HDFC Bank
Reviews and Complaints

Fake commitments made by the Branch Manager Mr. Sumit Yadav.

And, I have been charged RS. 5071. The bank manager (Unitech Cyber Park) Mr. Sumit Yadav assured to provide waive off, if I will continue my services with the bank.
My account was running in minus 4366 Rs., due to non-maintenance. When my company asked to open an account in HDFC Bank, I thought to continue with the older one that was the time I realized that my account is running in minus. I instantly called customer care, and they arranged a call from bank.
Next day morning I received a call from the bank manager Mr. Sumit Yadav who assured if given an application to him of continuing my salary account with the bank, he will provide the waive off. I immediately went to the bank and gave him the letter of consent I had received from the company. And as I had received my salary, the bank deducted an amount of 5071 rs, from my account.

I had raised a complaint last week and asked to arrange a call from the bank, but its been a week neither I received the call back nor the amount. And when, today I again called the customer care they said that the request of making it a salary account has been rejected by the bank. I really don't understand why did you make the false commitment with the customers? I had clearly said Mr. Sumit Yadav that if I won't get waive off, then I will not continue with the bank, and choose other bank services as a salary account.

I am HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 9737 without my concern on date: 02/02/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited. I already complaint about that please do'not debit from my account they acceptance that your complaint has been lodged, but nothing be done today. I talk all toll free number 08080333333, 2241033909 four time, but not any postie response given to me. It is humbly requested to you go through the matter and refund my amount. It is also requested insure that in future not any amount debited from any type of account and card. Your Sincerely Malkeet Singh M. No. [protected].

I had purchased samsung galaxy note 9 from bajaj electronics, nacharam branch on no cost emi loan from hdfc bank with cash back of rs.6000 bearing consumer durable loan no. [protected] in month of october 2018 and your hdfc executive told me that cash back will be credited in my loan account by 3 month i. E feb'19 but till date it not done and whenever I enquire on this issue he just simply avoiding it my telling it will be done before next emi and he already sent email to his management with details for resolution, request someone to look into my issue and do the needful urgently and my mobile no. [protected] for further communication, thanks

My loan no.- [protected]
Have taken a loan through my relationship manager and the person came to me seek some handling charge 1500 additional to the all payments. I said no then after a long discussion he agreeed and now saying that my documents need verification just for harashing me and my time.
This is worst deal of the hdfc.
Do you guys endorse bribe and harashing?
I'd of the person came to me is attached.

Hdfc bank rural auto loan [protected]... Aiswarya suguman...

Check bounce charge debited from my account even after I payed the emi amount.. I have already paid check bounce charge as I was not having required amount on 7th of jan 2019. Icontacted mr joseph (98950 15168) many times and he did not responded at all.. I request you to take the necessary actions.

i am trying to make online fund transfer through imps, but transaction not getting done.
there is following remarks-
We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx

Dear team, I used your product hdfc pay with payzapp as your bank employee give me instructions. Your bank employee shiv parishad and jitender in narwana hdfc branch, told me about product fees is 352Rs refunded. But no anyone payment received by your bank. And also I received a amount 18000 from airtel money but in my app I received 17861Rs. I visit your bank but your bank employee not give me a satisfactory answer and told me we are not abel any like this payment. Please give me a satisfactory answer.
Mob no [protected]

I have sent the application to close the credit card already at that time they didnot told me that my signature are different.. i have not chose the option to generate new card why have they generated new card.credit card net banking was showing the it was not able to hotlist the card why have they hotlisted the card. They are making it difficult for me to close the card and continuously creating problms for me ..they are not closing my credit card .i have sent the application two times already.

Tarun kumar joshi

Hdfc agent approached me for personal loan.. I agreed and gave all my details documents, other loan histories... They said im eligible for 10 lakhs loan... After all the processing finished dey approved for 5 lakhs this is tottaly unfair... Im not going to compromise beacuse thet strt processing all the documents and verification after dat at last moment they are doing as their wish totally dissatisfied

Hello,

I'm meghana, I ve CC from Hdfc. I knw I ve not paid my balance due amout within the mentioned date due to hospitalised reasons tat is ma mistake. 31st i mean today I got ma salary credit n as I work in night shift i was unable to pay d bill. Ur representative called around 7.30 pm n she dnt knw how to talk to the CX, I TOLD HER I will pay the bill tomorrow mrng by 10. She was nt able to understand n she is question me that ur so busy that u dnt ve time to pay and I told to send any of ur rep. near my off. So tat I will pay. N she is ordering me that y should I send .. telling me to send me to my family member. I dnt knw wat kind of service is this. I ve the call record of this. N she is threatening me that she will decreasing my cibil score. She is questioning me that you knw to use the card n u can't pay back.

Frist of all, she is not calling me from bank, she is the third party who is workin for d bank. Before bank give this process to any company, bank or d organisation should teach them how to talk n convience the CX.
If i file a complaint to RBI and police station as harassment with all the proof. I guess you knw wat all the consequences you should face. I need the customer relatioship manger to contact me.

Unfortunately, I do nt ve the option to upload the call record. 3 members how spoke to me were really bad n rude. I ve icici Cc, please check how politely they will speak to the CX n how they request n make us understand.

If HDFC bankers who wnt understand this, will Damaged Reputation, Customer Lifetime Value Drops and you lose ur Best Employees.

I dnt ve teach u people regarding this, but the way she spoke me tat really got hunted and she told me that you dnt 2000 rs pay. Just for 2k I knw people will talk so rude.

When we call customer support call will be recorded for quality but wen they call it will be recorded is it?
Y because u people will not talk quality words. Tats is the reason they give or say that quality statement. At last worst CX support 0 rating is also waste for this.

To
The Regional Manager
HDFC bank
Sub:Complaint against you sanctioned personal loan no 64481073of wife M Vijaya Laxmi
Sir
I inform you that I E Hari prasad H/o M Vijayalaxmi. She applied personal loan no [protected] without my consideration. Non repayment of this loan I am not Responsible.
So please take proper action against this particular personal loan

E. HARI PRASAD
hariprasad. [protected]@gmail.com
[protected] mobile no

As i have applied for a loan 10 days ago, the loan coordinator says for some reason he rejected and he told his members will be calling me for the details but no one did till now and again i applied a fresh loan and submitted and again they gaved some reason and told me to wait so that they will coordinate but till now on one and now if i try to reach them no one is responsing.

how to proced with hdfc when there is a urgency i am not getting?

why is it so hard to contact someone in HDFC customer service
I've been assigned a personal banker who never picks my call, you guys have screwed up your login page I can't even login to my NetBanking and check whether the address has been updated or not
your mobile phone app is completely useless which doesn't let the user login to it
On visiting your branch, your officials deny help ask to use net banking
Looks like I'll have to find a new bank who treat their customers better

i have issued a new chip debit card of my acc and i haven't get the one time password to generate pin for my card and activate it.
and i have tried many times to reach your representatives via phone but it's not tough only it's like impossible thing .
whatever do try to fix my issue reply for the further info related my account on the mail [protected]@gmail.com
n ...dash dash...

This is Bharat madaan my wife has a account with your bank by name if shivani negi account no. [protected] due to some financial problem i didn't pay my jumbo loan EMI.
But your bank executive mis. Deepika cotact no. [protected] she mis used my contact detail which attached with my account details.
Three client are attach with hdfc bank account
Mr. Praveen sharma
Mr. Nikhil madaan
and one more i dont remember

so plz tell me they are authorized to tell my personal detail share with other person.
plz take action and inform me as soon as possible

my contact no. [protected], [protected]

Hi team,

My name is Devashish Dutta and I had to leave my job on 31st October 2018 due to lack of business in the company.
After 60 days of leaving the company I was pursuing to get my provident fund amount online. But even after 22 days I raised the claim there wasn't any success I got.

So I took a contact number from the Google and did call to get it processed. The person over the call took few of the information like last 4 digits of the card and the last 4 of the account number as well. However, the claim status got suceeded but still to be on a safer side I called my personal banker miss Pooja Soni told about the complete story and at that time no transaction took place.

She asked me to change the application ipin and assured me that everything will get secured and everything will get secured. I did change the application ipin but still at night 11:58pm, 11:59pm, 12:01am and 12:02am there has been 4 transactions took place back to back for Rs 20000 each. So I lost Rs 80000 in total. Later I blocked my each and every service instantly over the phone of the bank.

So I request first of all that in spite of investing the matter of the transactions I firmly request that it should also be consider a case of shear misleading information as well.

Kindly help me to get it sorted as early as possible.

Regards

Devashish Dutta

Hi Team,
This is om Jaisari and I am a personal loan customer for your Bank since last one year.

This is very unfortunate after multiple follow ups and mendate form submission in your personal loan branch (bund gardan pune) still my loan emi not deducting automatically. How every month I am paying EMI manually next day of my emi scheduled date without any delay.

I did multiple follow ups regrding that but no positive results came yet.
I got fedup with hdfc services and I am thinking this is my biggest mistake I have taken loan from hdfc.
Now I got a surprising message stating that you have to pay extra charges 785 RS.
Tell me why should I pay additional charges if this is not my mistake. It's completely hdfc mistake and I am not going to pay any additional charges.
Kindly look in to this matter immediatly and resolve this issue. Looking forward to your positive reply.

Thank,
Om Jaisari
Mb [protected]

Hi
I have been issued a credit card on behalf of my car loan. I have closed my loan of 3 years in 1 year . Despite of this advance payment and long term relationship. I have been using the card since long and paying all payments on time . Without any prior information my credit limit was decreased. So i request you to kindly look into it . Else i want to close this card . I have been trying customer care number but my number is not getting connected.
Your agents are very rude in behaviour . They sounds like we have taken credit from them not from the bank.

Very pathetic service.
My card no is last four digits are7859
Regustered mobile num is [protected]

The most t pathetic service I have ever availed. The representatives are rude. Hung up twice on me, without any solution.
Kanika, hira and Tushar manai (supervisor) from mumbai collections team were the people, I unfortunately had to have a word with..
These folks are useless, entirely inadmissible to have conversation with. A simple resolution would have sorted the issue instead multiple transfers, fake call back promises and sharing invalid numbers is what they serve.
Card number:[protected]
Ph no:-[protected]

Dear sir,

I have open current account in HDFC bank Parbhani branch (MH) at 25 days ago and branch said me that your cheque book delivered within 5to7 working day but I still not received cheque book in 25 day I complain to branch but they are not give me any answer so I m really in so many problems for your service so please sir do something for this problem
Thanks
Regards
Patel Cotton