But I don't understand why different companies think they have to advertise to the certain small groups at the risk of offending and losing they're major market! I always enjoyed watching Hallmark Christmas movies with my wife, but after seeing a couple of new ones this year we have decided to cancel our Hallmark Movies! We were part of their major market and hopefully their sponsors will see these reviews as well!

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B
7:39 pm EDT

Hallmark Plots

The story plots are so similar that only the actors are changed.
How about some new ideas? The only Christmas story I liked was Christmas at the Plaza, it was a little different from the usual tree lighting, holiday markets, cocoa sipping that permeates allthe holiday shows which start too early, before Halloween. Can't you find some writers who do not send women back to their home towns to fall in love with former boyfriends? And how about those prince and princess movies, enough already.
I would rather watch those endless repeats of Murder She Wrote than another Hallmark recycle.

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Vicki O'krane
Killarney mb, CA
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Nov 06, 2021 11:50 pm EDT

Agree 100%..Plots are very similar.

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B
2:29 pm EST

Hallmark Hallmark Christmas movies

It is annoying and unpleasant to hear nearby constant electronic sound that makes the words of the actors almost secondary. Terrible! Is there some way for a viewer to "edit out" this stuff?

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7:35 am EDT

Hallmark Homosexual perversion

We subscribe to Hallmark because they promote families and love. Homosexuality is a perversion of love. Homosexual families are falsifying happiness which, in turn, hurts children and has damaging effects on many lives. When Hallmark displays perverted fantasy and false happiness through a perverted version of false love, they stop promoting family and love and start promoting disease, perversion, and broken families. The further tainting of this channel with false love will result in many cancellations as a large majority of subscribers believe that marriage is only a Biblical institution created by God between a man and a woman.

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11:50 am EDT

Hallmark Fan of Hallmark

The Christmas House The Christmas Setup Make the Yuletide Gay and Christmas with the Darlings stop doing that and Taking the Reins has a side gay couple that I don't appreciate and Crashing through the snow has inappropriate Situations let me explain the divorce couple having kids visited their Dad but dating someone else and purposes to his girlfriend meanwhile the divorce mom falls in love with the girlfriends brother that's inappropriate situations right there. I am enjoying the other movies but letting you know this so in the future don't do any of it. You became a Christian company in the first place. Don't ruin that for these movies I just listed.

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4:37 pm EDT

Hallmark Something is wrong with Hallmark Channel environment

I was shocked to learn that Danica McKellen has abandoned the Hallmark Channel since she is a prominent actress on it, including being an executive producer on many of her movies. She also does many of the lead-in commentaries prior to their Christmas movies, as she is already doing this year. I just hope that Candace Cameron Bure doesn't follow suit and leave the Hallmark Movies & Mysteries Channel.

McKellen has defected to GAC (Great American Country) channel, which you have to pay to subscribe to. Many other actors have defected as well, including: Cameron Mathison, Cindy Busby, , Torrance Coombs, Trevor Donovan, Jennie Garth, Maggie Lawson, Jen Lilley, Sarah Lind, Daniel Lissing, Jessica Lowndes, Chad Michael Murray, Sam Page, Merritt Patterson, Christopher Russell, Becca Tobin, Jill Wagner, and many others. I was especially surprised about Jill Wagner as she has her own starring role in a mystery movie series that has been renewed several times. I have noticed lately that Hallmark is featuring lots of unknown (and frequently untalented) actors in lead roles of premiere movies.

I seriously doubt it could only be about money as many of these actors also make movies on Lifetime Channel during their down times with Hallmark. The former chairman of Crown Media, which owns Hallmark, created this new GAC channel and poached all of these fine actors.

I wouldn't be upset about this transition, but now I have to pay extra to see the GAC channel if I ever want to see them again. What the heck is wrong with Hallmark? Is it guilty of a bad work environment? I realize there has been a lot of unrest from their Hallmark viewers over the LGBTQ issues being rammed down our throats, but there must be a bigger problem than that for so many actors to willingly give up a steady acting job at a prestigious channel and go to an unknown subscription service.

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11:12 pm EDT
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Hallmark I'm hearing impaired. Captions on all the movies lately have only had many 1 of 3 lines.

I'm hearing impared. Captions on all the movies lately have only had maby 1 of 3 lines.

I have quit watching because I can't read. Sometimes 1/2 a sentence makes sense, but not enough to keep me watching.

Simple - what happened to your captions?

Hopes it helps others also to find a fix.

So I should fill up the rest with find a fix or recognize it>

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10:51 pm EDT

Hallmark Video stopped playing

I was watching Loving Leah on the Murders and Mysteries using my Roku on 13 October. Fifteen minutes into the movie a notice appeared that there was a problem and the video could not play. I tried to access the movie using my iPad app and the same thing happened.

By the way, I have absolutely no problem with the content in your movies. Those viewers who are at odds with the reality of life in the 2lst Century are not the customers who should seek to satisfy.

Desired outcome: I do not want this problem to interfere with this weekend's movies.

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3:05 pm EDT

Hallmark Unable to watch a movie after commercial it re-starts app

I have not been able to watch a movie for 3 weeks on firestick hallmark channel with spectrum. When a commercial comes on the app recycles and restarts the hallmark channel. When I try and go back into watch the movie it starts a commercial then re starts the app again. I have 3 started movies. Very frustrated. I have tried every day for the last 2 weeks to see if this was fixed but nope. Tried watching signed sealed and delivered made it to the first commercial then it recycled the app.

Candy

Desired outcome: Would like to watch a movies

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About Hallmark

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Hallmark.com is an online retail platform offering a variety of products including greeting cards, gifts, ornaments, and wrapping paper. They also provide personalized items and seasonal decorations. Services include a card subscription and Keepsake Ornament Club.
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Overview of Hallmark complaint handling

Hallmark reviews first appeared on Complaints Board on Mar 14, 2008. The latest review Never Watch Hallmark Movies Again was posted on Nov 17, 2024. The latest complaint 2022 koc membership was resolved on Mar 09, 2022. Hallmark has an average consumer rating of 1 stars from 430 reviews. Hallmark has resolved 11 complaints.
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  1. Hallmark Contacts

  2. Hallmark phone numbers
    800 902 0900
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