Herb Connolly Chevrolet’s earns a 1.0-star rating from 6 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Left a deposit on a car we liked, but didn't end up buying it
Left a deposit on a car we liked, but didn't end up buying it. Sales guy, ***, said he'd give deposit back in 3-5 biz days if we didn't buy. Been over a week, still no deposit. Called him and dealer, no luck. Be careful with this dealer, especially with this guy!
I hit up this car place to check on a car they had and if it was still up for grabs
I hit up this car place to check on a car they had and if it was still up for grabs. They got back to me and sent me the deets on the car (with the price on their site). Then, when I talked to the "sales boss," he told me that the car was actually 30% more than the price on their site because of some supply chain probs. That's a classic bait and switch move, and it's super shady. Don't ever do biz with these guys. They're not ethical. If you're gonna put a price on your site, stick to it, even if it's more than MSRP.
Service department was terrible
Service department was terrible. I brought my car in for a check engine light. They replaced 2 sensors. When I came to pick it up the check engine light was on, I walked back in the service manager walked out with me. Cleared the engine light and said oh the mechanic just forgot to shut it off. 3 hours later it was back on. I called the dealership and no one called me back. I happen to call back and the manager answer, who was supposedly out of the dealership that day. I explained and we arranged for it to be looked at. This time they said it needed a Mass air flow sensor and that that was on the original scan of the car. Yet, never was mentioned to me. I consulted 2 other mechanics and both said the Mass air flow should have been the 1 st sensor to repair and then see if the other sensory stop throwing codes. They took me for a ride for a lot of money. I took my cat else where to be fixed for far less money and done correctly.
Herb Connolly Chevrolet Complaints 3
Adding extra fees without my consent
Take your business somewhere else.
Be aware of this dealership they are a scammers!
2 weeks ago a walk in to purchase a porsche 911 that i saw online and contact them for it price for the car agreed to it was $77998+tax and fees ( total) financed should be 75000 i put 10K down and financed the rest.
I find out 2 weeks later that amount financed is 88000! How come after They put $ 14000 on extra fees saying that all included they show me a table saying all included by the sealer we do it for all the cars because you buy from us!
They absolutely didn’t mentioned anything about extra fees for that or the sheet they showed me didnt have any prices for extras they automatically added to my price and i walk in to buy a car for 77000 and walk out buying a car for 98000!
They are unethical in business
Claimed loss: 14000
Desired outcome: Full Refund
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I got a 2016 GMC from Herb Connolly Chevrolet on April 8th
I got a 2016 GMC from Herb Connolly Chevrolet on April 8th. In the first week, the check engine light flashed 10 times. I called the dealer and had to make an appointment for service on the 18th, which was a week later. I brought it in and explained that the *** wasn't working and also that the *** kept bucking. They had it for a week and fixed the ***. The service advisor told me they took it for a ride but didn't find anything. I had it for less than a week and it did the same thing. I called *** and told him I had to make an appointment again to bring it in. I brought it in on the 7th, which brings my 30-day lemon law soon expiring. I got the *** back a week later and *** said they switched wires around. It was the transmission, so now I have to replace the transmission for a *** I bought 3 months ago that I paid $26k for. The repair is going to cost me $4k. This dealership micky moused the problem to cover up so the 30-day will expire. I work hard for my money. The *** rep is *** no help. *** the manager said he bought it, his problem now.
I bought a 2012 chevy malibu LT from this dealer on june 13th
I bought a 2012 chevy malibu LT from this dealer on june 13th. My husband heard a weird noise from the back left side of the car a few days after we got it. The noise was sometimes there and sometimes not, but then it got worse and kept happening. My husband said we should get our mechanic to check it out since it was a used car. Our mechanic said the back pads and rotors were worn out and the left rear pad was bent. He said we should fix it right away since it could make the car not stop when we hit the brakes. We agreed and also had the car checked for safety again. After it was fixed, I asked the dealer to pay us back the $350 we spent on the repairs and safety check. I thought it was fair since we had only had the car for 11 days and brakes are important. But the dealer said there was nothing wrong with the car just because of a noise. I was surprised since our mechanic had found the problem and showed us the old pads and rotors. The dealer didn't want to talk to us and the person who sold us the car was gone. They didn't call us back even though we left messages. I think this dealer is not honest and can't be trusted. They gave us a list of repairs and services they did on the car before we bought it, but now I don't think it's reliable. How can rear brakes that don't work well be safe?
Is Herb Connolly Chevrolet Legit?
Herb Connolly Chevrolet earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
Herbconnollychevrolet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Herbconnollychevrolet.com you are considering visiting, which is associated with Herb Connolly Chevrolet, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
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- Herb Connolly Chevrolet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Herb Connolly Chevrolet
The dealership offers a wide range of Chevrolet models, including cars, trucks, and SUVs, all of which are available at competitive prices. Whether you're in the market for a family-friendly SUV like the Chevy Traverse or a powerful truck like the Chevy Silverado, Herb Connolly Chevrolet has something to suit your needs.
In addition to its impressive selection of new and used vehicles, Herb Connolly Chevrolet also offers a range of automotive services. The dealership's state-of-the-art service center is staffed by certified technicians who are equipped to handle everything from routine maintenance to major repairs. Whether you need an oil change, a brake inspection, or a transmission repair, you can trust the experts at Herb Connolly Chevrolet to get the job done right.
At Herb Connolly Chevrolet, customer satisfaction is a top priority. The dealership's friendly and knowledgeable staff is committed to providing a hassle-free car-buying experience, and they go above and beyond to ensure that every customer leaves satisfied. From the moment you step onto the lot to the moment you drive off in your new vehicle, you can expect nothing but the best from Herb Connolly Chevrolet.
Overall, Herb Connolly Chevrolet is a top-notch dealership that offers a wide range of high-quality vehicles and services. Whether you're in the market for a new car or simply need some routine maintenance, Herb Connolly Chevrolet is the place to go.
Overview of Herb Connolly Chevrolet complaint handling
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Herb Connolly Chevrolet Contacts
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Herb Connolly Chevrolet phone numbers+1 (508) 820-1221+1 (508) 820-1221Click up if you have successfully reached Herb Connolly Chevrolet by calling +1 (508) 820-1221 phone number 0 0 users reported that they have successfully reached Herb Connolly Chevrolet by calling +1 (508) 820-1221 phone number Click down if you have unsuccessfully reached Herb Connolly Chevrolet by calling +1 (508) 820-1221 phone number 0 0 users reported that they have UNsuccessfully reached Herb Connolly Chevrolet by calling +1 (508) 820-1221 phone number
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Herb Connolly Chevrolet address350 Worcester Rd, Framingham, Massachusetts, 01702-5372, United States
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Herb Connolly Chevrolet social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 29, 2024
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